Trouble authorizing old songs

I keep typing in my ID and password to authorize my computer to play songs I have had for years on my itunes and they still won't play even after I get the message that this computer has been authorized it still asks me to authorize again... anyone have an idea to help me?

I am having the exact same problem. I'm asked again and again to authorize only one song from a purchased album. The rest of the album plays just fine! It's completely aggravating. Like you, I have tried all of the troubleshooting ideas presented in the forums. I wish there were a way to contact the iTunes store directly about this.

Similar Messages

  • Trouble playing old songs in the library

    I can shuffle the songs I added recently but shuffle never plays the old songs. When I click on a song it plays fine and then jumps to a new song. If I turn off shuffle and go back to an old song, it plays one song and stops. It does not continue playing whatever is next in the list. It has been doing this for a while and updating to 7.3 (and now to 7.4) did not help. Any ideas?
    ps: I don't know if that matters but it is not the most recent xxx number of songs that I can shuffle. It is songs uploaded before point A vs those uploaded after that point.

    Make sure that the mentioned playlist is sorted by number: Click on top of the very left column, then drag your files into the desired position.

  • HT5610 I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes on my iPad.  The directions say to select the "authorize computer" in the menu but i don't see that anywhere in the iTunes menu.  Any ideas?

    I am having trouble authorizing my computer to allow me to access songs I have purchased through itunes from my ipad.  The directions say to select "authorize this computer" from the menu in itunes but I cannot find that anywhere.  Either I'm not finding the correct menu or it's somewhere else. Any ideas?  Thank you in advance!

    If you're using iTunes 11 click on the box icon in the top-left corner to see the " Show Menu Bar "  
    and from the Menu Bar select Store...
    From the Store menu, choose Authorize This Computer.
    See this Discussion...
    https://discussions.apple.com/thread/4631735?tstart=0

  • I'm haing trouble authorizing my re-built PC. Says I've used up my 5 authorizations but I can't un-authorize my old one becuse I used parts in the rebuild.

    I'm having trouble authorizing my re-built PC desktop as I can't de-authorize the old one as I used parts of it in the re-build.

    I figured it out from the other posts on authorizations  ... thanks

  • Old songs not authorized?

    Hi,
    My old PC's Hard Drive got corrupted and I got a new PC. I've managed to import many, but not all of my songs from our iPods. I have 2 issues.
    1. Some songs tell me that the computer is not authorized to play the song. I then enter my password, get the message "this computer is already authorized" attempt to play again and get the same message. How do i authorize these old songs?
    2. Can I re-download the songs on my account that are not on my iPod (without having to purchase the again) since they have been erased from my old hard drive?
    Thanks for any help.

    +"Some songs tell me that the computer is not authorized to play the song. I then enter my password, get the message "this computer is already authorized" attempt to play again and get the same message. How do i authorize these old songs?"+
    First make sure that you are using the same account userid from which they were originally purchased. If that is OK, search on this forum for "dreaded authorization loop."
    +"Can I re-download the songs on my account that are not on my iPod (without having to purchase the again)"+
    The policy is no, but sometimes the iTunes Store will make an exception. You can try it with Customer Service.

  • HELP ME LISTEN TO OLD SONGS!

    I had itunes installed on my family computer for years and once i got my own laptop i had my own. I had my ipod to manually sync so that when I plugged it in the songs already on my ipod would not delete and just have what is now on my new itunes. this whas working fine for months upon months. lasst week however all the songs from my old itunes are appearing grey in my music folder on my actual ipod and they all have alerts on my itunes and wont play at all. how do i get those songs to be available to play again like they were before. they are all there just unlistenable(is that a word?) please help!

    iPods (that are not iPod touch) are not directly linked to any "account."  They are associated with your iTunes library.  The account in iTunes is your Apple ID, which is used to purchase and download content from the iTunes Store.  It lets the iTunes Store know who you are when you sign in.
    Songs that are currently sold by the iTunes Store do not use DRM (copy protection).  However, songs purchased during the earlier days of the iTunes Store do use DRM.  If you have such songs that were purchased using a previous Apple ID (not your current Apple ID), you need to authorize your computer for that previous Apple ID.
    Find one of the songs that does not play due to this problem.  Right-click on it in any iTunes list, and select Get Info.  On the song's Info window Summary tab, look for Apple ID.  That is the Apple ID used to purchase this song.
    From the iTunes menu bar, under Store, select Authorize This Computer.  In the dialog window that appears, enter that Apple ID used to make the old song purchases (plus password).  Do not enter your current Apple ID and password.  Click Authorize.
    The computer is now authorized for BOTH your old Apple ID and your current Apple ID.

  • Authorization of old song purchases from iTunes-Win7 PC.

    For old songs purchased from iTunes several years ago, I'm notified I've exceeded the max (5) number of computers. I cannot play these songs or have them synch to my new iPhone.  I've deauthorized all computers and re-authorized my current Win7 PC. I've changed the notification settings in the control panel. (All of these remedies suggested by Apple on-line support).  This issue is still not resolved. Can anyone offer a suggestion? Thank you.

    Sounds like you might have multiple iTunes Store accounts. If you purchased that old album with a different Apple ID, it wouldn't show up in your purchase history if you are signed in to a different account. Same deal for authorizing content. If that song was purchased using a different Apple ID, you would need to use that account name and password to authorize it.
    If you aren't sure which account you used to purchase an item, you can find out by following these steps:
    1) Control-click (or right-click) the item in your iTunes Library.
    2) Choose Get Info from the menu that appears.
    3) Click the Summary tab.
    You’ll see the account used to purchase the item. If you have changed your account name, the item's Summary will still show the original account name.

  • I'm having trouble authorizing my mac

    im having trouble authorizing my mac

    The standard way is to go to Store > Authorize This Computer in iTunes' menu.
    If you've already tried that, then you would need to tell us exactly what steps you have tried, and what you see that indicates failure.
    Also tell us what version of iTunes you are running, what version of OS X you are running, and what type of computer you have (and how old).

  • Trouble Accessing Old Purchased Music

    Hello Apple Users,
    I recently upgraded my computer. I use the same iTunes account and I have authorized my new computer. However when I check for Purchased Music to download to my new computer, the list does not include some of the early music that I purchased. When I check my account preferences I do get a COMPLETE list in PURCHASE HISTORY.
    Why can't I access the early music I purchased? How can I access them? I have the old songs that I purchased on my old iPod but it does not allow me to copy them to the new computer from the iPod either.
    Please help! I want to get access to my old purchased songs on my new computer. Thanks!
    - Johanna

    Johanna,
    "Check for purchsed music..." will work on tracks only that haven't been downloaded yet. To transfer tracks from your to your new computer refer to http://docs.info.apple.com/article.html?artnum=93063
    If you can't access your old computer anymore there are tools available like SENUTI, IPODRIP, IPOD ACCESS that will allow to copy music from an iPod to a computer.

  • New computer hard drive won't allow old songs to sync to ipod

    We had a virus hit our laptop and had to wipe out everything on the hard drive and reinstall the oper. syst. We backed up the itunes for 4 different accounts first. They all reinstalled OK, but the songs in the library won't sync to the ipod because it says that our computer isn't authorized to hold the old songs. It looks like itunes doesn't recognize our computer anymore. Anyone had this happen to them?

    I did that with all 4 accounts, but still no success. The only ipod that I synced and lost songs was my own, the other 3 ipods (my daughters) still have all of their old songs on them. If they manually manage music rather than syncing, could they keep their old music and load the new music also?

  • I have many very old songs on my PC and want to move them to my new IPOD Nano 7th. How do I do this?

    I want to put all of my real old songs in my PC library onto my new IPOD Nano 7th generation.  How do I do this?

    Import them into an iTunes library if needed, and then sync the iPod with that library.
    (119468)

  • With this new itunes I see you can download old song from other p.cs if they are listed in your itunes with a could next to them. How do I make it so I see the songs on my new itunes on a different computer?

    When I first downloaded itunes 11 I saw all my old song that are on another computer listed in my itunes list on my laptop with a little cloud with an arrow in it next to the songs from my old itunes. When I updated to 11.1 the cloud icon stayed in the top part of the itunes list where you can click name, artist, all that to organize you itunes list but the songs from my old account were gone. I can't remember how, but some how I tuned the songs back on, if you will and all my old songs repaired with the clouds next to them. Well my boyfriend has the cloud smiple in his organize list thing, but no songs from his old itunes list of a different computer like me and he wants those songs back. I have been trying for hours to re-watch the itunes and icloud tutorials but because of my slow wi-fi I can't get the videos to load and they keep freezing my itunes so I can't even shut it down without restarting my laptop, so I need some help on remebering how to make the old songs show up in his itunes. Can anyone please help? By the way we both have Windows 7.

    If you go to settings>music there should be a setting to show all music. Turn that off, and the cloud purchases should disappear. You may need to restart the phone to take efect

  • I have 1 ipod but  have diffrent acounts. my computer is setup for my ipod 4th gen that i had stolen and i would like to sync all of that music to my older nano. is there a way to do that without wiping out all my old songs that were on my nano?

    so i have one ipod and it is a 2005 ipod nano. i have plugged into my computer and i cant get to the music on it. i am trying to burn it onto a disk or even a diffrent folder on my computer so i can just have select songs on my ipod. the reason i have 2 diffrent accounts is because i made a new account for my ipod 4th generation and it got stolen. so now i have my older ipod. is there a way to get it onto my computer with out wiping all my old songs on it?

    iPods do not work with "accounts."  They work with your iTunes library.  You don't have to set up a new iTunes library for each iPod.  One iTunes library can sync with as many iPods, iPhones, and iPads as your own, at the same time.  iTunes connects to and treats each device separately.
    However, if your iPod nano is set up for automatic syncing with an iTunes library that is NOT your current iTunes library, you cannot sync your current library to it without replacing its existing content.  Do you have access to the previous iTunes library, the one the iPod currently synced to?  If so, you should transfer your song files from that iTunes library to your current iTunes library.  Then, sync our iPod to your current iTunes library.  You can post back to get more info about the procedure.
    If you don't have access to that previous iTunes library, the approach is to first offload the song files from the iPod to your computer's drive, then add the song files to your current iTunes library.
    You cannot use iTunes to transfer song files from iPod to computer, except for songs purchased from the iTunes Store.  However, there are third-party methods and utilities that can transfer from iPod to computer.  If you do a Google search on something like "ipod transfer," you should get some links.
    You can then sync your iPod to your "consolidated" iTunes library.

  • I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found

    I have a new hard drive as my old one crashed. Everything seemed to transfer fine except for my entire iTunes library. It shows all of my old songs, but when I click on one it states "the song could not be used as the original file could not be found.would you like to locate it".
    Either how do I locate it, and I've tried every trick I know, or how do I restore all of my songs from one of two sources. I have my old hard drive backedup on an external drive which should have all of my songs, and I have most of my songs on my old iPhone 3S which I'm using as a backup iPod.

    The "missing file" error happens if the file is no longer where iTunes expects to find it. Possible causes are that you or some third party tool has moved, renamed or deleted the file, one of its parent folders, or the drive it lives on has had a change of drive letter. It is also possible that iTunes has changed from expecting the files to be in the pre-iTunes 9 layout to post-iTunes 9 layout, or vice-versa, and so is looking in slightly the wrong place. In the case of a library moved from one system to another there are also potential permissions issues. See Repair security permissions for iTunes for Windows.
    Select a track with an exclamation mark, use Ctrl-I to Get Info, then click No when asked to try to locate the track. (Due to a bug in iTunes 12 you currently have to say No twice!) Look on the summary tab for the location that iTunes thinks the file should be. Now take a look around your hard drive(s). Hopefully you can locate the track in question. If a section of your library has simply been moved, a folder renamed, or a drive letter has changed, it should be possible to reverse the actions. If the difference between the two paths is an additional Music folder in one path then this is a layout issue. I can explain further if that is the case.
    In some cases iTunes may be able to repair itself if you go through the same steps with Get Info but this time click Locate and browse to the lost track. It may then offer to attempt to automatically fix other broken links.
    If another application like Windows Media Player has moved/renamed the files then the chances are that subtle differences in naming strategies will make it hard to restore the media to the precise path that iTunes is expecting. In such cases, as long as the missing files can be found somewhere, you should be able to use my FindTracks script to reconnect them to iTunes. See this post for an explanation of how it works.
    See also Recover your iTunes library from your iPod or iOS device.
    tt2

  • How can I move my old songs to my new itunes?

    When I open my iTunes store, a blank screen comes up with 'iTunes Store' and the top bar says 'Accessing iTunes Store' but it never loads and the internet connection is fine. Alot of discussions I've seen just say to reinstall iTunes but I don't know if I can have my old music on there. Can I just copy and paste the old songs into my new library?
    Thanks.

    Copy the entire /Music/iTunes/ folder from old computer to /Music/ on new computer.
    Launch iTunes.
    THhat is all you need to do.

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