Trouble creating new app

I am new to Planning and having trouble creating a new app. I'm working w/ the Classic App Wizard in Workspace. I have created a 'hypuser' schema on Oracle 10g and and I use this in the 'configure database' stage of the Planning config. I have created/activated an instance 'inst1', and then in 'data source configuration' I have created a new datasource called 'dsn1' and have configured it as follows. For Relational Storage Config I have:
Server: TestServer
Port: 1521
Product: PLANNING
Database: xe
User: hypuser
Password: password
For Essbase Server Info, I have:
Server: TestServer
User: hypuser
Password: password
In the Classic App Wizard, I select 'Create Application' and see that my data source name is pre-populated in the Select tab. I go on to choose a name for my app, description etc. and choose 'Planning' project from the Shared Services Project list. I then choose the instance that I had configured/activated earlier and finally check the Sample application checkbox. I feel I have followed all the correct steps, so I click 'finish', and after 5 minutes I get a totally nondescript error message: *"An error occurred while processing this page. Please check the log for details"*
Which log is this error msg referring to? I have searched thru my C:\Hyperion\Planning directory and don't see any log files. More importantly, I can't detect where I'm making a mistake in the overall Planning database/datasource config and app creation process? All my other Hyperion apps, Smartview, Financial Studio, Web Analysis etc are working great with my Oracle database, so I can't imagine that it's a database issue. But I don't know what else it can be! I have plenty of cpu/memory resources on my Window 2003 server machine.. (fyi).
Appreciate any advise on how to diagnose/solve this issue.
thanks,
Akshay

Hi John,
I've posted the following log (below) from the command window after running "startHyperionPlanning.bat" and going thru the create app process in Workspace. The log seems to point to a few different things that I have underlined.
1. It keeps referring to problems with JDBC connection. What does this mean in the context of Planning ?install/config?
2. It says "cannot set catalog name to: xe" Should I have used "+oracle: xe+" during the Repository config stage as the SID? I've used +'xe'+ in other places with no problems.
3. It also says that 'No object was successfully created...' because of either OLAP server or database not running. I've double-checked and both my essbase server and oracle db are working fine and can be accessed by other apps.
What does all of this suggest is the root cause of the problem. Should I go into oracle and manually delete all tables from the 'hypuser' schema? I'm a little skeptical about this, because during the database config I always choose the 'drop tables...' option.
Anyways, appreciate your continued help on this.
thanks,
Akshay
LOG:
*Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC*
*Driver][Oracle]ORA-12519 The listener could not find any available service handl*
ers that are appropriate for the client connection. One possible cause for this
error is that the server was not configured for the specified server type (share
d/dedicated).
Unable to set Planning's Oracle connection numeric character to '.'. java.lang.N
ullPointerException
Can not set database catalog name, skipping set of catalog name: xe_
*Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC*
*Driver][Oracle]ORA-12519 The listener could not find any available service handl*
ers that are appropriate for the client connection. One possible cause for this
error is that the server was not configured for the specified server type (share
d/dedicated).
Unable to set Planning's Oracle connection numeric character to '.'. java.lang.N
ullPointerException
Can not set database catalog name, skipping set of catalog name: xe*
*Unable to create JDBC connection. java.sql.SQLException: [Hyperion][Oracle JDBC*
*Driver][Oracle]ORA-12519 The listener could not find any available service handl*
ers that are appropriate for the client connection_. One possible cause for this
error is that the server was not configured for the specified server type (share
d/dedicated).
Unable to set Planning's Oracle connection numeric character to '.'. java.lang.N
ullPointerException
Can not set database catalog name, skipping set of catalog name: xe
Can not get JDBC connection.
*java.lang.Exception: No object were successfully created. This can be caused by*
any of the following: The OLAP Server is not running, The DBMS is not running, t_
he DBMS is running on a different machine that the one specified, the name and p_
assword provided were incorrect._
at com.hyperion.planning.HspPool.getObject(Unknown Source)
at com.hyperion.planning.sql.HspSQLImpl.getConnection(Unknown Source)
at com.hyperion.planning.sql.JDBCCacheLoader.loadObjects(Unknown Source)
at com.hyperion.planning.sql.GenericCache.loadCache(Unknown Source)
at com.hyperion.planning.sql.GenericCache.getCache(Unknown Source)
at com.hyperion.planning.sql.GenericCache.getUnfilteredCache(Unknown Sou
rce)
at com.hyperion.planning.HspJSImpl.loadSystemCfg(Unknown Source)
at com.hyperion.planning.HspJSImpl.<init>(Unknown Source)
at com.hyperion.planning.HspJSHomeImpl.createHspJS(Unknown Source)
at com.hyperion.planning.HspJSHomeImpl.getHspJSByApp(Unknown Source)
at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
at com.hyperion.planning.appdeploy.HspManageAppSession.deleteApplication
*(Unknown Source)*
at com.hyperion.planning.appdeploy.HspManageAppSession.createApplication
*(Unknown Source)*
at HspCreateApp.Handle(Unknown Source)
at HspCreateApp.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperV
alve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(Standard
ContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextV
alve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
ava:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.j
ava:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineVal
ve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:16
*0)*
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.ja
va:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadP
ool.java:683)
at java.lang.Thread.run(Unknown Source)
Attempted to release a null connection
java.lang.NullPointerException: JDBCCacheLoader.loadObjects(): jdbc connection w
as null.
at com.hyperion.planning.sql.JDBCCacheLoader.loadObjects(Unknown Source)
at com.hyperion.planning.sql.GenericCache.loadCache(Unknown Source)
at com.hyperion.planning.sql.GenericCache.getCache(Unknown Source)
at com.hyperion.planning.sql.GenericCache.getUnfilteredCache(Unknown Sou
rce)
at com.hyperion.planning.HspJSImpl.loadSystemCfg(Unknown Source)
at com.hyperion.planning.HspJSImpl.<init>(Unknown Source)
at com.hyperion.planning.HspJSHomeImpl.createHspJS(Unknown Source)
at com.hyperion.planning.HspJSHomeImpl.getHspJSByApp(Unknown Source)
at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
at com.hyperion.planning.appdeploy.HspManageAppSession.deleteApplication
*(Unknown Source)*
at com.hyperion.planning.appdeploy.HspManageAppSession.createApplication
*(Unknown Source)*
at HspCreateApp.Handle(Unknown Source)
at HspCreateApp.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperV
alve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(Standard
ContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextV
alve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
ava:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.j
ava:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineVal
ve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:16
*0)*
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.ja
va:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadP
ool.java:683)
at java.lang.Thread.run(Unknown Source)
java.lang.RuntimeException: Error loading objects from data source: java.lang.Nu
llPointerException: JDBCCacheLoader.loadObjects(): jdbc connection was null.
at com.hyperion.planning.sql.GenericCache.loadCache(Unknown Source)
at com.hyperion.planning.sql.GenericCache.getCache(Unknown Source)
at com.hyperion.planning.sql.GenericCache.getUnfilteredCache(Unknown Sou
rce)
at com.hyperion.planning.HspJSImpl.loadSystemCfg(Unknown Source)
at com.hyperion.planning.HspJSImpl.<init>(Unknown Source)
at com.hyperion.planning.HspJSHomeImpl.createHspJS(Unknown Source)
at com.hyperion.planning.HspJSHomeImpl.getHspJSByApp(Unknown Source)
at com.hyperion.planning.HyperionPlanningBean.Login(Unknown Source)
at com.hyperion.planning.appdeploy.HspManageAppSession.deleteApplication
*(Unknown Source)*
at com.hyperion.planning.appdeploy.HspManageAppSession.createApplication
*(Unknown Source)*
at HspCreateApp.Handle(Unknown Source)
at HspCreateApp.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperV
alve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(Standard
ContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextV
alve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
ava:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.j
ava:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineVal
ve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:16
*0)*
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.ja
va:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadP
ool.java:683)
at java.lang.Thread.run(Unknown Source)
Error cleaning up application after failed creation attempt: java.lang.NullPoint
erException
java.lang.NullPointerException: Connection was null
at com.hyperion.planning.sql.HspSQLImpl.executeQuery(Unknown Source)
at com.hyperion.planning.sql.HspSQLImpl.executeQuery(Unknown Source)
at com.hyperion.planning.sql.HspSQLImpl.executeQuery(Unknown Source)
at com.hyperion.planning.HspManageApplication.addPeriodsToYearTotal(Unkn
own Source)
at com.hyperion.planning.appdeploy.HspManageAppSession.createApplication
*(Unknown Source)*
at HspCreateApp.Handle(Unknown Source)
at HspCreateApp.doPost(Unknown Source)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:709)
at javax.servlet.http.HttpServlet.service(HttpServlet.java:802)
at org.apache.catalina.core.ApplicationFilterChain.internalDoFilter(Appl
icationFilterChain.java:237)
at org.apache.catalina.core.ApplicationFilterChain.doFilter(ApplicationF
ilterChain.java:157)
at org.apache.catalina.core.StandardWrapperValve.invoke(StandardWrapperV
alve.java:214)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardContextValve.invokeInternal(Standard
ContextValve.java:198)
at org.apache.catalina.core.StandardContextValve.invoke(StandardContextV
alve.java:152)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardHostValve.invoke(StandardHostValve.j
ava:137)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.valves.ErrorReportValve.invoke(ErrorReportValve.j
ava:118)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:102)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.StandardEngineValve.invoke(StandardEngineVal
ve.java:109)
at org.apache.catalina.core.StandardValveContext.invokeNext(StandardValv
eContext.java:104)
at org.apache.catalina.core.StandardPipeline.invoke(StandardPipeline.jav
a:520)
at org.apache.catalina.core.ContainerBase.invoke(ContainerBase.java:929)
at org.apache.coyote.tomcat5.CoyoteAdapter.service(CoyoteAdapter.java:16
*0)*
at org.apache.jk.server.JkCoyoteHandler.invoke(JkCoyoteHandler.java:300)
at org.apache.jk.common.HandlerRequest.invoke(HandlerRequest.java:374)
at org.apache.jk.common.ChannelSocket.invoke(ChannelSocket.java:743)
at org.apache.jk.common.ChannelSocket.processConnection(ChannelSocket.ja
va:675)
at org.apache.jk.common.SocketConnection.runIt(ChannelSocket.java:866)
at org.apache.tomcat.util.threads.ThreadPool$ControlRunnable.run(ThreadP
ool.java:683)
at java.lang.Thread.run(Unknown Source)
Can not get JDBC connection for SYS external changed actions.
Can not get JDBC connection for SYS external changed actions.

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    Post Author: Ted Ueda
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    Ted Ueda

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    We are trying to better understand customer views on social support experience, so your participation in this interview project would be greatly appreciated if you have time. Thanks for helping make community forums a great place.
    Click
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