Trouble installing iTunes to Windows Vista PC
When trying to install iTunes 11 to my Windows Vista PC, I get stuck in a continuous loop of clicking to install and accepting the terms of service. Nothing ever installs, it just checks for software and asks me to confirm the terms of service over and over. Any ideas what's going on?
Hey there,
Take no offense in making a new topic. It just helps me keep track of everyone's issues individually. Otherwise, it gets confusing and everyone else gets confused as well.
Ok, MY thought is on Norton. Norton is famous, and not in a good way, for silently blocking iTunes. It has lead to many headaches for many folks.
So, lets try something. Turn Off Norton and try launching iTunes and see if it will come up. Then if that works, I can walk you thru the steps of Configuring Norton to allow iTunes to work alongside. For some reason, Norton is seeing iTunes as malicious, but it is not even prompting the user to block or not. Kinda wierd...I think its a conspiracy
So Post back and keep me updated.
Rachyl
Similar Messages
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Trouble installing iTunes to Windows Vista (32 bit) Please help!
My computer recently had some problems a few months back and I had to delete some things and get rid of programs, iTunes being one of them.
I have tried to get it back, and it won't let me. It doesn't even begin installing. It tries to go to the installing screen, but the installer completed sign comes up and says "The installer encountered errors before iTunes could be configured. Your system has not been modified. To retry these operations at a later time, please run the installer again."
I have tried everything in the Apple support area and did all of the troubleshooting problems. I don't know what to do now.
Can someone help me please?Hmmmm. Unfortunately, most of the helpful documentation and discussion i've seen about the RAID issues has related to the Intel Matrix Storage Manager drivers, and most of the SATA documentation and discussions relates to PCs with nVidia video cards (and/or other nVidia componentry).
I had a quick check at ASUS, and it looks like it might be worth doublechecking to see if your BIOS is up to date. (Some of the BIOS updates they are listing there mention improved SATA compatibility and performance.) But I'm a bit uncomfortable about that advice, since there's a P5SD2-X and a P5SD2-X SE motherborad being listed there.
so it might be prudent to doublecheck your motherboard model prior to any attempted BIOS upgrades. This ASUSTek document may be of some assistance:
Where to find my model name?
Once you've established to your satisfaction what particular model you have, here's links to the two different model pages:
Model: P5SD2-X
Model: P5SD2-X SE
If you're at all uncertain as to how to proceed with this, please check in on the ASUSTek FAQs and forums for the relevant Motherboards. (There's links to the left of each of the model pages.) I don't have an ASUS motherboard myself, so they are going to be in a better position to give you focussed advice on the process. -
Why can't I install Itunes on windows vista 64 bit?
Why can't I install Itunes on windows vista 64 bit? I have removed all apple software and repeated the reinstall many times but it fails. I get this complicated error mesage and then the installer rolls back and fails.
I get this complicated error mesage and then the installer rolls back and fails.
I'd like to have a closer look at that error message please.
Generate the error message again. While the error message box is open, hold down the Alt key and hit the PrtSc key. Paste the screenshot into an image file (using a program like Paint), and save the file.
Start a reply here and click the wee camera icon at the top of the reply window. Click "Choose file", browse to the image file, select the file and click "Open". Now click "Insert file" to insert the screenshot into the reply. -
Trying to install itunes on windows vista and get the following error message:
Trying to install itunes on windows vista and get the following error message: An error occurred during the installation of assembly "Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKey Token="1fc8b3b9a1e3b",process orArchitecture="x86"". Please refer to Help and Support for more information. HRESULT: 0x80070424.
A broken Windows Modules Installer then. It's a bit of an involved fix getting past it, but we've had success here with it in the past.
First, I'd strongly suggest setting up a system restore point.
Now try the Scenario III treatment from the following document:
Windows Update Error 80070424 in Vista
Head back into Windows Update and attempt to get updates again. If they still fail, this time with an 8000FFFF error code, try the following Microsoft document:
Windows Update error 8000FFFF
If you get Windows Updates flowing again, stock up on any you're behind on (restarting the PC when requested to do so). This may take some time and may have to be done in several batches, depending on how far you've fallen behind. Basically, keep going back to Windows Update until it stops offering you new updates.
After the updates have been installed, restart the PC one more time (in order to ensure that any pending installs requiring a restart have been resolved).
Now try another iTunes install. Does it go through without the 0x80070424 this time? -
"iTunes folder cannot be found" when installing itunes on windows vista
I want to install itunes on windows vista but the itunes installation doesn´t work. The iTunes folder cannot be found and isn´t on the computer
Hi ilseaelfers!
I have an article here for you that can help you troubleshoot this issue with your installation of iTunes:
iTunes for Windows Vista or Windows 7: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1717
Take care, and thanks for visiting the Apple Support Communities.
-Braden -
im trying to install itunes on windows vista sony vaio. It goes through the whole process then says administrator has settings to prevent this installation. Any help would be great
Try the following user tip:
"The administrator has set policies to prevent this installation" error messages when installing iTunes for Windows on Windows Vista and Windows 7 systems -
Trying to install iTunes for Windows Vista. Says "successfully installed," but when I try to open iTunes, I get error messages, "unable to locate componant AVFoundationCF.dll not found," then "Error 7 Windows error 126." I have tryed to reinstall twice with the same result.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
I can't re install iTunes on Windows Vista- itunes error 7/Windows error 5.
I have updated my computer with Service Pack 1 & 2 for Windows Vista. For some reason Itunes was deleted and when I try to reinstall it I get a message "iTunes was not installed correctly. Error 7, Windows error 5" I have done the following to try and remedy this problem:
1. Delete all Apple software (to start over and reinstall) - I cannot delete Apple Application Support (Access Denied)
2. Repair itunes - Same message
3. Logged on as Administrator and tried to take ownership of the file that denied permission - Access Denied
4. Tried to install MS .NET Framework 3.5 & 4.0: 3.5 was succesful but 4.0 was not - something went wrong in the installation.
Please help!Hi there Zombie_Driver,
You may find the troubleshooting steps in the article below helpful.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W. -
I can't install itunes on windows vista
I keep getting a message asking if I want to "Keep" this file and when I answer yes all I get is a message that says opening in so many minutes, however it never opens just keeps adding minutes to opening going on for hours.
Hi there Zombie_Driver,
You may find the troubleshooting steps in the article below helpful.
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
-Griff W. -
Having trouble installing itunes on pc-vista
i can download itunes fine but, when it is time to install it just seems to not work
Are you seeing any error messages? It is usually helpful to include the complete text of any messages you may be seeing in case other posters have ecountered the same thing.
In the meantime this Apple technical support article may help:
Trouble installing iTunes or QuickTime for Windows:
http://support.apple.com/kb/ht1926 -
having problems updating my itunes so i can update my iphone4 it wont install itunes i already have itunes on my pc but it wont update it. ive tried uninstalling it and reinstalling it but to no success
hi rhapsody!
... okay, it's not that one. a pity because we had a straightforward fix for that one (upgrading to 6.0.3.5 or 6.0.4.2).
your particular message when plugging in an ipod, can be fiddly to troubleshoot. i haven't seen many commonalities amongst the non-6.0.2.23 reports and resolutions. so we'll work through various possibilities that have had some success with various cases of this.
first, let's try some spring cleaning and maintenance. download fresh definitions and run vigorous virus and spyware scans. if your security software providers offer them, do online scans too. (they can sometimes pick up malware if the security software on the PC has been compromised.) head to Windows update and make sure you're up-to-date in that regard too. do a disk cleanup, run your favorite disk checking/repair utility, and do a disk defrag. reboot.
if no joy with that, we'll check to see if you're getting an interaction between your security software and the ipod. as an experiment, try switching off your security software (antivirus, etc) prior to a synch. do you still get the itunes has message then?
if no joy with that, check to see if the drivers on your PC are up to date. this resource might be helpful with that:
Updating the drivers on your Windows PC
keep us posted on your progress.
love, b -
Can't install itunes on windows vista 64 bit
I'm trying to install itunes on a windows vista 64 bit machine but keep getting the error message "could not access network location %appdata%\." Does anybody know what is the matter?
could not access network location %appdata%\
It looks like it's having trouble getting one of the iTunes preference files in. There's a couple in each user account (usually in C:\Users\<username>\AppData\Local\Apple Computer\iTunes and C:\Users\<username>\AppData\Roaming\Apple Computer\iTunes).
Has a version of iTunes previously been successfully installed on that PC? If so, was it working properly prior to your doing the current installs?
What hard drive is your "Users" folder on? Is it the C drive or somewhere else?
If it's somewhere else, are your Program files also on that other drive or are they on the C drive? -
Can't install iTunes in windows vista x64 (error 0x80070002)
I have been encountering some trouble when trying to install iTunes in my Windows Vista 64-bit PC. When I attempt to install it, it gaves me a HRESULT: 0x80070002 error. I have been looking on the internet for a solution to this and have already tried everything. I also have the same error code when trying to make Windows updates.
I was wondering if there is a solution to this problem or do I have to reinstall my OS to get it right.I think it would be a good idea to scan for malware as malware often interferes with Windows Update.
Download Malware bytes and run a full scan, there is a free version:
http://www.malwarebytes.org/
In services, check the Window Update service. It should show as "started" and start up type automatic.
The other thing is to run the system file checker:
http://support.microsoft.com/kb/929833
This will attempt to fix problems and if it will not run, that is another clue to the problem. -
Trouble installing iTunes9 on Windows Vista
Hi,
I'm having trouble installing ITunes9 on a P- Windows Vista. Getting messages:
"Service Apple Mobile Devices could not be installed. CHekc if you have enough privilages." I'm installing as admin...
Same message about iPod...
Installed a driver I found info about here in Discussions-usbaapl.sys-Uninstalled QuickTIme and all iTunes files and tried installing again but still no chance, same message
I've updated WIndows etc...
Can the issue be that I don't have an iTunes account? DO I need one to synch my gmail and contacts with my address book on my PC? I don't think so.
Really frustrating.
Can any help
Thanks
MArketaThe most thorough discussion of how to correct this is in the user tip: https://discussions.apple.com/docs/DOC-6562
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what do i do when trying to install itunes to my windows vista home basic computer and a message appears saying
"There is a problem with this windows Installer package. A program run as part of the setup did not finish as expected. Contact your support personnel or package vendor."
Need to know because this is driving me nuts now!Let's try the following user tip with that one:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows
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