Trouble selecting security questions for iOS app store
We bought my daughter an iPad mini for Christmas, and until today, were able to happily download apps from the iOS app store. But this morning, it prompted me to select three security questions before allowing a download. Which is fine, but it wouldn't provide any security questions to choose from. Steps to reproduce error:
Select an app to download/install
Receive prompt to select three security questions
Click OK
Receive prompt to enter apple ID password
Enter password
Receive dialog box requesting to select three security questions/answers, plus a rescue e-mail address
Click area to select first question
Receive a blank white box, which never fills in with anything
I'm baffled: nothing ever shows up in the box described in step 8), so I can never select a security question, so I can't continue the process of downloading apps. I've tried this several times over the course of the day today, and I'm getting nowhere. Any thoughts?
Ok, problem solved. It turns out that rebooting the iPad caused this to start working correctly. So I recommend a restart if anyone has this problem.
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I having problem with the answer question for the App Store. And I forgot the answer
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Frequently asked questions about Apple ID
Manage My Apple ID
Or you can email iTunes Support at iTunes Store Support.
If all else fails:
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Wow you've had this problem since August and no one has helped you? Have you found any answers to your problem .
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Forgotten Security Questions: Apple Support Communities.
2. Here are two different but direct methods:
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b. Call Apple Support in your country: Customer Service: Contacting Apple for
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3. For other queries about Apple ID see Frequently asked questions about Apple ID.
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5. For online assistance use Apple - Support - Express Lane -
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