Trouble starting Gpib interface(​code 10)

I am getting touble with the interface, in the measurment and automation tool, when i tried to scan for the instrument then it checks for the software and says ok and for the hardware it says ok but it says it failed because of the interface hadnt started (code10).. I really dont know how to solve the problem, i appriciate your help, and my phone number is 301 975 3789.

HI,
Microsoft describes the error as: "This code means that the device failed to start (for example, it is missing or is not working properly). To resolve this error code, make sure the device is attached to the computer correctly. For example, make sure all cables are plugged in fully and that all adapter cards are plugged into their slots fully."
What GPIB hardware are you using?. What OS? Make sure you are using the lastest driver for your Hardware/OS combination. Check the drivers at Gpib Driver updates.
Try installing the interface in another PC to determine if there is a hardware problem with the GPIB interface.
DiegoF
National Instruments

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