Trouble synching Palm Treo 755p with outlook 2003

I got a new Treo (replacement for bad one) and swiched to a Vista 64 bit windows so I had to set up bluetooth commumication for synching (usb doesn't work with Vista 64 bit) . When I synch it does so with the Palm desktop and I do not see any selection options to pick Outlook in the Hotsync manager (v 7.0.2). I already set up the Bluetooth connection to go to outlook but nothing changed when I synch'd...still went to palm desktop calander and contacts etc. Nothing happening in Outllok. I know I've got to do it with Palm software but dont seem to be able to find the option to synch with outlook.
Appreciate assistance. This is frustrating and every day that goes by I have more and more stuff on computer that is not on my Palm handset. Thanks.
Post relates to: Treo 650 (Sprint)

Try throwing the software switch!
Start Button/All Programs/Palm/PIM Conduit Sync/Sync with Outlook.
WyreNut
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Similar Messages

Daylight Savings Time issue with Palm Treo 755p/Missing Sync 6.0.6

I'm not sure where the fault is, but here's what a user sees here:
User has a Palm Treo 755p with the 1.08 software installed.
Since DST on March 14th, when he syncs the iCal information to the phone using Missing Sync 6.0.6, the information on the phone is pushed ahead one hour.
But the odd thing about it is how it shows on the phone.
User created a repeating event from March 12-20 from 9-10 a.m. called "test 9" for an example of this.
On March 12 and 13, this shows as "test 9" -- at 9:00 on the Treo
From the 14th on, it shows as: "test 9 (9 am EST)" -- but it is entered at *10:00* a.m.
What I don't know is if this is a Missing Sync issue or a Palm OS issue.
User's computer is running 10.6.2 -- and both computer and Palm are in the Eastern time zone.
I'm open for suggestions here -- is this a *Palm* issue? Or something else?
Thanks!

We "fixed" this by noticing that -- for whatever reason -- Detroit (we're in Ann Arbor, actually) shows as "Eastern Standard Time" where it seems that every other major city in the time zone (Columbus, Indianapolis, New York, Miami, Philadelphia, etc...) shows as "Eastern Time".
So we set up iCal on this computer to use New York ("Eastern Time") and all the events added to iCal after that synced properly.
I tried to add "Detroit" to the Palm, but had no luck in syncing with that. I think the "Eastern Time" thing is key. I have a Bug Report into Apple about the fact that the time zone seems wrong for us.
That said, while I could change pre-existing events from "Eastern Standard Time" to "Eastern Time" in iCal, those events did *NOT* sync to the Palm correctly.
The user had to delete/readd the events in the right "time zone" to get them to sync correctly.
I'd be curious to know if this solution (?) works for you as well.

Palm pro wont sync with outlook 2003 and windows device manager?

Palm pro wont sync with outlook 2003 and windows device manager? Files e.g. word docs or excel files sync o.k. but i need my contacts and i only get a error that there is sporblem with my desktop computer.
I am using vista and i have all updates installed.
Post relates to: Treo Pro T850U (Unlocked)

Do you have windows mobile device center installed(WMDC)? If not download it from here http://www.microsoft.com/windowsmobile/en-us/downloads/microsoft/device-center-download.mspx
Be sure you download the correct version for your PC. If you have 32bit OS or 64bit OS. To find this out, right click on Computer under start and select properties. Near the middle it should say 32bit or 64bit. If you know you have the correct software. Open up the control panel and go to sync settings. Right click on the partnership you have setup and select delete. On your device go to Start-->Programs-->Activesync-->Menu-->Options tap on Windows PC and select Delete. Then once both are done resetup your partnership. But this time uncheck everything. Then once it is done syncing. Go to Mobile device settings and change content sync settings and select Contact. Click save and let it sync. Do the same for calendar, tasks, and notes but leave the last item checked. So when Contacts are done syncing you go and check Calendar and leave Contacts

How do I synch my Palm Pre Plus with Outlook 2010 running on Windows 7 - 64 Bit

Any 3rd party apps that will do this>
Post relates to: Pre Plus p100una (AT&T)

I have been using my Palm TX for years, with Chapura's KeySuite, in order to sync contacts, calendars, notes and tasks (including categories) with Outlook 2003 in two computers (home and office.) I expected to be able to do the same with the Palm Pre Plus, but this is what Chapura have told me:
"We only offer software that syncs with Palm OS or the Pre webOS devices. PocketMirror would be our software that works with these devices. The Pre webOS does not support categories for the calendar and contacts. The calendar and contact categories remain in Outlook. They just do not sync to the Pre. The tasks and notes applications that come on the Pre do not support categories. However, in order to sync tasks and notes we had to create our own tasks and notes applications for the Pre. Our tasks and notes application do support categories."
"You cannot sync with more than one PC using our Pre software. It is only designed to allow you to sync the Pre with one PC. The only software we offer that will allow a handheld to sync with multiple PCs would be our Palm OS software."
Bummer. So this means that I will be able to sync Outlook 2003 to the Pre (albeit imperfectly -- no categories in calendars nor contacts), but I won't be abe to sync to a 2nd PC...

Help, hotsync palm treo 755p to my laptop with windows vista 64 bit.

I am computer unsavy and could use some help. I have a palm treo 755p that previously synced with my old dell laptop. That computer broke, and I got a new HP with windows vista 64 bit. Previously, the dell was running windows xp. I have bought some new software, which I have downloaded to my laptop, and am trying to sync my palm to the new computer so that I can download the program to the computer. However, after installing the Palm Hotsync Manager and other software, and when I trying to sync, the computer does not seem to recognized my palm, and times out after a while stating "the connection between your handheld computer and the desktop could not be established. Please check your setup and try again.
Post relates to: Treo 755p (Sprint)

Palm OS devices will only sync to 64bit through Bluetooth. We have a stickie concerning this. It's the third topic down under windows hotsync. Does your computer have Bluetooth?
Post relates to: None
Message Edited by legendeld on 11-19-2008 07:36 AM

Cannot synch with Outlook 2003 calendar

I have not yet been able to synch my new tour with my outlook calendar. I had an issue with an obsolete folder in Outlook that caused the synch to hang up (operation terminated) but I removed that folder. Now, the synch doesn't really get going before I get an "unknown error" message. I have restored my files and wiped the calendar clean.
I am on Verizon and am using v 5.0.1 Desktop Manager. It looks, from prior documentation, like this is compatible with Outlook 2003.
Any ideas? Thanks!

Hi and Welcome to the Forums!
Given the events you descrive, I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
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Synch with Outlook 2003

I recently have just purchased a BB 8110 and can not seem to configure it to synch with outlook 2003. I am getting a message that says "Runtime Error: Option's value is unacceptable. Please check option properties." I have no idea what this means.
I have verizon yahoo as my internet and email provider. Currently, I receive my email on Outlook Express. I would like to change everything, that is, my email and address book over to outlook. I then would like to synch my BB with outlook. This way everything will be in one place. Email, calendar, contacts, memo, etc.
Can anyone help?
Thanks
mwilliw87

Hi and Welcome to the Forums!
Given the events you descrive, I suggest the following steps (insert plenty of reboots of your PC...not just restarts, but full power down reboots). Also, it is advised that you be logged into the PC on an account with full admin rights. Further, under Vista/Win7, use the "Run As Administrator" option for everything.
1) Remove your device OS update package from your PC (add/remove programs)
2) Cleanly uninstall the RIM DTM software:
KB02206 How to perform a clean uninstall of BlackBerry Desktop Software
3) Get a fresh download of the RIM DTM software:
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Choose the version that is newest and (if applicable) compatible with your PIM (if you are synchornizing via USB):
KB12268 Applications supported by BlackBerry Desktop Manager for synchronization
4) Download (to your PC) a fresh copy of your device OS package from your carrier:
http://na.blackberry.com/eng/support/downloads/download_sites.jsp
5) Install DTM to your PC
6) Install (also to your PC), the device OS package
7) Start the organizer configuration over:
KB17022 How to configure organizer applications for synchronization using BlackBerry Desktop Manager
Hopefully that will get things going again.
Good luck and let us know!
Occam's Razor nearly always applies when troubleshooting technology issues!
If anyone has been helpful to you, please show your appreciation by clicking the button inside of their post. Please click here and read, along with the threads to which it links, for helpful information to guide you as you proceed. I always recommend that you treat your BlackBerry like any other computing device, including using a regular backup schedule...click here for an article with instructions.
Join our BBM Channels
BSCF General Channel
PIN: C0001B7B4 Display/Scan Bar Code
Knowledge Base Updates
PIN: C0005A9AA Display/Scan Bar Code

Open Letter to Palm Regarding the Palm Treo 755p

Dear Palm,
As a devoted Palm user for the past 15+ years, I have been praising the versatility, convenience and user friendly Palm hardware/software to my colleagues and family for as many years. As a result many have purchased Palm products and have come to rely upon them as much as I do.
Recently I finally gave in and took the leap to consolidate my multiple media devices (laptop: email, phone: calls, Palm TX:notes,passwords,video,books,spreadsheets,contacts,calendar,etc.) into one unit with the Palm Treo 755p. I HAVE NEVER BEEN SO DISAPOINTED IN A PALM PRODUCT! After transferring all of my info from my TX to my 755p, and activating the phone itself, I began the process of setting up my VersaMail account to enable me to sync my work email through the Exchange ActiveSync program. In typical Palm fashion, it was fairly easy to set up once I had obtained the necessary info from my IT department and I was soon getting my email in the Palm of my hand (pun intended). All was well! Or so it seemed...
Shortly after getting everything set up, I contacted my Dr. to set up an appointment later this month, and, in typical fashion, I opened my Palm Desktop Manager to update my calendar with the appointment so I could sync it up with my Palm during the next HotSync. After performing the HotSync, I realized that not only did the appointment NOT transfer from the Palm Desktop, ALL of my personal contacts and calendar events had been forced into my work email account!! I immediately became alarmed because I do not want my personal life (i.e. Dr. appointments, church activities, etc.) advertised to those whom I have granted rights to work on my work email account when requested to do so. I immediately sought out help from the Palm.com help forums and found that MANY people were experiencing the same problem. I performed all of the tricks that I could find (erasing everything, reloading software, hard resets, etc.) but no luck; I could not keep my personal information (contacts & calendar) in Palm Desktop and use my VersaMail for just that - MAIL. After researching further, I found that when using either the Exchange ActiveSync setup or the GetGood program, that the user is forced to surrender all options related to how the calendar and contacts are handled - DESPITE the options built into the program that indicate otherwise. I have since removed all email synchronization accounts from my 755p and have been attempting to re-establish the ability to successfully HotSync my calendar and contact information with the Palm Desktop Manager. I am also working with my IT department to see about the possibility of establishing a POP3 account for my work email - which in my opinion is a completely inferior option; in addition to being most likely unavailable despite the fact that many in the company of 60,000 employees are now facing the same problem with their own Palm Treo devices
- I now have a phone/PDA that does not do what it was advertised to do.
- I have lost my confidence and faith in Palm (this did not come lightly; I have been attempting to work through this issue for the past two weeks in all of my spare time).
- I am still unable to successfully HotSync my contact/calendar info with the Palm Desktop Manager (despite hard reset on the phone & no associated email accounts on the phone) & it does not indicate why (it does not revert to "do nothing" in the manager as it did previously).
- I have no way to check my work email account remotely.
- Unfortunately because of schedule limitations I do not have the time to sit on the phone with Palm Tech Support, I have been completely unsuccessful in launching the technical support chat program, and I have been unable to find any type of email address where I could express my concerns in a more professional manner, rather than airing this over a worldwide forum.
Does anyone have any advice, knowledge, fixes, hacks, etc. that can help? I really don't want to lose the investment (time and financial) I made in this upgrade, and I REALLY do NOT want to move over to the dark side (Blackberry).
Most of all, and scoff/call me old fashioned all you want, I do not want to give up on Palm. I still feel that they are a good company that cares about their customers and provides (for the most part) a quality product and I would prefer to give them the brand loyalty I have for the past years, and hopefully many to come.
This is my first time using this venue to communicate with Palm, I have selected to be notified if there is a reply to this message as I prefer not to leave my personal contact information in this open forum. I am looking forward to hearing from you [Palm] to see what can be done to address my concerns.
Sincerely,
Chad B.
Post relates to: Treo 755p (Sprint)

Ridius,
Success! Wow, what an endeavor! I had already tried using the HotSync troubleshooting before I turned to the forums so as I expected, I was unable to find a resolution there. Here's what I did next:
• Before using the Registry Fix utility, I exported all of my "good" files (memos, contacts, calendar, tasks) from my TX. I then wiped everything from the Treo 755p through another hard reset.
• Downloaded the Registry Fix utility, erased all existing profiles on my computer, re-downloaded the Palm Desktop Manager v6.2.2 and installed it over all existing Palm software on the computer
• Performed an initial HotSync and then tested each feature (contacts, memos, calendar, tasks) one at a time with a HotSync in between each one. Success!
• I then went through and instead of loading the profile from my TX, I obtained the most up to date software versions of the most often used additional programs and loaded each one, one by one & performing a successful HotSync each time before moving on to the next.:
o MegaLauncher v6.44
o Agendus for Palm OS Standard Edition v12.04
o Documents To Go v8.002
o CacheMate v4.1.2
o A new-to-me program called Passwords Plus v1.006 since my old "Secret" program was obsolete and I could not find an updated version.
o MiniTones 0.1b (for Palm OS)- just found this a few days ago and it is the greatest for using MP3's on your SD card for ringers, plus its free!
o I was unable to find an updated version of Big Clock and I refrained from loading the previous versions after reading that it has been known to cause crashes on newer Palm OS. (darn! The price was right; free, and it was an excellent program too!)
So far I have been able to perform successful HotSync’s every time with only one consistent error each time (even before the additional programs were loaded):
"Backed up some files successfully to Treo 755p's Backup folder
•Duration: 7.6 seconds
•Failed to backup 1 file(s)
•PmTraceDatabase
•Protocol Error: Handheld file could not be opened. (4004)
•SYNCERR_FILE_NOT_OPEN"
Any ideas here?
I have not yet attempted to do anything with my work computer yet, it will take a while to get the IT department to update Palm Desktop Manager to v6.2.2 on the company servers and I feel this was one of many critical updates leading to the fix that ultimately resolved my problem.
All in all, this experience & working with you has renewed much of my faith in Palm – I am only hoping that I can find similar success with the one issue that started all of this (i.e. upgrade to a all-in-one device, time/financial investment, 2+ weeks of troubleshooting & wasted effort, etc.); the need to keep my personal calendar/contact info OUT of my company email/files, while at the same time having the ability to use the Exchange ActiveSync program to view my work email only. Most likely this will require a lot more finger crossing and outcry from the public. For the sake of myself, the many other users of the Palm Treo 755p within my company of 60,000 and those going through the same issue all over the world, I hope that the wait is not too long.
Most of all, I want to thank you for your assistance, kindness, and dedication to providing exceptional service to me and the thousands of others that you have helped directly & indirectly through this and other threads. Whether or not you are able to help me with resolving the last HotSync issue listed above or not, you have been nothing short of amazing and will have my continued vote of confidence in your abilities. I can only hope that those current leaders within the Palm organization will take the time to review this and so many other threads that you have participated in to see what a quality employee you are, so that your talents can be put to use in leading others to follow in your footsteps.
Sincerely,
Chad B.
Message Edited by Erevu on 02-03-2008 12:01 AM

Sprint Palm Treo 755p Network Connection Inconsistent

I've had a Sprint Palm Treo 755p for almost 2 years now, and multiple times a week during this time the connectivity ceases and I have to power down the phone connection and restart it to make a call. This is the 3rd device Sprint has replaced for me and I'm finished talking with them. They acknowledge that this is a chronic problem with this device and don't have a solution to recommend. It is updated. I use the default applications, with only text readers as the extra 3rd party applications. My fidelity to the Palm product is waining thin since it seems that this problem is unresolvable.
Question: Is it too much to expect that the phone will work consistently when in a strong network area? I've seen other users' posts about this but have yet to find a solution. Any help will be appreciated.
(The phone will show bars/connectivity status when it won't dial out nor receive calls. I'm not in non-network areas when this occurs.)
Thank you!
Post relates to: Treo 755p (Sprint)

Hi.. Welcome to the Palm forums. If you have had 3 device replacements and the same problem repeats itself, unable to connect to the sprint network, what is the common factor here? As you stated in the subject "Sprint Palm Treo 755p Network Connection Inconsistent". It is highly unlikely that this is a hardware issue for your 755p. The one consistent factor is the Sprint network and your provisioning on that network which has all the settings and information that allows your account to connect to it. What needs to happen here is you need to talk to Sprint, have them totally remove your provisioning setup on their network and then rebuild it from scratch. All your 755p does is receive what it is given by the network and it connects with the instructions in that provisioning.
The only other possibility, did you have a older device before th 755p? If so and you synced to the same user name its possible some internal settings got synced into the 755 that are causing problems due to compatibility issues. When you have done a hard reset did you sync immediately? If so you need to sync to backup data then hard reset, go to (for palm desktop 4.?) c:\program files\palm (or palmone)\your user name folder and right click on the backup folder and rename it backupold. (if palm desktop 6.2) Go to c:\my documents\palm os desktop\user name folder and rename backup folder. Befor you do sync use the device for awhile to test and see if the same problem happens. If not then sync. You will not have any of the stored settings or 3rd party sw, they will have to be installed manually. Once you sync do not install any of the 3rd party sw for atlease a day and test. If no problems go to that backupold folder and find the .prc file and double click on it to put it in the installer and sync. Only install one at a time and test till you sure all is fine before reinstalling another and continue to test till you find a file that may be causing problems.
Message Edited by rhaw on 05-06-2009 09:36 AM

Palm Treo 755p

I take care of about 120 Palm Treo 755p's for the hospital I work at. I have several that are powering off and back on by themselves. Some several times a day. Any thoughts or ideas?
Post relates to: Treo 755p (Verizon)

:^/ Mine did that a few times when I first got it in January of February of this year. I've read that it is the Tréo trying to register itself with Palm when you haven't used it for a while. Just reset it, then don't open the MyTréo application from the launcher.
That's what worked for me.
Post relates to: Treo 755p (Sprint)

Palm Treo 755P and 7.02 Hotsync Causing Knip Fits . . . .

I decided to update my Palm Desktop SW from version 4.2 to the newest version 6.2 It is running on Windows XP Media Center 2005. Since I have done this (and uninstalled, reinstalled a couple times), the Palm Treo 755P hangs up at the sync of the Datebook (from Dataviz). When I unselect the Datebook conduit, it hangs up on the Address (Contacts). Also, every time Hotsync ends, I get the error that a problem has occurred and the program closes (every time). When I go back over to my other XP machine with Palm 4.2, everything works like a champ again. Can anyone explain why I am experiencing these two types of problems? Thanks in advance. BTW, if there is a thread that is solving these issues, please provide the link.
Post relates to: Treo 755p (Sprint)

It may be a corrupted install of Palm desktop. If you have all your data backed up on another PC and on the Treo, you will need to "clean" uninstall Palm desktop and re-install. I would suggest using 4.x version instead of 6.2. There have been data loss issues with 6.2. This can happen if Palm desktop is open and the PC shuts down, a Windows update happens with Palm desktop open.
During the re-install, skip the sync and finish the install. After the install is complete, change the conduits to handheld overwrites desktop and then sync.
Here are the "clean" uninstall instructions.
You should first make a copy of your data to have just in case something
happens. You can find your data files by going to C:\Program Files\Palm or
Palm One. Highlight your Palm Desktop username and right click and copy.
Then go to your PC desktop, right click on a blank spot and select paste.
If this is the first time you are installing Palm desktop and encountering a problem, skip the previous step.
For Palm desktop 6.2, look in the following location for the folders and files, my documents, PalmOS desktop. You will find the username folder in this location.
Now you want to uninstall Palm Desktop and remove everything that has to do
with Palm Desktop from your computer. Like the above folder, delete the Palm folder. Once this is done, you will need to delete some registry keys
from your PC Operating System registry.
Word of warning, going here and deleting the wrong thing can cause your PC
to not start up, crashing and deletion of programs and data. If you feel
you are unsure of yourself, see if you have a friend that can help you or a
PC technician that you can pay to help you. This will show them everything
they need to delete. To retain your current Registry settings, we need to do a backup of the Registry.
On the PC, go to start and run type "regedit" without quotes
Highlight MY COMPUTER, go to File --> export. Should pop up with a Save As
box. Current location is fine should be in My Documents or you can change to a location you will remember. In the file name box, type "Regbackup[todaysdate]" i.e. Regbackup07072008. Next, the hard part.
The easiest way to make sure your working with the correct key, highlight the key i.e. palm quick install, and press delete on your keyboard. It will ask you, are
you sure. Say yes. Do the same thing for all keys below.
If you make a mistake, stop what you are doing. And call a PC technician.
BUT do not turn off your computer.
The reg keys are as follows (Note: some of theses reg keys will not be here
but if they are delete them)
* HKEY_CURRENT_USER\Software\U.S. Robotics\Palm Quick Install
* HKEY_CURRENT_USER\Software\U.S. Robotics\PalmOne File Transfer
* HKEY_CURRENT_USER\Software\U.S. Robotics\Pilot Desktop
* HKEY_CURRENT_USER\Software\Palm
* HKEY_CURRENT_USER\Software\Palm, Inc.
* HKEY_CURRENT_USER\Software\PalmDesktopAutorun
* HKEY_CURRENT_USER\Software\palmOne
* HKEY_CURRENT_USER\Software\PalmSource
* HKEY_LOCAL_MACHINE\Software\PalmSource or anything else that says palm
Next reboot your computer
Then reinstall your Palm desktop from the CD and do a hotsync. If it asks
you for a username, enter the name that is on your device in the upper right corner of the hotsync screen.
The best way to preserve your data is to export the data in each category in Palm Desktop to a seperate folder on your PC.
Create a new folder on your PC somewhere that is convenient. Name it something like Palm Desktop Data. Click on the link below and follow the instructions on that page for the export procedure.
http://www.palm.com/cgi-bin/cso_kbURL.cgi?ID=28734
Make sure you select all for the range in the export window.
With the data saved in the folder you created, make a copy of that folder and save to a flash drive, cd-rw or external hard drive.
Anytime you make a change in Palm Desktop, export the data that was changed to that folder and save again to the external media.
With this process you can always import the data back into Palm Desktop anytime you have a problem with the data in Palm Desktop or if your computer/hard drive/device crashes.
One other issue that can cause the sync to stop is data corruption. I would suggest scnning the data on the Treo to see if it is corrupted.
There may be database corruption causing the issue. Click on the following link for the program called DbFixiT. This program has a trial version that you can download and install on your Palm OS device. The trial version will scan for database corruption and then report the corruption. You can then find the records causing the problem and fix them yourself or you can purchase the program and have it automatically fix the records.
http://www.pimlicosoftware.com/dbfixit.htm
To install the program, set all conduits to "do nothing" except quick install or install if using Palm desktop 6.2.
After you install the program on the handheld, run the scan and also scan for Blobs in the calendar.
After you clean-up the database on the handheld, set the conduits in hotsync to handheld overwrites desktop and perform a hotsync.
For reference purposes, click on the following link for the support page for your device on the kb.palm.com webpage.
http://kb.palm.com/wps/portal/kb/na/treo/755p/sprint/home/page_en.html
There are links on the page to the user guide, troubleshooting, how to's, downloads, etc.

Sync problem BB Curve 8310 and Desktop Manager v4.6 with Outlook 2003

I have a BB Curve 8310 with Desktop Manager v4.6 that I syn with Outlook 2003. Calendar, tasks, and memo will sync. The sync fails on the address book with this message: Unable to read application data record. Translation Canceled! From other message boards, I understand that the problem could be with a particular contact record but I can't find that record. I've followed all suggestions about organizing Outlook to look for blank entries for name or company and have deleted all those found. The names on the BB log are not alpa so finding the one that is incorrect is a problem. The sync failed at record 1211 out of 1428. I deleted the last record shown on the log and but then it failed at record 1210! I deleted several addresses and now it fails at record 1192. There must be more to this! I am getting ready to purchase a new computer and all new software and would like to resolve this issue before moving to new equipment. HELP!

First perform a clean uninstall oof DM 4.6.
http://www.blackberry.com/btsc/search.do?cmd=displayKC&docType=kc&externalId=KB02206&sliceId=SAL_Pub...
Download site for 4.2.2
https://www.blackberry.com/Downloads/entry.do?code=A8BAA56554F96369AB93E4F3BB068C22
Download DM 4.2.2 and install. reboot the PC. start the new DM , rest the configuration for synchroniation for athe calender only,
Two way, connect phone via USB, Proceed with synch.
Please let me know how it goes!
Thanks,
Message Edited by Bifocals on 09-06-2008 03:24 PM
Message Edited by Bifocals on 09-06-2008 03:26 PM
Click Accept as Solution for posts that have solved your issue(s)!
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Sync Treo 755p with Mac address book and ical

I just bought a Treo 755p Verizon. I loaded in the Palm software, but it does not sync with the mac address book. I don't want to have to re-enter 600 contacts. How can I get Palm and Mac address book to talk to each other?
Post relates to: Treo 755p (Verizon)

Well, I got some good news for you. I just synced my Treo 755p with my Macbook Pro using both the palm sync and isync. It synced both my iCal & Address book. It has to do with the conduit setting in the palm sync manager. Here's what I did...try it and let me know.
I downloaded the latest version of the Palm Desktop (although I do not use it)
Then, at the top of the page of the Palm Desktop go to "HotSync" then to "Conduit Settings"
Then highlight "iSync Conduit" by clicking on it and press the big square button at the top called "Conduit Settings"
Then check the box :enable isync for this device" Then click OK.
This did it for me....It's syncing with my ical, addressbook, etc.
Let me know if this helps!!!
Thanks for yours!!
Billy Bob
Post relates to: Treo 755p (Sprint)

Windows 7 -64 bit syncing with Outlook 2003 not working

Hello all,
I have a Dell Vostro 1720 (64-bit) with MS-Office 2003 (32-bit), in German language.
My Iphone 3GS (Dutch language) won't sync any contacts or appointments with Outlook 2003. There is no error message, Itunes seems to think everything is OK. Resetting the sync history in Itunes has no effect. Telling Itunes to replace all contacts and calendars has no effect either. I have disabled third-party Outlook COM add-ins (there was a Norton antispam entry there).
Strangely, the syncing of Outlook notes DOES work. As does the syncing of Internet Explorer bookmarks. I am at a loss.
Can anyone PLEASE point me to some help?
Arthur (the desperate)

In the Windows event log, I see the following error:
Name der fehlerhaften Anwendung: OutlookSyncClient.exe, Version: 8.4.0.0, Zeitstempel: 0x4a820691
Name des fehlerhaften Moduls: ntdll.dll, Version: 6.1.7600.16385, Zeitstempel: 0x4a5bdb3b
Ausnahmecode: 0xc0000005
Fehleroffset: 0x00038c39
ID des fehlerhaften Prozesses: 0xbe0
Startzeit der fehlerhaften Anwendung: 0x01caaefcb4e8a010
Pfad der fehlerhaften Anwendung: C:\Program Files (x86)\Common Files\Apple\Mobile Device Support\bin\OutlookSyncClient.exe
Pfad des fehlerhaften Moduls: C:\Windows\SysWOW64\ntdll.dll
Berichtskennung: f2e19be8-1aef-11df-9b04-005056c00008

Sending Email in Adobe Reader XI with Outlook 2003

After upgrading the Acrobat Reader on our Terminal Servers with Windows Server 2008 R2 and Outlook 2003, it is not possible to send pdf from Acrobat Reader via E-Mail. When we select the function to send the document per mail (with the default mail program (Outlook)), the focus switches to Outlook (when started), but no mail with the pdf-file as attachment is opened.
Is Acrobat XI not compatible with Outlook 2003 anymore? Is it a problem only in terminal server environments?
Is anybody able to get this to work in a similar environment?
Thanks for any help.

11.0.01 patch was released last thursday (01/10).

Trouble synching Palm Treo 755p with outlook 2003

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