Trouble with People Picker When Adding an InfoPath form to a form library

I have a site in SharePoint 2013 with a Form Library that uses an InfoPath form as its default template. Everything was originally created in 2010 (SharePoint 2010 / InfoPath 2010). When we upgraded to SP2013, I still had InfoPath 2010 and I noticed that
the people picker wasn't working (if I recall, I would just get ignored if I tried to click to open the address book). I have now upgraded to Office 2013, but when I click to open the address book for the people picker, InfoPath crashes.
I did some googling and tried the solution I found here:
http://www.zoutenbier.nl/kb/sharepoint-2013/infopath-filler-2013-crashes-with-sharepoint-2013-when-using-people-picker/
But changing the web.config caused the people picker in SharePoint to break (if I tried to add someone to a group, the picker would tell me that it couldn't communicate with the server).
I'm not sure what else to try. Anyone have any ideas?

Hi Amy,
Have you restart your IIS when you add modify web.config on your SharePoint server?
http://social.technet.microsoft.com/Forums/appvirtualization/en-US/d6fa5812-64e0-4d80-94b0-0577ba43ce59/sharepoint-2013-infopath-2010-people-picker-does-not-works-when-opens-in-client-application-but?forum=sharepointcustomization
Or you can check the following article with similar errors, remove multipleSiteBindingsEnabled setting from web.config and removed second web site binding from IIS, then check results again after iisreset.
http://xblogs.kompas-xnet.si/post/SharePoint-Designer-2013-Crashing-when-using-select-peoplegroups-from-SharePoint-site.aspx
Thanks,
Daniel Yang
Forum Support
Please remember to mark the replies as answers if they help and unmark them if they provide no help. If you have feedback for TechNet Subscriber Support, contact [email protected]
Daniel Yang
TechNet Community Support

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Hi Swan,
For troubleshooting your issue, please create an Alternate Access Mapping for the site at
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For more information, you can have a look at the thread:
https://social.msdn.microsoft.com/Forums/en-US/a75c3ba8-b41a-4c44-abc4-49a3dde68b1c/the-following-location-is-not-accessible-because-it-is-in-a-different-site-collection?forum=sharepointcustomizationlegacy
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Please try out in following way :
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Trouble with People Picker When Adding an InfoPath form to a form library

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