Troubles with my 3Gs phone functionality.

I have no issues using the applications and playing music. I've updated and restored my phone to the latest software. I've exchanged my phone at the genius bar for a new one. My 2G iPhone worked. If I could get it new again, I would. Should I buy just an ipod touch and a separate wireless phone? I am looking for an all in one device that does both and is made by Apple. Are there any additional technical documents links that would assist me in fixing this issue?

COrtiz wrote:
My phone delivers voice mail, but a call is never received. One example is at my office. When I had my 2G iPhone, I was able to get calls and voice mail. I was told by an Apple genius that my 3Gs is not showing any errors of dropped calls. How can I drop calls if I never receive them? "So out of courtesy" they gave me a new one. I am having the same issue with the replaced phone.
Do you NEVER receive calls, or only sometimes and in some locations? If it's NEVER then there's a network problem at AT&T; perhaps your account is misconfigured and forwards all calls to voicemail. This is a selectable feature offered by AT&T, and perhaps it is enabled.
Can you make calls?
If it's only sometimes or only in some locations it is likely just network overload. To receive a call you need two conditions - a signal at your location, and an open channel over the network to that location. In some places AT&T's network is overloaded and does not have a free channel available. This can even happen if you have 5 bars.
Missed or dropped calls? There's an App for that! http://itunes.apple.com/us/app/at-t-mark-the-spot/id338307313?mt=8

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