Troubleshooting applications (Sims3)

Hi,
I have the 27" iMAC running Snow Leopard, and have been running Sims3 on it since Christmas with no issues, until Sunday morning, when it decided not start. Now every time we click on the Sims3 launcher icon to start the game it bounces in the doc once and disappears with no clue as to why its not working.
Has anyone had the same issue, or can anyone give me some guidance on how to troubleshoot this further, to find out whats going on (or not as the case may be).
Im a relative new comer to Mac, so not quite sure where to start.
I have contacted Electronic Arts but still nothing from them even though they said they would respond in 24 hrs.
Thanks
Stu

Start with http://www.thexlab.com/faqs/multipleappsquit.html

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