Troubleshooting icloud back up from 3gs to iphone 4s
Im having similar problem to others. My new iphone 4s not on os6. Cant see icloud back up from
3gs which is on os6. So i updated my os on iphone 4 to os6. Then restored my phone but it restored back to old os??? And still couldnt see back ups??? Somebody please please help. I need simple step by step instructions please. Thank you. V
Thank you to you both for quick responses. After chris's first message i tried:
Updating 4s to ios6
Backed up icloud on 4s
Backed up icloud on old phone
Erased all content and settings on 4s ( settings/general/reset)
When option to set phone up chose back up from icloud and my old phones update was there
Problem was i updated new os6 to 4s but never knew i needed to back 4s up after that before resetting phone
Thank you
Hope this helps others... :)
Similar Messages
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HT1766 How to restore iCloud Back Up from an Older iPhone Model to New
I lost my iPhone recently. I purchased the latest version (my previous version was older model), and attempted to restore an icloud back up that had all my photos / music, but it won't let me. Keeps telling me my account has been locked, and to reset password, but I've already done all that / verified applied ID, etc. Not sure what I'm doing wrong, but I need to get my photos / music off of iCloud. I also pay for storage so I'm not sure why it's holding my stuff hostage.
Restoring from an older iOS to a newer iOS version is fine. It's going the other way that would be a problem.
You do need a late version of iTunes on your computer to be able to work with the new iPhone. The current iTunes version is 11.1.3. If your iTunes is old, download the latest from
http://www.apple.com/itunes/download -
How do I delete the iCloud back up from your previous iPhone that was used to restore my new iPhone?
My phone was replaced yesterday by the apple store. I restored my data from my old phone onto my new phone. Now I am receiving alerts from iCloud that I do not have enough memory to back up my new phone. I noticed that I have the old iPhone , my iPad, and this iPhone. When I try to delete my old profile, the system does not allow it as it is currently in use. As a result, I cannot back up my new iPhone due to not enough memory. Is there a way to delete the old profile?
Hi Cynatalya!
Here is an article that can help you manage your iCloud storage:
iCloud: Managing your iCloud storage
http://support.apple.com/kb/ht4847
Specifically, this section addresses your exact question:
Deleting backups and turning off Backup for your device
iOS device
Tap Settings, and then tap the iCloud icon.
Tap Storage & Backup.
Tap Manage Storage.
Tap your iOS device in the Backups area.
Tap Delete Backup.
You will be asked to confirm this change. Deleting this backup will also turn off Backup of your iOS device. Choose Delete if you want to turn off Backup and remove all backups for this iOS device from iCloud.
Thanks for using the Apple Support Communities!
Cheers,
Braden -
HT4847 How can I move a back up from an old iPhone out of iCloud but not delete it?
How can I move a back up from an old iPhone out of icloud and onto my own storage device? I don't want to delete it, I just don't want to keep it in iCloud
Unfortunately you do not have direct access to iOS backs in iCloud.
I am not sure what you mean by:
It's locked with an enterprise (third party code)
Do you mean it is a corporate device and managed by Mobile Device Management software?
If so the IT department can reset the passcode.
Other than that, there is no third party iOS app that can lock the device at that level unless it is jailbroken and then no one here can help you. -
if i go into icloud on my phone then manage storage, i can see i have a 252.6 back up from my old iphone 5 (that i have now lost) i want to use this backup to get all my photos back but when i click on it, it says Latest back up Incomplete????????
am i out of luck of can i do something??I'm afraid you're out of luck. If it says incomplete you won't be able to access the backup.
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Is there anyway to restore all photos, apps, etc onto an iPad using the most recent iCloud back up from an iPhone? I did a backup on my iPhone today but when I restored my iPad using that backup, only the photos in the photostream transferred to the iPad?
In technical support, sometimes you have to make educated guesses. I'm sorry that you were offended.
iTunes does prompt when it is going to erase a device, and the message is clear.
She said in her message that she was able to successfully sync the old ipad. This indicated to me that itunes wiping the data was not an issue, because either it had been setup at the apple store (in which case it doesn't actually wipe the ipad despite saying it will*) (*based on a single case I saw), or because the itunes media folder was migrated.
Furthermore, my solution was to tell her how to backup her ipad (by either doing it manually, or as a last resort, by deleting the corrupt backup -- that she couldn't access anyway.)
I got that last part of the instructions from the "Taking Control of your iphone" book which I found samples of when I did a google search for "corrupted backup itunes".
She marked this as a solution, so it worked for her. -
Somehow gained 6GB of storage in transfer from 3gs to iphone 4
I switched from 3Gs to Iphone 4. Both are 32gb. I downloaded new OS and am using current itunes. I updated all apps and then backed up 3gs. I then activated Iphone 4 and restored from backup. The number of apps, music, photos and videos are the same between 3Gs and 4 under usage. Somehow I now have 6 free GB in my iphone 4 where my 3Gs was almost full. Everything appears o be working fine but I feel like 6Gb is a pretty large discrepency between two phones with the same amount of data and I am worried about trouble down the road before i lose my 3Gs backup. Anyone run across this or have a good explanation? I appreciate the help.
Plug your 3GS in and see how much space each thing is taking, then plug your iP4 in and compare. Woulda' been easier than posting.
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I can not delete old icloud back up from my old phone, keep receiving an error message "this back up can not be deleted because it's in use" it is not in use that phone is long gone!
I have the same problem here and it wont let me do another back up or delete the old one.... Please help!!!! Anyone
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i would like to get my notes back from itunes or at least be able to see them without restoring my brand new iphone 4s as i believe the back up from my previous iphone is corrupted. Help please
If you can't restore from your backup you could try 3rd party software such as iPhone Backup Extractor to see if you could extract your notes from the backup.
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How do I restore the back up from my old iPhone 5 which is IOS 8.1.3 to my new iPhone 6 which is IOS 8? It's not coming up as an available back up restore option? Am I able to set up as a new iPhone and then update the new phone to IOS 8.1.3 and then restore from my old iPhone 5 back up at that stage?
Setup your new phone, then update to iOS 8.1.3. Once done: Settings>General>Reset>Erase All Content & Settings". At the setup screen you'll now be able to select your old phone's backup.
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I'm trying to restore my iCloud back up on my new iPhone 5s and keep getting "could not sign in your apple Id or password is incorrect. I noticed that the Id it's showing is not my complete email address. I've reset my password 5 times. It accepts my password when I install as a new phone. How can I resolve this so I can restore my back up?
Hello jwpg,
Thank you for the details of the issue you are experiencing after restoring an iCloud backup. I recommend the following articles for an issue like this:
iCloud: "Incorrect Apple ID or Password" alert when setting up iCloud after upgrading to iOS 7
http://support.apple.com/kb/TS5207
iOS 7: If you're asked for the password to your previous Apple ID when signing out of iCloud
http://support.apple.com/kb/TS5223
Thank you for using Apple Support Communities.
Best,
Sheila M. -
Question about transferring data from 3GS to iPhone 5
I upgraded from 3GS to iPhone 5. Before reading any articles on transferring data through iTunes, I configured my 3 email programs, contacts and calendar (Google). The Apple instuctions state that I should backup 3GS FIRST, then restore to iPhone 5. Question is, if I do the backup and restore AFTER having configured my mail programs, will that cause problems, such as creating duplicate accounts and contacts? I am especially concerned about creating duplicates in my contact list, which would be a semi-horror if I had to delete every other one of over 1,700 names. Perhaps I should delete my email accounts and contact list BEFORE restoring to my iPhone 5, basically start from scratch?
When restoring the device, whatever is currently setup on the device is irrelevant. Everything currently setup on the device will be erased.
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My phone was not backed up on icloud due to excess storage size for one month. Recently i lost some contacts by accident. and it was backed up on icloud again this morning .so I would like to reinstall from last month back up to get all contacts back. but when i connected to computer, I only have a choice to reinstall from last 5 months ago which was backed up on my computer manually. So, please help me how to choose to reinstall icloud back up from specific date from last month (eg. 02.02.2013). Thank you very much.
You cannot selectively restore from iCloud. You can only do a full device restore by resetting the device and choosing to restore from the iCloud backup during the setup process.
See: http://support.apple.com/kb/HT4859 -
i got a new iphone5 last week and i want all my data such as images and contacts from my old iphone on the new phone. i had all the data backed up on icloud but can't seem to get it onto new phone! any solutions? thanks
This is how it should work
Transfer content from an iPhone, iPad, or iPod touch to a new device -
Transferring data from 3GS to iPhone 5 without original laptop
My wife has a 3GS which was kept in sync with a laptop running xp. This laptop has died and she has just taken delivery of an iPhone 5. She can use my mac and would like to migrate from the 3GS to the iPhone 5. I have never done this before but my theory was to plug the 3GS into my iTunes and right click and complete backup. Once this is complete I was going to plug in the 5 and set it up as a new phone restoring the backup as I go. Is this the best plan or is that not possible ?
I presume she will need her own user profile setup on my mac so that she can have her own iTunes setup and not disrupt mine
Any advice welcome
NickFollow these instrctions to make the Mac the syncing computer.
Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
Then
iOS: Transferring information from your current iPhone, iPad, or iPod touch to a new device
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