Trying to download an app for my iPhone but tells me i need to log into the iTunes store which i already am. any suggestions?
I am trying to download an app for my iphone but the msg tells me i need to log into the itunes store on my computer which i am already in. any suggestions?
Are you trying to download directly from iPhone?
If true, go to Settings > Store > Apple ID > sign out then sign back in again.
Similar Messages
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I am trying to download an app for my iphone but it does not load the store
Hi
I am trying to download an app from the store, but when i go to do a search for it, the phone just stops searching. Please helpHi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
Trying to download an app on my iphone but is saying my apple id has been disabled
im trying to download an app on my iphone but it keeps popping up with a messages saying my apple id is disabled... any help?
Contact iTunes support for assistance. Start here:
http://www.apple.com/support/itunes/contact/ -
Hi - I'm trying to download an app to my iphone but it says my password or ID is not recognised. I've changed my password and it works on my laptop. I think it could be because the ID on my phone is googlemail while on my macbook it's gmail - how do I change the apple ID on my phone?
Many thanks!
davidAnswered in the other thread you posted in:
i am trying to download new software and my mac keeps asking for the administrator name and password... i enter my apple…
Please don't post in more than one place. It can lead to people wasting their time answering a question which has already been answered elsewhere. -
I am trying to log into the itunes store for the first time and it asks me to review my account so I do but every time I get to the bit where you fill in your bank details and address it tells me my payment method was declined and that its not valid?
Same here and this is driving me crazy. I can buy, but can't upgrade. Grrr.
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Why am I getting a message that I need to log into the Canadian store for app updates and iTunes
Why am I getting a message that I need to log into the Canadian store for app updates and I tune purchases?
Should you be in the Canadian App Store? Is that your store? Of not - or of you need to see what store you are in.
Settings>iTunes and App Stores>Apple ID
Tap your ID
Tap View Apple ID
Enter your password
Go to country/region in the popup window to change the store -
I can't log into the Itunes store. I type in my Apple ID and my password and the message "This Apple ID cannot be used for the iTunes Store." "Enter another Apple ID." I need help on fixing this.
Yeah I'm starting to see a ton of forums posts right now about the same thing :/ I wonder what's going on
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I am trying to download an update to my iphone, but in the middle of the download, I get an error message that reads, 'There was problem downloading the software for the iphone. The network connection timed out'. Any idea how to reslove this issue?
Hi Robertfrom Denver.
Did you try the solution given, and if yes, did it work?
I have done several "attempted downloads, and see the full file download, typically taking 30 minutes to complete, and then something goes wrong.
I am happy to suspend AV and FW software, but would like to know if it is a good fix or not first?
HelenfromBroughton Astley -
Trying to download an app, from my computer, onto iphone, but it is grey (not connected) so won't download. Any ideas? Tks
you install apps to an iphone by
connecting the iphone to your computer and starting up itunes
clicking on the iphone under devices
clicking on apps tab
checking on the app in the list of apps
thats the only way to install apps to your iphone anything else you attempt will fail
because thats not how you install apps -
I get "Unknown Error." when trying to re-log into the iTunes Store for Windows
My AppleID and password work when using a web browser and logging in here, but not when i try to log in through iTunes for Windows.
My events leading up to the error are below. Any suggestions for a fix/solution?
1) "Unauthorized Computer" message when trying to play newly bought iTunes movie.
2) Authentication Failed using AppleID
3) Sign out completely
3a) Try to sign in, but get "Unknown Error."
4) Uninstalled iTunes
5) Reinstalled iTunes
6) Login attempt: Unknown Error
7) Tried deleting "SC Folder" from User Tips
8) Login attempt: Unknown Error
Any thoughts on what I could do differently to get this resolved?How I solved my UNKNOWN ERROR login issue:
I figured out that I had downloaded the 32 bit version of ITunes but I have the 64 bit version of Windows 8. So I uninstalled the 32. and downloaded and installed the 64 bit version of ITunes and everything worked just fine. The Windows 8 firewall was not an issue.
How to determine your version of Win 8. Go to Control Panel, System & Security, then System and that screen shows the version.
I just brought home a new Toshiba laptop and was surprised to see that I have the 64 bit version. But pleased that I fixed the agrivating ITunes issue.
Good luck! -
I lost my ipod for about six months, now when I plugged it into my pc, the itunes store no longer shows up and i cannot connect to any app or itunes from the ipod.
Change your iTunes (Apple ID) password along with any other password that was stored in the iPod. If any passwords are associated with credit cards, contact the CC company and get your card replaced (with a new number). If any passwords are associated with your bank or any savings institution, contact them also and discuss approprate action with them.
The "Find my..." function is pretty much useless if the device is in the hands of a thief. All that is necessary is for the thief to connect to any computer with iTunes and "Restore as new."
The only real protection you have is with the personal information on the device rather than the physical device itself. This requires action before the device is lost/stolen. If the device has significant personal information, it should have a strong 8-digit (or longer) password AND be configured for automatic wipe in the event of ten consecutive incorrect password entries. -
The reason I found this problem is that I did a complete reset of my iPhone, so it reset all the content, through settings on the phone. That ended up deleting the ringtones I had. I tried searching up the same tones, however you can't "Install" already purchased stuff like you can in the AppStore.
I can't "iTunes wifi-sync" because you need to have connected at least once to the computer before you can wifi-sync, but because I reset my phone, it doesn't "remember" it once synced with my Mac cause I reset it.
I have gone through the "iTunes connectivity troubleshooting", nothing worked.
http://www.apple.com/support/iphone/assistant/itunes/#section_1
My iPhone charges fine with the USB-Wall outlet adapter, so its not the lightning connector or the USB connector on the other end of the cord.
All the USB ports on my Mac are functionning (working with other cords for printers, etc.), but still the iPhone persists not to be recognized in iTunes.
So I am guessing iTunes is the problem.
Any Help, Solutions, Suggestions, would be appreciated.
Thanks.I had not tried that article, however I already went throught the troubleshooting assistant, which covers everything that article has.
I am about to try to delete and re-install iTunes though, which was mentioned in your artile link.
Thanks for the help.
I'll post my findings/results. -
Help please!
Hi again,
Make sure that you have a Wi-fi / 3G connection and these are turned on.
Try resetting your Wi-Fi router by turning it off and then on again.
Check and verify that Restrictions on your iPad is turned off (Settings > General > Restrictions).
Tap Settings > Store on your device and sign out, then sign in again.
Tap Settings > Store > Apple ID > view Apple ID and turn off Genius for Apps.
Turn off and on (restart) your iPad.
Hope this helps -
Hello guys,i purchased fifa 14 today on my iphone,when i try to activate the package on my ipad it says that the purchase wasn't succesfull.On my ipone it works normally and that why i don't get it.Should i pay another 4,99 to activate it on the ipad?? please help,it's my first purchase!!
It is the same app, based on name, pictures on app store and price ranges in Appshoper. I don't think I ever used my me @me.com account I setup with my iPad to purchase, I just checked and have no purchases from it. Laptop is old, so old I don't use it that often, but I will check.
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My Ipad 2 keeps asking:-
"unable to download application 'app' will be available for download when you log into the itunes store on your computer"
If i connect it to the computer it is fine for around a week then it starts asking to be connected again, Is their any reason for this? as it is very annoying espicailly when access to a pc is difficultThere is a 20mb file size limit over 3G.
If you can connect via wifi, there is no file size limit.
If that is not what you mean, I have no idea-never heard of or seen a message like you describe.
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