Trying to install iTunes on Windows 7 but error message stops installation
I tried installing iTunes 9.2.1 for Windows (64 bit) but after a few moments the installation stops and I receive a message saying "Could not access network location %APPDATA%\."
I read an troubleshooting article that told me I should delete a Temp folder found through the C drive, and the folder was not able to delete, but after opening it and deleting everything that way, almost everything was able to be deleted except for a few files and folders that were "in use" in other places (not sure if that's relative or not, but just for more information).
After deleting the folder I tried installing iTunes again, but the same message occurred. Help?
The response to "Echo %appadata%" should be
C:\Users\UserName\AppData\Roaming
A space in the user name shouldn't be a problem, but creating a new user may fix the problem because it will create the account with default registry settings which will hopefully have the missing %appdata% information.
If you want to check on this before creating the new user, just for curiosity's sake, check the following Registry key:
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\Shell Folders and check the value for AppData in the right hand pane. If it's missing, then that would explain the problem. It should be as listed above, substituting the UserName with the folder name for the user under Users.
Also check the key
HKCU\Software\Microsoft\Windows\CurrentVersion\Exp lorer\User Shell Folders
The value of this key should be
%USERPROFILE%\AppData\Roaming
More keys to check:
HKCU\Volatile Environement (1)
HKU\.DEFAULT\Software\Microsoft\Windows\CurrentVer sion\Explorer\User Shell Folders (2)
HKU\Sxxxxx\Software\Microsoft\Windows\CurrentVersi on\Explorer\User Shell Folders (2)
HKU\Sxxxxx\Volatile Environement (1)
The values in (1) should have the full path spelled out, the values in (2) should use the %USERPROFILE% variable in the path. If the value under HKU\.DEFAULT is missing or bad, then creating a new user probably won't work either. If that value is missing, then I would recommend a clean reinstall of Windows because there is no telling what else is messed up also.
Similar Messages
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Ok, so have tried again and again over days to install itunes again but keep getting same message, when reading through apple support I deleted and uninstalled old itunes, quicktime, bonjour, apple support etc folders from system but still no change. I have no idea what to do next?
See Troubleshooting issues with iTunes for Windows updates.
tt2 -
I can't install itunes for windows get error message 5
i can't install itunes for windows get error message 5
I've been having the same issues for the past year and a half. I've spent 6-8months trying to figure it out. Went to various Itunes stores with pictures on my Iphone per each step so I could relay all information that I'd come across and the personnel were less than helpful, after conversations that would sometimes last an hour between myself, employees and managers they always came back to "simply uninstall then reinstall" when I told them for the thousanth time that I've done that multiple times and my errors are happening while trying to reinstall it they act stumped and say "well then I'm not sure, I'll give you a call if I figure it out" and disappear. I've been very disatisfied at the lack of support from Apple and if Android to piece together a reletively reliable phone I'd switch to them in a heartbeat. I'll follow this question incase someone can answer this, but I don't have much faith.
BTW, wifey has Windows 7 running on the laptop and my phone syncs just fine to that and no trouble with itunes, just mine (desktop). -
I'm trying to install iTunes to my laptop and I get the message listed above in the topic area. How do I fix this?
Try the following user tip:
"There is a problem with this Windows Installer package ..." error messages when installing iTunes for Windows -
I keep getting an error message when installing iTunes with windows 8
See the second box in Troubleshooting issues with iTunes for Windows updates.
tt2 -
i have windows 7 and am having trouble installing itunes 10. during the installation process, i get the error message "can not access the network location %PUBLIC%\Desktop\." i cant find anything online that helps me and without itunes my ipod touch ios basically useless. please help me!!
I've seen a report here of the following instructions helping with that particular variation of the 1606 error message:
http://quicksolver.blogspot.in/2012/02/unable-to-install-office-2010-on.html -
i tried to install itunes 10.5 but recieved an error msg saying there is a problem with this windows installer package
i am trying to update my iphone 4 to ios 5 therefor require itunes 10.5 the installation process then rolls back and closes with no further explanation can anyone help?There are numerous threads discussing errors with 10.5.0
can't install itunes 10.5
***Fix for iTunes 10.5 Install on Win7 64bit*** -
Trying to install iTunes for Windows Vista. Says "successfully installed," but when I try to open iTunes, I get error messages, "unable to locate componant AVFoundationCF.dll not found," then "Error 7 Windows error 126." I have tryed to reinstall twice with the same result.
Repair Apple Application Support.
START/CONTROL PANEL/PROGRAMS N FEATURES/highlight APPLE APPLICATION SUPPORT, then click the REPAIR button -
i am trying to install itunes 10.5 but I get an error message that says "click ok to try again or enter an alternate path to a folder containing the installation package iTunes.msi..." I try to point iTunes to the .msi file on my c drive but then it gives me a message says "the file location is not a valid installation packaage for the product iTuness. Try to find the installation package 'itunes.msi' in a folder from which you can install iTunes". Any help, insight, guidance would be greatly appreciated!!
"The feature you are trying to use in on a network resource that is unavailable. Enter alternate path to a folder containing the installation package itunes64.msi".
Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
To install the utility, doubleclick the msicuu2.exe file you downloaded.
Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time? -
Trying to install iTunes on Windows 8.1. Apple Application Support was not found. Error 2. Uniinstall iTunes and try again, does not work. Is there a fix?
Let's try a standalone Apple Application Support install. It still might not install, but fingers crossed any error messages will give us a better idea of the underlying cause of the issue.
Download and save a copy of the iTunesSetup.exe (or iTunes64setup.exe) installer file to your hard drive:
http://www.apple.com/itunes/download/
Download and install the free trial version of WinRAR:
http://www.rarlab.com/
Right-click the iTunesSetup.exe (or iTunes64Setup.exe), and select "Extract to iTunesSetup" (or "Extract to iTunes64Setup"). WinRAR will expand the contents of the file into a folder called "iTunesSetup" (or "iTunes64Setup").
Go into the folder and doubleclick the AppleApplicationSupport.msi to do a standalone AAS install.
Does it install properly for you?
If instead you get an error message during the install, let us know what it says. (Precise text, please.) -
Trying to install itunes on windows vista and get the following error message:
Trying to install itunes on windows vista and get the following error message: An error occurred during the installation of assembly "Microsoft.VC80.CRT,version="8.0.50727.4053",type="win32",publicKey Token="1fc8b3b9a1e3b",process orArchitecture="x86"". Please refer to Help and Support for more information. HRESULT: 0x80070424.
A broken Windows Modules Installer then. It's a bit of an involved fix getting past it, but we've had success here with it in the past.
First, I'd strongly suggest setting up a system restore point.
Now try the Scenario III treatment from the following document:
Windows Update Error 80070424 in Vista
Head back into Windows Update and attempt to get updates again. If they still fail, this time with an 8000FFFF error code, try the following Microsoft document:
Windows Update error 8000FFFF
If you get Windows Updates flowing again, stock up on any you're behind on (restarting the PC when requested to do so). This may take some time and may have to be done in several batches, depending on how far you've fallen behind. Basically, keep going back to Windows Update until it stops offering you new updates.
After the updates have been installed, restart the PC one more time (in order to ensure that any pending installs requiring a restart have been resolved).
Now try another iTunes install. Does it go through without the 0x80070424 this time? -
When trying to install iTunes, I get the error 7 (windows error 126)
When trying to install iTunes, I get the error 7 (windows error 126)
Click here and follow the instructions. You may need to completely remove and reinstall iTunes and all related components, or run the process multiple times; this won't normally affect its library, but that should be backed up anyway.
(99305) -
im can u please help me out this issue im trying to install iTunes in windows 7 some error showing " windows installer package problem DLL require to complete this installation" this message showing.
Try the following user tip:
" ... A DLL required for this installation to complete could not be run ..." error messages when installing iTunes for Windows -
When trying to install iTunes to Windows 7 64-bit, I get a side-by-side error. Has anyone else seen this problem and were you able to resolve installing iTunes? If so, how did you resolve it?
Hi
Hope you are fine there!
recommend that you attempt to resolve this issue by uninstalling iTunes and QuickTime, and then reinstalling the latest version of each. To do this, first ensure that you are logged in to an Administrator user account on your computer, then follow the instructions in the appropriate article:
Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7:
http://support.apple.com/kb/HT1923
Removing and reinstalling iTunes, QuickTime, and other software components for Windows XP:
http://support.apple.com/kb/HT1925
Take care! -
When trying to install itunes 11, I get error 7 (Windows error 126). Please advise
Hi mrsboots2003,
Thanks for using Apple Support Communities. This article has steps you can take for the error you're seeing:
iTunes 11.1.4 for Windows: Unable to install or open
http://support.apple.com/kb/TS5376
Cheers,
- Ari
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