Trying to restore factort settings, it is asking for password, however we have never put a password on it?!
Never had this happen before, I have reset others, never been asked for password? We have not put one on.
Sounds like it is the Restrictions (Settings>General>Restrictions) PW. If y do not know it
Place the iOS device in Recovery Mode and then connect to your computer and restore to factory settings/new iPod via iTunes. The iPod will be erased.
iOS: Forgot passcode or device disabled
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
Similar Messages
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My iphone is asking for a pass code,I never put a passcode on the phone .I am unable to use the phone,I took it to the att store where I purchased it they told me to have you reset the phone, could you do this?
No, how could we do this? We can't do anything, other than give you advice. This is a user-to-user technical assistance forum, not Apple Support.
Use the article you were just reading: iOS: Forgotten passcode or device disabled after entering wrong passcode
All Apple Support would be able to do is walk you through the steps. Or, if you visit an Apple Store, they may be able to assist you. Make an appointment online for your local Apple Store. -
For restoring from backup itunes is asking for password
Hi Experts
for restoring from backup itunes is asking for password and i didn't give any password when backup was going on not even i checked on encrypt my backup.
please help me ASAPSee:
https://discussions.apple.com/thread/3057884
I too have experienced the "blame everything but Apple products/software" indoctrination of the Apple phone support techs!
I have a feeling that iTunes automatically switches encryption on and puts as default a previous iTunes store password but as I don't leave mine the same all the time (and don't feel the need to remember historic passwords that I'm not using to secure anything against) I have no clue what it is.
Good luck trying to get useful advice on here relating to the issue, it will go along the lines of...
1) Its your fault for setting it and forgetting the password,
2) We know everything and theres definately no way iTunes would set backups to encrypt without your knowledge and...
3) Theres no fix for this issue, you might be able to save some of your data, but most will be lost (unless you specifically ask for an iTunes redownload exemption/ token then your purchases could be lost too).
Welcome to the world of Apple! -
trying to hook up preowned airpoirt extreme. asking for password for selected wireless device. would there be a password from previous owner?
A "hard reset" will do the same thing.
Make sure that the AirPort Extreme is powered on
Hold in the reset button for a few seconds and the amber light will begin to blink more quickly. Keep holding the reset button when you see this for another 4-5 seconds and release
Allow 25-30 seconds for the AirPort Extreme to restart to a slow, blinking amber light
Open Macintosh HD > Applications > Utilities > AirPort Utility and click Continue to follow the guided setup -
during restoring from backup, itunes is asking for password, which password i need to enter, please help
The passcode you established when you elected to encrypt your iPhone backup.
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When trying to get new messages, keep getting asked for password and then get "operation couldn't be completed. (MFMessager error domain error 1032)-Why?
Using FaceTime http://support.apple.com/kb/ht4319
Troubleshooting FaceTime http://support.apple.com/kb/TS3367
The Complete Guide to FaceTime + iMessage: Setup, Use, and Troubleshooting
http://tinyurl.com/a7odey8
Troubleshooting FaceTime and iMessage activation
http://support.apple.com/kb/TS4268
iOS: FaceTime is 'Unable to verify email because it is in use'
http://support.apple.com/kb/TS3510
Using FaceTime and iMessage behind a firewall
http://support.apple.com/kb/HT4245
iOS: About Messages
http://support.apple.com/kb/HT3529
Set up iMessage
http://www.apple.com/ca/ios/messages/
iOS 6 and OS X Mountain Lion: Link your phone number and Apple ID for use with FaceTime and iMessage
http://support.apple.com/kb/HT5538
How to Set Up & Use iMessage on iPhone, iPad, & iPod touch with iOS
http://osxdaily.com/2011/10/18/set-up-imessage-on-iphone-ipad-ipod-touch-with-io s-5/
Troubleshooting Messages
http://support.apple.com/kb/TS2755
Troubleshooting iMessage Issues: Some Useful Tips You Should Try
http://www.igeeksblog.com/troubleshooting-imessage-issues/
Setting Up Multiple iOS Devices for iMessage and Facetime
http://macmost.com/setting-up-multiple-ios-devices-for-messages-and-facetime.htm l
FaceTime and iMessage not accepting Apple ID password
http://www.ilounge.com/index.php/articles/comments/facetime-and-imessage-not-acc epting-apple-id-password/
FaceTime, Game Center, Messages: Troubleshooting sign in issues
http://support.apple.com/kb/TS3970
Unable to use FaceTime and iMessage with my apple ID
https://discussions.apple.com/thread/4649373?tstart=90
How to Block Someone on FaceTime
http://www.ehow.com/how_10033185_block-someone-facetime.html
My Facetime Doesn't Ring
https://discussions.apple.com/message/19087457
To send messages to non-Apple devices, check out the TextFree app https://itunes.apple.com/us/app/text-free-textfree-sms-real/id399355755?mt=8
How to Send SMS from iPad
http://www.iskysoft.com/apple-ipad/send-sms-from-ipad.html
You can check the status of the FaceTime/iMessage servers at this link.
http://www.apple.com/support/systemstatus/
Cheers, Tom -
Iam trying to reset my iphone4 but it asks for password i forgot??
how to reset all contents and settings on iphone4? it keeps asking for password i forgot?
You have restrictions turned on & you forgot the restyrictions passcode. You can plug your phone in, iTunes running & hit the restore button on the summary pane, or login to iCloud.com from any computer & erase the phone. Either or will do what you want.
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Ipad is asking for passcode and i have never had one
i updated to new operating system the other day, and when i went to use it safari was missing. i have now just turned on again and its asking for a passcode to enter but i have never used a passcode before, so i cant get in. i have synced the ipad, and tried restoring but it says a passcode is required but i dont have one. please help as i need to use my ipad. thanks
Unfortunately, if the iPad is insisting that you use a passcode, there is no way around it other than to restore the device using iTunes on a computer, or by erasing it in iCloud.com via Find My iPhone.
You could try resetting the iPad and cross your fingers and hope this is just a blip on the radar....hold down on the sleep and home buttons at the same time for about 10 seconds until the Apple logo appears on the screen. -
My apple id ask for security questions that i never put
i need help my apple id says i have to ANswer my security questions and i never made any
The Three Best Alternatives for Security Questions and Rescue Mail
1. Use Apple's Express Lane.
Go to https://expresslane.apple.com ; click 'See all products and services' at the
bottom of the page. In the next page click 'More Products and Services, then
'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
ID security questions' and click 'Continue'. Please be patient waiting for the return
phone call. It will come in time depending on how heavily the servers are being hit.
2. Call Apple Support in your country: Customer Service: Contacting Apple for support or
Apple ID- Contacting Apple for help with Apple ID account security. Ask to speak to
Account Security.
3. Rescue email address and how to reset Apple ID security questions.
How to Manage your Apple ID: Manage My Apple ID -
Ipod touch
You need to ask Apple to reset your security questions. To do this, click here and pick a method; if that page doesn't list one for your country or you're unable to call, fill out and submit this form.
They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
(115302) -
I know my passcode is correct but when I try to reset my iPad mini it keeps asking for a passcode! have tried restoring, connecting to iTunes and looked for the 'set up as new iPad' notification, but nothing is working? can anyone help please?
If the iPad was running iOS 7, iCloud: Find My iPhone Activation Lock in iOS 7
http://support.apple.com/kb/HT5818
How can I unlock my iPad if I forgot the passcode?
http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
iOS: Device disabled after entering wrong passcode
http://support.apple.com/kb/ht1212
How can I unlock my iPad if I forgot the passcode?
http://tinyurl.com/7ndy8tb
How to Reset a Forgotten Password for an iOS Device
http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
Using iPhone/iPad Recovery Mode
http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
~~~~~~~~~~~~~
‘iPad is disabled’ fix without resetting using iTunes
Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
2. Open iTunes with the iPad disconnected.
3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
5. Click ‘Setup as new iPad’ and then click restore.
6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
8. The first stage in the restore process unlocks the iPad, you are basically just cancelling out the restore process as soon as it reactivates the iPad.
If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
~~~~~~~~~~~~~
Try it and good luck. You have nothing more to lose if it doesn't work for you.
Cheers, Tom -
My iPad Mini iOS7 is showing only Apple Logo which happened during software update. I tried to restore using iTunes but it asking me to response from iPad. But my ipad only shows apple logo. How can i response? How to solve this problem?
FORCE IPAD INTO RECOVERY MODE
1. Turn off iPad
2. Turn on computer and launch iTunes (make sure you have the latest version of iTune)
3. Plug USB cable into computer's USB port
4. Hold Home button down and plug the other end of cable into docking port.
DO NOT RELEASE BUTTON until you see picture of iTunes and plug
5. Release Home button.
ON COMPUTER
6. iTunes has detected iPad in recovery mode. You must restore this iPad before it can be used with iTunes.
7. Select "Restore iPad"...
Note:
1. Data will be lost if you do not have backup
2. You must follow step 1 to step 4 VERY CLOSELY.
3. Repeat the process if necessary. -
I upgraded my old iphone 4s to an iPhone 6+ last Sunday (12/28). I've been trying to restore my settings and whatnot thru the icloud restore, and have been unsuccessful. The Wi-Fi connection isn't the problem, I'm not sure what is. The error message I keep getting is: "couldn't connect to icloud", it's been 5 days!! How do I fix this?
Hi I would Restore New iPhone back to Factory Settings After Restore use same Apple ID & you will get all your Apps &Data back. This will get rid of any bugs. Cheers Brian
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I ve got an iPhone 6 with iOS 8.1.1i forgot my password i ve tried to restore it from itunes but in the middle of the downloading it asks for password how do i restore my phone?
Hi there pablo nina,
Welcome to Apple Support Communities.
It sounds like you’ve forgot the passcode for your iPhone and you want to know how to restore it. The article linked below will walk you through the process of restoring your iPhone from recovery mode using iTunes.
Forgot passcode for your iPhone, iPad, or iPod touch, or your device is disabled - Apple Support
Cheers,
-Jason -
I have iphone3gs current software ver. is 4.2.1 and it cannot update to software version 4.3. Please help me. I tried to restore the settings of my iphone but still no work. im using the current ituned 10.4. Second, I cannot connect to all wifi networks
But the model no. of my iphone i.e A1303 is of 3GS as clearly mentioned here >> http://support.apple.com/kb/HT3939. Then how its become 3G.
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