Trying to restore from computer backup...says its not saved???

Hello
I went to the genius bar to have a problem solved. It was suggested I back up (which I did to my computer) restore back to factory setting (which I did)
and then hook up to iTunes and choose restore from back up (and choose the back up I want from the drop down menu)
I did all of this, it started to restore then about 6 minutes in, it stopped saying it was unable to back up as it was no saved to the computer.
This makes no sense since I it says right in iTunes when it was last backed up.
Ideas...
suggestions...
I am leaving tomorrow for a month long trip out of the Country and you bet your patootie I would like my phone with all of my stuff on it.
Special thanks in advance.
iPhone 4S 16GB
iOS 7.1.2

He tried to disable the encrypted backup, which prompted you for the password. The password failed.
He went ahead with the backup regardless, which has the password set to it.
You restored from encrypted backup, it was again not the correct password.
He lied to get you out of the store.
End of the day nothing can be done without that password. It is NOT an appleID password, it is a unique password that you would have entered in on iTunes most likely when you got the phone and started ticking random boxes in iTunes. Try every known password combination you have. If that fails, even 3rd party tools cant access encrypted backups so you'd have to start from scratch.

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FORCE IPAD INTO RECOVERY MODE
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5. Release Home button.
ON COMPUTER
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7. Select "Restore iPad"...
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