Trying to Save a Signed PDF but i am getting a 131 error

Need help overcoming this 131 error

See Error "There was a problem reading this document (131)" | Adobe Reader, Acrobat, LiveCycle ES2 (9.0)

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  • I'm trying to install itunes 10.5 but i'm getting the following error msg

    There is a problem with this WIndows Installer package.A program required for this install to complete could not be run.Contact your support personnel or package vendor.

    I had the same problem too, had to completely remove anything apple related. You can find the instructions here: http://support.apple.com/kb/HT1923
    Uninstalling all the components didn't work first time for me, so if you have the same problem, move onto another and go back to it in a few minutes. I also had to go into programme files and delete the apple related files after install.
    Mines okay now, hopefully this works for you too! My iTunes library returned to how it was before the install also, very handy!

  • I have the PDF up and trying to sign in but says there is a network error but i am connected to internet

    i have the PDF up and trying to sign in but says there is a network error but i am connected to internet

    Hi evanz65402054,
    Are you trying to log in to an Acrobat online service via Adobe Reader? If so, please try logging in via a web browser instead. Go to https://cloud.acrobat.com in a supported web browser (see System Requirements | Adobe Acrobat Pro and Online Services) using your Adobe ID and password.
    Please let us know how it goes.
    Best,
    Sara

  • I am trying to save a mp3 file but firefox does not allow me to save it...it allows me to play the file but not download and asave it to my computer. How do I enable it to save mp3 files on my computer?

    I am trying to save a mp3 file but firefox does not allow me to save it...it allows me to play the file but not download and asave it to my computer. How do I enable Firefox to save mp3 files on my computer?

    Go to Options>Applications tab > search MPEG Layer 3 audio(audio/mpeg) > use "Save File" option on drop down menu.

  • I am trying to convert a pdf and it asks me to sign in and then i get a network error message

    i am trying to convert a pdf and it asks me to sign in and then i get a network error message

    Hi dougtimberlake,
    We may need a little more information to go on to address the issue you're facing. Are you using ExportPDF to convert the PDF file--and from within Reader or directly via the ExportPDF website? It would also be very helpful to know the exact error message that you're receiving, and whether it happens with all the files that you try to convert, or just some. Please write back and provide a few specifics. In the meantime, please try the following:
    Clear your browser cache (steps to do this vary by browser)
    Check with your IT team to confirm if you have firewall/proxy settings that restrict the ability to upload files to the internet.
    If the issue persists after the steps above, please try another web browser.  A list of supported browsers for accessing the ExportPDF service is available here: http://www.adobe.com/acom/systemreqs/
    I look forward to hearing back from you.
    Best,
    Sara

  • I don't have my navigation bar at all. I tried to start in safe mode but I never get the dialog box the y say you should get to reset to defaults. Help?

    i don't have my navigation bar at all. I tried to start in safe mode but I never get the dialog box the y say you should get to reset to defaults. Help? I have even uninstalled and reloaded firefox
    == This happened ==
    Every time Firefox opened
    == My wife hit a button and doesn' know what happened

    See if this helps. View > Toolbars, if no check beside Navigation Bar, click on Navigation Bar to check it.
    <u>'''Can't see the Menu Bar'''</u> (File, Edit, View, History, Bookmarks, Tools, Help)?
    Turning the Menu Bar on and off is a new feature in version 3.6.
    ''(~~red:Linux & OSX see~~: [[Menu bar is missing]] )''
    <u>''Windows'' Method 1.</u> '''''Hold down''''' the key and press the following letters in this exact order: V T M then release the key
    <u>''Windows'' Method 2.</u> Tap once on the F10 key, while the Menu bar is visible, choose "View > Toolbars", click "Menu Bar" so that a check mark is placed next to Menu Bar
    <u>''Windows'' Method 3.</u> Tap once and release the key. The Menu Bar will be displayed; then choose ~~red:V~~iew > ~~red:T~~oolbars and click on ~~red:M~~enu Bar so that a check mark is placed next to Menu Bar
    The Menu Bar should now be displayed permanently, unless you turn it off again using View > Toolbars. Check mark = displayed, NO check mark = not displayed.
    See:
    http://support.mozilla.com/en-US/kb/Menu+bar+is+missing
    http://kb.mozillazine.org/Toolbar_customization#Restoring_missing_menu_or_other_toolbars
    <u>'''Navigation Toolbar, Bookmarks Toolbar and other Toolbars'''</u> under View > Toolbars. Clicking on one of them will place a check mark (display) or remove the check mark (not displayed).
    <u>'''To display the Status Bar'''</u>, View, then click Status bar to place a check mark (display) or remove the check mark (not displayed).
    <u>'''Full Screen mode'''</u>
    http://kb.mozillazine.org/Netbooks#Full_screen
    Also see:
    ''' [[Back and forward or other toolbar buttons are missing]]'''
    '''[[Navigation Toolbar items]]'''
    '''[http://support.mozilla.com/en-US/kb/How+to+customize+the+toolbar How to customize the toolbar]'''
    <u>'''''Other Issues'''''</u>: ~~red:You have installed plug-ins with known security issues. You should update them immediately.~~
    <u>'''Update Java'''</u>: your ver. 1.6.0.18; current ver. 1.6.0.20 (<u>important security update 04-15-2010</u>)
    (Firefox 3.6 and above requires Java 1.6.0.10 or higher; see: http://support.mozilla.com/en-US/kb/Java-related+issues#Java_does_not_work_in_Firefox_3_6 )
    ''(Windows users: Do the manual update; very easy.)''
    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: '''[http://support.mozilla.com/en-US/kb/Using+the+Java+plugin+with+Firefox#Updates Updating Java]'''
    Do the update with Firefox closed.
    <u>'''NOTE:'''</u> Java version 1.6.0.21 has been released. It is mainly an update for developers of Java applications and most users do not need to be concerned about downloading version 1.6.0.21. <u>'''''At this time'''''</u>, the update option in existing installations of Java 1.6.0.20 are not updating to version 1.6.0.21; <u>'''''at this time'''''</u>, it must be manually downloaded and installed. According to the Java release notes:
    ''"'''Bug Fixes'''''
    ''Java SE 6 Update 21 does not contain any additional fixes for security vulnerabilities to its previous release, Java SE 6 Update 20. Users who have Java SE 6 Update 20 have the latest security fixes and do not need to upgrade to this release to be current on security fixes."'' Source: http://java.sun.com/javase/6/webnotes/6u21.html
    <u>'''Install/Update Adobe Flash Player for Firefox (aka Shockwave Flash)'''</u>: your ver. 10.0 r45; current ver. 10.1 r53 ('''important security update 2010-06-10'''; see: http://www.adobe.com/support/security/bulletins/apsb10-14.html)
    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: '''[http://support.mozilla.com/en-US/kb/Managing+the+Flash+plugin#Updating_Flash Updating Flash]'''
    -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
    -exit Firefox (File > Exit)
    -''<u>In Windows,</u>'' check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
    -''<u>In Windows,</u>'' double-click on the Adobe Flash installer you just downloaded to install/update Adobe Flash
    -when the Flash installation is complete, start Firefox, and test the Flash installation here: http://kb.adobe.com/selfservice/viewContent.do?externalId=tn_15507&sliceId=1
    *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
    *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version of Flash. To install/update the IE ActiveX Adobe Flash Player, same instructions as above, except use IE to download the ActiveX Flash installer. See: [[ActiveX]]
    *Also see: http://kb.mozillazine.org/Flash ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]
    <u>'''You '''</u>~~red:<u>'''MAY'''</u>~~<u>''' need to Update Adobe Reader for Firefox (aka Adobe PDF Plug-In For Firefox)'''</u>: your ver. N/A; current ver. 9.3.3 (important security update release 06-29-2010; see: http://www.adobe.com/support/security/bulletins/apsb10-15.html)
    ~~red:Check your version here~~: http://www.mozilla.com/en-US/plugincheck/
    See: http://support.mozilla.com/en-US/kb/Using+the+Adobe+Reader+plugin+with+Firefox#Installing_and_updating_Adobe_Reader
    ''<u>You may be able to update from the Adobe Reader installed on your system</u>'' instead of going to the Adobe site and downloading. Open the Adobe Reader installed on your system (''in Windows, Start > Program Files, find and click Adobe Reader to open''), click Help, click Check for Updates. Allow the download/update to occur. If you use this method, no need to proceed with the instructions below, <u>'''but'''</u> do look at the two bulleted items at the bottom "'''<u>NOTE for IE:</u>'''" and "Also see:". Restart Firefox and check your new version here: http://www.mozilla.com/en-US/plugincheck/
    ''<u>If you go to the Adobe site to download the current Adobe Reader:</u>''
    -'''<u>use Firefox to download</u>''' and <u>'''SAVE to your hard drive'''</u> (save to Desktop for easy access)
    ~~red:-See the images at the bottom left of this post to see the steps to take on the Adobe site~~
    -exit Firefox (File > Exit)
    -In Windows: check to see that Firefox is completely closed (''Ctrl+Alt+Del, choose Task Manager, click Processes tab, if "firefox.exe" is on the list, right-click "firefox.exe" and choose End process, close the Task Manager window'')
    -In Windows: double-click on the Adobe Reader installer you just downloaded to install/update Adobe Reader
    *<u>'''NOTE: On Vista and Windows 7'''</u> you may need to run the plugin installer as Administrator by starting the installer via the right-click context menu if you do not get an UAC prompt to ask for permission to continue (i.e nothing seems to happen). See this: http://vistasupport.mvps.org/run_as_administrator.htm
    *'''<u>NOTE for IE:</u>''' Firefox and most other browsers use a Plugin. IE uses an ActiveX version. To install/update the IE ActiveX version, same instructions as above, except use IE to download the ActiveX installer. See: [[ActiveX]]
    *Also see: http://kb.mozillazine.org/Adobe_Reader ~~red:'''''AND'''''~~ [[How do I edit options to add Adobe to the list of allowed sites]]

  • Trying to download iTunes 11.1 but it keeps giving me an error message saying: The feature you are trying to use is on a network resource that is unavailable.

    Trying to download iTunes 11.1 but it keeps giving me an error message saying:
    The feature you are trying to use is on a network resource that is unavailable.
    Click OK to try again, or enter an alternate path to a folder containing the installation package "iTunes64.msi" in the box below.
    Use Source:

    iTunes.msi
    Perfect, thanks.
    Download the Windows Installer CleanUp utility from the following page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
    http://majorgeeks.com/download.php?det=4459
    To install the utility, doubleclick the msicuu2.exe file you downloaded.
    Now run the utility ("Start > All Programs > Windows Install Clean Up"). In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
    Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

  • I'm trying to log onto app store, but I keep getting a message that my device or computer is unable to be verify. How do I verify it. However, when I use itunes, I have no problems in logging onto my account with the same apple ID

    I'm trying to log onto app store, but I keep getting a message the my device or computer is unable to be verified. How do I verify it when the app store will not allow me to log onto the account even when I use my Apple ID, which works with no problem on itunes. What is up and how do I correct it now!

    Check your mac's Serial Number.
    Some people have problems with missing serial numbers on their Macs and that's the message you get when this happens.
    Click on the Apple at the top left of the screen, open "About this Mac" and click on "More Info". You should see a list with information about your Macbook Air. Check that on the Serial Number field you have your Mac's Serial. If you have "SystemSerial#" written instead then that's your problem.
    You can re-enter your serial number if you have a USB CD drive, it's not very straightforward but I can walk you through it if you need it.
    Cheers

  • Am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, the iPod could not be restored. An unknown error occured (-1).

    Hi , I am trying to update iPod that has iOS 2.2.1 to iOS 4.2 but I am getting the following error message, "the iPod could not be restored. An unknown error occured (-1)." I would appreciate if anyone could let me know what the problem is and if it is possible how to fix it? Thanks

    Error -1
    Attempt to restore your iOS device two more times. If the issue is still unresolved, the device may need service.
    The "device may need service" means a hardware problem. In that case make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • I have tried to download itunes 10.5 but during installation it gives an error of windows installer.Please let me know how to install it.

    I have tried to download itunes 10.5 but during installation it gives an error of windows installer.Please let me know how to install it.

    Repair youe Apple Software Update.
    Go to START/ALL PROGRAMS/Apple Software Update. If it offers you a newer version of Apple Software Update, do it but Deselect any other software offered at the same time. Once done, try another iTunes install.
    If you don't find ASU in All Programs, go to Control Panel, Add & Remove Programs.

  • TS3212 I tried to update my iTunes, but I keep getting a runtime error  R6034 Attempt to run C runtime library incorrectly.    I also got an Error 7 (Windows error 1114)

    I tried to update my iTunes, but I keep getting a runtime error R6034 attempt to run C runtime library incorrectly.  I also got an Error 7 (Windows error 1114).  Now my currently iTunes will not open.

    Hey twhitten!
    Here is an article that will help you troubleshoot this issue:
    iTunes 11.1.4 for Windows: Unable to install or open
    http://support.apple.com/kb/TS5376
    Take care, and thanks for visiting the Apple Support Communities.
    Cheers,
    Braden

  • HT1491 Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.

    Hi - I am trying to change my payment information but I keep getting the message that my session has timed out. I have turned my phone off but that doesn't seem to help.
    Does anyone know what I need to do?
    Thanks. :-)

    What are the exact error codes that are appearing when trying to update?
    Have the steps for troubleshooting those errors as listed in the article from which the question was posted been tried?

  • I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

    I'm trying to install the new version, but each time during the installation, "Error writing to file: C:/Program Files (x86)/Common Files/Apple/Mobile Device/Support/AppleMobileDeviceHelper.resources/Info.plist." Keeps popping up. What am I doing wrong?

    That one's consistent with disk/file damage. The first thing I'd try with that is running a disk check (chkdsk) over your C drive.
    Windows 7 instructions in the following document: How to use CHKDSK (Check Disk)
    Select both Automatically fix file system errors and Scan for and attempt recovery of bad sectors, or use chkdsk /r (depending on which way you decide to go about doing this). You'll almost certainly have to schedule the chkdsk to run on startup. The scan should take quite a while ... if it quits after a few minutes or seconds, something's interfering with the scan.
    Does the chkdsk find/repair any damage? If so, can you get an install to go through properly afterwards?

  • I keep getting download error and it does not want to download.  I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

    I keep getting download error and it does not want to download.  I tried deleting anything that might have creative suite links and reloading but I keep getting the same error message.

    Well... what IS the error message?
    Please read https://forums.adobe.com/thread/1499014
    -try some steps such as changing browsers and turning off your firewall
    -also flush your browser cache so you are starting with a fresh browser
    http://myleniumerrors.com/installation-and-licensing-problems/creative-cloud-error-codes-w ip/
    http://helpx.adobe.com/creative-cloud/kb/failed-install-creative-cloud-desktop.html
    or
    A chat session where an agent may remotely look inside your computer may help
    Creative Cloud chat support (all Creative Cloud customer service issues)
    http://helpx.adobe.com/x-productkb/global/service-ccm.html

  • I'm trying to up grade the os but I keep getting the startup disk is full I ordered more memory I was told this will not help. What do I do?

    I'm trying to up grade the os but I keep getting the startup disk is full I ordered more memory I was told this will not help. What do I do?

    I think as drive capacities increase, the old 10-15% becomes less accurate.  The amount of free space you need doesn't really have anything to do with the drive size.  So, increasing your drive size shouldn't mean that you need to have more free GB (which using a % of drive space would mean).  You need free space to accommodate page outs (the amount of which would depend on how much RAM you have installed and how memory intensive the applications are), sleep images (again, this would max out at your total amount of RAM), and a bit to minimize fragmentation.
    With desktop drives commonly in the 2TB range today, it is certainly not necessary to have 200GB+ free in order to maintain proper operation.  I generally find about 30GB to be the minimum I'm comfortable with.  Mind you, I pretty much always have way more than that available.  But, if I'm working on a system and the amount of free space is at least 30GB, I would generally not site drive space as the cause of any performance issues.  I'd say that 30GB is a minimum for a stable system (with 8GB or RAM installed).  Of course at that amount, you would still need to free up space if you were to want to install or download any significant amount of data.
    With servers being more likely to run into the 16GB of RAM range, more storage would be necessary.  Most servers should be well stocked with storage, but the actual needs would vary greatly depending on what's being "served".
    The 10-15% thing came about when we used to talk about drive capacities in hundreds of MBs and RAM in terms of KB (not MB and certainly not GB).  More drive space is always a good thing, but as drive capacities continue to sky rocket, we don't need to dedicate larger amounts of storage on systems with the same specifications.  A set amount of space is required for proper operation regardless of the capacity of the drive installed.

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