Trying to upgrade to 33.0 on Win 7,64bit, have Intel HD Grph drv ver. 8.15.10.2321,(3/6/2011), how do I find out if it is an HD 3000; Win says driver is current

Having same problem that other users have reported, black windows with blank surround.
Can't install troubleshooting box, based upon directions provided. Does Firefox have to be running? Using IE to report problem.

You can disable hardware acceleration in Firefox if you can't find an update of the graphics display driver.
*Tools > Options > Advanced > General > Browsing: "Use hardware acceleration when available"
You need to close and restart Firefox after toggling this setting.
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*https://support.mozilla.org/kb/upgrade-graphics-drivers-use-hardware-acceleration

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HT1391 I have a new computer and want to sync my iPhone. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say to wipe out my phone and sync?

I have a new computer and want to sync my iPhone/iTunes. But it wants to wipe out what is already on my phone with another iTunes library. How do I find out what is in the "library" before I say yes to wipe out my phone and sync?

See Recover your iTunes library from your iPod or iOS device.
tt2

How do i find out what is backed up to my internal hard drive

i backed up all my movies to an external hard drive to save space on my macbook air but when looking at the storeage space i see that there is still alot of space taken up from backups. I have time machine set up so my macbook backups to my external hard drive, i need to see what all is backed up on my internal hard drive so i can edit what is important and what isnt. So how do i find out what is backed up on my internal hard drive.

Information from these articles may be helpful.
http://pondini.org/OSX/DiskSpace.html
http://pondini.org/OSX/LionStorage.html

I tries to upgrade from 3.6.10 to 4.0 and a message appears stating that it can be opened on this server how do I get back to 3.6.10 your web site says I am running 3.6.10 but I don't know where to find that Icon

How do I find 3.6.10 in my computer with all my favorites etc

C:\Users\<user>\AppData\Local\Mozilla\Firefox\Profiles\xuab2q88.default is the location of the cache folder for your default profile. If the updates folder isn't there then it looks that Firefox hasn't downloaded an update.
You can download the full version from http://www.mozilla.com/firefox/all.html
Delete the Firefox program folder: C:\Program Files\Mozilla Firefox
That will remove all Firefox program files in case some are locked or protected by security software.<br />
That should allow you to install a full version of Firefox 3.6.10
Your Firefox profile data is stored elsewhere and won't be affected.

How do i find out which large items to delete from my hard drive to free up space

I had full hard drive so transfered my itunes to an apple g-slim drive and now I am trying to get my music back onto my cmputer itunes but it wont work. It states I do not have enough disc space. Checking it I only have 16GB. The yellow (other) section is huge but I can't work out which files are large to delete. Any ideas?
thanks

try using OmniDiskSweeper

I am trying to upgrade EPM 8.9(8.49.23) to EPM 9.1 (8.53.08). During dataconversion step the AE process finished succssfully in few seconds. When i see the log it says "There are no conversions to run for upgrade path PF89 (18028,10003)". Please let me kn

I am trying to upgrade EPM 8.9(8.49.23) to EPM 9.1 (8.53.08). During dataconversion step the AE process finished succssfully in few seconds. When i see the log it says "There are no conversions to run for upgrade path PF89 (18028,10003)". Please let me know why it didnt do any conversion. Am i missing something?

yes, that app engine didnt inserted any rows. So now when i tried to drill down i found that there was no data in the "new demo" database on table UPG_DATACONV. That is the reason for all this.
When i applied required for upgrade patch in demo it said couple of patch already exists so those update i skipped. Now when i check upd877654 has a step which imports the data in this table. my change assistant told that the update is already available in my demo so i skipped. Now i am not sure what to do.
I tried reimporting the data and running the analyzer again. But worried that there can be any issues due to this.

HT1338 Wish to upgrade from SL to ML on Mac Pro. Spec says only on Mac Pros from early 2008 but unsure how old my Mac Pro is as it is from work. How do I find out if ok to upgrade to ML?

Wish to upgrade from SL to ML on Mac Pro. Spec says only on Mac Pros from early 2008 but unsure how old my Mac Pro is as it is from work and there are no records. How do I find out if ok to upgrade to ML?

You can write to Apple with the serial number and they can tell you exactly when your MacPro (as opposed to Mac Book Pro) was manufactured.
And in the Apple menu > about this Mac > more info > there should be sufficient detail to narrow it down.
EDIT. These are the specs for the April 2007 version.
"Suggested"
"Best"
Speed of Xeon Processors:
Dual Core 2.66 GHz x2
Quad Core 3.0 GHz x2
Memory:
1.0 GB
2.0 GB
Video Card:
NVIDIA GeForce 7300 GT
ATI Radeon X1900 XT
Video Memory:
256 MB
512 MB
Hard Drive Capacity:
250 GB
500 GB
Optical Drive:
16X "SuperDrive"
16X "SuperDrive"
Price:

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

I am trying to add my sons email address to our family apple id but it says that it already associated with another apple id. How can i find out what the apple id is and take his email address off that one?

You may be able to find your Apple ID at Look up your old and forgotten Apple ID

Hi, I am trying to find out a bit more about creative cloud... I currently use PS5 extended... I have it on my desk top at home but travel often and use a pc. which does not have PS5 because it is licensed to mac... So i am now thinking of using the

hi, I am trying to find out a bit more about creative cloud... I currently use PS5 extended... I have it on my desk top at home but travel often and use a pc. which does not have PS5 because it is licensed to mac... So i am now thinking of using the cloud... will i be able to use it on both computers? and will it work if there is slow or no internet?.

Here are some links to general information. IF you have specific questions feel free to ask...
Creative Cloud Learn & Support
http://helpx.adobe.com/creative-cloud.html
Creative Cloud / Common Questions
http://helpx.adobe.com/creative-cloud/faq.html
Creative Cloud Plans
https://creative.adobe.com/plans

My itunes says that my iphone is synced with another itunes. It gives a name but how do i find out which library it is? I working with 2 computers trying to get music off of one and on to my new one.

My itunes says that my iphone is synced with another itunes. It gives a name but how do i find out which library it is? I working with 2 computers trying to get music off of one and on to my new one.

See Recover your iTunes library from your iPod or iOS device and this migrate iTunes library post.
tt2

HT201303 How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

How can I find out what my security answers are? I am trying to purchase an app on a new device and it won't let me without answering and I have totally forgotten

Welcome to the Apple Community.
You might try to see if you can change your security questions. Start here, change your country if necessary and go to manage your account > Password and Security.
I'm able to do this, others say they need to input answers to their current security questions in order to make changes, I'm inclined to think its worth a try, you don't have anything to lose.

How do I find out what HD upgrade options are compatible with my MBP?

I'd like to upgrade the 250GB hard drive in my Macbook Pro to a 500GB or larger size.
A copy of the Hardware Overview is pasted below to illustrate the specifications of what I have right now.
How do I find out what drives are compatible with my machine?
What, if any, are the options for buying something off-the-shelf at a retail outlet?
Hardware Overview
Model Name:          MacBook Pro
Model Identifier:          MacBookPro3,1
Processor Name:          Intel Core 2 Duo
Processor Speed:          2.2 GHz
Number of Processors:          1
Total Number of Cores:          2
L2 Cache:          4 MB
Memory:          4 GB
Bus Speed:          800 MHz
Boot ROM Version:          MBP31.0070.B07
SMC Version (system):          1.16f11
Serial Number (system):          W8******XAH
Hardware UUID:          00000000-0000-1000-8000-001EC20738B2
Sudden Motion Sensor:
State:          Enabled
Serial-ATA Device Tree
Intel ICH8-M AHCI:
   Vendor:          Intel
Product:          ICH8-M AHCI
Link Speed:          1.5 Gigabit
Negotiated Link Speed:          1.5 Gigabit
Description:          AHCI Version 1.10 Supported
FUJITSU MHY2250BH:
                Capacity:          250.06 GB (250,059,350,016 bytes)
Model:          FUJITSU MHY2250BH
Revision:          0081000D
Serial Number:                  K43******RL2
Native Command Queuing:          Yes
Queue Depth:          32
Removable Media:          No
Detachable Drive:          No
BSD Name:          disk0
Medium Type:          Rotational
Partition Map Type:          GPT (GUID Partition Table)
S.M.A.R.T. status:          Verified
Volumes:
disk0s1:
Capacity:          209.7 MB (209,715,200 bytes)
BSD Name:          disk0s1
Content:          EFI
Macintosh HD:
Capacity:          249.2 GB (249,199,591,424 bytes)
Available:          82.45 GB (82,445,946,880 bytes)
Writable:          Yes
File System:          Journaled HFS+
BSD Name:          disk0s2
Mount Point:          /
Content:          Apple_HFS
Recovery HD:
Capacity:          650 MB (650,002,432 bytes)
BSD Name:          disk0s3
Content:          Apple_Boot
<Serial Number Edited by Host>

I got the hard drive upgrade kit and now have the old drive in the On-The-Go-Pro external enclosure and the new drive in the Macbook Pro. I booted from the old drive and now I'm ready to restore to the new drive using Disk Utility but I'm not sure exactly what to select as the Source and Destination.
Three disks are listed in the left frame. The new Samsung disk, the old drive in the OTGPro external enclosure with a volume called "Macintosh HD" and something called "disk 2" with a volume of Mac OS X Base System under it.
I think I should select "Macintosh HD" as the source and the Samsung Drive as the destination. But I'm not certain.
What's the correct source and destination?

Getting the error "Adobe Send cannot currently send this file" how can I find out why?

Getting the error "Adobe Send cannot currently send this file" how can I find out why?

Hey James,
Please let me know what kind of file are you trying to send using 'Adobe Send' online service.
Does this happen with every file you try to send or any specific one?
Have you tried using a different browser? What happens? Check with your internet connection speed as well.
Hope to hear from you.
Regards,
Anubha

HT201342 How can I find out if an address is available. I current use bullet12@. I would like to change my address to bullet@

How can I find out if an address is available. I current use bullet12@. I would like to change my address to bullet@

The only way to find out is by trying to setup a new iCloud account using the address you want, or creating an email alias in your current account.
See: http://help.apple.com/icloud/#mm6b1a490a
It's highly unlikely that such a simple address is still available after over a decade of Apple letting people sign up for @mac.com, @me.com and @icloud.com addresses.

My storage, it says I have 44.58GB of "other storage"? How can I find out what is the "other" storage and/or delete it?

HELP! My storage, it says I have 44.58GB of "other" storage. How can I find out what this "other" storage is and/or delete it? I have no space available to update or download the software for my personal cloud.

About “Other”:
http://support.apple.com/en-us/HT202867
Go step by step and test.
1. Start up in Safe Mode.
    http://support.apple.com/kb/PH11212
2. Empty Trash.
   http://support.apple.com/kb/PH13806
3. Disk space / Time Machine ?/ Local Snapshots
Local backups
   http://support.apple.com/kb/ht4878
4. Delete old iOS Devices Backup.
    iTunes > Preferences > Devices
    Highlight the old Backups , press “Delete Backup” and then “OK”.
    http://support.apple.com/kb/HT4946?viewlocale=en_US&locale=en_US
5. Re-index Macintosh HD.
    This will take a while. Wait until it is finished.
    System Preferences > Spotlight > Privacy
    http://support.apple.com/kb/ht2409
6.Try OmniDiskSweeper. This will give the storage size details of the items.
   https://www.omnigroup.com/more
   Select Macintosh HD and click “Sweep Selected Drive” at the bottom.
   Delete the files you don’t want to keep.
   Be careful. Delete only the files that can be safely deleted.

Trying to upgrade to 33.0 on Win 7,64bit, have Intel HD Grph drv ver. 8.15.10.2321,(3/6/2011), how do I find out if it is an HD 3000; Win says driver is current

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