TS1359 recently purchased the dark knight and it will not play on my 1st gen apple tv what can I do it says it's not the right format

How can I get the new batman movie to play on my apple tv 1st gen it says it's the wrong format and I don't understand that the batman movies are the only movies I've purchased that will not play. I cannot sync them or stream them.

If you delete the 1080p version from iTunes (but rescue the file from the trash in case you need it in the future), then go to iTunes Preferences and change download option to SD or 720p HD you should be able to redownload from the cloud under the Store's Purchased section.
I used to download SD and both HD formats but of late I use the AppleTV 1 less and only get the 1080p HD, though should probably getthe other versions in case I need them one day as they may not be there forever. It's fiddly to download all 3 formats as you have to mess around with settings but can be done.
I like to have a copy as there is no guarantee the files will be in iTunes cloud forever.
AC

Similar Messages

Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do?

Hi, so I pushed autofill because I thought that it would put music on my phone from a different iTunes library but it didn't work, and now the songs show up grey in my music on my phone and they won't play, but they are still there. What can I do to fix this and get rid of the grey songs?

Go back to iTunes, select the Music tab, uncheck the 'sync music; button, then hit apply.

TS4002 Can´t configure secondary e-mail. That is I have the icloud account and earlier bought an account för my wife. Now she can´t get it to work. Where the h--l do I configure this?

Can´t configure secondary e-mail. That is I have the icloud account and earlier bought an account för my wife. Now she can´t get it to work. Where the h--l do I configure this?

Welcome to the Apple community.
If you are referring to adding a secondary account, to a single device, then you can do this at system preferences >mail, contacts & calendars.

I purchased 'the dark knight' and 'batman begins' from the HD section in the iTunes store. The copy i got was NOT in HD and i was wondering if anyone else has had this problem ?

not very happy, the dark knight was in the 'recently released in HD' section of the HD movies section in the itunes store, does apple owe me a refund for false advertising ? or is there any way to actualy get a hold of the HD copy through itunes ?

I've seen that when I've tried to the length of the audio (or video) clip by dragging the end and had 'snap to' enabled...and it snapped it all the way to the beginning accidently.

Just bought Star Trek Into Darkness & won't play on my 1st gen Apple TV

I just bought and downloaded Star Trek Into Darkness. Now it won't sync to my 1st generation Apple TV. I went into my Apple TV settings in iTunes and chose Into Darkness to sync. I then click Apply and Sync, but it doesn't sync. It doesn't give me the error triangle saying it won't sync. But it also doesn't give any status bar showing it is syncing.
I tried to select Into Darkness in iTunes and create an Apple TV version, but that option is grayed out. What's going on? Why can't I get this movie onto my Apple TV?

I'm having the same problem. If Apple fixes it, how do we find out it's been fixed?
Actually, is the root of the problem that the 1st generation Apple TV doesn't run a recent enough version of OS X?
This link may suggest so:
http://support.apple.com/kb/ht3209
IIRC, the 1st generation Apple TV is running 10.4.x, and the link indicates OSX 10.5 is needed?

I forgot my security questions and i don't want to create a new apple id what can I do?

I forgot my security questions and don;t want to create a new apple id what can I do?

You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
(98589)

HT5625 What if someone else put my apple id email for there rescue email address and security but i accidently gave them a wrong apple Id what can i do to hellp them and myself with this situation???

What if someone else put my apple id email for there rescue email address and security for their itouch but i accidently gave them a wrong apple Id what can i do to hellp them and myself with this situation???

No need to get in touch with account security because they will only tell you what I'm about to tell you...
Just log into the appleid.apple.com website > sign in with his/her apple id > go to password and security in the left side > enter the security questions > and from there you can edit the rescue email.

The New iPad and iPhoto: will they play nicely with Aperture

After seeing the awesome demonstration of the the iPhoto for the The New iPad I am excited to use it once my new iPad is delivered.
However, long ago, I abandonded iPhoto on my Mac for Aperture.
Does anyone have any idea if iPhoto on the iPad can share/sync photos with Aperture on the Mac? I'm guessing so. Would love to be able to use the iPad to sort through, edit, delete, photos, then have them sync so they are available in Aperture. I'm sure this will be available through PhotoStream, but with its limit of 1000 photos, that's not exactly what I'm hoping for.
Any thoughts?

Hi Terence,
You are right in many aspects, in particular when it comes to doing edits on a tablet to a photograph... Being a photographer I see no point in editing photographs on a display that will not show true colours to begin with... And in fact the fact that both Aperture and Lightroom do not support editing within colour channels (only photoshop does to my knowledge) makes them both very clumsy tools apart from two important functions: 1 sorting and previewing 2 adjusting exposure (and ONLY exposure). Aperture has a better RAW converter than Lightroom this is the only reason for using Aperture over Lightroom (OK it is user friendlier too).
The only Workflow support a tablet CAN and should provide professionally speaking is pre-sorting, ratings, colour labeling, possibly croppings. Everything else should be manioulaated on a big true colour screen and preferably within the colour channels in Hotoshop.
That means all the iPad needs to provide is: 1) an upload from you camera directly into the iPad (check) 2) a sorting, labeling and rating function.
Ironically the second function does exist -- for Lightroom .... The app is called Photosmith and works like a charm. Unfortunately Lightrooms RAW converter isn't great so then I have to export from Lightroom back to several folder mimicking my various rating and sortings and then re-import to Aperture... Yes we're in 2012! And yes we are talking of the prime product of the most highly valued Technology company called Apple
I'm going at length to explain this because a) I'm increasingly frustrated at Apple's complete misregard for real professional needs (which seems to grow exponantionally with every success they celebrate in the consumer market) and b) frustrated with the ipad - being one of my worst purchases in 2011. Not because it isn't cool, but because it is simply being artificially cut in functionality just so that Apple may sell more Macbooks.
Because the only true reason for a laptop these days is either you are constantly travelling - and I mean constantly... which few people truely are... or you're working in a remote location... Or your iPad just doesn't perform enough even for basics so that you still need to take a laptop even if you're away for just a week or two and intheory all you need is email and an app to rate and colour code the images you took, and possibly upload them to a server so that an assistant can take care of the rest - because you're too busy to be actually retouching images anyway...
I hope Tim Cook will change a few things - he does seem a bit less stubborn. I am hoping for the best because I know a few people within my circles (we're all early adopters and were proud owners of the Titanium Powerbook) who are already thinking of alternatives... Cheers

How do I get a movie purchased on my 3rd gen Apple TV to play on my 1st gen Apple TV?

I purchased and watched a move on my 3rd gen Apple TV a few weeks ago. Now I want to watch it in another room where I have an older HD based Apple TV (1st gen I think). When I look in iTunes on my computer, I can see that it's listed as being available in my account in the cloud. I can't see it from my older Apple TV. I don't want to have to keep this on my computer given it's size (5GB), so the solution of downloading to my PC and syncing isn't too attractive.

AppleTV 1 is not aware of movies in the cloud so your only option to get the movie onto there is to download the HD version to iTunes and sync or buy it again direct on AppleTV.
You may be able to do a manual sync, then delete from iTunes but next time you sync if the item is not in itunes it will likely go from ATV1.
Remember ATV1 will not play the 1080p HD version as it maxes out for video decoding with teh 720p ones even thouigh it can be set up for 1080p upscaled output.
Have you considered keeping larger items on an external drive ? You can mix and match locations for media in various ways eg with smaller music files on the main hard drive (eg laptop) and larger video files on an external only available for playback or syncing when plugged in.
AC

My computer crashed and got a new hard drive. I synced my Ipod to the new computer and i lost all my photos. Is there a way i can get them back. I do not know if my cloud worked.??

My computer crash and i got a new Hard Drive. I synced my Ipod to my Itunes and then lost all my photos that were on my ipod. I do not know if my cloud backed it up. Is there any way i can get my pictures back??????

- If the photos were synced to the iPod they are gone
- If they were taken by or saved to the iPod gp to iTunes>Preferences>Devices and look at the date/time of the iPod backup. If it is when you synced then restoring from backup should get the photos back.
- If you had turned on Settings>iCloud>PhotoStream, then set up PhotoStream on the computer and get the last 30 days of photos from PhotoStream. You should also be able to get them back by simply turning one Photostream on the restored iPod.

I recently purchased a macbook air and i am now receiving my sisters imessages. How do i stop this?

I recently purchased a macbook air and I am now receiving my sisters imessages. How do I stop this?

Remove your sisters account from the computer.
Who bought it and who set it up when it was turned on for the first time?

I iPad 3 fails to recognize cellular data In a number of locations Displays "searching and No Service" I have narrowed this to device problem. What can I do?

i iPad 3 fails to recognize cellular data In a number of locations Displays "searching and No Service" I have narrowed this to device problem. What can I do?

Hello there, OSOSANYA.
The following Knowledge Base article provides a great checklist of steps and additional recommendations for troubleshooting issues with cellular connection:
iPhone: Troubleshooting a cellular data connection
http://support.apple.com/kb/ts3780
Follow these steps for help troubleshooting cellular data issues on your iPhone. After performing each step, please test to see if the issue is resolved.
Toggle airplane mode: Tap Settings, turn airplane mode on, wait three seconds, and then turn off again.
Restart your iPhone.
Make sure that your software is up to date:
Check for a Carrier Settings Update: Tap Settings > General > About.
Check for an iOS Software Update: Tap Settings > General > Software Update.
Note: Some updates may require a Wi-Fi connection.
Remove the SIM Card and reinsert it. Allow the iPhone to acquire the network again.
If your SIM card has SIM PIN enabled, try turning it off: Tap Settings > Phone > SIM PIN.
Try another location. If a different location works, but the original location still doesn't, contact your carrier to report the issue.
Reset network settings: Tap Settings > General > Reset > Reset Network Settings.
Restore the iPhone as new.
Contact your carrier to:
Verify that the iPhone is properly set up on the account with the appropriate, current data plan.
Verify that there are no account-related blocks.
Find out if there are specific error messages in the carrier logs that could help determine why the issue is occurring.
If none of the above steps resolves the issue, contact your carrier, make an appointment at an Apple Retail Store, or contact AppleCare to troubleshoot further.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

I found an iPod and I would like to give it back to its owner, what can I do?

I found an iPod and I would like to give it back to its owner, what can I do?

Turn it in to the local authorities.

HT3209 I've just bought Batman 'The Dark Knight Rises' and then noticed I could have bought the Bundle!

I've just bought Batman 'The Dark Knight Rises' and then noticed I could have bought the 3 Nolan films as a bundle for a really good price. If I buy the bundle will my DKR purchase be offset against the bundle price a bit like when you 'complete my album' in music?

Hi, I had the same question and I just asked the "iTunes Store/Mac App Store Customer Support" this question. They basically said that if I purchased "The Dark Knight Trilogy" I would be charged for all three movies, even though I have previously bought the two of the three movies.
It appears that movie bundles doesn't work like "complete my album" for music. If you purchased recently, you could try explaining the situation to the iTunes Support staff and seeing if they will remove "the Dark Knife Rises" by giving you store credit, then you can purchase the Trilogy instead. It could be worth a try.

Purchase of The Dark Knight trilogy on iTunes

I purchased The Dark Knight trilogy on iTunes yet only Batman Begins and Dark Knight Rises are showing. How do I get Dark Knight as well?

Hi Sully101980,
Welcome to the Support Communities!
The article below will get you connected with the iTunes Store Support. These folks can review your account with you:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933?viewlocale=en_US
Cheers,
- Judy

TS1359 recently purchased the dark knight and it will not play on my 1st gen apple tv what can I do it says it's not the right format

Similar Messages

Maybe you are looking for