TS1362 I have downloads that I purchased that don't play or play only halfway through a song in both Itunes and on my ipod how do I fix this?
When I purchased a bunch of audio files and downloaded them over half will not play or only play half way through. Is there a way to redownload an already purchased item so that it corrects issues like this?
Assuming you are in a region where you are allowed to redownload your past music purchases, delete the corrupt tracks from your iTunes library, close and then reopen iTunes, go to the iTunes Store home page, click the Purchased link from the Quick Links section in the right-hand column, then select Music and Not on this computer. You should find download links for your tracks there.
While downloading select Downloads in the left-hand column and make sure Allow Simultaneous Downloads is unticked.
If the problem persists, or that facility is not yet available in your region, contact the iTunes Store support staff through the "Report a problem" links in your account history, or via Contact Support.
See also:
HT5085 - iTunes in the Cloud and iTunes Match Availability
HT2519 - Downloading past purchases from the App Store, iBookstore, and iTunes Store
tt2
Similar Messages
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I recently reset my computer to factory settings. I re-downloaded iTunes, but lost most of my music and all of my playlists in both iTunes and my 4S. How can I get this back?
Restore your media from the backup of the computer created prior to restoring the computer.
You did create a backup, correct? Not doing so would be extremely unintelligent.
iOS devices are NOT backup devices. -
My ipod won't sync any thing in my iTunes library it always stop as soon as it starts backingup the Ipod a message appears that says iTunes cannot backup the Ipod "my Ipod" because a session couldn't be started withthe Ipod how do i fix this problem?
This is exactly what the message says: iTunes could not back up the iPod "austins ipod" because a session could not be started with the iPod.Try connecting your ipod to another computer and sync only 1 file or song just for isolation purpose only to see if it'll sync.
If still not syncing, then porbably you may have a bad iOS installed in iPod which is hard to see if it has a problem because you said nothing's wrong with iPod. I just saying is, it MIGHT have a bad iOS.
If you are unable to do a restore, put your ipod in DFU mode, then connect to iTunes and iTunes will detect your ipod in restore mode. Press shift key (PC keyboard) then click the restore button on iTunes. I hope you have your copy of IPSW file for restoration purposes. -
I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!
As I said in the other thread that you posted in the other forum, your friend clearly has not restored the iPad correctly. I suggest that you undertake another restore and start again.
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I got my iPad from my friend and he done a full restore before I got it, but know that I have put my iCloud account on here I have contacts and his too. How can I fix this problem? !!!!!
Welcome to the Apple community.
Given what you've have described, your friend cannot have restored the iPad correctly. You need to decide whether you are willing to delete his contacts manually, or carry out another restore. Personally I think I would go for the restore. -
my iphone is connected to a old account that i have used in a while i have a new icloud i tried reseting my phone but now i can get in becuase it linked in with my old account how can i fix this so i can log in with my new account i reset my phone but i did it before on my new phone but this old is link to a account that i set up when i was so much younger can you advise what to do?
ThanksGo into Settings App and turn OFF Find My iPhone. It will ask for your old password, but in the future you can use your new Apple ID account. If you need to reset the old password try this: https://iforgot.apple.com/password/verify/appleid?language=US-EN&returnURL=https ://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa&app_id=93&app_type=ext
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I cannot drag the items in my ipod that were not purchased on itunes (they were added from a CD) into my itunes library or playlists. How can I fix this?
You can only transfer music from itunes to your devices and not the other way round.
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I have purchases in my itunes account that won't transfer onto my ipod, how can i fix this?
Have you seen this article related to your issue?
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
B-rock -
In the middle of an update, it call closed. Itunes keeps saying that it's not installed, even though ive tried reinstalling multiple times. All my iphone is doing it showing the ituns symbol and a charger. How can I fix this???
Hi lepyykko,
If I understand your question, you are trying to update your iPhone, but you are seeing an error message that iTunes for Windows is not installed, is that right? The first step is to get iTunes successfully installed on your computer. Then backup the iPhone before updating the iOS software.
Are you seeing any error messages when you try to install iTunes for Windows?
If you can't install or update iTunes for Windows - Apple Support
https://support.apple.com/en-us/HT201668
Are you able to update your iPhone wirelessly?
Update the iOS software on your iPhone, iPad, and iPod touch - Apple Support
https://support.apple.com/en-us/HT204204
Before you update
Back up your device to iCloud.
Update your device wirelessly
The easiest way to update your device is wirelessly, also called “over the air.” Here’s how:
Plug in your device to a power source.
Tap Settings > General > Software Update.
Tap Download and Install. Updates might download automatically while your device is connected to Wi-Fi and a power source.
Tap Install, or tap Later to install the update later. If you use a passcode, you'll need to enter it before installing the update.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
https://support.apple.com/en-us/HT201263
I hope this information helps ....
- Judy -
I downloaded the new iOS 6 for my iphone 4. I have 2 iphones on my account and after the "upgrade" text messages go to both phones. When I send a text to my wife I recieve the same text and vise versa. How can I fix this?
"Sounds like you guys are using the same apple id for imessage. You will need to create a separate id for you wife. OR go to settings - message - receive&send and make sure your phone number is the default for both you and yoru wife.
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Photoshop 11 continues to not load right away and continously freezes. How can I fix this problem as I've been informed that Adobe will not help me.
This has been going on for months for me. Time to drop Firefox & go back to IE.
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My iPad does not have sound when on the Internet, including YouTube, but does have sound with iTunes and other apps. How can I correct this?
If you are sure that you have sound in other apps - and if you can still hear keyboard clicks and get notifications, then system sounds are not muted. Try this and see if it works.
Close all apps completely and reboot the iPad.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up. -
I rented a movie off of iTunes for my iPhone 5. My 24 hours are up but it is still trying to download the movie in my store downloads. It will finish downloading and say error and start over. How do I fix this?
if u unplug then that could put ur device into recovery mode. i would wait
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My itunes store account shows my purchases but on my itunes doesnt show any of my purchases and so i have none of them on my ipod how do i fix this ?
rossi1981 wrote:
it is in my itunes store purchase histroy
Purchase history is just a list of your purchases. The actual content is NOT there. it is only a list.
When you download something it goes into itunes on your computer. From there it is your responsibility to move/copy/backup.
Once you downloaded it, where did you put it? Where is your backup copy? -
HT4623 I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this problem
I have the 1st ipad 3G wifi cell 64g and it keeps crashing how can I fix this ?
I have restored network settings and cleared history etc ..Try closing all apps and reboot the iPad. Clear Safari again as well.
Go to the home screen first by tapping the home button. Double tap the home button and the recents tray will appear with all of your recent apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button or anywhere above the task bar.
Go to Settings>Safari>Clear History, Cookies and Data.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider if it appears on the screen - let go of the buttons. Let the iPad start up.
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