TS1363 I started my Ipad and it asked me to plug it to connect to itunes, now it wants to reset the ipad and loose what's on it.  What can I do without losing everything?

Can anyone help me on this?

If you've just updated the iPad and its no longer recognised on your computer's iTunes then see if this page helps : http://support.apple.com/kb/ht4097

Similar Messages

  • Iphone 4 shut itself off and prompted me to connect to iTunes where is wants to reset my phone and lose all my data

    help

    iphone 4 shut itself off and prompted me to connect to iTunes where is wants to reset my phone and lose all my data

  • I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

    I can't get to update my apps it keeps on saying cannot connect to iTunes ... I changed the date and it didn't work still

    The Complete Guide to Using the iTunes Store
    http://www.ilounge.com/index.php/articles/comments/the-complete-guide-to-using-t he-itunes-store/
    iTunes Store: Associating a device or computer to your Apple ID
    http://support.apple.com/kb/ht4627
    Can’t connect to the iTunes Store
    http://support.apple.com/kb/TS1368
    iTunes: Advanced iTunes Store troubleshooting
    http://support.apple.com/kb/TS3297
    Best Fixes for ‘Cannot Connect to iTunes Store’ Errors
    http://ipadinsight.com/ipad-tips-tricks/best-fixes-for-cannot-connect-to-itunes- store-errors/
    iOS: Changing the signed-in iTunes Store Apple ID account
    http://support.apple.com/kb/ht1311
    Try this  - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.) No data/files will be erased. http://support.apple.com/kb/ht1430
    This works for some users. Not sure why.
    Go to Settings>General>Date and Time> Set Automatically>Off. Set the date ahead by about a year.Then see if you can connect to the store.
     Cheers, Tom

  • IPhone that was stolen was returned but disabled for a long time! My computer is broken so I can't back it up or restore it. What can I do without losing everything on it!

    So my iPhone that was stolen is disabled for 22,237,796 minutes and counting down. My computer with all my backup information is down so I can't restore it without losing everything on it. I really don't want to lose everything on my phone and I really don't want to wait that long. Is there anything I can do? Please help! ;(

    The only options are:
    Wait it out.
    Sync the device to the computer it normally syncs with to remove the passcode.
    Restore from backup or as new.
    Without access to the computer it normally syncs with, your only real option is restore as new.
    Keep in mind, pictures can be copied off the device on any computer regardless of the device being locked or not.

  • Ipad disabled, connected to itunes however it does not display the ipad connection via through the laptop. how do  I enable my ipad.

    ipad disabled, not sucessful in connecting to itunes to enable ipad, not sure what to do now.

    How can I unlock my iPad if I forgot the passcode?
    http://www.everymac.com/systems/apple/ipad/ipad-troubleshooting-repair-faq/ipad- how-to-unlock-open-forgot-code-passcode-password-login.html
    iOS: Device disabled after entering wrong passcode
    http://support.apple.com/kb/ht1212
    How can I unlock my iPad if I forgot the passcode?
    http://tinyurl.com/7ndy8tb
    How to Reset a Forgotten Password for an iOS Device
    http://www.wikihow.com/Reset-a-Forgotten-Password-for-an-iOS-Device
    Using iPhone/iPad Recovery Mode
    http://ipod.about.com/od/iphonetroubleshooting/a/Iphone-Recovery-Mode.htm
    You may have to do this several times.
    Saw this solution on another post about an iPad in a school environment. Might work on your iPad so you won't lose everything.
    ~~~~~~~~~~~~~
    ‘iPad is disabled’ fix without resetting using iTunes
    Today I met my match with an iPad that had a passcode entered too many times, resulting in it displaying the message ‘iPad is disabled – Connect to iTunes’. This was a student iPad and since they use Notability for most of their work there was a chance that her files were not all backed up to the cloud. I really wanted to just re-activate the iPad instead of totally resetting it back to our default image.
    I reached out to my PLN on Twitter and had some help from a few people through retweets and a couple of clarification tweets. I love that so many are willing to help out so quickly. Through this I also learned that I look like Lt. Riker from Star Trek (thanks @FillineMachine).
    Through some trial and error (and a little sheer luck), I was able to reactivate the iPad without loosing any data. Note, this will only work on the computer it last synced with. Here’s how:
    1. Configurator is useless in reactivating a locked iPad. You will only be able to completely reformat the iPad using Configurator. If that’s ok with you, go for it – otherwise don’t waste your time trying to figure it out.
    2. Open iTunes with the iPad disconnected.
    3. Connect the iPad to the computer and wait for it to show up in the devices section in iTunes.
    4. Click on the iPad name when it appears and you will be given the option to restore a backup or setup as a new iPad (since it is locked).
    5. Click ‘Setup as new iPad’ and then click restore.
    6. The iPad will start backing up before it does the full restore and sync. CANCEL THE BACKUP IMMEDIATELY. You do this by clicking the small x in the status window in iTunes.
    7. When the backup cancels, it immediately starts syncing – cancel this as well using the same small x in the iTunes status window.
    8. The first stage in the restore process unlocks the iPad, you are basically just canceling out the restore process as soon as it reactivates the iPad.
    If done correctly, you will experience no data loss and the result will be a reactivated iPad. I have now tried this with about 5 iPads that were locked identically by students and each time it worked like a charm.
    ~~~~~~~~~~~~~
    Try it and good luck. You have nothing more to lose if it doesn't work for you.
     Cheers, Tom

  • HT1481 is there any way an ipod 4 can be unlocked without losing everything on it? my daughter set a passcode and has now forgotten it!

    my daughter has forgotten her passcode on her ipod4. is there ayway i can reset it withoutr losing everything on it?  she has alot of pictures/videos on it that she does'nt want to lose!

    I hope that you have a backup on your computer (i.e., synched your ipod touch recently). If that is the case, put your ipod touch into recovery mode by following the instructions here: http://support.apple.com/kb/HT1808?viewlocale=en_US&locale=en_US
    (Just look at Placing your device into recovery mode). When it is in recovery mode and connected to the iTunes, iTunes will ask you whether you would like to restore from a backup or not. Say yes and when it is restored hopefully you won't lose any (or much) data and your passcode will be reset.

  • I have a restriction passcode that I have no idea what the passcode could be. I know that I need to reset the phone to factory settings but how do go about doing this without losing all of my contacts and other info, etc? (mainly contacts)

         At some point, I don't even remember doing this it must have been so long ago, I set a restrictions passcode on my phone. This has become a problem now because I have so many apps that I do not ever use that take up so much space I can no longer take pictures or put more music on the device. I have read that I need to restore to factory settings but that once I do that I cannot restore to a backup because restrictions passcodes are saved in backups. Is there any way for me to restore my phone to factory settings and then get all of my contacts and perhaps as much other data back as I can? I have tried every passcode I can think of for the restrictions passcode (24 times! to the point that ever time I try and fail I cannot try again for an hour. To say the least, this is quite frustrating as is limits what i can do with my phone on a daily basis, whether it be music or taking pictures and videos etc. Can someone please help me solve this problem without losing minimal data? I have already backed the phone up to my computer as well as iCloud. Even the woman at the apple store told me I had to restore it to factory but was too busy to get further into it and I didn't have a genius bar appointment. If all else fails I can make an appointment and go in there. I just thought I may as well ask on here first to see if there was a way I could do it myself. Thanks for reading and hope you can help me!
    -Mike

    You can't. Restoring new means everything is erased. If you have a backup made before creating a restriction code, then you can restore that backup, but none later.
    Placing your device into recovery (DFU-Device Firmware Upgrade) mode:
    Follow these steps to place your iOS device into recovery mode. If your iOS device is already in recovery mode, you can proceed immediately to step 6.
       1. Disconnect the USB cable from the iPhone, iPad, or iPod touch, but leave the
           other end of the cable connected to your computer's USB port.
       2. Turn off the device: Press and hold the Sleep/Wake button for a few seconds
           until the red slider appears, then slide the slider. Wait for the device to turn off.
                  * If you cannot turn off the device using the slider, press and hold the
                    Sleep/Wake and Home buttons at the same time. When the device turns off,
                    release the Sleep/Wake and Home buttons.
      3. While pressing and holding the Home button, reconnect the USB cable to the
           device. The device should turn on. Note: If you see the battery charge warning,
           let the device charge for at least ten minutes to ensure that the battery has some
           charge, and then start with step 2 again.
      4. Continue holding the Home button until you see the "Connect to iTunes" screen.
           When this screen appears you can release the Home button:
      5. If necessary, open iTunes. You should see the following "recovery mode" alert:
      6. Use iTunes to restore the device.
    If you don't see the "Connect to iTunes" screen, try these steps again. If you see the "Connect to iTunes" screen but the device does not appear in iTunes, see this article and its related links.
    Additional Information:
    If you have a problem getting into recovery mode then try: RecBoot: Easy Way to Put iPhone into Recovery Mode.
    Note: When using recovery mode, you can only restore the device. All user content on the device will be erased, but if you had previously synced with iTunes on this computer, you can restore from a previous backup. See this article for more information.

  • How do i update my ipod touch(the first kind) on a  new computer since my old one broke, without losing everything?

    I recently bought a new laptop cause my old one completely broke and couldnt get anything off of it including all my 900 of songs i had. i havent updated my ipod in about 2 years and wanted to update it and put some more songs on it. is there anyway i can do that without my computer erasing everything already on the ipod? please help!

    Syncing to a "New" Computer or replacing a "crashed" Hard Drive: Apple Support Communities
    Sync Your iOS Device with a New Computer Without Losing Data - How-To Geek
    Recovering your iTunes library from your iPod or iOS device: Apple Support Communities

  • I have a pc with itunes now i want to synic my iphone and ipad can you?

    can i pay someone to fix my iphone and ipad to have the same app on both ?

    Ok, so you want to have the same app on both devices or do you just want to sync your two iDevices on the same itunes? if you just want the same app on both, then: log in with your iTunes account on both of your devices and download it from the Purchased tab on the device in the App Store. Or log in again on both, and log in on your iTunes on your computer and transfer the app to your iDevices (they need to be plugged in, unless you have turned on wireless syncing on your devices). Hope it helps!!

  • I keep getting a session timeout message after agreeing to the new iTunes store terms.  Have reset the keychain and restarted iTunes.  No joy.

    The message is:  "Your session has timed out.  Please try this operation again from the beginning."  It appears immediately after I click on the I agree button.  This is the first time accessing the store since I upgraded to Snow Leopard.  The reply from the Apple Help person via email pointed to a web page that suggested there might be a problem with keychains so I used the Keychain Access app to verify and repair it/them/whatever.  I have never used keychains and really don't see any use for it/them.  I guess I can get along without new iPad apps, or maybe I'll have to...

    Having the same problem on my iMac.  I've tried everything to do with connection problems in the Help article re: the iTunes store with no results.  Also contacted Support, which referred me to the Help article and to the Support Communities i.e. here; no dice.  I get the idea that something's mixed up here; they told me it was probably my internet connection rather than an iTunes issue, but according to my diagnostics the network is working perfectly fine.  It has to be something on the far end - especially since there would appear to be no less than four people with the issue.

  • HT2292 I recently got a new ipod touch and the new one will not connect to itunes.  I've done all the troubleshooting and now I'm just plain frustrated.  With the new update my old ipod froze and best buy gave me a new one. What to do?

    My ipod recenly froze with the last update.  bestbuy gave me a replacement.  the new one will not connect to the computer or itunes.  i followed all the instructions and - nothing.  It's frustrating enough as i lost all my notes and work, but now I can't connect to sync with itunes.  i don't get it.  i'm not a supertech so i don't know what to do. help!!!!!!

    Thanks, Bob!  You are correct.  And, we learned this as we spoke with APPLE TECH SUPPORT by phone on Christmas day (800-APL-CARE).  One of their reps spent the time to help us troubleshoot this, but the boiled down conclusion is your answer, and to repeat for the benefit of others, here is what worked:
    1. With our Belkin router set to "out-of-the-box" WEP 64 bit security, we could not get wireless access of any kind.  Only with the Security Mode set to DISABLED, could we gain access.
    2. Changing the router's security mode setting to "WPA/WPA-2...." and entering a new min. 8 char passphrase, and then entering that same passphrase into the IPOD Touch, and restarting the router, did the trick!
    Based on this, and some info found in another posting, I can only conclude that the IPODs and IPHONES do not support WEP security mode in many generic routers used by thousands of consumers.  Hopefully, those same consumers can figure out how to change their wireless router setttings to WPA/WPA-2 security mode and ALSO get all their other wireless devices (PCs, laptops, WII boxes, ROKU boxes) all reconfigured to WPA mode, too.
    I THINK THE BOTTOM LINE HERE IS THAT THERE IS AN ISSUE THAT APPLE NEEDS TO ADDRESS WITH WEP COMPATIBILITY and it may also be the case that MOST CONSUMERS ARE USING WEP 64 BIT security on their home wireless routers?
    In any case, it's working now, so anyone who is having problems should try changing to WPA mode and post back here if it worked for them!

  • My Iphone4 will not back up, there for I can not update without losing everything. I tunes tells me something is currupt and can not back up.

    My I phone 4 will not back up to my computer, i tunes says somethinig is currupt.. there for I can not update my phone to the newest software so I have the original, a year and a half, and it is causing me issues. I dont want to update without backing up and lose everything!?

    What does it say is corrupt?
    What have you tried?

  • My ipod is disabled and says connect to itunes i dont want to reset my ipod how do i unlock my ipod with out resetting my ipod

    Last saterday i accidently left my ipod in my church my paster was messing with it trying to unlock it to get my screen fixed for me and disabled it  i need help please??!??

    You will have to restore it.
    If you are unable, then you will have to put it into recovery mode.

  • I was using my debit card for itunes now i want to use the gift card and it keeps going to my card information

    I want to use my itunes gift card... everytime i try to download music it keeps going to my debit card information.  Why wont it use the money that is credited to from the itunes card?

    Did you perhaps create multipe Apple IDs without realizing it?
    To investigate, go here.

  • My iPad is froze up, how can i restore it without losing everything?

    my ipad froze up?  cant do anything.  how can i restore without losing everything?

    Reset time. Press and hold both the power and home buttons for 10-15 seconds till the Apple logo appears. Then release both buttons. Wait 15-20 seconds for your iPad to start on it's own.

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