TS1363 Since the latest iTunes update (on Win8 PC), none of my apple products will sync: iPhone 5; iPhone 4s; iPod Nano 6; iPod Nano 7

The iPhones are recognized by the computer (and can backup to the cloud), but on connection, nothing happens with iTunes.
With the iPods I get the not-very-helpful message:
iTunes
An iPod had been detected, but could not be identified properly.
Please disconnect and reconnect the iPod, then try again.
blah, blah, blah.
On clicking More Info, I am presented with 10 steps to take.
I have done every single one of these steps, with the following added bonuses:  each time I have carried out any of the steps, I have disconnected the device; disconnected the leads; turned off the device; I have also uninstalled iTunes and installed 'the latest version'; I have restarted the computer, connected the device with brand new cables (the iPods require two different Apple cables: have tried both old and new versions of each).
Nothing I can do will make iTunes want to talk to these devices.  It all worked perfectly up until the latest v. of iTunes.
I am perfectly prepared to insert a new HD into the computer, build a new version of the station (either Win8, Win7, XP .... even Vista to make my day even worse), but feel that this is a little extreeme!
Am I alone in this Apple-strewn myre?

I kept working at this after posting. On the sync page for the ipod on itunes library I chose to remove the iPods association with my old computer. It erased all the old content from the old computer and then put all my checked songs from the new computer on my iPod nano.

Similar Messages

  • Since the latest itunes update, my itunes won't recognise my ipod

    Since the latest itunes update, my itunes detects my ipod nano (7th generation), but says it can't be identified properly. However, my older ipod nano (4th generation) fine. Does anyone know what this could be? I've re-installed itunes already and followed the troubleshooter.

    The later nano may require more power when connected, to operate and charge its battery, compared to the older nano.  It's possible that your computer's USB bus may not provide sufficient power, if you have other devices connected at the same time.
    As a test, I would shut down (power off) the computer and disconnect all USB devices (including hub), except for standard keyboard and mouse if normally used.  Do this to Reset the iPod
    http://support.apple.com/kb/HT1320
    Start up the computer, run iTunes, and connect the iPod to a direct USB port on the computer.  Is there any difference regarding this problem?

  • Since the latest ITunes update, I cannot find all the CD songs I converted to ITunes.  All it shows are the songs I purchased.

    Since the latest ITunes update I cannot find all the CD songs I had converted into playlists.  All I can find are the songs I bought on ITunes.

    Hello jerryfromil,
    I've found an article that may help get your content back into iTunes.
    No content shows up in iTunes after updating
    http://support.apple.com/kb/TS1967
    All the best,
    Allen

  • TS1363 Since the last iTunes update my iPod will not connect to iTunes

    Since the last iTunes update my iPod will not connect to iTunes. My computer recognizes it but as soon as I launch iTunes I get the error message: An iPod has been detected, but it could not be identified properly. I have done ALL troubleshooting steps and it still gives me the error...... this only happend since I updated iTunes.

    Doublechecking. Have you also worked through the following troubleshooting document?
    iPod nano: Error message saying that iPod 'could not be identified properly'

  • Since the latest iTunes update it takes hours just to update a single app. Never did that before. Why is it doing that now?

    Since I update itunes to this latest version I have been having a problem updating my apps. It takes hours just to update a single app. Whats up with that?

    Hi henry1963,
    Welcome to the Apple Support Communities!
    It sounds like your are correct and shuffle is turned on in iTunes. Please use the following article as a reference for turning shuffle off.
    iTunes 11 for Mac: Ways to play songs
    http://support.apple.com/kb/PH12131
    You can play music in iTunes in various ways.
    Shuffle or repeat songs
    Do any of the following:
    Turn shuffle on or off: Click the Shuffle button. Shuffle is on when the arrows are blue.
    Shuffle albums or groupings: Choose Controls > Turn On Shuffle > “by Albums” (or “by Groupings”). iTunes plays the songs in the order in which they appear on the album or in the grouping, and then chooses another album or grouping at random.
    I hope this helps,   
    -Joe

  • Since the latest itunes update, how does one refresh available podcasts?

    there used to be a refresh button at the lower RH corner of my podcast list window, that's gone, also the "cloud" symbols that used to alert me to avaialble podcasts that hadn't yet been downloaded to itunes on my Macbook. I dont'e see as many podcasts as usual during my weekly download to update my ipod.  How do I manually do a refresh?

    Hi Skip_Collins,
    If iTunes is repeatedly prompting you for your password, you may find the following article about a similar issue helpful:
    Apple Support: iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
    http://support.apple.com/kb/ts1389
    Regards,
    - Brenden

  • SINCE THE NEWEST ITUNES UPDATE I SEEM TO HAVE LOST MOST OF MY LIBRARY

    SINCE THE LATEST ITUNES UPDATE I SEEM TO HAVE LOST MOST OF MY LIBRARY. ANY IDEAS?

    See this post.
    tt2

  • HT201210 Has anyone else received a -39 error since the new itunes update?

    Since the latest itune update, I have completely lost all my uploaded audio books.  When I try to restore from my ipod I get error -39.  Has anyone else had this issue?

    I have no idea which password you mean. Your phone's password? Your Apple ID password? Your iTunes Store password? The Backup encryption password? It is impossible not to have an Apple ID password or iTunes Store password. They are usually the same, but don't have to be.
    If you need the backup encryption password it is cretain that you entered it, but it may have been a long time ago. It is prompted the first time you back up after checking "encrypt backup" in iTunes, and can also be required by your IT Administrator if you have a corporate MS Exchange email account on your phone. It is never again prompted until you need to restore from the encrypted backup.

  • I can't connect to iTunes anymore ever since the latest software update. Does anyone know how to fix it?

    Ever since the latest software update on my iPhone I haven't been able to connect to iTunes. I press on the iTunes app and it come up on the screen for a fraction of a second and then it shuts down.
    Does anyone know what I need to do to fix it? Thank you

    https://discussions.apple.com/message/23403532#23403532

  • Since downloading the latest ITunes update I have not been able to add photos to my IPad. Any hints??

    Since downloading the latest ITunes update I have not been able to add photos to My IPad. Any hints please!

    Yes I have tried to close it and re-open it, but still does not allow me whenever I click on the price the option to buy a single song.
    I think I am going to delete the version and install it again,,, by the way I using Mac.
    I will try to do it as sson as I am back home, where my Mac is.
    I want to thank you for your help,  and I will keep you post it if there is a solution or not.

  • Hi, i'm having trouble with syncing my iPod. (after the latest iTunes-update)

    It's a classic, but I have no idea what generation... but it was bought in early 08, and have 80gb. Anyway, it has been working fine all the time, but by the latest iTunes-update, it has stopped working. (mac) Every time I try to connect it with my computer, iTunes says that "this iPod appears to be destroyed, try to restore" (I'm having iTunes in Norwegian, so not sure if this is the direct translation, but hopefully you'll get the picture) - and I try to do this, again and again, but nothing seems to work. I have tried to turn off the computer, put iPod in disc-mode, let the battery run out, give it a two-week break, and now I'm out of guesses on what to do. But no matter what I do it allways appear to have zero songs on it after I am done syncing, and I allways get the "try to restore"-message when i connect it again.
    It's possible that it's just old age or something, but I really want to try everything first, as it seems to be all right otherways. It also works when I connect it with my friend's  PC, but since she has ****** taste of music () it's not an option. I have a MacBook, also from 2008.
    And just to clearify. I have an iPad2, and an old iPod nano (2006) and both works with my computer/iTunes.

    See:
    iOS: Device not recognized in iTunes for Windows
    I would start with
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7

  • ITunes no longer shows my iPhone after I installed the latest iTunes update.

    I agreed to install the latest iTunes update and went through all the steps including rebooting. My phone then asked if I trusted the computer and I clicked "trust". It asked again and I clicked "trust". iTunes never opened automatically and when I opened iTunes, I saw that my iPhone5 was not listed; therefore, I can no longer sync. Then I rebooted my (Windows 7) computer again and experienced the same problems. I moved my phone to a different USB port but experienced the same problems.

    I have an AT&T Uverse email account that keeps saying I have an "incorrect user name or password."
    Perhapse it's the same issue since the Uverse e-mail is through Yahoo.

  • Can't download the latest itunes update. Can someone help me?

    I'm trying to download the latest itunes 11.1.4 but when it gets to the part of the download "Starting services" I get a message saying, "Service 'Apple Mobile Device' (Apple Mobile Device) failed to start. Verify that you have sufficient privileges to start system services." The only options they give me are to Abort, Retry, and Ignore. Now I've pressed Retry and Ignore but the same message will just pop back up. When I hit Abort it ask me if I want to cancel the Itunes update which closes the update process all togther.Since I wasn't able to complete the latest itunes update I am unable to open itunes on my compute. I need help...How am I suppose to verify whatever they want me to verify?

    My issue was solved. This person's solution solved my issue https://discussions.apple.com/message/24604556#24604556

  • TS5179 I've been bitten by the "Missing MSVCR.dll file" problem when downloading the latest iTunes update (PC w/ Win-7 & Outlook-2007#. 'Have followed Apple's instructions of un-installing all Apple software, and re-installing it. #out of space...??)

    I've been bitten by the "Missing MSVCR.dll file" problem when downloading the latest iTunes update, 11.4.62 (on a PC w/ Win-7 & Outlook-2007#. 'Have followed Apple's instructions of un-installing all Apple software, and re-installing it (Ugh).  First result Outlook couldn't find my 1,385 item contact file in iCloud, although the outlook distribution lists were there.  Second result, upon installing iCloud again, I have two iCloud contact files shown in outlook - "iCloud" & iCloud, within iCloud".  1,332 & 1,385 contacts respectively. 
    Plus an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere.  This is NOT fun at 72-yrs old...!!
    So, how do I make sure I haven't lost anythying from Outlook?   Russ-AZ

    Interesting response, Kappy  -  Back to original post: "First result: Outlook couldn't find my 1,385 item contact file in iCloud, although the outlook distribution lists were there (therefore, initially I had lost my contact file from Outlook).  Second result, upon installing iCloud again, I now have two iCloud contact files shown in Outlook - "iCloud" & iCloud, within iCloud".  W/ 1,332 & 1,385 contacts respectively.  
    Plus an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere.  This is NOT fun at 72-yrs old...!!
    So, how do I make sure I haven't lost anythying from Outlook?   Russ-AZ"
    You can safely assume that I have tried using it!   So, to make things a little clearer:
         1)  I now have two iCloud "contacts files", w/ a different total count. What's the difference?  Why the different toatl count?
         2)  Since re-installing the Apple software (part of the MSVCR" recovery instructions) "couldn't possible affected Outlook", why am I getting an iCloud installation error message saying iCloud moved 6,835 files to a "deleted items folder" somewhere.  What's in those files? And where are they?
    Probably more important questions get down to:
         3)  Why is a basic Apple product upgrade "screwing-up Outlook"?  This iTunes upgrade, failing to install properly forced Outlook 2007 into a 2-min start-up cycle.  Which was fixed with this "Goat-Rpdeo" of re-installing MSVCR80.dll.
         4)  And under the latest release of iOS-7.0.4 on our iPhones, why is Apple now forcing us to use the iCloud to back-up our contacts, calendars & tasks, vs. allowing these files to be backed-up directly on our PC's via the USB cable?
    Thanks again for your interest and comments.  - Russ-AZ

  • Since the latest software update, 6.1.2 my iphone4S is using battery much more rapidly.  Is this happening to anyone else?

    Since the latest software update, 6.1.2 my iphone4S is using battery much more rapidly.  Is this happening to anyone else?

    PhotogYogi wrote:
    I Have the same issue on a brand new iPad mini 2. My battery is only lasting up to 5 hours. I went on chat with Apple last night and they said my battery is fine and its a Safari issue. I'm literally losing 1% every 3-4 minutes. I tried recalibrating my battery, signing out of iCloud, shutting off all locations, turning off background app refresh, restoring network settings, restoring all, and finally restoring from iTunes with no luck. This is just awful. I got this iPad so I could use it on my long flight for a trip I have coming up, and unfortunately, it's not going to last that long, plus I'm concerned about how many times i will be recharging my battery because of this since battery's do have a life cycle dependent on the number of charges. This is frustrating and needs to be fixed ASAP and addressed by Apple.
    By the way, Apple told me to bring my device to the Apple Store because it's still under warranty. That's great and all, but I'm going to waste my time if there is no fix for this issue.
    Ok so you want Apple to address the problem, but yet you don't want to take it to them just in case they can't fix it? What if they can fix it? Complaining here certainly won't fix it.

Maybe you are looking for

  • Need to sort two vectors at the same time! please help!

    I have vectorA: 2 4 9 1 7 6 8 vectorB: two four nine one seven six eight i want to sort these two vectors in parallel what is the best way? i could just do Collection.sort(vectorA) and get 1 2 4 6 7 8 9 but i want the vectorB to have a corresponding

  • Mail won't save rules

    I've upgraded to Mountain Lion and now all my mail.app rules are missing. Worse, I can add a new rule, close and then reopen the app,  and the newly created rule is gone. Any ideas? Mark Allison

  • CS5 and Cineform Converted Files

    I have been having trouble trying to Import files into a new CS5 Project Panel.  The files in question are my original digitized (from Mini-DV) .mp4 video tapes.  The problem is that when I choose to Import and select the original digitized file, the

  • Filter records on two different parameters

    I have to filter records in a report based on parameter.Values for parameter are : Open Closed Applicable Not Applicable if user chooses Applicable,all records should be selected except Not Applicable.I tried various oprions,but none is giving me req

  • If shutdown immediate hangs database waits one hour for shutdown abort

    we have schedules cold backup for our 11g database on redhat 5.3. there is a shell script written with shutdown immediate command. If database hangs during shutdown immediate database waits one hour for auto shutdown abort. but this happens once or t