TS1368 Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card. I am going to return both of these items it I cannot find a fix for this.
Make sure that you can access the Internet on your computer or device.
Make sure that your computer meets the iTunes minimum system requirements.
Make sure that your operating system is up-to-date:
Done all of the above...everything is in order, still cannot connect to the store. I have the 5th gen iPod and $50 iTunes gift card that I cannot use(been trying now for 6 days). I am going to return both of these items if I cannot find a fix for this.
When I called Apple (after wating 42 min. for a live person) I was told to run the APPLE Software Update and turn off location services then restart my computer. There were no available updates. The iPod touch I got on Christmas day. The iTunes app was downloaded the same day. Since day 1 I have not been able to connect. I also followed lllaass's advice and followed instructions on the following 2 websites.
http://www.idownloadblog.com/2012/09/20/fix-for-cannot-connect-error/
http://www.youtube.com/watch?v=PIUitRyZS6U
After restarting my computer:
From the iTunes app I click on the 'iTunes Store'
A new window opens and I get the following message:
This Apple ID has not yet veen used with the iTunes Store.
Please review your account information
So I click on 'Review' and am taken to a crude screen that says
Welcome to the iTunes Store
With an Apple ID, you can download the latest music, videos, and more.
To begin creating your Apple ID, click Continue.
So I click on 'Continue'
A pop up window says:
We could not complete your iTunes Store request. An unknown error occurred (-1202).
There was an error in the iTunes Store. Please try again later.
And the only option I am left with is to click 'OK'
After every fix this same scenerio just loops and loops and loops
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I have a 5th gen ipod and recently all of my video podcasts stopped showing up in my ipod. They still show up and play in itunes, just not in my video podcast list on my ipod. All of the podcasts are Quicktime Large. For some reason my ipod has stopped supporting Quicktime Large. Now I've had to redownload every video podcast as Quicktime Small.
Anyone have any ideas whether this is from the the software version 1.3 and if they'll fix it in the next update?I'm having same problem, but QT Small videos are also not getting synced.
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It is refurbished and looks to be in perfect condition and was bought from the apple store, including box and serial number. Any help is greatly appreciated!
chicx wrote:
This is the third time of writing this on your Apple Support Communities!
Not with your current user id.
Far too much uneccesary information in your post, which only confuses things, a vast amount!
Let's start with iTunes.
Have you updated iTunes to 11.1.5, because the previous version did appear to have an issue about seeing iPods?
With iTunes 11.1.5 installed, look in Edit/Preferences/Devices, (or use the ALT key, followed by the E key and then the F key) and make sure that the box named Prevent iPods, iPhones and iPads from syncing automatically does not have a tick in the box.
Once you have doen those two things, check to see if the iPod is seen by iTunes.
chicx wrote:
By the way, what does IOS mean? (I thought IO stood for operating system, but am flummoxed by the S on the end.
Really?
OS stands for Operating System. (In computer speak, IO means Input/Output.)
iOS originally stood for iPhone Operating System, but it now refers to the iPod Touch and iPhone. The iPod Classic, which you have listed in your profile as your iPod, does not use iOS.
I assume that you have been listening to the Podcast in your iTunes on the computer as you cannot transfer it to your iPod. It's what I'd do. -
OS 6 Facetime not connecting after upgrade in UAE It was before on an Ipad purchased in Uk, I am miserable, I know its the carrier Etisalat, I sincerely some one finds a fix for this help.
I attempted to uninstall QT and reinstall- the QT 7.4 installer failed to install (it said a more up to date version was present, even though I'd trashed the old one). I downloaded and reinstalled 7.5 but itunes still did not work.
While my solution wasn't ideal
1) It was what Apple told me to do!
2) It seemed preferable to A) A complete system reinstall, B) removing 264 .plist files one at a time, rebooting, and seeing which one was causing the problem.
I still have the old .plist files in another folder, and can replace them in my preferences folder if I decide I need them. Most apps will create a new .plist file on start-up if there is not one present, so unless it is a program where I have gone to great lengths to change preferences from default, I'm guessing I will not notice much difference (and if I do, I can always go to my archive of .plists, or on Time Machine for that matter...) -
I have a 5th Gen iPod Touch. I went in iMessage to save videos that were sent to me in my camera roll. The videos do not appear in my camera roll but my memory keeps on going down. I do not know how to solve the problem. I do not want to restore my iPod but I want to get my memory back. Please Help ME
Connect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger tha about 1 1/2 usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
Is the iTunes Store allowing donations to Red Cross Sandy relief via iTunes Gift Cards?
Is the iTunes Store allowing donations to Red Cross Sandy relief via iTunes Gift Cards?
I don't see why it wouldn't work, but I haven't tried it myself. All I can suggest is to give it a try.
Regards. -
i have a 5th gen ipod nano that freezes when playing songs. i can't skip, turn down volume, turn ipod off. it simply screeches as the song is stuck at a specific point. any suggestions?
You have 2 options: #1 - iPod Repair Tutorials
#2 - take the iPod Nano to an Apple store or an AASP. Whichever is more convenient for you. -
I have a 5th Gen iPod Touch, I downloaded an album and 2 of the songs had music videos. I didn't like it so I deleted it. But it still shows the song and the cloud sign next to it. How can I permanently removed songs/vids? On iOS 7
Go to Settings>iTunes and App Store and turn off SHOW ALL
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What happens if I have a credit card and an iTunes gift card in the App Store
What happens if I have a credit card and an iTunes gift card in the App Store And I buy an app? Does the iTunes gift card get deducted or does it get charged my credit card?
The gift card balance will be deducted unless you gift that application.
(73861) -
I changed my password but when I go to use my itunes gift card the security questions I am being asked I cannot remember them
If you have a rescue email address (which is not the same thing as an alternate email address) set up on your account then the steps half-way down this page give you a reset link on your account : http://support.apple.com/kb/HT5312
If you don't have a rescue email address (you won't be able to add one until you can answer your questions) then you will need to contact iTunes Support / Apple in your country to get the questions reset.
Contacting Apple about account security : http://support.apple.com/kb/HT5699
When they've been reset (and if you don't already have a rescue email address) you can then use the steps half-way down the HT5312 link above to add a rescue email address for potential future use -
I have a fifth gen ipod classic. I switched computers and was not able to transfer the songs and pictures over. When I connect my ipod to the computer it wants to sync with it which would delete all my songs and music. Is there a way around this?
See this older post from another forum member Zevoneer covering the different methods and software available to assist you with the task of copying content from your iPod back to your PC and into iTunes.
https://discussions.apple.com/thread/2452022?start=0&tstart=0
B-rock -
I have a 5th gen iPoc Touch. In the past, with the Classic, I could drag and drop from my iTunes music to a Classic playlist through iTunes. Now, the playlist I create in iTunes doesn't show on the Touch. I have maybe 29 GB of music on my Touch. I have already created playlists in iTunes that have substantial amounts of songs in each. How can I get those playlists on the Touch without doing a total sync that wipes the iPod? Is there a way to do it?
As well, I am noticing here that my 5th gen iPod doesn't show as a registered device. How do I register it?For how to sync see:
iTunes: Syncing media content to iOS devices and iPod
Try syncing using the manual method
Managing content manually on iPhone, iPad, and iPod
This may also help:
Adjusting to iTunes 12 -
I have looked on here, and all I can see are solutions involving the use of both old and new computers, as I dont have the old one anymore I am hoping someone might have a workaround.
ThanksConnect the iPod to your computer and look at the storage used by the various categories as shown in the colored bargarph in iTunes.
Come back with the results.
An "other" larger tha about 1 1/2 usually indicates that the "other" includes corrupted files.
First try:
"First you go settings/general/usage/music/then left swipe over music and press delete and you would think it deletes your music but it doesn't instead it deletes your other but make sure your ipod is connected to a computer while doing this"
as recommended by:
How do I get rid of "other" storage: Apple Support Communities
Next, usually restoring from backup eliminated the corrupted files. However, sometimes restoring to factory settings/new iPod is required.
To restore from backup see:
iOS: How to back up
To restore to factory settings/new iPod see:
iTunes: Restoring iOS software -
Has the iTunes Store really been unavailable for the past 24 hurs? This is the message I keep receiving when trying to redeem a gift card.
Far out I got a iTunes Card Code and it redeemed just fine! If you want one go to freeitunesforever|d●t| com
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I changed my passcode for my iPod but I have forgotten what it is. I tried to restore my iPod through iTunes but it won't because the Find my iPod feature on iCloud is on. What should i do?!
Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
iOS: Wrong passcode results in red disabled screen
If recovery mode does not work try DFU mode.
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
For how to restore:
iTunes: Restoring iOS software
To restore from backup see:
iOS: Back up and restore your iOS device with iCloud or iTunes
If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
You can redownload most iTunes purchases by:
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If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.
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