TS1368 We are having a hard time remembering the security question how can we change them

We are having a problem with downloading songs to. New ipod it keeps asking for security questions and I don't remember it

See Kappy's previous write-up.
Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities

Similar Messages

  • HT5625 i dont remember my security questions how can i change them

    how do i change my security questions because i dont remember them and i need them fer buying apps and music in new devices (iphone 5s)

    Click here for information. If the option to have the answers emailed to you isn't available or doesn't work(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section of that article.
    Without a rescue email address, you can't reset them yourself. Nobody on these boards can reset them for you.
    (93751)

  • HT1911 I don't remember my security question answers. can i change them?

    I don't remember my security question answers. can i change them?

    Reset Security Questions
    Frequently asked questions about Apple ID
    Manage My Apple ID
    If all else fails:
    Go to: Apple Express Lane;
    Under Product Categories choose iTunes;
    Then choose iTunes Store;
    Then choose Account Management;
    Press Continue;
    Now choose iTunes Store Security and answer the bullet questions, then click Continue;
    Sign in with your Apple ID and press Continue;
    Under Contact Options fill out the information and advise iTunes that you would like your security/challenge questions reset;
    Click Send.
    You should get a response within 24 hours by email.

  • HT1725 i dont remember my security question how can i reset them

    I dont remember my security question hoe can i reset them

    Welcome to the Apple Community.
    Start here, and reset your security questions, you will receive an email to your rescue address, use the link in the email and reset your security questions.
    If that doesn't help or you don't have a rescue address, you might try contacting Apple throughiTunes Store Support

  • Hi. I dont remember wich are my answers to my security questions. how can I change them to buy apps?

    n

    Click here for information. If you can't reset them through the method described in that article or by sending yourself a rescue email(the email may take a few hours to arrive), contact the iTunes Store staff via the link in the 'Additional Information' section.
    It isn't possible to create a rescue email address without correctly answering two of the questions. Nobody on these boards can reset them for you.
    (94909)

  • I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

    I have apps from old work account that I can't remember the password to. On my personal phone those apps keep showing up but I can't update them because I can't remember the password. How can I delete them and download on my new account?

    Tap and hold an app until they all start jiggling and an X appears in the icon's top left corner. One by one tap the X to delete the app. when they are all gone you are free to buy them again with your own account.

  • HT201363 I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece

    I can not make purchases into my itunes because I do not remember the security question what can I do live in Greece
    I press reset and there comes the message

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (100647)

  • HT5312 i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    i cant remember either of the answers in my security questions, how can i reset them?i still want to use my apple id

    The Three Best Alternatives for Security Questions and Rescue Mail
        1. Use Apple's Express Lane.
              Go to https://expresslane.apple.com ; click 'See all products and services' at the
              bottom of the page. In the next page click 'More Products and Services, then
              'Apple ID'. In the next page select 'Other Apple ID Topics' then 'Forgotten Apple
              ID security questions' and click 'Continue'.
         2.  Call Apple Support in your country: Customer Service: Contact Apple support.
         3.  Rescue email address and how to reset Apple ID security questions.
    A substitute for using the security questions is to use 2-step verification:
    Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID.

  • I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I forgot my Apple ID password and the birthday but I remember my security questions how can I know my password (I know the security questions)

    I'm curious how you forget your own birthday?
    dodidoid wrote:
    I forgot my Apple ID password and the birthday
    you can try here first:
    iforgot.apple.com
    https://iforgot.apple.com/password/verify/appleid
    or
    Contacting apple id support
    http://www.apple.com/support/appleid/contact/

  • I don't remember the answer of my security questions, how can I change the answer?

    I want to download an app to my iPhone and it says that I need to answer a few security questions, I don't remember those answers, how can I change the answer of those questions?

    You need to ask Apple to reset your security questions; ways of contacting them include clicking here and picking a method for your country, phoning AppleCare and asking for the Account Security team, and filling out and submitting this form.
    (98104)

  • TS1702 I resently suffered from a concussion and I can't remember my security questions how do I reset them?

    I want to download apps with my iPod but I can't remember my security questions.

    Forgotten Security Questions/Answers
    You need to contact Apple by:
    1 - Use the Express lane and start here:
    https://expresslane.apple.com
    then click More Products and Services>Apple ID>Other Apple ID Topics>Forgotten Apple ID security questions.
    or
    Apple - Support -form iTunes Store - Contact Us
    2 - Call Apple in your country by getting the number from here:
    http://support.apple.com/kb/HE57
    or           
    Apple ID: Contacting Apple for help with Apple ID account security
    3 - Use your rescue email address if you set one up
    Rescue email address and how to reset Apple ID security questions
    For general  information see:
    Apple ID: All about Apple ID security questions

  • I don't remember the answers on the security ID, how can I recover them.

    I forgot the answers, At the moment i didn't think they were important, but now I can purchase anything and don't know how to enter new ones. Please help!

    You need to ask Apple to reset your security questions; this can be done by phoning AppleCare and asking for the Account Security team, or clicking here and picking a method, or if your country isn't listed in either article, filling out and submitting this form.
    They wouldn't be security questions if they could be bypassed without Apple verifying your identity.
    (106935)

  • HT201303 I can't remember the answers to my security questions how do I change them??

    I recently purchased an iPad for when I go overseas and I was purchasing apps and it needed me to answer my security questions I have no idea of the answer how do I change them??

    Start here, and reset your password, you will receive an email with your new password, then go to manage your account > Password and Security and change your security questions.
    If that doesn't help you might try contacting Apple through iTunes Store Support

  • HT5312 i dont remember my answer to my security questions how do i change them

    is there anyone who can help

    Didn't the link to contact the iTunes Store staff in the 'Additional Information' section of that article work for you? If you don't already have a valid rescue email address, only Apple itself can assist with recovering lost answers.
    (88559)

  • I have a new computor and dont remember my security questions how do i get in touch with someone?

    i have a new computor and do not remember my security questions, how do i reset them?

    Contact iTunes Customer Support.
    If these user to user technical support forums, certainly the contact information for iTunes customer support can be found with a little effort.

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