TS1369 My iPod classic displays the apple logo, then shows a large red "X". I have repeated the list of steps several times, but my computer does not recognize the iPod. Does this mean my iPod will not work again?

My computer will "wait for the iPod", then begin to prepare it for recovery, but the process does not follow through. I've tried a few procedures to reset my iPod, and connect it to the PC, but even with repeating them, it fails. What must I do?

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar       

Similar Messages

  • Iphone was in the middle of an update, and an error occurred. I think it is stuck in "restore" mode, but my computer won't recognize the device. How do I get it to work?

    My iPhone 4S was in the middle of the latest software update while connected to iTunes on my PC. After it took 45 minutes to download, a pop-up came up and said that an error had occured and it couldn't be updated. I made a mistake and clicked "Okay" instead of "More Information", and now my PC won't recognize the device and connect it back to iTunes. This happened to me last time I updated it, but I've tried everything I did last time and it won't work. I have a feeling I didn't have enough storage on my phone to update it, but now I am stuck and don't know what to do. My phone is frozen with the iTunes logo and the USB drive and says to connect to iTunes. What can I do to fix it?

    If this has happened more than once the problem is likely on your PC.
    See here: http://www.apple.com/support/iphone/assistant/itunes/

  • TS3694 mi ipod touch will not boot, it goes to the apple logo then shuts off, I tried to restore it but it shuts off while restore is going on then it saids it can not find the device

    Hello,
    I need help before i go to the apple store for help.
    My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
    It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
    I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
    What do i need to do.
    Thank you for your help.
    regards,
    Mario
    PS. The OS I am not sure do not remember exactly.

    - Reboot the computer
    - Try another USB port
    - Try another cable try another cable
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • My ipod turns on shows the apple logo, then turn into a white screen until it dies.

    I was updating my ipod and it was almost complete, it restarted and the loading bar under the logo stopped. Then the ipod restarted again and now when it turns on it shows the apple logo, then turns into a white screen until it dies. After I charge it again it does the same thing automatically. Ive tried to restart and restore it but it wont work. What do I do? I've tried all the troubleshooting and nothing is helping.  The screen is also cracked, this wasnt the cause because it worked fine for 3 months after it was cracked.

    See if placing the iPod in DFU mode will allow a restore.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    If not successful that indicates a hardware problem. It could be that the damage started with the drop that also caused the cracked screen and the damage progress to the problem you have now. An example would a cracked that has finally progressed to it causing the problem.

  • My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?

    My ipod 5th gen ios 7.0.6 crashed and keeps going from the apple logo, going to a black screen, back to the apple logo, then back to the black screen and so on. Furthermore, my laptop doesn't recognise that the iPod is connected. What do I do?
    Please help me out as this is very irritating. This has been happening for the last 20-30 minutes. It had roughly half battery left.

    Try:                                               
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable       
    - Try on another computer                            
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar                              

  • My problem is that the iPod does not turn on. Everytime I attempt to turn it on it shows the Apple logo then a small icon showing a sad face with a warning sign.

    IS MY IPOD DEAD?!?!?!?!?
    I think I have the previous iPod Classic with a black glossy front and I am pretty sure it is glass at the front. My problem is that the
    iPod does not turn on. Every time I attempt to turn it on it shows the Apple logo then a small icon showing a sad face with a
    warning sign along with the Apple support website. At the same time I can hear the internal mechanics which is also very loud. I have attempted
    to charge it as well as connecting it to itunes but no success. Could you please help?

    Try:                                               
    - iOS: Not responding or does not turn on           
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try another cable                     
    - Try on another computer                                                       
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar                                     

  • Refurbished iPod touch 3rd gen won't start.  Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help,

    Refurbished iPod touch 3rd gen won't start.  Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!

    I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.

  • When i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you

    when i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you

    hi
    ... i  have  a similar problem
    but  just  with  the sleep botton.
    fist use  your adapter with other iphone/itouch ... is posible itś the  problem
    second ..  let your  phone charging
    ...normally if  we  conect  our  phone ... after  some minuts  it's put on.
    after 2 hours ... trate   to use  it ... if  after  it  your phone continue same... could  be qaa electrical/physic problem
    please  if you  have a guaranty use it.
    im  sorry but  my english   is terrible.

  • I am running Windows XP, SP3. I have tried to run Firefox 4 several times but it doesn't work properly. The main page comes up showing the logo, below that is the search box, and below that is another box with nothing in it.

    I am running Windows XP, SP3. I have tried to run Firefox 4 several times but it doesn't work properly. The main page comes up showing the logo, below that is the search box, and below that is another box with nothing in it.

    The external DVD/CD Writer will Not appear on your desktop when you attach it to your iMac.  It will appear in "Finder", which is in your Dock.
    Hope this helps

  • My iPad air would not start.  Only show the apple logo then no reaction after that.

    My iPad air would not start.  Only show the apple logo then no reaction after that.  This is already the 2nd time.  Last time I sent back to the service center and they said it is the system problem and reset the system and charge me for the service because they said it is not a hardware problem.  It happened less then 30 days and same problem again.  Can someone please send me the hard-reset step so I can try myself before I send back to the service center again?  thanks

    Here's the hard reset info:
    http://www.hard-reset.com/apple-ipad-hard-reset.html
    Post something about what happened with your visit.

  • Sometimes on a re-start I get the apple logo then a circle with a slash through it.

    Hello all! I have a 2010 Mac Pro sometimes on a re-start I will have the apple logo then it changes to a circle with a slash through it, the circle stays for awhile then eventually it does boot into the desktop, is there an issue going on that I need to address? Thanks in advance. Carl

    Mac OS X: "Broken folder" icon, prohibitory sign, or kernel panic when computer starts

  • I have A powerbook G4 it come on to the Apple logo then does nothing else

    I have a powerBook G4 the screen come on to the Apple logo then thats all it does ?

    What model PowerBook & what OS are you using?
    Will it boot OK in Safe Mode? See What is Safe Boot, Safe Mode? (Mac OS X)
    http://docs.info.apple.com/article.html?artnum=107392 Takes a while to run, but it usually "fixes" problems.
    Safe Boot takes longer than normal startup
    http://support.apple.com/kb/TS1884?viewlocale=en_US
    Resolve startup issues and perform disk maintenance with Disk Utility and fsck
    http://docs.info.apple.com/article.html?artnum=106214
     Cheers, Tom

  • Why did my iphone 4 just go to the apple logo then go straight back to the home screen?

    I was just listening to music on my iPhone when all of a suden my music cut off. I looked right at my phone to see that it went to the apple logo then a few seconds later it went right back to my home screen. The only thing I had open on my phone was my music and a text message I left open for a moment. Is there a reason why my phone shut off? Is somethign wrong? Or am I jsut worrying for nothing?

    Try reset iPad
    Hold down the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears
    Note: Data will not be affected.

  • Phone keeps turning on and off, showing the apple logo, then repeating...

    Phone keeps turning on and off, showing the apple logo, then repeating...

    Try this. It worked for a few users after a drop.
    Turn the iPad over and give it a very HARD slap on the back. May take several slaps.
     Cheers, Tom

  • I downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm

    i downgrad my iphone from ios5 to ios 4.3.3 and after restoring the ios 4.3.3 i fixed all itunes error but after that my i phone screen turned off and the apple logo didnt shows up any more what ever i did my iphone model 4 gsm and fyi  i try all the ways to turn it on but it didnt sucsses

    roaminggnome 
      thanks for helping but i didnt know that is the downgrade is forbidden  and i ask for help and u didnt help me so i just want to thank u for telling me that is the downgrade is forbidden >>> but now i didnt have i phone any more so thank u so much again >>>> 

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