Refurbished iPod touch 3rd gen won't start.  Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help,

Refurbished iPod touch 3rd gen won't start.  Just got it today to replace my broken one. It freezes at the screen with the apple logo, then flashes off and tries to restart again. Help!

I have tried holding the power home button but all that does is turn it off. When I try to start it again it goes into the same loop.

Similar Messages

  • TS3694 mi ipod touch will not boot, it goes to the apple logo then shuts off, I tried to restore it but it shuts off while restore is going on then it saids it can not find the device

    Hello,
    I need help before i go to the apple store for help.
    My problem is that I have an Ipod touch which it was working fine but now it will not boot all the way.
    It will not show the red bar when is ready to be turn off or reboot when using both buttons to reset it it will only come to the apple logo then goes blank.
    I tried to restore via Itunes but same result, it will start showing is doing the extract then it will go blank and get a message saying that It can not find the device.
    What do i need to do.
    Thank you for your help.
    regards,
    Mario
    PS. The OS I am not sure do not remember exactly.

    - Reboot the computer
    - Try another USB port
    - Try another cable try another cable
    - Inspect the dock connector for bend or missing contacts, corroded contacts, broken, missing or cracked plastic.
    -  Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar

  • HT201412 Hello I made a update on my ipod to the ios 6 and its just been showing the apple logo then goig off and repeating that any ideas or help please?

    I made a update to the ios 6 and now its just showing the apple logo and going off to black and repeating tat any help please?

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
      Apple Retail Store - Genius Bar              

  • (refurbished) iPod touch 3rd gen won't connect to internet?? Help.

    I ordered this iPod factory refurbished from Apple a week and a half ago. The wireless is working fine, I've been using it on my laptop all day and there's no password on it. My iPod says it's connected to the network in the settings and it's got the little wireless signal symbol on the top of the screen, and it's got perfect signal. But when I try to access any app that uses the internet or safari, it says I'm not connected. I've restored it to factory settings and that didn't work, and I've tried multiple times forgetting the network and reconnecting. Nothing's working. My nearest apple store is a ridiculous drive.

    I'm not sure what type of router you are connecting to but chances are it isn't an Apple Airport Express.
    Anyway, the connection details are telling you that your router is not supplying you with an IP address, subnet mask, or DNS IP address. We need to know a bit more about your setup to make a completely accurate set of suggestions, but I'll give you some general hints on how to get this working.
    1. Reboot your router (just unplug the power cord)
    2. Reset the touch network settings - tap Settings > General > Reset > Reset Network Settings
    3. When your touch restarts, tap Settings > WiFi > Other and re-enter your network name, security settings, and network password.
    If you appear to be connected, tap Settings > WiFi > and the little blue > next to your network name. If everything is OK, you will have an IP address other than the 169.x.x.x address you had, a full subnet mask address, the router IP address, and the DNS address.
    If you still have the 169.x.x.x address - possible reasons are:
    1. You are using WEP. Apple devices are picky about how WEP is implemented. Try using the WEP key value in place of the network password. Better still, change your encryption to WPA2-psk and pick a good 8 character or more password.
    2. Your router is really old or the firmware is way out of date. Go the makers website and download the latest firmware for the router and install it.

  • Iphone 5 froze on the apple logo then turned off and won't turn back on.

    Also for the first 15 minutes it was OFF, it was overheating. Kept getting hotter and hotter until it stopped and cooled back down. I have tried turning it back on, restarting it, plugging it into my computer, charging it with an outlet. 
    I turned it off in the first place because I wasn't receiving any reception.  please help. I am traveling indefinitely in Indonesia and can't just go walk into an Apple store. 
    I have not updated to the latest software because the internet here is too slow to do so.
    thanks in advance

    Hi Hold both buttons down for 50 Seconds Maybe it's a Battery or Hardware fault Make an Appointment at Apple Store. Cheers Brian

  • My ipod touch 3rd gen won't sync. it says the disk can't be read from or written too. Any thoughts?

    My ipod touch 3rd gen won't sync. it says the disk can't be read from or written too. Any thoughts?

    Make sure you have some free space and if you do then buy a new syncing cable

  • Help!!!! my ipod touch 3rd gen won't turn on. at first the problem was it kept shutting off whenever i went into an app, then i plugged it up to the computer to restore it from back up it was working then the ipod just shut off before it was restored help

    Help!!!! my ipod touch 3rd gen won't turn on. at first the problem was it kept shutting off whenever i went into an app, then i plugged it up to the computer to restore it from back up it was working then the ipod just shut off before it was restored help

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • HELP. Ipod Touch 3rd gen won't switch on after updating to OS 4

    So here's the thing. I tried to download and install the new OS 4 (i think i had iOS 3.1 before) to my Ipod Touch 3rd gen. Since it was taking a bit too long, i left it hooked up to the laptop for an hour to do some errands. When I got back, the laptop was on standby mode. I checked Itunes and it had this prompt saying update failed or an error occurred (#1602 I think but I don't know what it meant that time). I then checked my Ipod Touch and it was switched off. So we figured maybe the battery got drained while we were gone and tried to plug it via AC charge for 10 minutes. Nothing happened. I tried to hook it up to the laptop, no luck there either. The charger worked fine for an Ipod video we also have. I'm scouring the webs for what to do, Im getting worried. hope someone can help me in this. Thank you.
    (and additional question. I'm here in the Philippines right now but this Ipod Touch was my sister's, I think she bought this last year in the US. She just sent it to me this month. So if I take this to the local Apple store, can they do something about my problem? Assuming I cant fix anything by tomorrow. Thanks again folks.)

    First I would charge it for an hour and then:
    - Have you tried resetting the iPod:
    Press and hold the On/Off Sleep/Wake button and the Home
    button at the same time for at least ten seconds, until the Apple logo appears
    - Next would be to place the ipod n recovery mode and then try to restore it via iTunes. For recovery mode see:
    http://support.apple.com/kb/HT1808

  • When i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you

    when i turn on my iphone 5s gold,it keeps on showing the apple logo then turns off. i have put it in recovery mode twice. it will work a week or two then back again. please help! thanks you

    hi
    ... i  have  a similar problem
    but  just  with  the sleep botton.
    fist use  your adapter with other iphone/itouch ... is posible itś the  problem
    second ..  let your  phone charging
    ...normally if  we  conect  our  phone ... after  some minuts  it's put on.
    after 2 hours ... trate   to use  it ... if  after  it  your phone continue same... could  be qaa electrical/physic problem
    please  if you  have a guaranty use it.
    im  sorry but  my english   is terrible.

  • Ipod touch 3rd Gen not fully starting up - constantly restarting with the apple logo screen

    Hi,
    First of all, I cannot get my ipod touch (3rd Gen) to start up so I cannot get model specifics and version numbers - though it is iOS 5.1.1
    I have obviously tried to restart it by holding the power and home button for 10 secs but this has not done anything.
    At the moment, the ipod switches on and I see the black screen with the white apple logo - this stays on for about 3 minutes, then I get the little spinning circle (but it isn't spinning) for a couple of minutes, before it powers off and does this again... repeatedly. It only stopped because the battery power ran out.
    I have connected it to my computer with the latest version of itunes - it appears in the devices list but just has a spinning 'loading' icon and is grayed out.  As my ipod restarts the cycle again as above, my computer makes the noise as if i just plugged it back in and the above happens again in itunes.
    The problem began when I updated apps (through update apps in app store) and it froze - I turned the ipod off to restart it, and now this is happening.
    Any help or advice extremely grateful... I can't even access it to get it restored which is a bit of a problem as I have work notes on it. (Obviously I don't know if notes are backed up on ipod backups through itunes?)
    Many, many thanks in advance!

    Try:
    - iOS: Not responding or does not turn on
    - Also try DFU mode after try recovery mode
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    - If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
    - Try on another computer
    - If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
    Apple Retail Store - Genius Bar       

  • IPod Touch 3rd Gen Won't Restore

    I have an ipod touch 3rd gen that I can't get to restore. The ipod won't turn on unless it's plugged in and goes straight to the apple logo, so I put it into recovery mode and try to do a restore. It extracts the software but as soon as it says preparing ipod for restore the ipods screen turns white for a brief second and it restarts itself back to the connect to itunes logo then loops the same process until itunes comes up with an error saying The iPod "iPod" could not be restored. An unknown error occurred (1611). I've tried several different computers and have also tried replacing the battery but still no luck. Does anybody have any other suggestions I can try?

    Error 1611: This error may indicate a hardware issue with your device. Follow the steps in this article. Alsoattempt to restore while connected with a known-good 30-pin Dock Connector cable, computer, and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value (00 499901 064000 0) can also confirm a hardware issue. Out-of-date or incorrectly configured proxy or security software, such as FoxyProxy, can cause error 1611. To troubleshoot third-party security software, follow these steps.
    Above from:
    http://support.apple.com/kb/TS3694
    Based on the troubleshooting you already performed, you may have a hardware problem.

  • Ipod Touch 3rd Gen won't sync with windows

    I've tried all the different troubleshooting through Apple but can't get my Ipod Touch 3rd Gen to show up on windows much less sync with Itunes.  I just went through the process of fixing my Iphone so I know that Itunes is properly installed and the other drivers should be good.  I even turned on Bonjour, which the one of the trouble shooting steps exposed.   Any tips other then buy a new Ipod touch?

    Did you do everything here:
    iOS: Device not recognized in iTunes for Windows
    Including
    Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
    or
    Removing and reinstalling iTunes, QuickTime, and other software components for Windows Vista or Windows 7
    New cable and different USB port?
    Runs this and see if the results help with determine the cause
    iTunes for Windows: Device Sync Tests
    Try on another computer to help determine if computer or iPod problem

  • IPod Touch (3rd Gen) won't boot unless usb powered

    Info:
    iPod Touch (3rd Gen) 32 GB
    Latest Version available (5.1.1)
    Tried resetting settings
    Tried hard reset (home button and power button at the same time until apple logo)
    Has a full charge
    So basically any time I try to turn the iPod Touch on it will bring up a black screen for a second on the display, fail to boot up to the apple logo, and then shuts the display off.
    I have done everything up to restoring it on iTunes as listed here: http://support.apple.com/kb/TS3281
    The only problem is in the process of this occuring I have had a hard drive fail so my iPod Touch backups are more than likely lost without further analysis. So what would be the next best step? I assume refreshing it and backing up everything with a backup on my new hard drive under iTunes. Obviously, my computer would know anything about this iPod since I don't have its previous backups, but I should still be able to get the basics (music,videos,photos,etc) back thanks to default iCloud account right?
    Thank you for your time.
    Michael

    - Restore from backup. See:                                 
    iOS: How to back up                             
    - Restore to factory settings/new iOS device.
    If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem. Likely a bad battery
    Apple Retail Store - Genius Bar          

  • IPod Touch 3rd Gen doesn't Start.

    I was reformatting my iPod from the device itself and while the apple logo was on screen, I made the poor choice to restart it. Since then, it has been constantly resetting then showing the Apple logo, and resetting. There is also the loading wheel or circle that appears in the middle of the screen then the whole device restarts again. Is there any way to fix this?
    I read that the 3rd Gen iPod touches wouldn't take long to reformat but mine did.

    Forgot about dfu mode.

  • HT201263 I have the ipad 1, and I tried to reboot it but when I connected my ipad to the computer it did nothing.  When it is charging the apple logo simply flashes on and off again.  It is trying to start up but can't.  Help!

    I have an ipad and the only thing it does when you plug it in to the wall is flash the start up apple logo.  It will not reboot because itunes can not reconginze it.  I have tried holding the home and power button's together but it doesn't help. 

    I'm sorry, you are correct I am trying to restore my ipad because it stopped working.   We thought the battery was dead so we plugged it into the wall charger.  All it does when plugged in is flash the apple logo like it is going to start up and then shut off.  It repeats this every few seconds while it is plugged into the wall.  I let it charge overnight and still nothing.
    When I hold the power button and the home button down together while the ipad is plugged into the wall, it does flash then after I release the power button the connect to itunes screen comes on.   But when I connect it to my computer it goes blank.   itunes does not recongnize my ipad when I plug it into the computer.  I have used the same cord to plug in my other devices and itunes recongnizes them so it isn't the usb cord.
    It seems as if my system has crashed and I think this may just be an apple service trip for me.  But thanks so much for the advice.   =D

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