TS1398 My iPod touch 4 suddenly disconnected from internet and refuses to reconnect, I've tried all troubleshooting and even restoring. Internet router working fine for laptop, already tried restarting.

It has been working all day long, when suddenly my email told me I wasn't connected to the internet even though I had a solid connection. I tried forgetting the network and re-logging in and it didn't work. I tried restarting the router even though my laptop still has internet, and that didn't change anything. Under general setting I reset all the network information and it still didn't work. Since I had been previously experiencing problems with apps shutting down unexpectedly, I tried backing up and restoring my iPod and it still won't connect to my network.

Does the iPod connect to other networks?
Does the iPod see the network?
Any error messages?
Do other devices now connect?
Did the iPod connect before?
Try the following to rule out a software problem:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router
- Reset network settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections
- iOS: Recommended settings for Wi-Fi routers and access points
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar

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Ipod touch 2nd gen disconnects from itunes and turns off while syncing

My Ipod touch i try to connect to itunes and sync it with the itunes, but everytime there is a problem. The problem is that every time it gets like maybe 10 - 30 % done syncing the ipod cuts to a black screen and it is gone from itunes window. Also occasionally the usb device is unrecognized and wont turn on for a minute of holding both the power and home buttons.
I have tried these things
1) syncing from a different computer
2) uninstalling itunes and other components
3) Deleting the current firmware and downloading the one of itunes
4) Checked for updates
5) used a different usb port and ports on the back of the computer
6) Restart the services (Apple mobile device ect.)
7) Restarting computer
8) Erase all contents and settings from the ipod but that doesnt work because when it is done it gets stuck on the apple logo with the loading circle but never turns on.
I have no idea what is wrong with my ipod if you have any questions or help post them, and i should get back to you asap.

Try this before you go to Apple:
Specific error codes and resolutions:
Error 9: This error occurs when the device unexpectedly drops off of the USB bus and communication stops. This can occur if the device is manually disconnected during the restore process. This issue can be resolved by performing USB isolation troubleshooting, using a different USB dock connector cable, trying another USB port, restoring on another computer, or by eliminating conflicts from third-party security software http://support.apple.com/kb/TS3125
copied from http://support.apple.com/kb/TS1275

HT3964 connected new external monitor to macbook pro, was working but now have no power, black screen in laptop. monitor purchased with advice from tech and set up also. Worked fine for an hour and then quit

Have just connected a viewsonic external monitor to macbook pro 10.6.8, had everything up and running fine for about an hour then the macbook quit. No power (ws running off power source) Have I killed my macbook? Help!

Aha, all is good.
I went to Library/ColorSync/Profiles/Displays
and to home/Library/ColorSync/Profiles/Displays
and deleted all SyncMaster.icc files. I did leave behind one SyncMaster file in the home/../Displays which had an old date and I new was ok.
Rebooted, plugged in SyncMaster, and a new icc file was automatically created in the /Library/../Displays folder.
My display works normally, now.

Every app on my ipod (2nd gen) which requires wifi connection doesn't work although the wifi mark is on. i did try restarting my ipod, resetting network setting, disconnect from wifi and reconnected it but non of them worked.

every app on my ipod (2nd gen) which requires wifi connection doesn't work although the wifi mark is on. i did try restarting my ipod, resetting network setting, disconnect from wifi and reconnected it but non of them worked.

This may sound silly but try your date a time setting my ipod had the same problem and i had even checked the the date and time went all the way to the apple store for help and the genius guy just rest the date and time and it worked just fine.

How do I reinstall an older version of the software on my IPod touch? Installed the latest update and now it no longer works in my car

How do I reinstall an older version of the software on my IPod touch? Installed the latest update and now it no longer works in my car.

I'm sorry, but Apple does not provide a downgrade path for iOS. Because downgrading is unsupported by Apple we cannot discuss it on these forums.
You may leave comments at Apple Feedback.

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

I downloaded the 64 bit version of itunes and plugged in my ipod touch but a sign pops up and says i need the right software for the ipod to connect which is 64 bit. Does anyone know how to fix this problem?

Hi alexanderfrommilton,
First try reinstalling itunes.

My ipod touch 4 camera icon has disappeared and even does not open in any applications.. have restored it and its running on 4.3.5 not jailbroken pls help??

my ipod touch 4 camera icon has disappeared and even does not open in any applications.. have restored it and its running on 4.3.5 not jailbroken pls help??
it does not even appear in the search bar

Is the Camera turned on in Restrictions? Go to Settings>General>Restrictions.

I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working. It has not worked for anybody who bought it. How can I get my money back?

I downloaded the pokemon yellow version app for my ipod touch more than a month ago and it is still not working. It has not worked for anybody who bought it. Why is it off of the app store now and how do I get my money back?

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

WRT300N - Suddenly disconnected from internet

I have WRT300N which was configured and working well in a DSL connection - without login/password.
Suddenly from 15 days back, i lost the connection. The IP address is assigned to my computer and wifi equipments (198.162.1.1 ...), as well as the Internet Proxy Address is set for the DSL connection as (198.162.323.123). But still I am not able to connect to internet with any of the equipments (PC, laptop, Ipod touch, Iphone or wifi skype phone).
Note that when i tried the internet directly to my laptop/pc, it works without any issue.
I tried to reset the router setting as well as downloaded the software from Cisco and installed in the router. But still i am not able to connect to internet.
Can anyone suggest what do further?
Thanks.
Solved!
Go to Solution.

The status is as below:
Connection Type:     Automatic Configuration - DHCP
           Internet IP Address:     192.168.1.5
           Subnet Mask:     255.255.255.0
           Default Gateway:     192.168.1.1
           DNS1:     192.168.1.1
           DNS2:
           DNS3:
           MTU:     1500
           DHCP Lease Time:     4 Hour
The IP allocated to my computer is 192.168.1.100

Why mi ipod touch 5th generation disconnect from de wi-fi connection when it autolock??

So , my problem is when I lock my ipod touch, after 2 or 3 minutes it disconnect from the wifi connection, I just want to know if is there any way to fix it or is a default setting

Maybe:
How do I make IOS 6 keep wifi on when...: Apple Support Communities

My iPod touch has no sound from music and videos help please

My iPod touch has no sound at all, help please guys.

- The restore from backup
- If still problem restore to factory defaults/new iPod.
- Last, make an appointment at the Genius Bar of an Apple store.

Ipod touch 2nd generation goes from apple logo to low battery symbol when trying to turn it on. Won't show up in itunes either. Is it a dead battery? Help please.

Hi, I have a 2nd Geration iPod touch. The ipod will NOT go past the apple logo when turning on. After about three minutes of waiting the screen will go blank. So, I push the sleep/wake button and the low battery symbol appears, indicating that the ipod is being charged. After about three minutes the ipod goes to sleep. Wake up and the red battery shows up again but this time the apple logo appears after about three minutes and stays on for 5 minutes before going to sleep again. When you wake it up it is on the red battery again. and the process repeats. The battery symbol never increases from the low mark.(no matter how long I charge it.) It also gets a little bit hot after a while. The ipod will NOT show up in iTunes either. Please help thank you.

Try here:
iOS: Not responding or does not turn on
iPod touch: Hardware troubleshooting
If not successfl then an appointment at the Genius Bar of an Apple store is in order. Maybe a battery.

TS1398 New Ipod touch 4 not connecting to internet although wifi is connected

My daughter's new Ipod touch 4 will not connect to the internet. It previously did but now Safari is saying it is not connected to the internet - although it is connected to the wifi network fine, and my older Ipod which is sitting right next to it is working without any problem.
Any hints?

- Reset the iPod. Nothing will be lost
Reset iPod touch: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Power off and then back on the router.
- Reset networks settings: Settings>General>Reset>Reset Network Settings
- iOS: Troubleshooting Wi-Fi networks and connections

My iPod touch 5th gen isn't charging and when I plug my working charger in that I've always used a message pops up that says "This accessory may not be supported". So can I send it in for a new one if I have a warranty?

For Christmas, my older sister got me a portable charger for my iPod. I'm not sure if it was capable with apple products, but it charged my iPod when I used it. My brother came upstairs and took my portable charger from me, so I went to go use my wall charger. The wall charger I have has always worked and it charges my mom's iPhone, so the problem I have isn't my charger. After I plugged my iPod in my charger, a message popped up saying "This accessory may not be supported". I was confused because this never has happened before, so I tried my portable charger after I got the message. The portable charger didn't charge my iPod anymore apparently after I tried my charger. All this happened the day after Christmas, so it's almost been a month without my iPod charging properly. My iPod does charge, but only when I plug it in halfway and am about to turn it all the way off. The only way I get it to charge is when I plug it in real fast as soon as I turn my iPod completely off. I've also restarted my iPod, cleaned out the charging area, asked people at stores that work with technology, and etc, so if someone could help me resolve this problem that would be legit because I use my iPod on a daily basis.

That message is usually due to a bad cable.
Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
If you can’t charge your iPhone, iPad, or iPod touch
- Try another cable. The cable for 5G iPod (lightning connector) seems to be more prone to failure than the older cable.
- If a 5G iPod
Iphone 5 lightning port charging problem - SOLUTION!
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar
or send it in to Apple. See:
Service Answer Center - iPod

I cant add my gmail account to my ipod touch. It says wrong username or password is incorrect. Or it will say imap.gmail not available.It worked fine until yesterday.

So i cant add my email to my ipod touch. It gives me a message that my username or password for imap.gmail.com is incorrect. I've reset it and still no luck.

Can you log into your Google mail account on a computer? Try that to be sure your email settings are correct.
Also, try this link: https://accounts.google.com/DisplayUnlockCaptcha
Google does inexplicable things from time to time. This may be one of them.

TS1398 My iPod touch 4 suddenly disconnected from internet and refuses to reconnect, I've tried all troubleshooting and even restoring. Internet router working fine for laptop, already tried restarting.

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