TS1424 I did not buy anything yesterday, put my money back in my ACCOUNT!!!!!
I did not buy ANYTHING AT THE ITUNES STORE, put my money back and I no longer want to pay for Pandora, I want free version, pay version *****.
Thank you
We are not Apple here. Direct your question to iTunes Support:
https://expresslane.apple.com/Issues.action
Cheers,
GB
Similar Messages
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Why am i being charged dollars when i did not buy anything!
why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
all i see is charges our of no where! it doesn't happen every time i do a free download (games. etc,,).. and am sure what i download is from 'top free
i have a susption that it happens when i update some of my free apps, because some times the charges are more than $1.05,, but rather 3,4,5,6,7!!!
please explain, i can't figure out whats happening !why am i being charged ($1.05 on several occations ) when i did not buy anything, just downloaded free apps and sometimes i have updated few of those free apps.
Apple "veriifes" your Apple ID account information everytime you download media whether free or paid thus the authorization hold. Your account will be credited the amount of the holds usually within 24 to 48 hours.
Read here > iTunes Store & Mac App Store: About credit-card authorization holds -
Hello, I did not buy anything, but iTunes charge me 1000 dollar
Hello, I did not buy anything, but iTunes charge me 1000 dollar. I even do not know the purchasing untill the bank block my card. I want to get my money back.
Does anything show on your account's purchase history : if you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
If it does, and you didn't make the purchase(s) and nobody else has access to your account or devices and made them, then try contacting iTunes Support via this page (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
If nothing shows on your account's purchase history then you should also contact your card issuer. -
I bought an app from the app store, it said there was an error downloading and it did not download but apple still took money off my apple account, how do i get my money back?
From the App Store meny bar click Store > Check for Unfinished Downloads
And check your Applications folder for the app.
Apple's policy > All Sales Are Final > iTUNES STORE - TERMS AND CONDITIONS
Note... it would help to tell us which Mac OS X you have installed when you post for help. -
Guys. Apple had been deduct money from my bank and this is not once only and it's for few times. How can such thing happen when I didn't buy anything from iTunes but apple keep on deduct my money? I buy iPhone just to get scam money when I got my account?
Right now, log on to apple.com, and change your password.
either
somebody else is using your ID to buy stuff -
or have you bought any subscriptions that require monthly payments.
Within a day or two of charging you anything, Apple sends you an email receipt with the detail. Are you getting these? -
I recently played a game i downloaded. Galaxy Empire by Tap4Fun.
It is an online game and making money by offering items to sell. You can speedup you progress by using osme of the items.
I did not make any purchase and instead took my time to build up and construct my fleet. However, it is destroyed in battle by weaker fleet. I do some searching on the internet and other also reported problem with the game.
I wrote to their support only to be given stupid reason such as opponent are stronger cause they got better sheild and weapon and etc, like i dont know how to read a stupid battle report.
I just quit this game this morning but would like to know where i can make a complaint to Apple about this game. I felt it is try to cheat people of their money. I am ok to lost game in a fair fight but to what i think is a system glitch.I recently played a game i downloaded. Galaxy Empire by Tap4Fun.
It is an online game and making money by offering items to sell. You can speedup you progress by using osme of the items.
I did not make any purchase and instead took my time to build up and construct my fleet. However, it is destroyed in battle by weaker fleet. I do some searching on the internet and other also reported problem with the game.
I wrote to their support only to be given stupid reason such as opponent are stronger cause they got better sheild and weapon and etc, like i dont know how to read a stupid battle report.
I just quit this game this morning but would like to know where i can make a complaint to Apple about this game. I felt it is try to cheat people of their money. I am ok to lost game in a fair fight but to what i think is a system glitch. -
why am i being charged for something i did not buy
Hi alisia,
You must be aware that just because you see a charge on your account today, it does not mean that the charge was actually done today. If it is an iTunes charge, I can tell you from experience, it often takes several days before they show up....
GB -
I did not buy on itunes and was debited from my account on 13-06-2013 £7.35 why
i did not buy anything on itunes and was debited from my account on 13-06-2013 £7.35 why?
Hello jmexia
If you are seeing a debit that you are unaware of, look at your purchase history to see if that debit shows up. If it does and it was not you then there is a report and issue for that purchase option.
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/HT1933
Thanks for using Apple Support Communities.
Regards,
-Norm G. -
I got e-mail for cost on something i did not buy
Hi
Yesterday i got e-mail saying total cost for £1.38 as i did not buy anything what is it forLook at your purchase history and see.
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Received confirmation from ITUNES for $699.99, not me. Did not order anything.
recieved conformation from I Tune for $699.99, not mind, did not buy anything, what to do?
If the charge appears to be real, contact the iTunes Store.
FOR ASSISTANCE WITH ORDERS - iTUNES STORE CUSTOMER SERVICE
For assistance with billing questions or other order inquiries, please refer to our online support page by clicking here: http://www.apple.com/support/itunes/store/. If you cannot find the answers you are seeking in our robust knowledge base, you can contact us by visiting the following URL http://www.apple.com/support/itunes/store/, clicking on the appropriate Customer Service topic, then using the contact button or email form at the bottom of the page. Responses to emails will be provided as soon as possible.
Phone: 800-275-2273 How to reach a live person: Press 0 four times
Hours of Operation: Mon-Fri: 9am-5pm ET
Email: [email protected]
How to report an issue with Your iTunes Store purchase
http://support.apple.com/kb/HT1933
Cheers, Tom -
Visa has changed for the purchase of Apple products, i did not know how I put the new MasterCard number to finish the process of buying products Thank you
i have ibad mini
and iphone4
laptop sony
can you sent for me the anserChanging Account Information > http://support.apple.com/kb/HT1918
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I do not know how to get the music that I buy on itunes, on my mac, onto an ipod. I have already authorized my computer and "downloaded" my music, but that did not do anything, or provid the results that I was expecting, at least. Please, I really need to know how to do this on my own but I do not know what to do.Thank you in advance to anyone that is answering this question that I know most everyone but me knows how to accomplish. thanks!!!
In iTunes go to the Help menu in the upper menu bar. Then click on iTunes Help. Then on Sync your iPod, iPhone or iPad and follow the instructions.
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We bought an iphone 5s 6 days ago. Today my daughter dropped it and cracked the screen! We did not buy insurance. She has heard that there is a 30 day warranty period where if anything happens to the phone, they will replace it. Anyone know if there is any truth to this? We bought the phone at the Apple Store.
Thanks,lisatyb wrote:
We bought an iphone 5s 6 days ago. Today my daughter dropped it and cracked the screen! We did not buy insurance. She has heard that there is a 30 day warranty period where if anything happens to the phone, they will replace it. Anyone know if there is any truth to this? We bought the phone at the Apple Store.
Thanks,
In my opinion, $99 to protect a $649 to $849 device for up to two years for up to two damage occurances, with only a $79 deductible per incident, is a good deal.
Two damage replacements that cost out of pocket a total of $257, when a single out-of-warranty repalcement costs $269? That saves you $281 if you need the protection. Additionally, that $99 would have given you a full extra year of normal hardware coverage, and two full years of phone support instead of only 90-days free. After the first 90 days, it costs $19 per issue to get assistance over the phone from Apple.
Hopefully, on your next iPhone purchase, you will consider this current situation and take advantage of the AppleCare Plus. -
TS1424 I am being charged for an app I did not buy.
How do I get credit for an App appearing on my App Store invoice that I did not buy??
Hi Charles..
You can report the issue to Apple using the email form here > Apple - Support - iTunes Store - Contact Us -
My Aperture 2.1 has gone into a continual thumbnail mode. I left the computer, a MacBook Pro, run all night, about 12 hours and it is still making thumbnails. I tried reloading Aperture 2.1, but that did not change anything. I have also turned the system off, for a period of time, and then turning it back on, when I click on Aperture, it comes up and locks in the thumbnail mode. I can view my stored pictures, even modify them, but it still says thumbnails.
I got in this mode by trying to import "one jpeg photo", from a scanned slide using a Nikon Scan4 IS5000ED scanner. I had saved the scan to my desktop before I tried to import it.
Please Help, Maurice A Bird at [email protected]
ThanksMy daughter has had her Razr for about 9 months now. About two weeks ago she picked up her phone in the morning on her way to school when she noticed two cracks, both starting at the camera lens. One goes completely to the bottom and the other goes sharply to the side. She has never dropped it and me and my husband went over it with a fine tooth comb. We looked under a magnifying glass and could no find any reason for the glass to crack. Not one ding, scratch or bang. Our daughter really takes good care of her stuff, but we still wanted to make sure before we sent it in for repairs. Well we did and we got a reply from Motorola with a picture of the cracks saying this was customer abuse and that it is not covered under warranty. Even though they did not find any physical damage to back it up. Well I e-mailed them back and told them I did a little research and found pages of people having the same problems. Well I did not hear from them until I received a notice from Fed Ex that they were sending the phone back. NOT FIXED!!! I went to look up why and guess what there is no case open any more for the phone. It has been wiped clean. I put in the RMA # it comes back not found, I put in the ID #, the SN# and all comes back not found. Yet a day earlier all the info was there. I know there is a lot more people like me and all of you, but they just don't want to be bothered so they pay to have it fix, just to have it do it again. Unless they have found the problem and only fixing it on a customer pay only set up. I am furious and will not be recommending this phone to anyone. And to think I was considering this phone for my next up grade! NOT!!!!
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