TS1424 I don't see the purchased menu item in the bottom menu

Trying to locate my purchases but I don't have a "purchased" menu option

I'm having this problem on my computer.
My itunes on my macbook shows a "Purchased" menu under STORE (right below "Ping") where I can download old purchases for any kind of item (songs, apps, ect)
I can't, however, see this in my friend's Windows PC. I'm tryng to help him recover his apps without having to redowload them one by one after his iPod update wiped out everything in it.
Any idea why I can't see this and how to make it appear?
Thanks.

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