I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff . I received an email stating that Adobe could not release the payment and that
I bought a team license for two computers, the purchase was recorded on the credit card and the amount recorded in the making, but was unable to validate the association staff .
I received an email stating that Adobe could not release the payment and that I should validate the method of payment , tried to insert another card number but the system does not accept the security VAT reporting error message. How do I validate my license with association staff and confirm the payment card?
Hi Daniel,
For any sort of payment related matter, kindly contact our support team via: http://helpx.adobe.com/in/contact.html?step=CCSN_adobe-id-signing-in_stillNeedHelp
If you are unable to use chat option kindly try below mentioned steps.
Try different browser.
Delete cookies and cache
If you are still not able to chat, Kindly reply with the below mentioned information.
OS version:
Browser Version:
You can also try: http://helpx.adobe.com/x-productkb/global/phone-support-orders.html
Thanks,
Atul Saini
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