TS1424 okay so i havent used my ipod in 3 or 4 weeks now because they say my account is disabled can you help already :)
i need help so help me please!!!
Welcome to the Apple Community.
When your account becomes disabled, Apple provides the following recommendation:
"This message means that someone tried and failed to sign in to your account multiple times. The Apple ID system disables the account to prevent unauthorized people from gaining access to your information. You need to reset your password, following the instructions at the Apple ID website".
Visit iForgot.com and follow the instructions there.
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > store, scroll down and tap your ID)
If that doesn't help you might try contacting Apple through iTunes Store Support
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hii i need help i cannot use my apple id for download on app store because they say i need to verify my account but i don't know how so please somebody can help me? i try to resset my password but that don't help
is it asking for ur security questions?
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Hello
I purchased iPad 4th wifi cellular from USA. Now I am using my iPad in Saudi Arabia and 4g signal does not work. Just 3G. Can you help me?
IS there any tool to fixThe iPad you purchased is designed to support the 4G network in the U.S. There is no tool to fix it. In order to get the 4G signal working in Saudi Arabia, you need to purchase an iPad there.
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I have a brand new ipod touch 32gb ipod touch. Upgraded to ios 7. open music app but there is no radio tab to select!!! All online help just says, "just select it".
I have looked at the "More" part but again radio is not an option.
Can you help?Just wait a bit. Turn it off, then back on.
I don't know why, but after the update it doesn't show up right away.
When it finally does, you will find a red icon on the bottom of the screen, on the left side. -
IPod Classic will only sync with iTunes 11.0.2.26 in disk mode - can you help?
Hello, I am running Windows 8 64 bit with iTunes 11.0.2.26. This is a new PC and this is the first time I have tried to use it with my iPod. My iPod classic does not show up in Windows or in iTunes. The only way I have been able to sync anything is in disk mode. When syncing in disk mode the iPod appears in Windows and then disappears again when it ihas finished.
I have tried removing and reinstalling iTunes, but this has not sorted out the problem. The iPod device troubleshooter can not see the device. I have tried several different usb slots and two different sync cables. I can not see the iPod in device manager.
My iPod model is MB565 version 2.0.1 PC.
I would like to be able to sync my device as normal and to see if there are any updates available for my iPod classic, which as iTunes currently can't see the device, is not possible.
Can anyone help please?
Many thanks!Well I finally figured out the problem, not thanks to anyone from Apple for that matter. You would asume this problem has happened before and is still happening. The problem was I couldn't copy certain songs anymore from iTunes to my iPod Classic. When trying to copy certain songs I got an error.
If you have this problem it means your song file is corrupted. You can simply check this by trying to copy it from your hard drive to an external hard drive. Here you will also get an error message.
This means you need to replace all the corrupted files by a back up on your hard drive or download it again. I did this and now everything works fine.
Hope this will solve a lot of problems. -
Hi
I called apple and a representitive walked me through a process to unlock my phone before traveling to Europe. Once I went through the process apple posted a note that my phone is successfully unlocked. Now that I am in Europe and trying to use the country's sim card, it is not working because it says my phone is still lockedThe only way of unlocking is for your carrier to unlock it ( they lock it only they can unlock it )
If your carrier did not arrange an unlock ..........it is still locked
This is how it works
http://support.apple.com/kb/HT5014 -
When I down load photo albums from my computer to my i pad using i tunes, it erases my prior album. My picture are stored in Picasa. Can you help me download multiple albums without losing any of them. Thank you.
Photos that you sync from your computer can't be deleted directly in the iPad's Photos app, instead they are deleted by not including them in the next photo sync - so you need to include all the albums that you want to be on your iPad in each photo sync, what you are effectively currently doing is telling iTunes to replace the last synced album with the new one.
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I've used Firefox for years and happily. I attached a Logitech camera and downloaded Skype a few weeks ago when I also loaded iTunes for my iPad. Now the site goes out almost everyday. Can you help me?
I can't undertsand what is going on since the closing has never occurred before.
I have not written down the incident #s.The offer from EE was presumably to fix the phone , which they are entitled to do, you turned it down.
You can either go back to them and take up their offer to repair or you can try the Nokia warranty which will involve you contacting Nokia direct either by taking it to an authorised/approved Nokia care centre or submitting an online claim under the warranty to Nokia and following whatever instructions they issue for sending the phone to them.
You have not so far contacted Nokia as you have dealt only with EE.
I'm surprised the EE assistant told you the phone was being sent to Nokia rather than their inhouse technicians although I think that was simply a mistake on the assistant's part.
How did you get a PAYG phone from EE? I thought EE were offering contracts only.
So far as time scales EE don't post phones backwards and forwards on an individual basis. The shops use courier services and the frequency of deliveries and collections will depend on the number of shops in a town and the level of goods going back and forth. -
TS1369 havent used my ipod in 2 years and can't get it to sync....help
I havent used my ipod nano in 2 years...it was purchased in 2010...i cant get it to sync...can anyone tell me what to do.
The latest iTunes may hide the sidebar. To show the sidebar, from the menu bar, under View, select Show Sidebar.
With the sidebar visible, does the iPod appear in the sidebar, under DEVICES? -
I havent used my ipod for sometime and forgotten the 4 digit passcode what can i do
i havent used my ipod for sometime and forgotten the 4 digit passcode what can i do
If you cannot remember the passcode, you will need to restore your device using the computer with which you last synced it. This allows you to reset your passcode and resync the data from the device (or restore from a backup). If you restore on a different computer that was never synced with the device, you will be able to unlock the device for use and remove the passcode, but your data will not be present. Refer to Updating and restoring iPhone and iPod touch software.
If the issue continues after updating and restoring your device, refer to this document.
copied from: http://support.apple.com/kb/HT1212 -
Can you help me on something? I restored my iPod and everything I had was gone. (What I Wanted) But then when I looked at my Usage It said I only have 22.5 GB Available and I Used 6.0 But I didn't. I also looked at my Backup storage and it still had all of my backup from before I restored. I deleted all my backup because it said I used all of my Backup Available. And now when I try and backup it says there is no more room or whatever to backup and Its 5/5.
You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number -
hello. So I have used my iPod touch 4g for 2 years now and need to change the battery. My question is: will I lose everything I have on my iPod like my music,pictures and apps if I change the battery on my iPod touch 4g?
Thanks for answerIf you go to Apple, they will not replace your battery, but exchange your iPod for a refurbished iPod of the same model with a new battery. Therefore you will lose everything that is not backed up. If you change it yourself or have a third party change it, you will most likely not lose anything (but still best to make a backup as lllaass suggested).
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I just bought the new ipod and the NFL Pro 2013 application doesn't work eventhough it use to, can you help me?
See:
iOS: Troubleshooting applications purchased from the App Store
Restore from backup. See:
iOS: How to back up
Restore to factory settings/new iPod
iOS: How to back up your data and set up as a new device -
Hi there,
I have just done a custom run on my Ipod touch 2nd Gen of 12k. When I finished the run is appearing in my run history on my iPod touch, however it is not appearing in my itunes 'Nike+' tab, or on the Nike + website. I can't seem to get this run to sync and it is really annoying because I'll be loosing 12k. Can anyone help or has experienced this before? I know there are solutions to add runs to iPod nano's and older iPods using the 'Enable disk' and iPod_control function however from what I'm aware you cannot do this on an iPod touch. Can anyone please help?
Many thanks
PhilYou should really read the manual.
"How do you restore from backup? "
Restore. When given the choice, choose to use backup.
"And how can I check to see if the pics and videos are on my computer somewhere first??"
They would only be where you put them. What program did you use to import them? Pics/vids taken with ipod are not part of the sync process at all. You should be importing them just as you would with any digital camera.
If you did not import them, then they are not on your computer. -
can you guys please help me find my iPod because i lost it a week ago and i cant find it I've been trying really hard to find it but i cant cause i didn't set up find my phone before i lost it so my question is can you help me someway or somehow because my iPod i love it i would always take pictures with my friends and i have all my memories in it so i don't know where it is for all i know it could be on the street getting ready to get ran over because the last time i ever saw it was on last Sunday when i went to my cousins house when we were leaving i grabbed something to eat then i sat at the table then i left but i swear i had it in my pocket when i left but i didn't so i asked my cousin if he could look for it and he said sure so he started looking for it but didn't find anything and so i lost it sense and i asked my dad if i could get a new one and he said in a couple of years but i want that iPod back it has all my memories in it it's really special to me and i'm really desperate so please help me someway somehow anyway just help me please i don't know what else to do but beg for someone to help me because I've tried looking for it in my car in my room in my coats and nothing i tried looking for it on the website find my iPhone/iPod/iPad and it didn't help so please help me i beg of you if you are reading this and don't care you really are heartless because a little 12 year old girl can't find the most precious thing she got from her father 1 year ago and if you are reading this and you have a heart please help me find it if you do want to help me find it****
<Personal Information Edited by Host>You are not addressing Apple here. We are all just users like yourself
lost/stolen
No app on the iOS device is required.
- If you previously turned on FIndMyiPod/iPhone/iPad on the iOS device in Settings>iCloud and wifi is on and connected or cellular data is on and connected for, on a computer browser go to iCloud: Find My iPhone, sign in and go to FIndMyiPhone. If the iPod has been restored it will never show up or continue to show off-line.
- You can also wipe/erase the iOS device and have the device play a sound via iCloud.
iCloud: Erase your device
iCloud: Use Lost Mode
- If not shown, then you will have to use the old fashioned way, like if you lost a wallet or purse.
- Change the passwords for all accounts used on the device and report to police and carrier if iPhone or cellular iPad
- There is no way to prevent someone from restoring the erase (it erases it) using it unless you had iOS 7 or later on the device. With iOS 7 or later, one has to enter the Apple ID and password to restore the device.
- Apple will do nothing without a court order
Reporting a lost or stolen Apple product
- iOS: How to find the serial number, IMEI, MEID, CDN, and ICCID number
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