TS1424 There is a song on my itunes that I did not want to buy. How can I be refunded and erase this song ?

I hate this song that is on my phone and I did not mean to purchase it.  How can I be refunded or erase this horrible artist ?

Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
You can delete songs from your iTunes library on your mobile device by swiping them and then tapping the delete button that appears.

Similar Messages

  • HT1689 I have charges on my bank statement from Itunes that I did not purchase...how can I fix this???

    I have 2 separate charges for $20 each on my bank statement from Itunes.  In my purchase history - it isn't showing up.  How do I get reimbursed for these charges?

    You should contact Apple. If the purchase is not in your iTunes history should not be difficoult to get reimbursed.
    For maximum safety I whould also change my passowrd.

  • HT3702 I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?

    I am being billed $6.99 by apple on iTunes but I did not make a purchase, how can I fix this?

    Use the email form to contact Apple here  >   Apple - Support - iTunes Store - Contact Us

  • How can I get an album to play in order on Itunes?  The songs keep skipping all around to other albums that I did not want to listen to at that time?

    How can I get an album to play in order on Itunes?  The songs keep skipping all around to other albums that I did not want to listen to at that time?

    It sounds like you might have the shuffle button at the bottom left of the iTunes (the button with the squiggly lines).
    If that's not the case, then maybe you just need to sort your library by album by clicking the album tab at the top.
    Is your music in a playlist, or are you trying to play it from the entire library?

  • TS3297 I purchased an album and some of the songs did not download completely. How can i fix this?

    I purchased an album and some of the songs did not download completely. How can I fix this?

    I have the EXACT issue as Hatchs88 and the response doesn't help. I found a 3 of 4 missing songs as "song".tmp file in the music directory but I can't do anything here... The iTunes store just says purchased and it doesn't the songs show up in the purchased list either. What's funny is that I was able to download on an iPod touch but I cant get it on my PC...

  • I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contracts from my phone that I did not want there and find they are now gone from my e-mail account on my computer.  Can I retrieve them?

    I added an e-mail account to my iphone using microsoft exchange; all went fine. I then deleted a number of contacts from my iphone that I did not want on my phone. when I went into my e-mail account on my computer the contacts were deleted from there also.  Will I be able to retrieve them?  If so, how?  Thank you.

    In the device sync pages select Photos on the top at the right.
    Un tick Sync Photos
    Apply

  • I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

    i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?

    Welcome to the Apple Community.
    Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.

  • While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?

    While attempting to install the latest iTunes update, version 10.5.3, I encountered an issue. I was forced to download this update manually which, after restarting my Windows 7, did not install properly. How do I get it to install this update?

    The installer should have gone into your Apple Software Update folder:
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    Right mouse click the msi file and select INSTALL

  • In the storage there is " others" how can i find it and erase it

    in the storage there is " others" how can i find it and erase it

    abufadwa,
    something categorized as Other is not necessarily something that should be erased — for example, most components of OS X would be categorized as Other. If you would like to make more room on your internal disk, it would probably be better to choose from some of the other categories (viz Audio, Movies, Photos), and to move such files from your internal disk to an external disk.

  • I bought a mac 2 days ago and transferred some files on there using migration assist which I did not want to. How do I restore my imac to factory settings so I can start again?

    I bought a mac 2 days ago and transferred some files on there using migration assist which I did not want to. How do I restore my imac to factory settings so I can start again?

    Look in /Users folder. You can go to System Preferences > Users & Groups, open the lock and "-" delete the account it created.
    This is a problem whenever you use migration assistant after the initial install. The proper way to run Migration Assistant is in Setup Assistant when you first boot your Mac. I don't know why Apple isn't clearer about this issue.

  • HT204088 How do I file a claim for a purchase from iTunes that I did not do?

    How do I file a claim for a purchase from iTunes that I did not do?

    First, log into your iTunes Store account and see if the purchases are reflected in the Purchase History.
    http://support.apple.com/kb/HT2727
    If they are and you're sure you or someone you know didn't make the purchase, perhaps as an in-app purchase, immediately change the password to your iTunes Store account, making sure it's not something easily guessed or looked up. Then go here:
    http://www.apple.com/support/itunes/contact/
    and follow the instructions to report the issue to the iTunes Store. 
    If the charges are not reflected in the Purchase History, then it's most likely a fraudulent charge to your credit card directly rather than an unauthorized purchase through your iTunes Store account and it will be up to your bank to handle.
    Regards.

  • Why are there songs in my iTunes that I did not put there?

    I just checked on my iTunes music library and there are songs on it that I did not add?  I am the ONLY one that uses this computer.  I downloaded one U2 song from YouTube on 8/17/2014 and put it in my iTunes and now I seem to have an entire album from U2 in my library as of 9/6--Other than downloading that one song I did not attempt to do anything associated with U2 (searching for them in iTunes store, etc).  It also has the little cloud next to the songs.  I am sure I did not purchase anything from iTunes.  I still have only 16 cents (as I have for over a year) on my iTunes account and have no credit card on file.  Where would they come from? 

    If they have the cloud icon then they are in the cloud, not on your iPod. You can turn off the showing of iCloud music via Settings > iTunes & App Store > Music (under 'show all' heading) 'off'.
    But if you have never bought/downloaded those songs then they shouldn't show in the cloud for streaming/redownloading - the U2 album was an exception, Apple automatically added that to everyone's account whether they wanted it or not. It's your account that shows as being logged in in Settings > iTunes & App Store ?

  • After purchasing a song on the iTunes store, the song did not download entirely. How can I get a refund or download it again without rep[urchasing it?

    After purchasing a song in the iTunes store, the song was downloaded, but when I went to play it, it was not completely recorded. How can I get a refund or download it again without being charged again on my account?

    Hi Dan,
    If the song does not appear in your Purchased folder, then you can go back to the Store, select the song again, go select "Buy", and press Enter. iTunes knows you already purchased it, so it won't charge you again. It will, in fact, tell you that you have already purchased this item, and will ask you if you want to download it again for free....
    Just in case it is not to be found in the Purchased folder!
    Hope this helps!
    Cheers,
    GB

  • TS1424 have charges from itunes that i did not purchase

    I have charges on my bank account from itunes but i did not purchse these items.

    Does anybody else have access to your account and/or your computer/device ? If not thenyou can contact iTunes support here : http://www.apple.com/support/itunes/contact/ - click on Express Lane, then iTunes > iTunes Store

  • I need to speak to a person.  My bank card has been charged over $500 in fees from Itunes that I did not make.  I spoke to someone in India on 7/22 gave them permission to take over my computer and that is what he said.

    I need to speak to a person on the phone.  I talke to someone in India on 7/22 I have him total control of my computer he went into my bank account and could see all the charges.  His name was Amhit something, he said there was over $500 in charges that I did not make since over a year this has been happening.  I tried before to address this with apple but I never get a person and the amounts are always small and then on 7/22 I got a larger charge so I called and somehow got Amhit.  Amhit changed my apple password to he could get into my account but I didn't know what it was and I have not been able to do anything in itunes since 7/22 but yet today 8/1 there is a $6.39 charge on my bank card.  Something is very messed up!!!!  Amhit said he would get me a credit and call me the next day...surprise he never called.  I NEED HELP!!!!!!!!!!!!

    Most of the people on these forums, including myself, are fellow users - you're not talking to iTunes Support here.
    If you've previously contacted iTunes Support then do you have an email that you could reply to ? If not then you can contact them via this link and see what contact methods are available for you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

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