I bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?
i bought a movie on itunes and i deleted the download to the movie because i did not want it. How do i get my money back ?
Welcome to the Apple Community.
Apple's policy on sales of digital content is that all sales are final. If however you wish to appeal to Apple, select the content which is causing a problem and use the 'Report a problem' button in Your Purchase History on your computer.
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Hey grossa2,
First, here is a way to report an issue with your purchase:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/HT1933
Then, I'd go through this article, which helps troubleshoot a lack of audio playback in iTunes:
iTunes and QuickTime for Windows: Audio does not play or plays incorrectly
http://support.apple.com/kb/TS1362
Take care,
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Dear Apple support team
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All sales are final. the App Store is not a try it and return it situation.
Apple sometimes gives a one-time per account refund. If this is the app which you wish to use your possible one refund with use the Report a Problem link in the emailed receipt that you receive on the purchase in 24 to 48 hours to ask for the refund.
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Just 10 minutes ago I bought a 8 dollar movie and it failed to download, however my money was not refunded. How do I get my money back or get it to download properly?!
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I bought a movie on itunes and it is fully downloaded. I tried playing it and after a few minutes, my computer would freeze. I then shut down my computer and tried to start over. However, all that I am able to play is the movie's extras (deleted scenes, backstage pass, etc). I need to know why this won't play because I paid $15 for the movie. Help
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Rented movie in iTunes and it won't download. It has been downloading for 2 hours now.
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Change you password.
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Assuming you bought the song at the iTunes Store, you can go here
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If you want to try to figure out WHY that song does not play on your iPod shuffle, please post back...
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