TS1538 when i start my itunes i can see my ipod classic but carnt see my iphone so im not able to back it up can anyone help my lead is fine as it charges up ok
can anyone please help
Hi hammoe3cch,
Thanks for using Apple Support Communities. It looks like you found the right article for your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If you've tried those steps and it is still not recognized, please reply with any step you are unable to complete and any additional information such as exact error messages or strange behavior you see.
Cheers,
- Ari
Similar Messages
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I started downloading The Hunger Games to my iPod 4g but I want to stop the download, not just pause it. When I go to the videos app I can't find it there to delete it. So how do I get it to stop downloading it?
Just let it download and then delete it afterwards! When its done touch it and hold down until it starts to shake and hit the x in the corner to delete it! Hope this helped!
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Hi,
I have an old laptop running WinXP Home SP3 with iTunes 10.2x installed. I sync my old iPod Classic120GB and a newer iPod Touch 2nd Gen 8GB. I recently bought a new laptop with Windows 7 Pro. I am moving everything to the new one. I did not have a problem with the old iPod. But when I tried to sync the Touch it just freezes while trying to backup the existing contents. I have read a few support docs and have tried some of them where I have to tweak some of Window's Admin tools. I have also uninstallled and installed iTunes. There are so many things to try in the troubleshooting steps that I can't really figure out which is which. I also can't backup the contents of my current iPod Touch by attaching the device and right-clicking on it. The Backup context menu just isn't there.
I currently have iTunes v10.3x and I need some "serious" help. :-) I did the Run Diagnostic with the device attached. I looked at the report and saw something that might be the cause. I am running iTunes not as the administrator. But if I try to run it as an admin, the Library is now different and I'm just "scared" to screw things up some more.
Thank you.
Horace
P.S. Should I send the diagnostic report? Is it safe? If not what info should I exclude? Thanks." When I did this, my library showed all the music I have "purchased" from itunes but did not have the music that I downloaded a long time ago through itunes from my old CDs."
Correct.
" How can I get that music to show up in my library now on my new computer? "
Copy it from your old computer or your backup copy of your old computer.
The sync is one way - computer to ipod. -
Finder can see my iPod Classic, but iTunes can't
When I connect my iPod classic (80GB) to my Mac, it shows up in Finder with an iPod icon, and iTunes launches, but it never shows up in iTunes. There are no error messages, it just doesn't show up.
I've tried restarting my Mac, reinstalling iTunes, refreshing my iPod (hold on/off, hold down menu/select until you see apple logo) several times. I have the newest version of iTunes and my OS is up to date.
Occasionally, it just shows up as a drive in Finder, w/out the iPod icon. But, most of the time, the icon is there and iTunes opens.
How can I restore my iPod if I can't connect to iTunes? I don't know what to do.
Thanks.Update - I was able to restore my iPod using my Windows XP machine and now my Mac sees it in iTunes.
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ITunes won't read my iPod Classic, but Windows does; tried many solutions!
Hey Apple Support Community,
I wasn't sure whether this post belonged in the iPod forum or the iTunes forum as the matter concerns both, so I decided to post in both forums. My apologies if this is 'spammy'. (iPod forum is a little old anyway).
I just dug up my 6 year old iPod Classic from the grave and would like to start using it again as my HTC's headphone jack is extremely faulty lately. My iPod Classic is completely empty - I have no music, no photos, nor videos on it.
My problem is that on my Windows 8 Laptop, Windows is able to read the iPod, however, iTunes cannot. I went over to the Support page and tried almost every recommended solution out there, and nothing seems to work.
I have:
Tried different USB ports
Performed a Restore/Recovery after selecting 'Format' from Windows ExplorerIt is interesting to note that, whilst iTunes doesn't read the iPod normally, it did show up in the button (Spotlight button?) next to the iTunes button when performing a Restore
Uninstalled and Reinstalled every Apple application and program from my Laptop, including iTunes, Mobile Support, Bonjour, and more, and also, deleting any remaining folders related to Apple.
I have tried alternatives to iTunes such as CopyTrans and Syncios, but all seem to fail.
Troubleshooted my iPod various times
Restarted any Apple related Service as well as any Processes from Task Manager
Searched for Updates on Device manager -> Apple Driver and everything is up to date
It's worth pointing out that:
When opening the iPod folder in Windows Explorer (after enabling Hidden Folders), inside the 'iPod_Control' folder, there is no 'Music' folder; not sure if this is intentional or simply because there is no music file on my iPod.
The Software Version (which displays prior selecting 'Restore') is 2.0.1. If this is outdated, the option to Update Software is greyed out and unavailable.
My iTunes is up to date.
iTunes does tend to freeze up when attempting to read the device, but is perfectly fine after a while, it just does not display the device (implying it must have failed to detect it).
It is the first time using iTunes on this laptop (laptop is 4 months old), and has never had an Apple Device connected to it before.
iPod and iTunes used to work fine 6 years ago on a different PC which is no longer at me.
If anyone could shed some light on this problem, I would greatly appreciate it. Please do not hesitate for any further information related to both iPod or Laptop.Hey, thanks for your reply. I ran Diagnostics and the results are as follows:
Retracts: 38
Reallocs: 56
Pending Sectors: 8
PowerOn Hours: 165
Start/Stops: 12666
Temp: Current 29C
Temp: Min 15C
Temp: Max 52C
I heard that a large number of Reallocs is bad; not sure if 56 qualifies as a large number. Would this somehow interfere with iTunes not being able to read the iPod?
EDIT: Your instructions say to attempt another Diagnostics after updating however my iPod will not update past 2.0.1 (I believe that is the last update that came out for iPod Classics), unless you'd like me to recover/restore it and then try again. -
I can't update/sync my iPod Classic because iTune thinks it is my iPhone4s. How do I overcome this please? Surely I ought to be able to use my tunes on both?
Here is what worked for me:
My usb hub, being usb2, was too fast. I moved the wire to a usb port directory on my pc. That is a usb1 port which is slow enough to run your snyc. -
I just started iTunes Match and the music I had on my ipad 2 is missing some songs I purchased I went to my purchased section but there not in there. I'm not sure what to do next
The first thing that has to be done with a new iPad is to activate it via iTunes. What version of iTunes, and what spec computer, have you got ? The iPad's minimum requirements are (from http://www.apple.com/ipad/specs/) :
Mac :
Mac computer with USB 2.0 port
Mac OS X v10.5.8 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access
PC :
PC with USB 2.0 port
Windows 7; Windows Vista; or Windows XP Home or Professional with Service Pack 3 or later
iTunes 10.2 or later recommended
(free download from www.itunes.com/download)
iTunes Store account
Internet access
Edit : there is troubleshootin here :
pc - http://support.apple.com/kb/TS1538
mac - http://support.apple.com/kb/TS1591
Message was edited by: King_Penguin -
Can i format ipod classic with NTFS file system on win7?
can i format ipod classic with NTFS file system on win7?
Not if you want to have an iPod as opposed to an ordinary external drive.
(60693) -
Hi there, our mac has an IOS version 10.5.8 and i need to update it to 10.6.8 in order to update our itunes account....when i start softwear update it tells me that nothing needs to be updated and i also do not have access to the mac app store...How can i update my ios? thanks Matthijs
Get more information about your computer. Go to the Apple in the upper left corner of any window, then "About This Mac". Write down what it says about "version"and report that here. Now continue to "More Info..." Copy and paste the information here, but omit the serial number and Hardware UUID (if present).
If you have a PPC Mac you cannot sync your idevice without a newer computer. See the end of this post for options.
If it says you have an Intel Mac you can upgrade to Snow Leopard, but check system requirements first:
Snow Leopard 10.6 Technical Requirements - http://support.apple.com/kb/SP575
You can buy Snow Leopard at:
Snow Leopard disc source - http://store.apple.com/us/product/MC573Z/A/mac-os-x-106-snow-leopard
After installing run the updater to 10.6.8, then upgrade iTunes.
Jan. 2014 post by Kappy on doing all this: https://discussions.apple.com/message/24599931
Options if you cannot upgrade: iTunes Store purchases can already be downloaded directly. Use iTunes Match to put non-Store music in iCloud, then download to your device from there. Backup your device directly to iCloud over a wireless connection. Photos can be downloaded from the Camera Roll using iPhoto or Image Capture. -
When I started up itunes on my PC I get this error: a required itunes component is not installed. please repair or reinstall ituens (-42404). How can I fixed this? I uninstalled it at least 6 times. Not exactly sure what I'm suppose to repair either. It also says it is syncing my ipod but when I go to disconnect/eject my ipod it says that it is unable to disconnect because files are being used in a program. When it finally disconnects there is no music on my ipod. The gym just ***** with out my ipod. Makes it eiser to not go! Someone please help me!
Use the instructions here to completely remove/uinstall all iTunes/Apple software and componenets and then start from scratch.
http://support.apple.com/kb/HT1923
B-rock -
When i start my itunes, it start immediately but than i am not able to click on anything for at-least 20 minutes.
I have a lot of songs on there from my local drive and also a network drive which is connected to my local hhome network.
Now before when i use to load itunes while it get frozen it used to collect information on 3 songs and i knew their names so went ahead and deleted them but now i dont see it collecting any information and just frozen.
I just got an iphone and also noticed that once i am syncing my iphone and than i cancel the sync it will again freeze.
What could be causing this, please tell me a way where i dont have to erase my library and re scan it.
One important note - My iTunes Media folder location is on my Network Drive. Can that be the reason?
Let me know.
Thanks in Advance,
JayThe "tap to click" function isn't enabled until a user logs on. You should be able to use the "physical click" (push down on the front left of the trackpad) in the login screen.
Regards,
Captfred -
When you have 1 itunes library.. and 2 ipods.. different names.. how can you share the same library??? All of the songs that were put on there from a CD will sync, but the songs that were purchased.. "cannot be found" How can we merge them?? or how can we share all songs.. purchased or not!
When you have 1 itunes library.. and 2 ipods.. different names.. how can you share the same library??? All of the songs that were put on there from a CD will sync, but the songs that were purchased.. "cannot be found" How can we merge them?? or how can we share all songs.. purchased or not!
-
When i start my itunes the computer stop working.
when i start my itunes the computer starts working.
You have tried this?
http://support.apple.com/kb/DL1370 -
when i start the itunes the following message appears: is not possible start the program because msvcr80.ddl is in fault in the computer. try reinstall the program to solve this problem.?????????????????????
BOILERPLATE TEXT:
Note that this is boilerplate text.
If you give complete and detailed information about your setup and the issue at hand,
such as your platform (Mac or Win),
exact versions of your OS, of Photoshop (not just "CS6", but something like CS6v.13.0.6) and of Bridge,
your settings in Photoshop > Preference > Performance
the type of file you were working on,
machine specs, such as total installed RAM, scratch file HDs, total available HD space, video card specs, including total VRAM installed,
what troubleshooting steps you have taken so far,
what error message(s) you receive,
if having issues opening raw files also the exact camera make and model that generated them,
if you're having printing issues, indicate the exact make and model of your printer, paper size, image dimensions in pixels (so many pixels wide by so many pixels high). if going through a RIP, specify that too.
etc.,
someone may be able to help you (not necessarily this poster, who is not a Windows user).
a screen shot of your settings or of the image could be very helpful too.
Please read this FAQ for advice on how to ask your questions correctly for quicker and better answers:
http://forums.adobe.com/thread/419981?tstart=0
Thanks! -
HT204406 itunes shuts down when I start up itunes match
I've had itunes match on my computer for some time and I'm nearly finsihed the process of matching all my songs, with only about 300 left to be uploaded out of a total of 8000+. In the past few weeks, when I start up itunes on my computer I get the message "Please sign in again". When I sign in again and start up itunes match, I get the message "itunes has stopped working" and the program shuts down. itunes itself works fine, but the match function appears to have gone haywire. Help!
Right, well after another evening of playing I have sort of resolved this issue...
In one of the albums I was trying to upload I found a song with an error icon next to it (like the iTunes cloud icon but with an exclamation mark in the middle) hovering over the icon said there was an error in uploading this song or something to that effect.
I deleted that song from iTunes completely (whilst retaining the original file) and tried to match again. It worked and all the other songs and albums were matched correctly.
I haven't yet gone back to try to re-add it, I will in the near future and hopefully it will work then but for now my music collection (aside from that one song) is all present and correct.
Hope that helps.
Best wishes,
Jon
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