TS1538 Why isn't my iPhone being recognized by iTunes??
I recently updated my iTunes software with the latest version (10.6.3) and suddenly iTunes is no longer recognizing
my iPhone when I plug it in via USB (and neither is Windows for that matter). I've tried to troubleshoot using tips from
Apple Support, but to no avail. Have others experienced this? Is the only solution to uninstall iTunes and then reinstall?
Have you worked through all the steps listed in this support article?
http://support.apple.com/kb/TS1538
Similar Messages
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I need to update my ipad and I have not synced in quite some time. When I attempted to sync it does not appear in itunes. I have gone through all the suggestions posted on your website and still have no luck
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom
iPad not appearing in iTunes
http://www.apple.com/support/ipad/assistant/itunes/
iOS: Device not recognized in iTunes for Mac OS X
http://support.apple.com/kb/TS1591
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
iTunes for Windows: iTunes can’t contact the iPhone, iPad, or iPod software update server
http://support.apple.com/kb/ts1814
iTunes for Windows: Device Sync Tests
http://support.apple.com/kb/HT4235
IOS: Syncing with iTunes
http://support.apple.com/kb/HT1386
Apple - Support - iPad - Syncing
http://www.apple.com/support/ipad/syncing/
iTunes 10.5 and later: Troubleshooting iTunes Wi-Fi Syncing
http://support.apple.com/kb/ts4062
iOS: “Not enough free space” alert when trying to sync
http://support.apple.com/kb/ts1503
You may need to delete iTunes on your computer and then reinstall.
How To Completely Uninstall and Remove All Traces of iTunes
http://zardozz.com/zz/2008/04/how-to-completely-uninstall-and-remove-all-traces- of-itunes.html/
Cheers, Tom -
Why isn't my iPod being synced by iTunes?
I'm running Windows 8.1 on a new laptop. For whatever reason, my older iPod (model MB754C) isn't syncing with iTunes. I tried to Restore to factory settings and now it won't load my music (that's all I have) onto my iPod. What's wrong and how do I fix it? Help!!!!!!
Thank you for using the Apple Support Communities
Are you receiving any error messages when attempting to synchronize your music? -
Why isn't my iPod 6th generation not being recognized by iTunes?
Why isn't my iPod 6th generation not being recognized by iTunes?
Did you alresady try these suggestions? iPod not recognized in iTunes and Mac desktop and iPod not appearing in iTunes
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My iPhone 3GS isn't being recognized by iTunes.
My iPhone 3GS isn't being recognized by iTunes. When I plug it in, it just says "capacity: n/a. software version: n/ a. serial number: n/a"
http://support.apple.com/kb/TS1538
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Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2
Why isn't my Ipod nano 6th generation being recognized on itunes after updating software to 1.2?
I found that all the movies that I want on my nano have iTunes extras.
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Since installing the latest itunes to windows 8 my iphone and ipod touch is not being recognized in itunes, therefore i can't change playlists or add songs etc. Is this a fault with itunes as it was fine with the older version or is there something i can do. I'm not on IOS yet but would like to backup my phone first but can't do that atm due to not being able to view my phone on itunes!
ThanksHi, jodie_0182.
I would recommend the steps in the article below. See the section labeled Verify that the Apple Mobile Device USB Driver is installed > For Windows Vista, Windows 7, and Windows 8 > Update the Apple Mobile Device Driver.
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
If the above step does not resolve the issue, try all remaining steps in the article.
Cheers,
Jason H. -
I have an Iphone 4s and i have two reocurring problems. So my first problem was after I had synced all my music most of the new songs and some old that never had a problem before had a red circle with a red square inside of it. I've gotten rid of it before but I dont even know how. I've read countless discussions and tried so many things that I dont even know what works. i figured it just fixed in time but there has to be an easier way that isnt so frustrating and annoying. So now my iphone isnt even being recognized. the apple mobile device is installed and running and has been stopped, started and restarted plenty of time. ive reset and restarted, reinstalled everything. my phone is charging, it just isnt being recognized by itunes or my pc. also in the device manager it isnt showing up. I am getting very close to smashing my iphone and switching to an android. everything is up to date and i also have tried to sync music on the first ipod touch that came out and even that isnt being recognized. I just want to get rid of the **** red circles and connect my iphone so i can sync it a million times in hopes that the red circles will just disappear. does anyone know why these red circles appear? Apple needs to get their stuff together and give us actual directions on how to fix this!!!! thank you for your help!!!
I had this problem too and my roommate solved it!
Go to 'Settings'
'Music'
Scroll to the bottom and enter your password to log onto your home sharing
Then connect to iTunes and sync! -
My device isn't being recognized by itunes
My device is a 3G and is not being recognized by itunes. I have an Ipod and have never had this trouble before.
Hello stephensonT,
Based on the information you have provided, it sounds like your iPhone is not recognized in iTunes on your alternate computer. The following resource may help to resolve your issue:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Thanks,
Matt M. -
Why is my iPhone not recognized by iTunes?
Anyone have a clue as to why my iPhone 4S is not being recognized by iTunes.
I've re-started the computer and phone and still nothing.
Suggestions welcome.http://support.apple.com/kb/TS1538
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My ipod touch isn't being recognized by itunes ?
So my ipod wasn't being recognized by itunes so i sent it away to apple to be fixed and they sent me a brand new one but this one isn't being recognized by itunes eitheir? I've uninstalled and re-installed itunes plenty of times, my lead is perfect and its really annoying me i have no music or anything on it? Help please:o
See
iOS: Device not recognized in iTunes for Windows
- I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
However, after your remove the Apple software components also remove the iCloud Control Panel via Windows Programs and Features app in the Window Control Panel. Then reinstall all the Apple software components
- New cable and different USB port
- Run this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Also see:
iPod not recognised by windows iTunes
Troubleshooting issues with iTunes for Windows updates
- Try on another computer to help determine if computer or iPod problem -
my ipod touch 2g is no longer being recognized by itunes why and what can i do i have reset it and everything
If the Reset doesn't work, try a Restore. Note that it's nowhere near as quick as a Reset. Connect via cable to the computer that you use for sync. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
IPhone not being recognized by iTunes
My iPhone is not being recognized by iTunes. I have iPhone original version with the latest software OS update. The phone was reset because of unrelated problems, and I need to connect to iTunes for it be operational! iTunes 9.1 on my computer... my iPad syncs with no problem but the iPhone is not even showing up as a device on the iMac or MacBook!
I have followed the steps on the Apple Support website, but the problem persists. What to do next?
thanksYour computer detail provided indicates you have a Mac and the link you provided is for Windows - at least for the software conflicts portion the link went directly to, although some of the troubleshooting steps are similar.
Here is the link for OS X.
http://support.apple.com/kb/TS2050 -
iphone is not being recognized in itunes. Turned off phone, rebooted pc, checked all connections. Still no itunes recognition. What should I do?
Just received from Verizon.Sorry, didn't notice that you were using OS X. Here's the troubleshooting steps for a mac:
http://support.apple.com/kb/TS1591. If this doesn't work, try reinstalling the Apple Mobile Device Service as described here: http://support.apple.com/kb/ht1747. -
My Iphone is not being recognized in Itunes on my laptop. It is charging, so the USB port is working. My Iphone does work on another Laptop in the house and My wifes Iphone is being recognized on the same laptop that mine is not. Any suggestions?
The key bit of information here is that one iPhone works on the computer in question and another does not. So it is unlikely that AMDS is not running or there is a driver problem; if either of these was the problem neither phone would be recognized in iTunes.
Unfortunately, I don't have an answer either. Except to verify that both iPhones (the one that works and the one that doesn't) use the same cable and the same USB port.
Also, are the two iPhones the same model and same iOS version?
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