TS1559 My phone experienced the same issues as detailed above. New phone not refurbished Saturday, still no wifi. What's apple doing about this?

OMG! I just hit reset software went to wifi and its working! I can't tell you how many times I've done that!

sematson wrote:
If this is a hardware problem why doesn't Apple fix it? Or do I just have to wait another year for another upgrade?
For what reason, other than making yourself look foolish, would you ask questions that we users could not possibly answer as we're NOT Apple?
Basics from the manual are restart, reset, restore from backup, restore as NEW. Nothing more "ingenius" to suggest than these steps that Apple has outlined in the manual. If these steps don't work, then go back to the Apple store.

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After installing the new IOS my iphone 4s won't charge and less I restart it. Why is appl this happening? and What is apple doing about this?

After installing the new IOS my iphone 4s won't charge and less I restart it. Why is appl this happening? and What is apple doing about this?

The iPhone has a hardware problem - with the battery or something else.
The iPhone includes a one year warranty. If purchased new in October of 2012, it remains under warranty. Call AppleCare or make an appointment at an Apple Store if there is one nearby.

ICloud mail is down again...mine allows mail to open, then when trying to address an email I get a beach ball and it stays until I quit mail. Anyone experiencing this and what is apple doing about this?

I like many have been experiencing mail problems since I migrated to iCloud. Was working fine for a bit, then I now either get crashes or a revolving beachball when I attempt to type an email address. Have tried quitting and rebooting...you name it. What is Apple saying or doing to fix the problem. Been like this all weekend.

iCloud mail is down again...mine allows mail to open, then when trying to address an email I get a beach ball and it stays until I quit mail.
That doesn't necessarily mean the mail is down in iCloud.
You can always check iCloud system status here.
If you are using Safari to access iCloud.com, go to the Safari menu bar click Safari / Empty Cache.
Now go the menu bar again and click Safari / Reset Safari.
Select the top 5 boxes then click Reset.
Quit then relaunch Safari, go to iCloud.com
Try Mail.

I have moved my sdcard over to my samsung brightside phone. but the videos can not be read. Is there anyone out there whom may have experienced the same issue?

i have moved my sdcard over to my samsung brightside phone,. but the videos can not be read. Is there anyone out there whom may have experienced the same issue? I also tried transferring my files over to my pc first, then reformatted the sdcard, then transferred to the appropriate files back onto the sdcard and put back into samsung.

Thanks for the info SuzyQ. lorsa, the community is correct, pictures and videos can be saved differently on other phones. What phone did you remove the SIM card from? Where did you purchase your SIM card from? Your previous phones SD card and format may not be compatible with your Brightside device. I show you advise that you reformated your memory card but make sure the files are saved correctly. Listed below are the different type of files you can save, receive, and view for pics and videos with your device.
Files that are compatible with the Brightside device:
JPEG (*.jpg, *.jpeg, *.jpe)
BMP (*.bmp)
PNG (*.png)
GIF (*.gif)
3G2 (*.3g2)
3GP (*.3gp)
MPEG4 (*.mpg)
Please let me know if the information above helped with your issue. Please reach out to us if you have any questions or concerns. Make sure you always power cycle periodically. You may also need to peform a hard rest for your phone.
KinquanaH_VZW

I just got my Mac Pro repaired from Apple but I am experiencing the same issue: Screen freezes and shows funny rectangular bars. I shut it down manually and when I try to turn it back on it beeps 3 times. I know its the RAM but is there a way I can fix it

I just got my Mac Pro repaired from Apple but I am experiencing the same issue: Screen freezes and shows funny rectangular bars. I shut it down manually and when I try to turn it back on it beeps 3 times. I know its the RAM but is there a way I can fix it

If you just got it back and it isn't fixed or something else is wrong with it take it back and have them do the repair correctly.

Release notes for 2.16 states that there was a fix for alerts not being modal. We are using 3.0.6 and are experiencing the same issue; was there a regression to the modal fix. What version needs to be used to make sure that alert messages are modal?

Release notes for 2.16 states that there was a fix for alerts not being modal. We are using 3.0.6 and are experiencing the same issue; was there a regression to the modal fix. What version needs to be used to make sure that alert messages are modal?

We are trying to determine why alert boxes are not modal
The fix states it's for Firefox 2.0 - 3.7a1pre
We are using 3.0.6 not the current version of 3.6.13.
Add-on release notes 2.16.1
https://addons.mozilla.org/en-US/firefox/addon/foxyproxy-standard/versions/
Repeating 2.16 release notes since 2.16 was not made available for more than a couple of hours
Fixed bug whereby some alert boxes weren't properly parented/owned. This led to some alerts not being properly modal
with respect to the window/dialog that issued the alert.

Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. My other email accounts work on it but all the hotmail one comes up with is "The connection to the server failed". Are other people experiencing the same issues?

Sept 4, 2014 My iPhone is not connecting to the Hotmail servers. Hotmail comes up with "The connection to the server failed". Are other people experiencing the same issues? From: gnof51

If your Hotmail account worked previously and it suddenly stopped and gave you that message, then it is likely a problem at th Hotmail end. Did you check the Hotmail website or contact Hotmail directly to see if they are experiencing problems?

What is Apple doing about the "Unable to download" problems?

So, forgive me if these questions have been asked before. But I am new to Apple, just bought an iPhone about 2 months ago. I love my iPhone, but once you start getting into the world of the App store is where the problems seem to start flooding in. Specifically with the downloading and updating portion. Downloading is sometimes a breeze and sometimes a pain as is updating. Some days I have no problems downloading or updating apps. Other days I get error messages such as "unable to download" with an option of "done" or "retry."
The "done" option is worthless because if you select it, the app is still unselectable and will stay that way for days and the only way around it is to delete the app and reinstall if you can even reinstall it without having problems.
The "retry" option is also worthless because as soon as you select that option, not even a second later will the message "unable to download" pop up again.
Some days I get the error message that says something along the lines of unable to download without a wifi connection. That confuses me because there are plenty of times when I have downloaded apps without a wifi connection. So why is it that sometimes I need a wifi connection and other times I dont need it. Second, I am connected to a wifi connection right now and my app still wont update.
I dont know about you, but I sure as **** dont like seeing that red number 1 on my app store every day, but with the problems of updating apps sometimes im forced to just stare at it every time I unlock my phone.
So what is Apple doing about these problems?? Because I've seen alot of threads on this discussion board but they all seem to have the same answers, "turn off the phone then turn it back on" "download over a wifi connection" "delete the app and re install"

Have you called Apple tech support or visited an Apple Store to ask for assistance with the problem? If not, then you really haven't even given Apple the opportunity to assist you with this problem. This is not happening to every iPod touch by any means, so it's most likely an issue with your particular unit. Try the usual steps: restart, reset, restore.
http://support.apple.com/kb/HT1430
http://support.apple.com/kb/HT1414
If that doesn't help, call Apple support or take the iPod to an Apple Store.
Regards.

Hello, I have bought an iphone two weeks ago. Now I have a big problem. Whenever I receive a phone call, the caller could not heare me only when I switch to the handsfree speakers phone. The same issue accurs, when I call somebody.

I have an iphone and whenever I receive a phone call, the caller could not hear me only when I switch to the hansfree speakers phone. the same issue occurs whenever I call somebody. Could anybody help me?

Hi
You should ask your relative to physically take the iPhone to the store rather than shipping it because as diesel vdub has said:
"No Apple store will accept an iPhone shipped to them"
All you have to do is safely pack and ship your iPhone from the Philppines to your California-based relative.
HTH?
Tony

What is apple doing about numb fingers using the trackpad on the new mid 2012 macbook air?

What is apple doing with the trackpads on the mid 2012 MacBook Air, that creates numbness and pain in my fingers.

You have no idea what you are talking about catperson. This topic happens to be on one of the
Apple Support Cummunity conversation. It's called,
Hands go Numb, tingle from trackpad-
Do you even have a 2012 or newer laptop? If not, don't give advise as simple as go see a doctor. Will Apple be paying for my medical bills?
Yesterday is the first time my finger got so painful I could no longer work on my project. I iced it to help numb the numbness, usally the pain subsides when I stay off my laptop for hours however when I start working on it the pain returns and you need your index and middle finger to work that laptop. This is the first time the pain had not gone away, 24 hours later. It feeIs like the tip of my middle finger has a giant splinter in it, very sore! I bought the first edition Macbook Air laptop 4 years ago and never had this problem with my index and middle finger, until I started working on my new Air.
Look at how many people are having the same problem. It can not be a coencidence. This problem has cost me the use of my finger and the high expense for this new MacBook Air. I'm going to my apple store tomorrow and show them how many people have this problem with numbness. I think this problem goes way beyond giving me a refund for this computer.
Any thoughts after reading other people having the same painful experience?
So What is Apple going to do with the new MacBook Air trackpad that creates numbness in your fingers?
PS: I know the trackpad is made of glass, so I covered my trackpad with a clear cover they sell to put on iphones however that did not slove anything.

Bought an iPhone5 from Dubai a week ago and am having a constant problem with the touchscreen going haywire. It starts flickering and apps keep opening and closing. Did a hard reset, restore, numerous times, same issue. Anyone experiencing the same issue?

The local retailer Sharaf DG needs 10 days to check the issue, not helpful at all. I spent more money to buy it from the retailer instead of the online store, and when I called Apple support they said they couldn't help me as I bought the phone from the retailer and not online. I'm extremely disappointed as this is my first iOS device and I've been told about how the iPhone is bulletproof. Guess i got a lemon.

Ok Guys, got the device back. Service centre said they replaced the Display and touch panel. I would have preferred a new phone, but whatever. I just hope this does it and the problem is fixed. @Robo, I've also got a new nano-SIM from the carrier, so hopefully now anything that can cause the phone to go crazy, is fixed.
Will update everyone in a week to confirm that the issue is resolved. Many thanks for everyone's responses.

I'm experiencing the same issue on my Mac since installing ML this morning. However, I am able to sign into iCloud via my iPhone and iPad without issue. This only occurs when I attempt to go into iCloud setting in system pref's... I have attempted to chan

I'm experiencing a log in issue on my MBA since installing ML this morning. However, I am able to sign into iCloud via my iPhone, iPad and on the web without issue. This only occurs when I attempt to go into iCloud setting in system pref's... I have attempted to change my password and also reloaded iCloud. Neither of these actions resolved the issue. When I open iCloud preferences in system preferences on my Mac, it prompts me to enter my appleID and password. Once entered, it just hangs...
What exactly did you do (verified your apple ID/iCloud but in a very difficult way)?
Thanks!

Hi,
In the Finder use the Go Menu whilst holding down the ALT key.
Select the Library that appears when you do this.
Navigate to Containers/com.apple.soagent/Data/Library/Preferences
You will notice that many of the items are Aliases (to the Originals in ~/Library/Preferences).
But there are exceptions.
Delete (Drag to Trash) the com.apple.soagent.plist and com.apple.messageshelper.AccountInfoController.plist
Restart the Mac (I have not worked out is SOAgent launches when the Mac does).
Restart Messages.
If this does not work navigate to ~/Library/Preferences
In here find and Delete com.apple.ids.service.com.apple.madrid.plist
This will need a Restart of the app.
You will be asked Again for your Apple ID
9:28 pm Sunday; January 26, 2014
 iMac 2.5Ghz 5i 2011 (Mavericks 10.9)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
 Couple of iPhones and an iPad

My iphone is suddenly populated by random songs I've downloaded in the past. Why does this happen, and what are apple doing about fixing this?

Why does this happen?
What do other people do? (I can't go to sleep knowing there's a rogue album or song in my music. It's 2am now)
What do we tell apple so that they actually fix it. None of us want to pay £25 to have our own music.

I am on the monthly payment plan because nobody at BT has told me there is any alternative!
Each year there I have a long, in-depth conversation with the person who sets up the contract for the next year but the gist of the thing is 'I'm not going to be paying more than [x amount] per month, am I? Because I can't afford any more'' and each year the person says that no, in fact I should be paying less... and then without notice and even with the bill saying 'We will continue to take....' a totally different - and higher - sum disappears from my bank account.
Then I go through the painful process of writing to complain about this, get some sort of sum refunded and then the payments go through at the level they should, with me paying any additional (usually small) amounts for usage over the allowance. Until contract end when we start all over again...
Even if the amount they seem to randomly decide on is based on some sort of forecast, this should not be happening as I am doing what they instruct me to do on the bill to keep my payments the same.
So something is going wrong, on many levels.
At no point have I been offered the sort of 'monthly billing' described here; maybe there is some reason I am not allowed it. Unfortunately 'whole bill' direct debit payment is beyond me. I really need to know what I will be paying each month and I need BT to correctly take that amount, as agreed, each month, from the get-go.
It shouldn't be that hard really! Does anyone from BT read these forums? Can somebody take this on and finally get this straight, please?

The podcats app is a huge backwards step, what are apple doing about it?

I made an account here specifically to bring up the problem that the new podcats app is unbelievably awful.
Just take a quick look at the constant stream of 1 star reviews on the app store and it should become obvious that something is badly wrong.
I spent quite some time yesterday browsing hundreds of reviews of the app and the overwhelming response is not only negative but there are countless requests insisting that it just goes back to the old itunes integrated method and that the idea of a seperate podcats app seems like a step backwards.
Do apple in any way aknowledge this app is a problem? Surely they look at what their customers are saying about it, but so far noting but minor fixes to the most serious of flaws have been addressed (eating through a month of data in 1 day etc) .
In my opinion this is a much bigger issue than the whole apple maps thing, or at least it would have been if I did not discover an excelent third party (paid) podcats app.
I am not going to list every problem here as I am sure most are well documented, but on an OS that prides its self on its intuitive design and ease of use, just how in the world did it ever seem like a good idea to require people to use 2 seperate apps in order to download a piece of audio... and don't even get me started on the desgn...
The maps issue to me was no big deal as I rarely used it but this whole mess of an app has lost my confidence in apple software.
Does anybody else here feel let down by this sorry piece of software?
Am I overdoing it? It just seems such a shoddy piece of work and way below my expectations.

Submit your feedback to Apple - http://www.apple.com/feedback/
This is just a user to user technical support forum, so a complaint post here is really falling on deaf ears (well, at least on ears that cannot do a thing about your issue).

Ipod issue? What is apple doing about it?

Recently I have had my iPod reset itself automatically for a while now, I've come into the forum boards and looked at what other people have been expieriencining and I've seen lots of answers that haven't worked for me and several others. Is apple aware of this situation of hundreds/thousands/?millions? of ipods malfuntioning? Is there any information released by them about this error?

Apple releasing informations? are you kidding?
Absolutely no firmware release has ever been accompanied by a list of bug fixes, which, in my opinion, is very important...
Maybe we, users, are too dumb to understand what they are doing...
Anyway, concerning your problem, I've read that if you let the battery drain itself by resetting, you will be able to get it back working once recharged...
Don't know if it will help you much
Good luck dude

TS1559 My phone experienced the same issues as detailed above. New phone not refurbished Saturday, still no wifi. What's apple doing about this?

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