TS1574 Great, but the article very carefully AVOIDS one key point: What do you do when the MUTE is checked but grayed OUT so that you can't uncheck it? This whole problem is ruining my MAC experience, since now mp4s won't play since there's an unexpecte

iTunes doesn't play the songs. And QuickTimePlayer won't play: The document “TestNewMac.mp4” could not be opened. An unknown error occurred (-101). Isn't this wonderful? I've seen 100s of articles and complaints about the same thing. How come Apple doesn't fix it? Now I want my money back. VERY Angry at Apple for these problems. Furthermore, the beachball of death spins for an unreasonable amount of time upon startup, and I have a solid state drive! Come on Apple. I bet my $4000 is working for you. How come your machine isn't working for me?

Echoing Kurt, since you're a newcomer to the Mac, see these:
Switching from Windows to Mac OS X,
Basic Tutorials on using a Mac,
Mac 101: Mac Essentials,
Mac OS X keyboard shortcuts,
Anatomy of a Mac,
MacTips,
Switching to Mac Superguide, and
Switching to the Mac: The Missing Manual, Lion Edition.
Additionally, *Texas Mac Man* recommends:
Quick Assist,
Welcome to the Switch To A Mac Guides,
Take Control E-books, and
A guide for switching to a Mac.

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On my web, I have different pages like 'Homepage' or 'Contact' but when I publish my web I can not see the menu.
why the menu to move from one page to another is not seen when the page is online?
Thank you,
Roger.

Where are you publishing and how are you uploading the files?

I have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

i have tried to update my iphone 3gs and i need to get ios5 and when i click on check for updates it says that itunes can not be contacted and check my internet connection but i have internet? how else can i get ios5 on my phone?

edit the hosts file on your computer and remove any lines that contain gs.apple.com. Disable your antivirus and firewall.

The mute box is checked and grayed out so that I cannot uncheck it. How do I get my sound back?

The mute box is checked and grayed out so that I cannot uncheck it. How do I get my sound back?

does the sound work with headphones plugged in? Or no sound through the external speakers or headphones?

So, I have had the Ipod 4th generation for about a year now, and I have never had any trouble adding music onto my ipod until this latest version of itunes came out. Now, I cannot add any more music onto my ipod! I Have grayed out songs that I can't play

So, I have had an Ipod touch (fourth generation) for a little less than a year now, and I have never had any problems with it until the latest version of itunes came out. Now, my ipod never can sync (I left it up for an hour before and it only got to step 2 out of 7), and I can't add any more music to my ipod! To make it worse, about 100 songs that I had deleted off my ipod, but could still be found in my itunes library, appeared again on my ipod! But, they are grayed out and I can't listen to them so they just take up space.
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Try:
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Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
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To delete all music go to Settings>General>Usage>Storage>Music>Tap edit in upper right and then tap the minus sign by All Music
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
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My iphone 4s wifi on/off appear grayed out or dim i can not use and battery got problem with retain charge even not in use. and i am in india here no taking my product for repair . how i sort out this issue

Hi,
i bought iphone 4s in london but now return to india . right now i can not access wifi option because wifi on/off grayed out or dim . and also battery got problem to retain power it automatically loose power even not in use. i went to local apple service centre they said could not repair in india.they said talk to uk apple centre. so what i do now please any one give guidence .

You posted in the iPad forum instead of the iPhone forum. To get answers to your question, next time post in the proper forum. See https://discussions.apple.com/index.jspa I'll request that Apple relocate your post.
 Cheers, Tom

HT4009 IX have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?

I have an iPad version 4.3 and I had instagram install, like I was having problem I uninstalled it, but now I can't install it again, because my iPad doesn't support the new version, is there a way that I can download instagram for this iPad?

Update your iOS.
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iOS 5: Updating your device to iOS 5 or Later
http://support.apple.com/kb/HT4972
How to install iOS 6
http://www.macworld.com/article/2010061/hands-on-with-ios-6-installation.html
iOS: How to update your iPhone, iPad, or iPod touch
http://support.apple.com/kb/HT4623
If you are currently running an iOS lower than 5.0, connect the iPad to the computer, open iTunes. Then select the iPad under the Devices heading on the left, click on the Summary tab and then click on Check for Update.
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 Cheers, Tom

Is it me? Snow Leopard is ruining my Mac experience.

I am using a Blackbook 2.16 Ghz 2 duo with 2Gb ram, and since my upgrade a couple of weeks ago everything just seems wrong.
When i first installed i lost my iphoto application and had to have a service provider reinstall it. OK not a big problem. But everything is just running slower. I have never seen the rotating kaleidoscope as much as i have been seeing it now. I have not installed or changed anything since i upgraded from Leopard and the performance was so much better before.
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I have OSX 10.7.5. I loaded Powerschool, this sent me to oracle to load java 7, now powerschool won't laod, java 7 logo just spins. I contacted orgacle live help, said it was a mac problem that they could fix for $75. Any help would be wonderful. MT

I have OSX 10.7.5. I loaded Powerschool, this sent me to oracle to load java 7, now powerschool won't laod, java 7 logo just spins. I contacted orgacle live help, said it was a mac problem that they could fix for $75. Any help would be wonderful. MT

Pearson put out a tech note on this today - the new versions of Java are what's causing the problem. If you can use Time Machine to rollback java prior to a java 7 or 1.6.0_37 version that will get you going again. I've been searching for hours for a place to download the older version but it seems Apple's site and Oracle all only have the latest release. Still trying to see if I have a copy downloaded on a system that hasn;t been updated to copy off to a network drive or usb and install the older version on to systems.
PowerSchool Tech Notes
PowerTeacher Gradebook and recent Mac OS X Java update
An update to Java for Mac OS X was released on October 16, 2012. An issue has been identified with this Java update (Java for OS X 2012-006) which prevents teachers from launching PowerTeacher Gradebook.
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I know it's a little late but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play my music. It will play spotify and YouTube music but not my music. Everything else works fine but when I go to play a song it just skips to the next. Why

I know it's a tad late, but I recently updated my iPod touch 4th gen to iOS 6 and now it won't play any of my music. It will play Spotify and YouTube just fine, but it won't play my music. It will just skip to the next a d the next and the next after a second or two without any sound. Please help! Thank you.

Try:
- Reset the iOS device. Nothing will be lost
Reset iOS device: Hold down the On/Off button and the Home button at the same time for at
least ten seconds, until the Apple logo appears.
- Unsync all music and resync
- Reset all settings
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- Restore from backup. See:
iOS: How to back up
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I want to transfer pictures from my iphone 4 to a hardrive, but the problem is i dont know how. Can the genius bar help me with that, and can they possibly do this for me if i bring my iphone and hard drive with me there. Also if there is a cost, how much

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iOS: Importing personal photos and videos from iOS devices to your computer

I burned an iMovie slideshow project to a DVD but, despite the mac saying that it would play on a mac or windows computer it won't play on my windows laptop. Any ideas-?

I burned an iMovie slideshow project to a DVD but, despite the mac saying that it would play on a mac or windows computer it won't play on my windows laptop. Any ideas…?

Download VLC Player
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Cheers
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I bought the movie "The Sky Crawlers" for 20 bucks, but halfway through the movie, it stoped. Now it won't play anymore!

I bought the movie "The Sky Crawlers" for 20 bucks, but halfway through the movie, it stoped. Now it won't play anymore! I really want to watch that movie, it's cool, but I Can't watch it anymore! Help?

The 3G iPod can only play SD video. Are you trying to sync the HD version?

I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?

I upgraded my iPod Touch 4th Gen yesterday. Now it won't play music, which is the main thing I use it for. Over 11,000 songs [it's a 64GB model] -- will I actually have to restore the device and re-add all that music?
[Music files are still there, and I can play them on my computer directly from the iPod [just one track at a time] but not in the usual way, through headphones.]
On the Summary page of iTunes for the iPod, it shows 50-plus gigabytes of "Other" content and no music, which was not previously the case. I assume this is related to the problem.
I can bring up individual tracks on the iPod and see cover art, but cannot play the music.

iCloud is free, iTunes match is $25 a year.
I had the same problem and when I went to Settings I had 0 songs, even though they were obviously still there since I only had 15GB free on my 64GB device.
I decided to do a complete reset/restore of my 4th gen iPod Touch, Bad move! I've been messing with it for hours, and it simply won't restore--it keeps hanging on a black screen with an Apple logo and a progress bar at about 10%, sometimes it goes completely blank and tries again, with the same result. (I've posted my question/plea for help here: https://discussions.apple.com/message/19735862 )
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I could start from scratch, but I really, really, really don't want to go through all of my hundreds of apps, reinstall them one by one, etc. etc. etc.
I thought that once I started using iCloud, I didn't need to sync with iTunes anymore--guess I was wrong.

Upgraded to the latest Keynote (5.3 1170) and now videos won't play in presentation mode, only audio

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I had the same problem today in front of an audience with 300 people (MacbookPro OSX 10.10, Thunderbolt-VGA adapter, PPT 14.4.6).
Here what I figured out so far:
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4. Also.... in one case I had to hit the volume control once to get the sound back even though movie was playing
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I know it is only a symptom fix but it worked for me

TS1574 Great, but the article very carefully AVOIDS one key point: What do you do when the MUTE is checked but grayed OUT so that you can't uncheck it? This whole problem is ruining my MAC experience, since now mp4s won't play since there's an unexpecte

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