TS1591 When I plug in my iphone to my laptop nothing happens.

When I plug in my iphone 5 to my laptop nothing happens.It doesn't show up anywhere. What should I do?

Hi there,
I would recommend taking a look at the troubleshooting steps found in the article below.
iOS: Troubleshooting USB connection
http://support.apple.com/kb/ts1286
-Griff W.

Similar Messages

I click on the itunes icon on my desktop and nothing happens. I plug my iphone into my laptop, nothing happens. Can't pull up my music library! Why?

Why is nothing happening when I click on my itunes icon or when I plug my iphone into my computer?

Remove MacKeeper. It's garbage and will only cause you problems. It's possible that it is causing this problem.

When i plug the ipod on to the mac nothing happens

When I plug the new ipod touch 16g 4th gen it is not recognised on the itunes on the mac and it doesnt charge? Why would it not be recognised by the mac?

Yes.
Your own folder structure is now unnecessary.
If you're worried about how to access the files:
There are many, many ways to access your files in iPhoto: You can use any Open / Attach / Browse dialogue. On the left there's a Media heading, your pics can be accessed there. Command-Click for selecting multiple pics.
(Note the above illustration is not a Finder Window. It's the dialogue you get when you go File -> Open)
You can access the Library from the New Message Window in Mail:
There's a similar option in Outlook and many, many other apps. If you use Apple's Mail, Entourage, AOL or Eudora you can email from within iPhoto.
If you use a Cocoa-based Browser such as Safari, you can drag the pics from the iPhoto Window to the Attach window in the browser.
If you want to access the files with iPhoto not running:
For users of 10.6 and later: You can download a free Services component from MacOSXAutomation which will give you access to the iPhoto Library from your Services Menu.
Using the Services Preference Pane you can even create a keyboard shortcut for it.
For Users of 10.4 and 10.5 Create a Media Browser using Automator (takes about 10 seconds) or use this free utility Karelia iMedia Browser
Other options include:
Drag and Drop: Drag a photo from the iPhoto Window to the desktop, there iPhoto will make a full-sized copy of the pic.
File -> Export: Select the files in the iPhoto Window and go File -> Export. The dialogue will give you various options, including altering the format, naming the files and changing the size. Again, producing a copy.
Show File: a. On iPhoto 09 and earlier: Right- (or Control-) Click on a pic and in the resulting dialogue choose 'Show File'. A Finder window will pop open with the file already selected. 3.b.
b: On iPhoto 11 and later: Select one of the affected photos in the iPhoto Window and go File -> Reveal in Finder -> Original. A Finder window will pop open with the file already selected.

I am trying to upload pics using a nexxtech sd multicard reader...when I plug it in to the usb port nothing happens?

My mac won't recognize my sd multicard reader when trying to upload pics...pls help?

Good day,
Sorry to hear you're having trouble. Could you try the solutions outlined in this document: Troubleshooting Common Problems with ExportPDF
Let us know how it goes!
-David

When I plug in my iPhone to sync, it starts but does not complete the process and several pieces of data are not being transferred to my iPhone from my MacBook Air.

Problem:
When I plug in my iPhone to sync, it starts but does not complete the process and several pieces of data are not being transferred to my iPhone from my MacBook Air.
Any help that you can provide in helping my iPhone accurately sync with iPhoto and iTunes will be greatly appreciated.
Symptoms:
1)   Sync: It’s not completing the sync. Below, I’ve provided all of my settings from the iTunes Summary tab so that you might tell me if I’ve selected any incorrect options. I prefer to sync the “old school” way – by connecting to the computer – as opposed to syncing over the cloud. Perhaps this is what’s causing the problem? Here is a list of the steps displayed in the iTunes window as the sync progresses:
waiting for sync to start (step 1 of 7)
backing up (step 2 of 7)
preparing to sync (step 3 of 7)
determining apps to sync (step 4 of 7)
preparing apps to sync (step 5 of 7)
importing photos (step 6 of 7)
waiting for changes to be applied (step 7 of 7)
syncing apps / copying 1 of 4 (App name) (step 7 of 7)
canceling sync
apple icon
2)   Photos: I've selected only certain of my iPhoto albums to sync to my iPhone. All of the albums are correct/complete in iPhoto. All of the albums are listed on my iPhone, both before and after the sync, but the albums are empty (no actual photos) before and after the sync. Perhaps this is tied to the fact that the sync isn’t completing, but because “importing photos” is one of the steps that the incomplete sync displays, I don’t know.
3)   Apps: When I launch iTunes and click on the Apps folder under the Library listing, then click on the Updates tab, iTunes searches for any Apps needing to be updated and provides a list. If I click on Update All, the Apps are successfully updated in iTunes. But, when I plug in my iPhone so that the updates will transfer to the apps on my iPhone, the updates don’t transfer to the apps on my iPhone and those apps still reflect that they need updating on the iPhone.
Other Potential Pertinent Info:
The flash memory hard drive on my MacBook Air recently died (perhaps a month or two ago). Apple had emailed me about a known issue and literally the next day, my MacBook Air crashed. I installed a new flash memory drive and re-installed everything from a backup off of an external hard drive. Everything seems to be working fine; it recreated accurately all of my software and data, including iPhoto and iTunes, the pictures and songs (respectively) for which are stored on that hard drive, as opposed to being on the flash memory in the MacBook Air itself. However, I don’t recall if the start of the sync problem described herein started happening at the same time that I replaced the flash memory drive. All I know is that the computer is working perfectly in all respects and that even as the sync is failing, it at least says that it’s doing the right things and looking in the right places (e.g., the list of albums on my iPhone matches the list of albums in iTunes, etc.).
Settings/Status:
MacBook Air
OSX v. 10.9
iPhoto ’11 v. 9.5 (902.7)
iPhone iOS 7.0.4
iTunes v. 11.1.3 (8)
Summary Tab
Backups (This Computer)
Options
Automatically sync when this iPhone is connected
Sync only checked songs and videos
Photos Tab
Sync Photos from iPhoto (429 Photos)
Selected albums, Events, and Faces, and automatically include (no Events)
Albums – 9 are selected

You need to download iTunes on your computer. iOS 6 requires the latest version of iTunes which is 10.7.

When I plug in my iPhone 4S into my computer the iTunes program doesn't open. Only the Music iTunes opens

I have not synced my iPhone for some months. When I plugged it into my computer the iTunes program does not launch. There is an iTunes icon installed but this only opens as a Music/video program. There is no side panel where I select my device, account, apps, etc. I have tried re-installing iTunes but there is no difference. AutoPlay opens when I plug in the iPhone offering file, picture etc sharing but nothing elso opens.

Hi jonboy12355887,
Welcome to the Apple Support Communities!
If your iPhone is not showing in iTunes when connected to your Windows computer, please follow the steps listed in the attached article. I know situations like this can be very frustrating, but the information provided in this article should help you resolve the situation.
iOS: Device not recognized in iTunes for Windows
Have a great day,
Joe

I had to re download itunes on my computer and when i plug in my iphone it says im connected to a different itunes library. is there a way to sync my iphone to the new library without erasing the stuff on my phone?

On my laptop i had itunes but recently i needed to delete everything on my laptop including itunes. When i went to update the music on my iphone i re downloaded itunes but when i plug in my iphone a message pops up saying my phone is connected to another itunes library. When i clicked sync it says that i have an option to erase and re sync my iphone. I dont really care about loosing my music but i dont want to lose all my pictures on my iphone. Is there anything i can do to keep them?

Syncing shouldn't trouch you photos unless you have photos in a Photo Library album. These would be photos that were synced to your phone from your computer. If you do have any, you'll need to use an app like PhotoSync to transfer them to your computer prior to syncing.
If you prefer to backup your camera roll photos prior to syncing, open iTunes and go to Preferences>Devices and check "Prevent...from syncing automatically". Then connect your phone to your computer and import them as explained here: http://support.apple.com/kb/HT4083.
Then, to minimize data loss, follow the steps in this user tip: https://discussions.apple.com/docs/DOC-3141. To follow the steps, first open iTunes and go to View>Show Sidebar. Also, Transfer Purchases is now located in File>Devices.

When I plug in my iPhone 5 w/OS 8.1.2 and try to sync. w/iTunes 12.0.1 it crashes.

When I plug in my iPhone 5 w/OS 8.1.2 and try to sync. w/iTunes 12.0.1 it crashes. Any fixes?

I noticed this problem, iTunes displayed my iphone, but crashed soon after, with the color spinning wheel.
I did the following things and it worked for me.
I downloaded the last version of itunes, remove iTunes.app with CleanApp, and all these files.
/Library/Frameworks/iTunesLibrary.framework
/System/Library/CoreServices/CoreTypes.bundle/Contents/Library/MobileDevices.bun dle
/System/Library/Extensions/AppleMobileDevice.kext
/System/Library/Extensions/AppleUSBEthernetHost.kext
/System/Library/PrivateFrameworks/AirTrafficHost.framework
/System/Library/PrivateFrameworks/CoreFP.framework
/System/Library/PrivateFrameworks/DeviceLink.framework
/System/Library/PrivateFrameworks/iTunesAccess.framework
/System/Library/PrivateFrameworks/MobileDevice.framework
I restarted, installed iTunes, restarted again and I was able to sync again.

How can I disable the Photos app from automatically running when I plug in my iPhone?

How can I disable the Photos app from automatically running when I plug in my iPhone?
I have no intention of ever using Photos, in fact, having to abandon Aperture takes me one step close to moving back to Windows, but I digress.
I just want to NOT have to kill the Photos app every time I plug in my phone.
Thanks.

I am still seeing the option Image Capture, like shown in the screenshot that Rysz posted. But it is another example of the hide-and-seek Apple likes to play with us.
The option has to be set for each device individually. With the device connected to USB, you have to click the tiny disclosure triangle in the lower left corner of the sidebar to reveal the option.
I was perfectly happy with the program I paid for (Aperture), and now to maintain the functionality I have to pay for another application (LightRoom) to get the functionality that I paid for in Aperture.
Aperture 3.6 is working well with Yosemite. I will use it, as long as I have a Mac, that will run Yosemite or a compatible system.
Have you looked at Capture One? It looks much more similar to Aperture than Lightroom.

I have my iPhone 4s plugged into a dock and the dock connected to an amplifier, the problem is that the amplifier doesn't have a volume changer and when i plug in the iPhone into the dock the iPhones volume bar disappears. how can i change the volume?app?

Hi
I have my iPhone 4s plugged into a dock and the dock connected to an amplifier with 2 speakers and a bass, the problem is that the amplifier doesn't have a volume changer and when i plug in the iPhone into the dock the iPhone´s volume bar disappears and im not allowed to change the volume and its very loud. how can i change the volume? is there an app? any ideas??(my dock doesnt have infrared remote controller )
TY!!!!

Kline25 wrote:
So even if I just ask to pay them to replace the lock button they won't because my screens are third-party?
Apple does not repair devices beyond replacing the screen on some models or a battery replacement. They replace the ENTIRE device.
For the Out of Warranty replacement cost, you could have gotten a fully functional replacement device. Instead you chose to spend less to get only the screen replaced and continue to live with additional issues.
Apple will not touch the device now. They will know that it was opened elsewhere and that the replacement screen is not original.

ITunes and iTuneshelper crash when I plug in my iPhone

I'm out of ideas on this problem...
Beginning yesterday, when I plug in my Iphone to sync it with iTunes, both iTunes and iTuneshelper crash, and Windows gives me the option to create a crash report. As a result I can no longer sync my iPhone with my Thinkpad.
No new software in the past several days, no other change in system stability. iTunes 9.0.3.15, iPhone OS 3.1.2, Windows XP SP3 with all updates applied.
Is there a log or dump file I can upload to help point to my problem?
Thanks in advance.
Andrew
Message was edited by: fredd9999
edit: I should add that when I plug in the iPhone, iTunes doesn't even get to the point of displaying its gui...it crashes on start and iTuneshelper goes with it. If I leave iTuneshelper not running and just re-run iTunes by manually starting it, it won't recognize the iPhone but doesn't crash, either, when I plug in the phone. I know iTuneshelper interfaces the phone to iTunes, so I guess something is going wrong in the iTuneshelper-iPhone exchange.

This is interesting: when I attempted to re-boot into safe mode I inadvertently booted into the Thinkpad Rescue and Recovery partition. The first thing it does is check the core OS files, and it found that ws2_32.dll was corrupted. It replaced the file and I re-booted Windows in normal mode. After it finished booting I plugged in the iPhone and up came iTunes. The phone synced and I'm back in business.
I'm going to take a look at the article you just pointed to, never heard of that tool. Hopefully Windows remains stable and whatever corrupted ws2_32.dll was a one-time actor.
Thanks for your help here, you got me headed down the right path.
Andrew
Message was edited by: fredd9999

Itunes application not responding when I plug in my iphone

I am on itunes 8.2 and when I plug in my iphone itunes just goes into application not responding.
I wait for a while and then unplug the phone and it goes back to working again.
On the phone there is no "Sync" message. In fact with the phone plugged in I can access the phones apps just as if it was not plugged in.
But initially when I plug it in, it does the double vibrate and shows the charging graphic so I know the cable is ok.
The phone is already on 3.1 apparently because some new features are there... like selecting multiple photos to email.
But I don't recall ever running any updates in itunes to make it use the new software as I read you were supposed to do.
I don't want to upgrade to itunes 9 because I read so many people having problems with it... but I wonder if the phone is no longer compatible with itunes 8.2
Any help is appreciated.
Thanks.
-Jeff

Do you know if the problems people have reported with itunes 9 was before the 9.1 release?
I've heard tons of people saying they were reverting back to itunes 8.2 because 9 was so bad.
Am a bit nervous about that update because of that.
But an applecare guy told me that the 9.1 was supposed to address those issues. I have just not heard anything about that actually fixing things though. Still seems like a lot of people are dreading the new itunes 9.
If you are an itunes 9 user, did you have any problems with it wiping out your library or any terribly long syncing times?
Thanks.

ITunes has stopped launching when I plug in my iPhone via USB

Two things have stopped working with my iPhone recently.
1. iTunes no longer launches automatically when I plug in my iPhone to my iMac via USB.
2. The iPhone Notes app has stopped syncing via USB lead between the iPhone and the iMac.
I have tried closing applications, and rebooting both the iPhone and iMac, but this makes no difference.
I'm running OS X 10.6.8 on my iMac.
My iPhone is a 3G running iOS 4.2.1
Can anyone help?
This sounds like a bug introduced by a recent software update. Is anyone at Apple listening?

For point 1 have a look on your Mac:
Settings | System | Users & Groups | Your Account | Login Items
and see if iTunesHelper is there and ticked. If it has a yellow warning symbol next to it it has lost were to find this app which brings up iTunes when you connect devices.
It could have been messed up by an upgrade of iTunes. To set it up again you can add it to the 'Login Items' again. The iTunesHelper application is buried inside the iTunes application special folder:
Applications > iTunes > Contents > MacOS > iTunesHelper
you can navigate to it by looking at the package contents for iTunes (right click it). You can't add it by choosing the '+' button because you have to look inside iTunes.
Open Users & Groups, your account, Login Items then next to it
Open a Finder window navigate to iTunesHelper like above and then drag icon for it into the Login Items window.

My iphone wont turn on, the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes

my iphone wont turn on. the screen is just barely lit and has a greyish appearance; plus when i plug in my iphone to my macbook pro it doesnt show up in my itunes. what do i do?

http://support.apple.com/kb/ht1808

ITunes no longer opens when I plug in my iPhone - iPhoto does. Help!

Don't know what happened - but when I plug in my iPhone to sync - iPhoto opens up - not iTunes. I went to Help, and changed USB port, restarted computer and iPhone.... iPhoto still opens instead of iTunes. Device only shows up on iPhoto window, not iTune. Is there a fix?

It SHOULD show up in iPhoto if you have photos in your Camera Roll, in addition to opening in iTunes.

TS1591 When I plug in my iphone to my laptop nothing happens.

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