TS1702 Ipad problems with channel 4 on demand app

Hey dudes,
Can anyone help. I've got new iPad 3rd generation. Having problems with channel 4 on demand application. When I want to watch catch-up program's
The adverts will play but the programmes will not they just freeze.
I have ready tried the following:
Deleted the app and re-installed. But having the same problems. My iplayer and itv player works perfectly with no problems.
can anyone please help?
S

You said you tested another VOD... Did the other have the same issue, or not?
Unplug power from the Set-top box and router for a few minutes..... PLug them back in and try again... if still not, then remove power from the STB and reset the router with a paperclip or pen in the reset hole on the back of the router for 15 seconds... turn them on and try again
If that does not resolve the issue, contact tech support and have them try to reset the STB and possibly reboot the ONT, and then go from there
Bob Robertson - Lighter Klepto - I steal lighters, not bandwith

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TS1702 Ipad problems with channel 4 on demand app

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