TS1702 My brother was on my ipod and purchased items from subway surfer which costs, £14.68. How can i get a refund? Or how can i cancel it?
Please help me!
My brother was on my ipod and purchased items from subway surfer which costs, £14.68. How can i get a refund? Or how can i cancel it?
"What do you mean? "
What don't you understand?
"He didn't know what he was doing"
Yet, you let him play with you ipod.
You can try contacting itunes support and asking for an exception, but they are under no obligation to allow.
He didn't know what he was doing
Similar Messages
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I was given an ipod and it has been disabled and I have tried to hook it up to itunes and it won't sync
Restore, if iTunes will let you. Everything except the password will be restored. Connect via cable to the computer that you use for sync. Be forewarned that it takes a long time. From iTunes, select the iPad/iPod and then select the Summary tab. Follow directions for Restore and be sure to say "yes" to the backup. You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod. Again, say "yes."
At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod. As before, say "yes." Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time. If that happens, only the apps that are part of the IOS will appear on your device. Corrective action is simple - choose manual "Sync" from the bottom right of iTunes.
If you're unable to do the Restore, go into Recovery Mode per the instructions here. -
I was updating my iPod Touch 5 iOS from Ver 7.0.3 to Ver 7.0.4 and myiPod locked up. I can not reset or restore the unit. The only thing it will do is show me a graphic of thr lightning cable facing up to an arrow and then to a circular blue iTunes icon. I interpert this to mean "connect the iPod to my computer thru the USB cable while iTunes is running. I do this and nothing changes. Total lock up. Any ideas?
Thanks.
Stroke72You need to restore the iPod...
http://support.apple.com/kb/HT1414
http://support.apple.com/kb/HT1808 -
I was updating my iPod and received error 1602, now my iPod is not responding. Can someone help me?
Error 1602: Try the following steps to resolve this error:
Ensure proper USB isolation troubleshooting has been performed, and test with a known-good cable.
Follow the steps listed for Error 1604.
This error may be resolved by disabling, deactivating, or uninstalling third-party security, antivirus, and firewall software. See steps in this article for details on troubleshooting security software.
Above from:
http://support.apple.com/kb/TS3694 -
I was updating my ipod and it went straight into recovery mode so I tried to restore it and it says it cant because the connection
Hello courtney lynn 7420,
Thanks for using Apple Support Communities.
From your post I understand you ran into an issue with restoring your iPod with iTunes. Without an error message or error code provided, the best troubleshooting step for you to go through is the article linked to below.
Resolve iOS update and restore errors in iTunes
Cheers,
Alex H. -
I was charging my iPod and after charging for about 30 minutes I unplugged it. But now all it says is OK to disconnect. I have no idea what to do.
This is the ipod touch forum.
Try posting in the ipod nano forum. -
I was playing my iPod and then shut it off... When I tried to turn it back on it wouldn't work and I don't think I got a warranty
Please con someone helpAlthough you may have already tried this, I suggest plugging your iPod in to see if its battery has run out. To check your warranty go to apple.com -> support -> contact us -> check your coverage. You probably have one year warranty if you bought this product new from apple.
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I need to remove my sons ipod and e-mail from my account how do I do it?
I need to remove my sons ipod and e-mail from my account how do I do it?
So, why do you think it is attached? Have you tried to set up a new Apple ID for him using his email address? Give it a go to see if you can. Once you have set it up, then that is what he would use to sign in to the iTunes Store on his iPod or when he was on the computer where your iTunes library is (or where his iTunes library is).
Here's the link to create a new Apple ID:
https://appleid.apple.com/cgi-bin/WebObjects/MyAppleId.woa/wa/createAppleId?loca lang=en_US
Let me know how it works out or if you have other questions!
Cheers,
GB -
When I first attached a cable from iphone6 to hdmi on tv, I was able to read kindle on tv. After watching movies and playing Pandora from iphone to tv through the cable, I can no longer read kindle through it. What settings do I need to change?
Hi,
Already mentioned on the following post:
http://h30434.www3.hp.com/t5/Other-Notebook-PC-Questions/VGA-on-laptop-HDMI-on-TV-needs-connected/m-...
You need a CONVERTER, not ADAPTER The setup:
The following list may help:
http://www.ebay.com.au/sch/sis.html?_kw=HDMI+To+VGA+COMPONENT+Adaptor+A+V+Digital+Converter
Laptop (VGA) ---- Converter from VGA to HDMI ------ TV
You also need sound, you can buy a converter with sound OR connect sound directly from laptop to TV.
Regards.
BH
**Click the KUDOS thumb up on the left to say 'Thanks'**
Make it easier for other people to find solutions by marking a Reply 'Accept as Solution' if it solves your problem. -
If i have already logged in my iTunes with my iPod and plugged that in, but now i have a new iPod and I want to plug that in to my laptop how would i do that with out losing anything on my new iPod and my old one. Both my ipods are on different accounts?
Nothing special. See:
How to Set Up Two iTunes Accounts on One Computer | Chron.com
iTunes: How to share music between different accounts on a single computer -
It doesn't work when I press "transfer purchased items from ipod" and I don't know specidicly whitch item I need to transfer.
Whenever i press "transfer purchased items from ipod", itunes sync's for about 3 seconds, but I still can't install updates on the ipod without itues warning me about purchased items on the ipod, that aren't in the itunes library. I've tried folowing the steps in itunes help, but I can only find a step guide for when you know the specific item that needs transferring, and I donøt know that specific item.This Apple Tech Note explains the process:
http://support.apple.com/kb/ht1848
It will transfer all purchased items that the computer you are transferring to is authorised to play: you don't have to select the items. -
I was able to drag and drop songs from iTunes in to Garage Band so I could slow them down to learn how to play them. Since the newest version of iTunes came out I no longer can. Is this a feature that I can turn back on? I really would like to continue to utlize that feature because it makes learning to play songs easier. Any help would be appericated.
To import music into your iTunes library on the computer go to iTunes>Help>iTunes Help>Add items to iTunes and follow the instructions
Delete the "songs" that do not play in your iTunes library and reimport them. -
I lost my iPod touch 32 GB a month ago, and today I got a new iPod touch 64 GB. While syncing it with itunes, I got my music library, books and purchased items back, but I didn't get my photos and videos.How can I get my old photos back in my new iPod?
Correct. When you update via iTunes all synced media that is not in your iTunes library will be lost.
As IO said before:
You can redownload most iTunes pruchases by:
Downloading past purchases from the App Store, iBookstore, and iTunes Store
I do not think it included audio books. -
HT1535 I was syncing my notes and they disappeared from ipad and now I can't find them on my pc.
I was syncing my notes and they disappeared from IPAD and now I can't find them. Where or how can I retrieve them?
Try Music App>Others
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Can I use my old IPhone as an Ipod, and download songs from ITunes?
Can I use my old IPhone as an Ipod, and download songs from I Tunes?
Sure, it will work just fine that way. Leave the deactivated sim in the phone, as you'll need it should you ever have to restore or upgrade the software on the phone. You can't activate any GSM iPhone without a valid sim in the phone.
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