TS1717 I can only preview songs 10 seconds in the itunes store

Here we go again. Another annoying iTunes problem that pops up unexpectedly and probably can't be fixed until the next upgrade...
Song previews in the iTunes store stop after 5-10 seconds.  I know this is a discussed problem but I can't find that thread. Note: The same songs, when purchased and downloaded plays OK from the library. The problem is with all previews. Instead of 1 minute or 90 seconds, I get only 5-10 seconds.
None of the suggested solutions work:
1) using the command prompt to flush the dsn cache,
2) just try to play the preview several times,
3) start and run itunes in safe mode.
The problem began a few weeks ago and it persists in one account on one computer. (Win 7 Pro).  It works properly in the same account on my other computer (Win XP Pro).  I'm running the latest Version of iTunes - I checked for updates. (10.X.X).
Please don't suggest I uninstall and reinstall everything. Anybody can suggest that (and Apple usually does). That is not really a solution, but it's what I have had to do every time I have run into a problem with iTunes.
Thanks, hope you can help

Are those songs in the iTunes library on the computer the device is normally synced with?  If so, sync them to the device.

Similar Messages

  • I purchaced A TV series on Itunes and I can only view 30 seconds of the show.

    I bought a tv series and can only play 30 seconds out of 45 minutes....please help.

    I am having the same issue. It shows the entire series purchased. I downloaded episode 1, no issues. now i am on episode 2. i downloaded it. at 1st i could only hear audio. i rebooted, now i can only see 30 seconds of the episode.
    Whats going on?
    I've been trying to solve this for an hour. snowed in and need something to watch!!!

  • Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

    Why are songs/albums deleted off of the iTunes store? How can I get them back on the iTunes store? PLEASE help. Thank you.

    Perhaps the copyright holders chose to remove them. What album were you after?
    tt2

  • I am unable to transfer song bought from the itunes store to my ipod- can anyone please assist?

    I am unable to transfer song bought from the itunes store to my ipod- can anyone please assist?

    What happens when you try?
    If the song is an older purchase (from more than a few years ago), it may have DRM (copy protection).  You can check by selecting the song on a list in iTunes, and doing a Get Info (right click - Get Into).  On the Info window Summary tab, if Kind is Protected AAC audio file, it has DRM.  Also note what it says there for Apple ID.  You need to authorize the computer you use with the iPod to play content purchased with that Apple ID.
    From the iTunes menu bar, under Store, select Authorize This Computer.  Enter the Apple ID (and password) used to purchase the song.  One computer can be authorize for multiple Apple IDs.
    NOTE:  More recent iTunes Store song purchases do not use DRM, although other type of media (such as TV shows and movies) still do.
    If that's not the cause of your problem, please post back with more details...

  • TS3297 why I can't make a purchase on other itunes store I always get a message that "this account name can only make a purchase from the Qatari store" when I tried to change the store since the product is not available or only available in USA or Philipp

    why I can't make a purchase on other itunes store I always get a message that "this account name can only make a purchase from the Qatari store" when I tried to change the store since the product is not available or only available in USA or Philippines

    just call them...i bought my PB when it came out...but I had an issue recently and called them up and they helped me out....
    Sorry can't help you with any of the other problems...mine are working fine...

  • HT1725 I bought a song off of the itunes store on my iphone but it wont play.  I even tried to repurchase it but it says that I already purchased it.  I have restarted my phone and turned it off but it still won't download or play.  HELP!

    I bought a song off of the itunes store on my iphone but it wont play.  I even tried to repurchase it but it says that I already purchased it.  I have restarted my phone and turned it off but it still won't download or play.  HELP!

    Depending upon what country that you are in (music can't be re-downloaded in all countries) then try deleting that track from your phone and re-download it via the Purchased tab in the iTunes store app on it, or the Purchased link under Quicklinks on the right-hand side of the iTunes store home page on your computer's iTunes.
    If you aren't in a country where you can re-download music or if it re-downloads in the same state then try the 'report a problem' link from your purchase history : log into your account on your computer's iTunes via the Store > View Account menu option and you should then see a Purchase History section with a 'see all' link to the right of it ; click on that and you should see a list of your purchases ; find that song and use the 'Report a Problem' link and fill in details about the problem (iTunes support should reply within, I think, about 24 hours).
    If the 'report a problem' link doesn't work (it's been taking some people to this site on a browser instead of showing a form in iTunes) then you can try contacting iTunes support via this page : http://www.apple.com/support/itunes/contact/- click on Contact iTunes Store Support on the right-hand side of the page.

  • How Do I Get An Uploaded Song Removed From The iTunes Store That I Own?

    I own a production company and I own a song that has been uploaded to iTunes Store for sale.  I am having problems with the people that I have trusted in properly administering the publishing aspects of the song. How do i get the song removed from the iTunes Store so i can get it re-released under another publishing group who have shown they can properly administer the publishing/copyrighting/monetary aspects of my song?

    DUPDAWG wrote:
      ps I used to be able to create my own "Ringtones" via iTunes and songs I had in iTunes, but they took that away I guess.
    No they didn't. You can still create your own ringtone using computer iTunes.
    Here are the steps:
    Select a title (.mp3 or .m4a) in your iTunes Library
    2. Do File > Get Info on selected title (Windows do Edit > Get Info)
    3. In the dialog choose Options tab
    4. Set Start Time and End Time (no more than 35 secs otherwise won't work)
    5. Close dialog.
    6. Now control click the title (right click) and choose Create AAC Version
    7. When it is done, drag the newly create title to the desktop.
    8. Delete the newly create title in iTunes.
    9. Rename the title on your desktop from ringtone.m4a to ringtone.m4r
    10. Drag and drop it into iTunes
    Now you have a ringtone.
    Make sure it is selected in iTunes's Tones tab for syncing with your iPhone.

  • My pc crashed and erased my itunes songs purchased from the itunes store. How do i get that content back without having to purchase them again?

    my pc crashed and erased my itunes songs purchased from the itunes store. How do i get that content back without having to purchase them again?

    I have somewhat of a similar problem. After iTunes last update, I am missing some of my purchased files of music,ringtones, and TV shows. Possibly movies, but just thought of that and did not look yet. Seems everytime there is an iTunes update, something happens, but usually an easy fix by just deleting music files from CD's that I loaded onto iTunes and no longer recognized after an update and reload from the hard drive. This time I do not have a current back up of all the music, ringtones, and tv shows I have purchased.
    So I am also wondering how can I redownload purchases without being charged when there is no file left on the hard drive. It just stays listed in iTunes though.

  • HT201272 Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store

    Having a bad day my iTunes library got corrupted and my back up disk has failed how can I restore my purchases from the iTunes store? When I try it tells me the pruchases have already been downloaded to this computer.

    Does your purchased rmusic appears under the Purchased link under Quicklinks on the right-hand side of the iTunes store home page (music can't be re-downloaded in all countries) ? If they do and you don't have the cloud symbol against them so as to re-download them, then do you still have the entries for them in your library i.e. where you would normally click on them to play them ? If you do then try deleting them from there (iTunes will be seeing them and assuming that you still have them somewhere) and they should then get the cloud symbol for re-downloading in the Purchased link.
    If you aren't in a country where music can be re-downloaded then you could try contacting iTunes support and see if they will grant you a re-download : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page,

  • Can you help me EXIT  from the itunes store back to my play list?

    can you help me EXIT  from the itunes store back to my play list?

    If you're using iTunes 11, click on "Library" on the top right, then clck on "Playlists" on the top.

  • TS3297 I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

    I can't make purchases anymore in the App "Clash of Clans" and yet I can purchase music and movies from the iTunes store. Can someone help?

    What happens when you try to buy them, does the 'buy' button not work, do you get any error messages ... ?
    If you are getting a message to contact iTunes Support then you can do so via this link and ask them for help (we are fellow users on these forums, we won't know why the message is appearing) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
    If it's a different problem ... ?

  • I can no longer purchase anything at the iTunes store.  I get error 45064

    For the past 18 months I have not been able to purchase items here in Germany.  My situation is a bit odd, I have my computer and  IP in Germany, my billing is a USA account.  I continually get error 45054.  No matter what I do, it does not work. I've even gone so far as to cancel my account and delete all iTunes files, nothing works.  However, when visiting the USA, I brought my laptop, joined iTunes and was able to purchase music. However, the second I tried to do so, with the same laptop, after returning to Germany, I received the same error notice.
    I suspect it's a tax issue, music purchased here in Germany through iTunes is significantly more expensive than the USA site.  I'd like find out if an iTunes technician can figure this one out, perhaps even remoting into my computer.

    If you are in Germany then you can only use the German iTunes store - you have to be in a country to use its store, using a country's store when not in that country is a violation of the store's terms (terms that you've agreed to) and Apple could permanently disable your account.
    Edit : just noticed that your tagline says Windows
    This appears to have worked for at least one person : -45054 error on 1 profile, but not the other
    Or you could try the troubleshooting on this page which has been posted in response to a couple of 45054 threads : Can't connect to the iTunes Store - Apple Support
    If they don't work then you could try asking in the iTunes For Windows forum on here.

  • While importing and burning some CDs, my entire library has disappeared.  Also, there no longer is a "burn file to disc" command in the File menu.  I have downloaded the latest version of itunes which restored only tracks I bought from the iTunes store.

    Also, the "burn playlist to disc" command has disappeared from the File options.  I downloaded the latest version of iTunes but that only restored tracks I'd bought from the iTunes store.  I also tried setting up another logon.

    Empty/corrupt library after upgrade/crash
    Hopefully it's not been too long since you last upgraded iTunes, in fact if you get an empty/incomplete library immediately after upgrading then with the following steps you shouldn't lose a thing or need to do any further housekeeping.  Note that in iTunes 11 an "empty" library may show your past purchases with links to stream or download them.
    In the Previous iTunes Libraries folder should be a number of dated iTunes Library files. Take the most recent of these and copy it into the iTunes folder. Rename iTunes Library.itl as iTunes Library (Corrupt).itl and then rename the restored file as iTunes Library.itl. Start iTunes. Should all be good, bar any recent additions to or deletions from your library.
    Alternatively, depending on exactly when and why the library went missing, there may be a more recent .tmp file in the main iTunes folder that can be copied & renamed as iTunes Library.itl to restore the library to an earlier state. Look for a recent .tmp file that is similar in size to the .itl files in the Previous iTunes Libraries folder. If it has happened repeatedly you may want the earliest such file generated since the last iTunes upgrade.
    If applicable, see iTunes Folder Watch for a tool to catch up with any changes since the backup file was created.
    When you get it all working make a backup!
    Should you be in the unfortunate position where you are no longer able to access your original library, or a backup of it, then see Recover your iTunes library from your iPod or iOS device.
    I've noticed more of these missing library posts of late and a common factor to most since I started asking is AVG Anti-Virus. It seems in some cases it might be at least part of the reason why the library file disappears. Try excluding the iTunes folder from any AV scanning process.
    tt2

  • How do I stop iTunes from automatically "correcting" song info from the iTunes Store?

    I frequently rename songs that I download from the iTunes Store for various reasons. For example, when I bought Pet Shop Boys' album Electric on CD, I changed the album name of the pre-release single "Vocal" from "Vocal - Single" to "Electric", and also changed the track numbers to reflect its position on the album. The track grouped with the other tracks that I had copied from the CD, and everything seemed fine.
    However, at random times, I have found that iTunes will attempt to "correct" my changes, leading to some very bizarre circumstances. With Electric, after having the album appear correctly for over two months, it suddenly messed up. The album was still labelled as "Electric", but it appeared in alphabetical order under V, as if all of the tracks had "Vocal - Single" in the album field. It also changed Vocal to track 1, which would be correct for the single, but not for the album. I changed everything back, and while it was fixed on iTunes, the problem persisted on my iPhone - this time, creating two duplicate albums both organized under "Vocal - Single", with an interface that looked like the artist view rather than the album view. I had to delete the album completely from my iPhone and re-sync it to make the changes carry over. This has happened before with other albums where I combine iTunes Store tracks with tracks ripped from CD.
    This has also occurred when I've tried to compile multiple albums, this time entirely bought from the iTunes Store, into one album. To use another Pet Shop Boys example, there were three EP-style singles released on iTunes in support of the album Elysium. Rather than having two or three tracks each labelled as "Winner - EP", "Leaving - EP", and "Memory of the Future - EP", I reorganized them into one album called "Elysium: B-sides", and set each EP as "discs" 1, 2, and 3 respectively. Again, this worked for several months, and then, at the same time as when Electric messed up, iTunes renamed all of the tracks as "Winner - EP" and changed all of my track listings to match the original EPs they had come from. As I clicked "Get Info" on each track in iTunes however, the information snapped back to what I had input, but it was still slightly corrupted and had to be redone in order to get it back in the correct alphabetical and chronological order in my library. Even after I changed everything back, it wouldn't return to correct alphabetical order on my iPhone until I added "Elysium: B-sides" to the "Sort Album" field.
    This is not a new issue. I've had the same problem with other iTunes Store downloads under earlier versions of iTunes, OSX, and iOS. The "corrections" always seem to occur randomly. Is this automatic renaming a "feature"? And if so, how do I turn it off so I can organize the music that I've bought the way I want to?

    Hi Mhwal.  I think this may help you.
    Here's a test for you to try.
    Make sure your iTunes library is updated with your edited album names; 
    Find a song on your iPhone where the album name is incorrect; 
    Delete the song from your iPhone; 
    On your iPhone go to "Settings>iTunes & App Store" and tap your Apple ID (highlighted in blue). 
    Tap "Sign Out"; 
    Go back to your iTunes library and select the song/album that you want back on your iPhone; 
    The iPhone should now show your edited album tag; 
    Once your done you can sign back to "Settings>iTunes & App Store" and sign back in.  Your edits will hold.
    In addition, this also works with artist pictures.  I did not like the stock images iTunes associated with my artists - I wanted album art instead.  After you sign out of your Apple ID, when you move a song/album from your iTunes library to your iPhone the FIRST album you move over will be associated with that artist.
    For example, I have seven AC/DC albums but I want the cover of "Back in Black" to be associated with AC/DC on my iPhone's artist listing.  After I've signed out of my Apple ID, I transfer "Back in Black" to my iPhone and then the other six albums in any order.  "Back in Black" will be the album picture associated with AC/DC on the artist page.
    Just remember, after your changes you can sign back into iTunes through "Settings>iTunes & App Store" and your changes to edited albums and artist cover art should hold.
    I hope this helps!

  • TS1490 i am running Windows Home Server 2011 and iTunes can't seem to connect to the iTunes Store nor run Genius on my Library.  What do I need to do?

    I am running Windows Home Server 2011 and have installed iTunes on my dedicated server, attached to my router.  I can't connect to the iTunes Store nor run Genius on the server ONLY (iTunes runs fine on by two other PCs and my Apple TV and I share the libary that resides on the server).  I am running a very current version of iTunes 64 bit.  I have run the connectivity test and it failed. 
    My guess is that there is some setting in the Server software that i need to change to let iTunes access urls or computers on the internet.  Does anyone have any experience with this software combination?
    Thank you

    Some guy managed to get this to work. The following link is for iTunes 10.5 but it should work for the current release.
    http://social.microsoft.com/Forums/en-US/whs2011/thread/bd62ee3d-a933-4cad-ae9b- fd38adc994c0
    Good luck!

Maybe you are looking for