TS1718 Rental Video Sound Quality

I have rented a video through iTunes and the sound quality is poor. Has anyone else had this problem? The sound crackles and the actors words are off time from the movement of their mouths.

Hi amwils,
Thanks for using Apple Support Communities. You may want to report this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

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Itunes video sound quality

I've used itunes for years prior to buying an ipod.
Now that I have the ipod, ALL of my video files' sound is corrupted. It is very scratchy and full of static, but only when played on my computer. The sound quality on my ipod is flawless. Anyone have any ideas?
Dell Dimension 8400 Windows XP Pro 5th Generation 60g

Hi amwils,
Thanks for using Apple Support Communities. You may want to report this issue to the iTunes Store:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

Sound issues with Apple TV show rentals/"choppy" sound quality

I have been renting "Lost" episodes from the iTunes store on my new Apple TV. There is something wrong with the sound quality. It's very choppy. Almost like a fan is cutting up the sound. Anyone else experience this problem? What's the fix?

Hello there, cjb1992.
The following Knowledge Base articles offer up some great steps for troubleshooting audio issues with Apple TV:
Apple TV: HDMI audio stops working
http://support.apple.com/kb/TS2090
No audio when using Apple TV
http://support.apple.com/kb/TS3789
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Nokia n97 mini sound quality for videos

I used to have a nokia N95 8GB which recorded great videos with good sound quality. Now I have the N97mini and for most videos you can barely hear the sound unless it is you speaking. Is there any way to record better video sound quality?

Try looking at this
http://3lib.ukonline.co.uk/sshow/ss112.html
If I have helped at all, a click on the White Star is always appreciated :
you can also help others by marking 'accept as solution'

The sound quality of my speaker suddenly got really poor when playing music or videos. Sounds like an old AM radio or Sputnik. Pretty sure it's hardware related but maybe not. Thoughts on what the problem might be and if it can be repaired?

The sound quality of my speaker suddenly got really poor when playing music or videos. Sounds like an old AM radio or Sputnik. Pretty sure it's hardware related but maybe not. Thoughts on what the problem might be and if it can be repaired?

The batterys the ipods come with are very sensetive somtimes they dont react right to the first couple of charges. Try fully charging it and then leaving it on until its completely drained a few times. If that doesnt work it might be a lemon.

Why is the sound quality on iPhone 5s videos so poor compared to iPhone4?

I used to take lots of videos with my iPhone 4 at nightclubs and or music shows and the sound quality was always very good.
Now I have just bought an iPhone 5s and the last thing I expected was that the sound on videos would be clipped and distorted badly. Does anyone have any suggestions, or is it simply that the new phone is rubbish compared to the old one (I really hope not)?

It could have to do with the noise-cancelling microphone on the device. If you are in a loud area such as the shows, it is trying to single out a sound, normally closest to the phone. I'm not exactly sure if this is the case when recording video. I just know you can turn it off in Accessibility, but that mentions phone calls. Worth a test though.

Ever since I downloaded iOS 7 my music and video sound has been really bad quality what should i do

Ever since I downloaded iOS 7 my music and video sound has been really bad quality what should i do??

I had the same problem on my iPad v2 IOS 7. But it sorted itself after a hard reset (power and home button) followed by a soft rest ( just power) . I lost all sound at this point. Then restarted again with a hard reset.
Hope that fixes your iPad v2
Mo

TS3623 I rented a movie and can watch preview perfectly with video and audio feed as signal strength is at top when I checked. However, when I purchased rental video is fine , but I get scratched sound for audio. Any thoughts to fix?

I rented a movie and can watch preview perfectly with video and audio feed as signal strength is at highest when I checked. However, when I purchased rental video is fine , but I get scratched sound for audio. Any thoughts to fix? I rented movie within week and it worked. All previews of movies and show also works.

I have a suspicion that the problem is not in the recording device itelf, but rather in the playback-software, which is struggling with an unfamiliar audio format/codec/whatever-it's-called... I opened the file in QuickTime Player 7 (7.6.6) and selected "Show Movie Properties" and it says:
"Video Track: H.264
Sound Track: Integer (Little Endian)"
All current Mac systems support Integer (both Big and Little Endian) audio natively. The fact you can hear anything at all proves that the audio is playing back. The most likely problem would be a malfunction associated with the mic pickup.

Improving sound quality/volume of video

I've recorded some video from a church service, but the audio quality is fairly poor. It would be nice to figure out a way to turn it "up" so you can hear it without cranking your speakers all the way up and blowing them out when you switch projects.
Is there a way to tinker with sound quality? All the features I've found involve adding audio... not altering any embedded audio.
Quick help is greatly appreciated. I'd like to have this video ready to ship tonight.

A couple of the most powerful audio features I discuss in my book is Normalizing and Audio Gain control.
To access them, right-click on an audio clip on your timeline and select Audio Gain.
You don't say which version of the program you're using but, in every version except version 8, clicking the Normalize button will automatically raise the audio gain for the clip so it sound fuller and louder. In version 8, this feature isn't turned on, so you have to type in a gain number manually.
When you close this option box, you'll see that the audio waveform for the clip is much fuller. It should go "wall to wall" without being so loud that it overmodulates and distorts. You can try a couple of Audio Gain settings until it looks about right. (Even better if you open the Audio Mixer, under the Window drop-down menu, and watch the levels. They should be full but not in the red.)
Lots more tips like that in my books, available on Amazon.com and at the Muvipix store!

HT201335 I want to watch an iTunes rental video on my MacBook Pro but stream the sound to my Airport Express linked speakers. However re Airplay icon doesn't show up in iTunes when playing the rental video. Is there a way around that?

I want to watch an iTunes rental video on my MacBook Pro but AirPlay the audio to my AirPort Express linked speakers. However the AirPlay icon isn't available when arching the rental video in iTunes. Is there another way? Do I need to but an AppleTV? I don't own a TV, hence why I want to watch on my MacBook Pro.

Welcome to the Apple Community.
With or without an Apple TV you can't send video to one device and audio to another using AirPlay.

I rented a movie on iTunes (Fast and Furious 6) in HD and the sound quality is absolutely terrible the sound is like 4 seconds behind can I fix it?

I rented a movie on iTunes (Fast and Furious 6) in HD and the sound quality is absolutely terrible the sound is like 4 seconds behind can I fix it?

Hi jvito2869,
Thanks for using Apple Support Communities. This article has some steps you can try if your audio is out of sync with the video you rented:
Troubleshooting iTunes for Windows Vista or Windows 7 video playback performance issues
http://support.apple.com/kb/ts1718
If your rental has already expired and you were not able to resolve the issue, you can report it to the iTunes Store as described here:
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
http://support.apple.com/kb/ht1933
Cheers,
- Ari

Poor sound quality in timeline and export; fine in Source?

Hello all.
Newbie to Pr but experienced pro in digital audio. I'm stumped and know I'm just missing something somewhere.
I've made a music video for one of my songs. The graphics are all done (in AE), imported to Pr and eveything looks great. I import the final mix of the audio and it sounds very low quality when played from the timeline and in the final output, regardless of format (I've tried several presets and custom settings as well). I played around and noticed that the audio sounds fine when played from the Source window inside Premier.
The Pr session is comrised of 18 video tracks (not all playing at once, of course) and one stereo audio track.
I've tried re-exporting the audio from Logic at different bit depths, sample rates and file formats (mp3, wav, AAC, etc) but the results are the same every time: Source (Pr)sounds fine, Logic output sounds fine, rendered / timeline playback sounds like very low quality mp3 and final product sounds just as bad.
I've tried everything I can think of. I hope one of you can show me what I'm missing.
TIA!
Mark
Premier Pro CC
Processor 2 x 2.8 GHz Quad-Core Intel Xeon
Memory 8 GB 800 MHz DDR2 FB-DIMM
Graphics ATI Radeon HD 2600 XT 256 MB
Software OS X 10.9.1 (13B42)

Thank you for the reply!
I was experiencing the same results no matter what export settings I used. Plus the poor sound quality was present in the timeline itself, without even exporting the project.
I finally threw my hands up, started a completely new project, drug the same audio file in... sounded fine. Copied / Pasted the video clips from the original, broken project and boom, eveything is fixed. Yeah, corrupted Pr file it turns out. All I had to do was start a new project and import all the old components.
I've had to do this in Logic a lot (increasingly, these days). I just wish I'd tried it 10 hours earlier! Ha.
Anyway, problem solved, and thanks very much!

Has Apple addressed poor sound quality issues with new 160GB iPod classic?

I just bought a new 160GB iPod classic, replacing a perfectly good 80GB iPod Video (5.5), thinking that the newer one would be superior to my 3 year old model. I discovered that the sound of the new unit was flat and muddy compared to the older model. I found that the 5th gen iPod video was more "spacial", if that's an appropriate word to use; the bass was more present and more clearly defined, as was the rest of the sonic spectrum. I searched several forums to research this issue and while there were numerous references to this issue, all of the posts I found referred to the original iPod classics (80GB and 160GB) and not the later 120GB classics nor the new 160GB classics like the one I bought. Has Apple done anything to address this issue since the first classics were released or are the new ones still suffering from the same sound quality issues as the original classics?

Based on your observations here, they apparently have not changed the sound quality since the original 160GB classic. I noticed a clear narrowing of the sound stage (ambiance) between the 5.5G 80Gb and my 6G 160GB. You're describing the same characteristic. I don't own the newest 160GB version and came here today to see if it might have improved the sound quality back to the 5.5 spaciousness. Note that the 5.5G has a higher signal to noise ratio than the 6G, making it difficult for me to enjoy it through efficient balanced armature in ear monitors like the Shure SE530s or Ulimate Ears Triple.Fi 10s.

How much do you care about sound quality in your Home Theater?

Many people sweat over the smallest details when getting a video device (TV, projector), but do not think much about the integration of a sound system in their room. Too many people think that a large TV with an off the shelf sound system will make a great home theater system. Unfortunately, many stores can't even demonstrate the integration of video and audio as evidenced by the huge wall of TVs and a small section devoted to surround sound systems. How is a consumer to build a home theater if you can't hear and see what is possible.
So my question is, how much do you care about sound quality and what have you done to get the most out of your system? For instance: Have you applied sound absorption materials to your walls, have you sweated speaker placement, have you plotted your room's anti-nodes, have you controlled your light levels, have you calibrated your speakers, etc.
Believe it or not, your room's acoustics and the proper type of audio equipment and speakers play a much LARGER part in your enjoyment of anything that you watch. You just can't throw some speakers into a room wherever you want and expect to have an engrossing experience.
The reason I ask is that I don't believe that many people care about sound quality since a large percentage of the population think that portable digital audio players sound fine. I would like to be proven wrong. My other goal is to raise everyone's awareness that you need to think about more than just a large TV in order to build your home theater.
I do not work for Best Buy and am not affiliated with them in any way. I like HT and want to help people improve their HT experience. "There is a LOT more than just having a TV to make a home theater"

It really depends - I am working since the last 2 years on an very large Applet (~650 classes / 1.5mb classes) which had design-time comptibility with MSJVM and Netscape-1.1.5.
Now 2 years later the applet is still not finished although I am pretty sure we would already be shipping if only our managers would not had been that stupid to decide 2 years back to support obsolte jvms.
Since Netscape-4.x is dead and MSJVM useage really decreases dramatically (I guess it won't play a role in 2-3 years) I only can recommend to not target to the msjvm any more.
its really ugly and its buggy, whereever you look bugs, bugs, bugs.
lg Clemens

Video/Sound delay with AppleTV on higher resolutions

I have a new Sony 55" RP SXRD HD TV (1080p max res), and just hooked up my AppleTV today. After syncing it with most of my video library and some of my music library, I tested the video appearance. My initial setting was 1080i, and I experienced major video/sound synchronization delays (similar to older DVD players where you'd hear what the person was saying 5-8 seconds before they said it on screen). This drove me nuts, so I switched down to 720p res, and while the movies played okay, the TV Shows and the Music Videos left much to be desired, and still had the same synchronization problems. To remove these issues, I finally changed the res down to 420p, but now, when I watch pretty much anything (photos, album art, TV Shows, Music Videos, and Movies), the resolution is horrible, and pixelates on my TV.
I'm trying to pinpoint this to find out if it's the TV, the connection (HDMI), or the AppleTV. Can anyone offer some advice on what to look for, what might cause this issue, and how I could fix it? Thanks so much in advance!
AppleTV Windows XP
Windows XP

Sounds to me like it's a problem with upscaler. Does the Apple TV upscale? If it does, then it's the upscaler in the Apple TV and is probably a software problem that can be fixed with a firmware update. But it's weird that if it's a consistent problem with the Apple TV upscaler that these forums aren't just soaked in complaints about it. Could be only a problem with really large, say 46" or greater TVs -- that might explain the low number of complaints.
If the Apple TV doesn't upscale, then it's the upscaler in your HDTV. Prior to about six months ago, when all HDTVs got good upscaler chipsets, some HDTVs, especially the older, larger models, had absolute trash upscaler chipsets -- even the expensive quality brand models got some bad upscalers. All kinds of problems from all input sources, but not always with every device. How old is your HDTV?
For your sake, I hope it's an Apple TV upscaler problem with larger dimensioned HDTVs, as that Apple can fix for free with a firmware update. Next best choice is your terrible upscaler chipset in your HDTV supports firmware upgrades via USB or network cable and there is a firmware update out that fixes your HDTV's upscaler problems. Because the final, worst alternative, if there is no update for your HDTV available, or your model doesn't support firmware updates, it's the really bad option: drop another couple grand or more for a new HDTV of the same large dimensions.

TS1718 Rental Video Sound Quality

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