TS2570 Keyboard keys problems

Keyboard characters u,j, and 7 are not working..

Try another keyboard or this one one another computer. W/o details on keyboard, connection type, or computer, impossible to offer anything else. BTW, replacement keyboards are under $60 USD.

Similar Messages

T500 keyboard key problem

Hello hru
my t500 keyboard backspace key has pushed down like it is being constantly clicked.
It works but the key does not get back to its original position after it is clicked .
Thanks

if you got warranty then you should call Lenovo and ask for a replacement to be sent to you.
Regards,
Jin Li
May this year, be the year of 'DO'!
I am a volunteer, and not a paid staff of Lenovo or Microsoft

Firefox is Hanging (not full crashing) every time I press a keyboard key.. can't type URLs, can't scroll. Problem started this week and remains reproducible sadly.

Firefox hangs (freezes) when I press keyboard keys on my laptop (and only then).
Can't type URLs or scroll with the keyboard, for instance. Hence why this is being typed up on Internet Explorer. The problem is that my version of IE isn't registering Flash and/or Java as being fully active and up to date and I use Firefox more often.
This problem only appeared this week but now occurs every time; and has persisted after uninstalling and reinstalling (personal options uninstalled).
Firefox version most recent 3.6 iteration; 3.6.13
HP G62 Notebook PC with 2GB RamDDR2 and Athlon AMD II P320 Dual Core Processor;
System running Windows 7 Home Edition 64 bit
I can't even copy and paste because Ctrl+C is a keypress!
Please help me?

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

Why can't I get a replacement keyboard key from Apple?

Rant version
I was delivered a new 15 inch Macbook Pro with Retina screen with a broken 'V' key (literally, just the black plastic panel has a small broken clasp). I was unable to get a genius bar appointment anywhere within London Zone 1-2, Regent St, Stratford and Covent Garden all just tell me there are no appointments available. I called the Apple store in Stratford City to see if they could order a new 'V' key to the store so I could pick it up and click it on. They suggested I call Apple customer services as they wouldn't be able to help me unless I booked a Genius bar appointment, and obviously they had none. I was informed that I would have to send the entire machine away for at least 5 working days and then wait for a replacement to be shipped out. This is a total P.I.T.A as I have already started important projects on this machine.
I managed to book a Genuis Bar appointment in Bromley (30 minutes drive from my house) and called to see if it would be possible for them to order the part in and fit it on the day, during my appointment. They said I would have to come in, just to show them the machine, and then they could order the part using my serial number. I asked why I couldn't just give them my serial number and come in when the part was delivered. They said that the telephone operator at the store could not make any sort of contact with the genius bar, regardless of the fact they are in the same building.
I'd like to point out that everyone I have spoken to have been extremely nice, and understood my frustration, they just haven't been able to do anything that goes outside of their very limited protocol.I find it unacceptable that a company as powerful as Apple, are unable to post a keyboard key to a customer.
As a computer enthusiast, this is the easiest and most simple problem I have ever had with a machine. It has also been the most common-sense defying process I have ever had the misfortune of being a part of. If it were up to me I would just pay the £3 for a replacement online, but Apple have changed the positions of the clasps from the unibody model by about a few microns, and I don't feel like waiting until someone decides to scrap a new RMBP.
I don't mind if Apple don't want me to do the repair myself, that I may need to go through the enigmatic ritual of the genius bar to get this done (heaven forbid anyone but a Genius click the 'V' key on). I don't even mind if it takes a couple of weeks for the part to get there, I just want a replacement key, stuck on this laptop, without wiping the entire machine or sending it away for a week.
Short version:
If anyone knows where I can get a replacement 'v' key for the new 15inch Retina Macbook Pro then I'll love you forever.

Yes it is sad but true I think. I EZprint to do my pano's and they turn out excellent. Give them a try.
http://ezprints.com/Prints/panoramas/default.aspx
Hope this helps.
Tom
desertdreamingphotography.com

Weird dreamweaver keyboard mapping problem

weird dreamweaver keyboard mapping problem:
Hope this solution helps someone out. If you have q's, ask
and I will try to help.
I was having a weird problem in dreamweaver... Whenever I was
in code view and typed "shift+i" to make a capital "I", instead it
would paste from the clipboard.
I finally figured out what was happening. I compared the
menu.xml in my app support folder in the user library to the
original menu.xml file that was in the application folder. I went
through until I came across the diff:
menu.xml in my library/app support folder:

<shortcut key="Cmd+Ins" name="Copy2" platform=""
command="if (dw.canClipCopy()) { dw.clipCopy() }"
domRequired="FALSE" id="DWShortcuts_HTMLSource_Copy2" />
<shortcut key="Shift+Ins" name="Paste2" platform=""
command="if (dw.canClipPaste()) { dw.clipPaste() }"
domRequired="FALSE" id="DWShortcuts_HTMLSource_Paste2" />
<shortcut key="Shift+Del" name="Cut2" platform=""
command="if (dw.canClipCut()) { dw.clipCut() }" domRequired="FALSE"
id="DWShortcuts_HTMLSource_Cut2" />
orig menu.xml file:

<shortcut key="Cmd+Ins" name="Copy2" platform=""
command="if (dw.canClipCopy()) { dw.clipCopy() }"
domRequired="FALSE" id="DWShortcuts_HTMLSource_Copy2" />
<shortcut key="Shift+Ins" name="Paste2" platform=""
command="if (dw.canClipPaste()) { dw.clipPaste() }"
domRequired="FALSE" id="DWShortcuts_HTMLSource_Paste2" />
<shortcut key="Shift+Del" name="Cut2" platform=""
command="if (dw.canClipCut()) { dw.clipCut() }" domRequired="FALSE"
id="DWShortcuts_HTMLSource_Cut2" />
There was a diff in the "platform=" tags. The orig stated
[platform="win"], my config stated [platform=""] (nothing in
between the ""'s). So, I reset the platform tag to be
[platform="win"] in my settings and then relaunched dreamweaver. It
fixed the problem.
Not sure how this occurred, but it works now.

Calling1.4.1 signed applet from Javascript causes keyboard/focus problems

Pretty sure there's a JRE bug here, but I'm posting to forums before I open one in case I'm missing something obvious :-)
This issue may be specific to IE, I haven't tested elsewhere yet. Our web application is centered around a signed applet that is initialized with XML data via Javascript. We first noticed the problem when our users started upgrading from the 1.3.x plug-in to the 1.4.x plug-in. The major symptom was that shortcut keys stopped working. I debugged the problem off and on for about a month before I boiled it down to a very simple program that demonstrates the issue (included below). Basically, the program has a function that adds a JButton to a JPanel and registers a keyboard listener (using the new DefaultKeyboardFocusManager class) that prints a message to the console. This function is called by the applet's init() method, as well as by a public method that can be called from Javascript (called callMeFromJavascript()). I also included a very simple HTML file that provides a button that calls the callMeFromJavascript() method. You can test this out yourself: To recreate, compile the class below, JAR it up, sign the JAR, and put in the same dir with the HTML file. Load the HTML file in IE 5.0 or greater, and bring the console up in a window right next to it. Now click the button that says init--you should see the small box appear inside the button that indicates it has the focus. Now press some keys on your keyboard. You should see "KEY PRESSED!!!" appearing in the console. This is proper behavior. Now click the Init Applet from Javascript button. It has removed the button called init, and added one called "javascript". Press this button. Notice there is no focus occurring. Now press your keyboard. No keyboard events are registered.
Where is gets interesting is that if you go back and make this an unsigned applet, and try it again, everything works fine. This bug only occurs if the applet is signed.
Furthermore, if you try it in 1.3, signed or unsigned, it also works. So this is almost certainly a 1.4 bug.
Anyone disagree? Better yet, anyone have a workaround? I've tried everything I could think of, including launching a thread from the init() method that sets up the components, and then just waits for the data to be set by Javascript. But it seems that ANY communication between the method called by Javascript and the code originating in init() corrupts something and we don't get keyboard events. This bug is killing my users who are very reliant on their shortcut keys for productivity, and we have a somewhat unique user interface that relies on Javascript for initialization. Any help or suggestions are appreciated.
================================================================
Java Applet (Put it in a signed JAR called mainapplet.jar)
================================================================
import javax.swing.*;
import java.awt.*;
import java.awt.event.*;
public class MainApplet extends JApplet implements KeyEventDispatcher
    JPanel test;
    public void init()
        System.out.println("init called");
        setUp("init");
    public void callMeFromJavascript()
        System.out.println("callMeFromJavascript called");
        setUp("javascript");
    private void setUp(String label)
        getContentPane().removeAll();
        test = new JPanel();
        getContentPane().add( test );
        JButton button = new JButton(label);
        test.add( button );
        test.updateUI();
        DefaultKeyboardFocusManager.getCurrentKeyboardFocusManager().addKeyEventDispatcher(this);
    public boolean dispatchKeyEvent(KeyEvent e)
        System.out.println("== KEY PRESSED!!! ==");
        return false;
}================================================================
HTML
================================================================
<form>
<APPLET code="MainApplet" archive="mainapplet.jar" align="baseline" id="blah"
     width="200" height="400">
     No Java 2 SDK, Standard Edition v 1.4.1 support for APPLET!!
</APPLET>
<p>
<input type="button" onClick="document.blah.callMeFromJavascript();" value="Init Applet via Javascript">
</form>

I tried adding the requestFocus() line you suggested... Same behavior.
A good thought, but as I mention in my description, the applet has no trouble gaining the focus initially (when init() is called). From what I have seen, it is only when the call stack has been touched by Javascript that I see problems. This is strange though: Your post gave me the idea of popping the whole panel into a JFrame... I tried it, and the keyboard/focus problem went away! It seems to happen only when the component hierarchy is descended from the JApplet's content pane. So that adds yet another variable: JRE 1.4 + Signed + Javascript + components descended from JApplet content pane.
And yes, signed or unsigned DOES seem to make a difference. Don't ask me to explain why, but I have run this little applet through quite a few single variable tests (change one variable and see what happens). The same JAR that can't receive keyboard events when signed, works just fine unsigned. Trust me, I'm just as baffled as you are.

Events to detect change in physical keyboard key state

I would like my application to respond in one way to a keyboard key being pressed, and then another way to the key being released. That is, I want my application to be able to reflect the actual physical state of the keyboard key.
The obvious use of the (several) Java API's for keyboard events rapidly fires repeated KEY_PRESSED and KEY_RELEASED events if the key is held down for any time. This unfortunately obscures the actual state of the physical key (how do you know which was the last KEY_RELEASED?)
Is it possible to turn off the key repeat feature, just for component, say?
This would seem to be an obvious thing to do, but I can't find sample code anywhere. The code I find in the Sun Java API manuals all shows the above problem with key repetition.
I would be also pleased to know that the solution of this problem is well known, on some FAQ or something, but I have looked through several FAQ's and searched this formum and have found nothing that helps. Also, I have had the misfortune of having to build messy and non-robust solutions for the equivalent problem in other development environments. I hope it is already there somewhere in Java and I'm just missing it.
Thanks!

"If two subsequent KEY_RELEASED and KEY_PRESSED
events have the same
timestamp, they are caused by autorepeat"
This sounds good. But unfortunately the repeated
KEY_RELEASED and KEY_PRESSED caused by key autorepeat
on my system (Linux, java 1.5.0_09) have
timestamps that increase with each repetition.I think this means only that the pair of pressed/release events have the
same timestamp, not that every such pair has the same timestamp.
That is, if you have the sequence PRESS,RELEASE,PRESS,RELEASE,
the first two would have the same timestamp, and then the second two
would have the same timestamp, but different than the first. Regardless,
I found that also to not be the case; the PRESS and RELEASE did not have
the same timestamp even between pairs.
That said, this seems to work on both Windows and Linux, with the caveat
that releases may lag.
import java.awt.event.*;
import java.util.HashMap;
import java.util.Map;
import javax.swing.*;
public class LinuxKeyTest extends JPanel implements KeyListener {
     int delay = 750; // Must be > than your 500ms start delay.
     int delayRepeat = 75; // Must be greater than keyboard repeat interval.
     Map timers = new HashMap();
     int m_keyCode = -1;
     public static void main( String[] args ) {
          Runnable doRun = new Runnable() {
               public void run() {
                    new LinuxKeyTest();
          SwingUtilities.invokeLater( doRun );
     public LinuxKeyTest() {
          JPanel panel = new JPanel();
          panel.setFocusable( true );
          panel.requestFocusInWindow();
          panel.addKeyListener( this );
          JFrame f = new JFrame();
          f.setDefaultCloseOperation( JFrame.EXIT_ON_CLOSE );
          f.getContentPane().add( panel );
          f.setSize( 200, 100 );
          f.setLocation( 200, 200 );
          f.setVisible( true );
     public void keyPressed( KeyEvent e ) {
          int keyCode = e.getKeyCode();
          m_keyCode = keyCode;
          Integer timerKey = new Integer( keyCode );
          Timer timer = (Timer) timers.get( timerKey );
          if ( timer == null ) {
               KeyTimeout keyTimeout = new KeyTimeout( timerKey, e.getWhen() );
               timer = new Timer( delay, keyTimeout );
               timers.put( timerKey, timer );
               timer.start();
               pressed( keyCode );
          } else {
               ( (KeyTimeout) timer.getActionListeners()[0] ).setPressed( e.getWhen() );
               timer.restart();
     public void keyReleased( KeyEvent e ) {
          int keyCode = e.getKeyCode();
          Integer timerKey = new Integer( keyCode );
          Timer timer = (Timer) timers.get( timerKey );
          if ( timer != null ) {
               ( (KeyTimeout) timer.getActionListeners()[0] ).setReleased( e.getWhen() );
               timer.setInitialDelay( delayRepeat );
               m_keyCode = ( m_keyCode == keyCode ? -1 : keyCode );
          } else if ( m_keyCode != keyCode ) {
               released( keyCode );
     public void keyTyped( KeyEvent e ) {
     public void pressed( int keyCode ) {
          System.out.println( keyCode + " pressed" );
     public void released( int keyCode ) {
          System.out.println( keyCode + " released" );
     public class KeyTimeout implements ActionListener {
          private Integer timerKey;
          private int keyCode;
          private long firstPressed;
          private long pressed;
          private long released;
          public KeyTimeout( Integer key, long time ) {
               this.timerKey = key;
               this.keyCode = timerKey.intValue();
               this.firstPressed = time;
               this.pressed = time;
               this.released = time;
          public void actionPerformed( ActionEvent e ) {
               if ( released != firstPressed && released != pressed ) {
                    released( keyCode );
                    stop();
               } else if ( m_keyCode != keyCode ) {
                    if ( m_keyCode == -1 ) {
                         released( keyCode );
                    stop();
          public void stop() {
               Timer timer = (Timer) timers.get( timerKey );
               timer.stop();
               timers.remove( timerKey );
          public void setPressed( long time ) {
               this.pressed = time;
          public void setReleased( long time ) {
               this.released = time;
}

Keyboard keys are not working

Im on mac OS X 10.6.8 several keyboard keys are not working. For instance the at symbol is not working or question mark and random other punctuation keys. The problem started after running some code from terminal to trun off mouse acceleration and then installing a plug-in to control more accurately the mouse funtions. Ive since uninstalled the plug in and disabled the adjustment in terminal. Ive checked all the normal keyboard funcions to make sure settings were not funky. When I log out and log in as a differnt user the problem with the keyboard is fixed. Someone please help
Code I ran
defaults write .GlobalPreferences com.apple.mouse.scaling -1
http://www.lockergnome.com/osx/2011/07/13/how-to-turn-off-mouse-acceleration-in- os-x/

Hello lindzthecreator,
I suggest this part of the article named One or more keys on the keyboard do not respond found here http://support.apple.com/kb/ts1381
Some keys don't work as expected
From the Apple menu, choose System Preferences.
From the View menu, choose Speech.
Click the Text to Speech tab.
If "Speak selected text when the key is pressed" is enabled, the key or key combination set to speak text cannot be used for other purposes or used to type text--click Set Key and change it to a less-commonly used key combination (try to use modifier keys such as Shift, Command, Option, and Control). Or, disable the "Speak selected text when the key is pressed" option.
Click the Universal Access pane in System Preferences, click the Keyboard tab.
Make sure that Slow Keys is turned off. With Slow Keys on, you need to press a key for a longer period of time for it to be recognized.
In the Universal Access pane, click the Mouse tab, and make sure Mouse Keys is turned off. With Mouse Keys enabled, you cannot use the Numeric Keypad to enter numbers--instead the keypad moves the pointer (cursor). (There is an option to enable Mouse Keys with five presses of the Option key; you may want to turn that option off to avoid accidentally enabling it.) If Mouse Keys is enabled and you are using a keyboard with no numeric keypad or Num Lock function, see Unable to type while Mouse Keys is enabled in Mac OS X.
If the function keys on the top row of the keyboard are not working as expected, see Mac OS X: How to change the behavior of function keys.
If the issue persists, use Keyboard Viewer to help isolate the issue:
Click the Language & Text pane (Mac OS X v10.6) or International pane (Mac OS X v10.5.8 or earlier) in System Preferences.
Click the Input Sources tab (or Input Menu tab in Mac OS X 10.5.8 or earlier).
Click the Keyboard & Character Viewer "On" checkbox to select it (click the Keyboard Viewer "On" checkbox in Mac OS X 10.5.8 or earlier).
From the Input (flag) menu, choose Show Keyboard Viewer.
If the keyboard is connected and detected by Mac OS X, the keys you type will highlight in the Keyboard Viewer window. Open TextEdit (or any text application), and try to type something using the keys that were previously not responding to see if they highlight in Keyboard Viewer.
Start from the Mac OS X Install Disc, choose Terminal from the Utilities menu and test the keys which were previously not working. If the keys work while started from the Install disc, then the keyboard itself is working correctly. Use Mac OS X: How to troubleshoot a software issue to isolate the software issue that may be causing the keys to not respond.
All the very best,
Sterling

Replacing keyboard keys

Am I able to go to an Apple store and have a few keyboard keys replaced? A few of them have become sticky due to a minor liquid spill, (after clean-up) but are still fully functioning.

Not likely. Stores don't usually stock keycaps, and I don't believe Apple supplies them individually. Your best bet is to find someone who has a dead keyboard to get them from.
But stepping back to the actual problem: it's very unlikely that any liquid has remained on your own keycaps if you've given them a good wash, so it's equally unlikely that replacing them will remedy whatever is causing them to stick. The problem is almost certainly below them.

Keyboard reading problem

I created a game by exending Canvas and when I run it, everything works normal when I run the program.
I created seperate GUI for the game by extending JFrame and created the buttons in it for "new game", "reload", "view score"...etc.
In order to start a new game, I called a new Game object in the actionPerformed method in the GUI object.
The problem arises here. Although the game works correctly when run seperately, the keyboard key are not working when a Game object is invoked from GUI object "New Game" button. It does create the object and display, only thing is that the keyboard keys do not work when invoked from GUI object.
My game class is like this-->public class Game extends Canvas {
with an inner class -->private class KeyInputHandler extends KeyAdapter {
keypressed and the other two methods are implemented like this:
public void keyPressed(KeyEvent e) {
               if (e.getKeyCode() == KeyEvent.VK_LEFT ) {
                    leftPressed = true;
               }GUI class is like this --> public class MainMenu extends JFrame implements ActionListener
Could any one please tell me whether I need to make a keyboard key input handler again in the GUI class to play the game (although it is already implemented in the Game object).
If so, what is the best method?
Thanks a lot for all your support.

My "New Game" button code is like this at the moment. The Game class extends Canvas.
I did call requestfocus after creating the Game object. It still does not work.
Is it possible to request focus on a Canvas?
It seems that, when the Game object is called from GUI, the inner class in Game is not reached.
     private class KeyInputHandler extends KeyAdapter
Is it possible to access this inner class of Game class from the GUI class?.
public void actionPerformed(ActionEvent ae)
          if(ae.getSource() == newButton)
     g=new Game();
g.requestFocus();
          }

Map Thinkpad Mouse Buttons to Keyboard Key

Peace all!
Does anyone know of a way to map the thinkpad mouse buttons to a normal keyboard key? I am unable to identify any mappable keycode using xev. Is it hardwired or something?
ButtonPress event, serial 34, synthetic NO, window 0x4600001,
root 0x115, subw 0x0, time 3353217, (155,11), root:(901,337),
state 0x0, button 1, same_screen YES
ButtonRelease event, serial 34, synthetic NO, window 0x4600001,
root 0x115, subw 0x0, time 3353326, (155,11), root:(901,337),
state 0x100, button 1, same_screen YES
What I've managed to do is the opposite; map a keyboard key to a mouse button.
http://www.geocities.jp/fred_b_maciel/kbd/kbd-e.html
Basically involves using the Accessibility X mouse controlling feature(usually using numpad keys); remapping those to other keys.
Thanks in advance?

http://wiki.archlinux.org/index.php/Map … o_keycodes
I presume I have to use this?
http://wiki.archlinux.org/index.php/Setkeycodes
The only way to detect a scancode is with,
dmesg|tail -10
fact, any time we press a key which has a scancode but no keycode, the kernel suggests us to use just 'setkeycodes' to
The problem is thinkpad's mouse buttons are already bound. Is there another way to find out?
The "Using HAL" website is broken.
Also, is there a way to determine if the keys are actually hardware bound? Some of the thinkpad's keys are eg. FN keys and maybe the mute/light keys. In that case, there's no point in continuing further.

(foreign) keyboard mapping problems

Many people, myself included, have voiced problems with keyboard mappings since updating to Leopard. It appears to particularly afflict people with non-US keyboards, but I may be wrong.
Does anybody out there have a generic fix? Manually modifying the keyboard map as the Latvians did seems to address (some of) the symptoms, not the underlying problem. Accordingly, it doesn't appear to be a general fix, as reported here:
http://m10lmac.blogspot.com/2007/10/fixing-leopards-latvian-keyboard.html
Here are some of the other posts I saw/wrote that make me think this is a SIGNIFICANT PROBLEM IN LEOPARD:
http://discussions.apple.com/thread.jspa?messageID=5794935&#5794935
http://discussions.apple.com/thread.jspa?messageID=5644709&#5644709
http://discussions.apple.com/message.jspa?messageID=5688731#5688731
http://discussions.apple.com/thread.jspa?messageID=5854794
http://discussions.apple.com/thread.jspa?messageID=5788789

Does anybody out there have a generic fix?
There is no generic fix because the problems are unrelated, except to the extent they represent goofs in creating certain files and failure to find these before release.
The Latvian keyboard issue is caused by errors in a particular .keylayout file. I don't know of any other similar layout with the same problem (In Tiger it was Macedonian and Romanian which had such errors). The Hanin Chinese IM problem is caused by errors in a couple of files particular to it -- all the other Chinese input systems have correct mappings. The X11 keyboard mapping problem concerns a different part of OS X than the others. The issues of QWERTY/AZERTY/QWERTZ in Chinese input were present in a different fashion in Tiger and earlier and many people have switched to a different IM called QIM to solve it. Having a dead Apple key is not related to ordinary character mapping issues.
Your own issue with ViaVoice is not totally clear to me, will try to respond in that thread.

Few keyboard keys are not working

I am Using Mac 10.5.8
Yesterday, when i made my laptop shut down, all the keys were working perefectly.
Even when i started it today, for few minutes ie 5 minutes all the keys were working fine, But then i don't what happned suddenly.
Pointer starts blinking.. Down arrow key was getting pressed itself.
Later i restarted it, and found Right click on trackpad was not working, and all arrow keys along with right Command key are not working.
Then i restarted it again, command keys started working, and up ,left & right arrow keys started working.
I verified my disk, then i found right click started working.
The only key was not working down arrow key.
But after 30 minutes Right key stopped working and Right command key too
Suggest me what should i do now, it seems more like some software problem in comparison to Keyboard hardware problem.

Hey i guess that's not a good idea, Could you please let me know something about some hardware check/keyboard viewer.
Anything like that ?

Hi, iPak II user. Two keyboard keys won't work, and the picture goes haywire sometimes, flashing itself, bak to old stuff, typing in the safari line, all this going on vey fast. Any fixes out there?

Hi, iPak II user. Two keyboard keys won't work, and the picture goes haywire sometimes, flashing itself, bak to old stuff, typing in the safari line, all this going on vey fast. Any fixes out there?

Sounds like it could be a hardware problem.
Try a restart or reset to see if that helps. If not, contact Apple Support.
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after It shuts down, press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds).
No data will be lost.

Pavilion 15-b142dx Some Keyboard keys not working

A friend gave me their Pavilion 15-b142dx sleekbook, apparently AFTER they spilled some type of liquid in it. I was able to revive the computer, however, there is still a problem with the keyboard. When the keyboard is installed in the laptop, several of the keys do not work. However, when I take it out (and suspend it with some plastic) it works fine. I have disconnected the ribbon cable, and taken some alcohol to clean up the area. I have also been able to run the HP diagnostics on bootup, both short and extended versions, and they come back ok. Additionally, I connected an external keyboard and it worked fine. I have searched the forum for this type of question and didn't see it. Has anyone else had this problem, or am I looking at replacing the keyboard?
I currently am running windows 8.1. I do not get any error messages, but I did notice HP does not include a keyboard key test in its diagnostics.
This question was solved.
View Solution.

Hi there @MrKen99
Welcome to the HP Support Forums!
I understand that some of your keys are not working, after some liquid decided to pay an unwanted visit to the board. I am happy to assist you with this.
In my sordid past I have seen some really messed up keyboards, due to similar things, coffee, cola, water, whatever. My most memorable was someone who brought me a computer that was used in a kitchen and was close to a deep fat fryer, and the keyboard was not only coated with oil and grease but a build up of fuzzy dust all throughout the keyboard. In that case I recommended a replacement as the cost to clean it was more expensive than a new one.
Anyway, it sounds as if you have already tried to clean it, but if you did not pop off the offending/non-working keys, the contacts could be "tacky". Make note of the keys that are having the problem and treat them individually. This document shows how to remove and replace keys from a standard notebook keyboard.
Notebook Keyboard Troubleshooting (Windows 8)
If you do not have any success doing that then, I would look at either replacing the keyboard, or using an external keyboard. If you choose a replacement you can look at the service manual for it, and it will list the supported parts.
HP Pavilion TouchSmart Sleekbook 15 and HP Pavilion 15 Sleekbook Maintenance and Service Guide
Malygris1
I work on behalf of HP
Please click Accept as Solution if you feel my post solved your issue, it will help others find the solution.
Click Kudos Thumbs Up on the right to say “Thanks” for helping!

TS2570 Keyboard keys problems

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