TS2634 My EarPods keep randomly turning down the volume when I'm listening to music?!?!? does anyone know how I can fix this, or will I have to invest in a new pair?

this is so annoying! I will have my volume at the usual 6, and I'll listen to music and i won't touch anything but it turns the volume down until eventually there is no sound. this does not occur without the EarPods.

If still in warranty return to Apple for evaluation
Worth trying a restore of iPhone to eliminate a software issue ...and
Do they work in other devices

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My touch screen on my ipod Nano, Generation 6 has gone completely white. I can still play music if I "accidently" touch the right icon. Does anyone know how I can fix this. Also I have 2 other ipods that i can't sync anymore, it says they are not compatib

My touch screen on my ipod Nano, Gen 6 has gone completely white. It had started going white the day before. I tried resetting it but to no avail. Does anyone know how I could fix this. Also I have 2 other ipods that I am no longer able to sync. It comes up with a message (best I can remember) something to the effect that my itunes version is not compatible with my ipod. Please help. I'm tired of buying new ipods when the new hasn't even worn off of them!!!
Thanks

Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try another cable
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar

I have windows 8 and itunes 11.0.2 and the the quality of the playback of my tv shows is choppy, does anyone know how I can fix this?

I just recently got a new laptop with windows 8 and downloaded itunes 11.0.2. I downloaded my tv shows from the cloud to the laptop and the playback was awful...the audio was fine but the video is choppy and couldn't keep up with the audio. I thought maybe it was because I downloaded it from the cloud and it was a different version of itunes so I downloaded different TV shows from the store and it was the same problem. Does anyone know how I can fix this?
Thanks
Shanon

I found this is another thread - same issue.
Re: iTunes has stopped working. Why?
Sep 11, 2013 6:07 AM (in response to thurdy)
Resolved!
After contacting Apple, I received a reply from their engineers:
Copy QTMovieWin.dll from: C:\Program Files (x86)\Common Files\Apple\Apple Application Support
to: C:\Program Files (x86)\iTunes
And that did the trick.
Message was edited by: Stryder777

My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

My laptop says it is connected to our wifi but it also says alert: you are not connected to the internet! Does anyone know how I can fix this/has it happened to anyone? Thanks

This usually indicates a problem with your router or cable modem, your ISP's service or cabling outside your house. First thing I'd try is rebooting the router/cable modem (turn it off, wait 1 minute, then turn it back on).

I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

I had my computer repaired, and when I got it back I had to reinstall iTunes. Now iTunes won't authorize this computer because it says we already have 5 devices authorized, but this is the same computer. Does anyone know how I can fix this?

Deauthorizing won't delete anything, and all your purchased content is safe. You will just have to reauthorize any of the other computers that get deauthorized along with your computers old machine id.
To get your purchased content back on that computer, just use iTunes to redownload it (http://support.apple.com/kb/HT2519?viewlocale=en_US&locale=en_US). Of course, music you ripped from CD or got from another source you'll need to copy those files back over.

I tried to soft reset my ipod touch with the top button and the screen button. it turned off and went to the blue screen with the apple. now it won't do anything-it has stayed on that scren for 4 hours now. does anyone know how i can fix this?

i tried to soft reset my ipod touch with the top button and the screen button. it turned off and then went to the blue screen with the apple like it should. however, it now just stays on that screen. it has a sort of clock looking thing at the bottom of the apple that does not move either. it has stayed on this screen for over 4 hours. i also can not hard reset it in itunes. i am not really goood at this sort of thing. does anyone have this problem or a possible solution? thanks

See Here for
Frozen or unresponsive iPod touch
The Basic Troubleshooting Steps are:
Restart.. Reset.. Restore...
Try this First... You will Not Lose Any Data...
Turn the iPod Off... ( if it isn’t already )
Press and Hold the Sleep/Wake Button and the Home Button at the Same Time...
Wait for the Apple logo to Appear and then Disappear...
Usually takes about 15 - 20 Seconds... (But can take Longer...)
Release the Buttons...
Turn the iPod On...
If that does not help... See Here:
Backing up, Updating and Restoring
http://support.apple.com/kb/HT1414

HT201269 I changed my email address for iTunes & iCloud, but my new phone keeps asking for me to sign in with my old iCloud email and password. Does anyone know how I can fix this?

I had to change my personal email address that was linked to my iTunes and iCloud. According to the information in my Apple ID, it is switched over. My phone, however, disagrees with me. I keep getting a pop-up asking me to sign into my iCloud account, but it has my previous email address Apple ID information displayed. When I look in my settings under iCloud, it still shows my old information and I cannot see any way to change it. Any ideas?

You need to check icloud on the phones setting you will see the old email there
Follow these step to a T
Change apple id back to old email
sign out in settings
then chnage back to what u want the account to be
WIN

My iPad 2 randomly had a line going down the screen when I switched it on today, does anyone know why this is or how to get rid of it ?

My iPad 2 randomly had a line going down the screen when I switched it on today, does anyone know why this is or how to get rid of it ?

Hello there, Adavidson137.
The following Knowledge Base article offers some great clarification on display anomalies:
About LCD display pixel anomalies for Apple products released in 2010 and later
http://support.apple.com/kb/ht4044
The following steps for troubleshooting iPhone display issues can also be useful for your iPad as well:
iPhone: Hardware troubleshooting
http://support.apple.com/kb/ts2802
Display image issues
This can include bright or dark pixels, lines in video, or sections of video missing.
Try turning iPhone off and then on again.
Verify the issue is not content related, by viewing different content.
If the image is too dark, adjust the brightness. In General Settings choose Brightness and Wallpaperand slide the slider.
My issue is still not resolved. What do I do next?
Contact Apple Support.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

My ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

my ipod 4g was working fine until i locked the screen but when i tried to turn it back on the screen stays black and its been 3 days. Does anyone know how i could fix this?

- Charge the iPod for half an hour. Then reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- if still not working, connect to your computer. If iTunes sees the iPod, restore the iPod.
- If still problem, place the iPod in recovery mode and then try to restore the iPod. For recovery mod see:
iPhone and iPod touch: Unable to update or restore

I'm having problems upgrading from 10.6.8 to Yosemite. My computer locks up after the download and installation process. Does anyone know how I can overcome this problem?

I'm having problems upgrading from 10.6.8 to Yosemite. My computer locks up after the download and installation process. Does anyone know how I can overcome this problem?

Repair the Hard Drive and Permissions
Boot from your Snow Leopard Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Utilities menu. After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.

I got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this?

i got new iphone and when i connect it to my pc, it lost all my current data and replaced it with the backup on my computer, which is from april. so i have lost all my calendar information and schedule. does anyone know how i can reverse this and get my information back?

Every backup replaces the old one, so, unless you included the backup folder in your computer backup routine, you can't get back your calendar info.
The only time iTunes will not replace a backup is, when you use it to restore from, this one will stay in the backup list in iTunes.
More info on backups here: http://support.apple.com/kb/HT1766

Does anyone know how I can retrieve this. Somehow my cat moved ITunes to the middle of the desktop and I now get this message and cannot open it. You can't open the application iPhoto because it may be damaged or incomplete.

Does anyone know how I can solve this. My cat managed to move iphoto tab to the middle of the screen and now I cannot open it and get this message.
You cannot open the application iphoto because it may be damaged or incomplete
Any help appreciated

You need a more technically saavy cat, for a start.
To re-install iPhoto
1. Put the iPhoto.app in the trash (Drag it from your Applications Folder to the trash)
2a: On 10.5: Go to HD/Library/Receipts and remove any pkg file there with iPhoto in the name.
2b: On 10.6: Those receipts may be found as follows: In the Finder use the Go menu and select Go To Folder. In the resulting window type
/var/db/receipts/
2c: on 10.7 or later they're at
/private/var/db/receipts
A Finder Window will open at that location and you can remove the iPhoto pkg files.
3. Re-install.
If you purchased an iLife Disk, then iPhoto is on it.
If iPhoto was installed on your Mac when you go it then it’s on the System Restore disks that came with your Mac. Insert the first one and opt to ‘Install Bundled Applications Only.
If you purchased it on the App Store or have a Recent Mac you can find it in your Purchases List.

Hi! I want to restore my last 2 months email and I can't find the email. I just realize that I accidentally deleted that email today -_- Anyone knows how I can fix this problem?

Hi! I want to restore my last 2 months email and I can't find the email. I just realize that I accidentally deleted that email today -_- Anyone knows how I can fix this problem?

Security questions:
https://discussions.apple.com/docs/DOC-4551
http://support.apple.com/kb/HT5312
This is also useful:
http://www.macworld.co.uk/ipad-iphone/news/?newsid=3463233&olo=email

TS1398 My Wi-fi on/off button in setting has stopped working and I can't even attempt to find anything does anyone know how I can fix it?? I've already reset the phone setting, network and factory settings

My Wi-fi on/off button in setting has stopped working and I can't even attempt to find anything does anyone know how I can fix it?? I've already reset the phone setting, network and factory settings

can you see the wi-fi address in the about? if it show N/A, your iphone needs to be repaired.
if your ios is 5.1.1 or you can see the wi-fi address,you could try to connect your iphone to the itunes to restore and update.

I need to reinstall my Final Cut Express. I have a version of 3.5 and then an upgrade to 4. Somehow I have managed to mislay the serial No for 3.5 so cannot install. Does anyone know how I can resolve this.

I need to reinstall my Final Cut Express. I have a version of 3.5 and then an upgrade to 4. Somehow I have managed to mislay the serial No for 3.5 so cannot install. Does anyone know how I can resolve this.

If version 4 is an upgrade only, you will have to have the serial number of the 3.5 full version.
If you can't find it try contacting Apple with your proff of purchase, they may be able to help.
Al

TS2634 My EarPods keep randomly turning down the volume when I'm listening to music?!?!? does anyone know how I can fix this, or will I have to invest in a new pair?

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