TS2755 Hi, I have been unable to activate my message and FaceTime. Each time I try, I get an error message saying my username or password is incorrect. But that is the same apple id I use in the App Store, and for my iCloud. What could be wrong?

Hi, I have been unable to activate my FaceTime and message. Each time I try to, the error message I get is that my user name or password is incorrect. But it's the same apple id I use for AppStore iCloud and iTunes somebody help!

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Imessage keeps saying user name or password is incorrect but it's the same apple id i use on the store

imessage keeps saying user name or password is incorrect but it's the same apple id i use on the store. i've bought and updated apps with the id but imessages still wont work

I have had the same problem. I try and use imessage but it keeps saying user name or password incorrect. The password works when I log into gmail and I am certain I am typing it in correctly. I would appreciate any help!

HT204053 I changed my AppleID in System Preferences, but the old ID comes up under iCloud and I get an error box saying my "ID or password are incorrect". How do I get rid of the old ID which now doesn't work with either my old or new password??

I changed my AppleID in System Preferences, but the old ID comes up under iCloud and I get an error box saying my "ID or password are incorrect". How do I get rid of the old ID which now doesn't work with either my old or new password??

Yes that makes sense, however have you updated it at My Apple ID before trying to change it in your system preferences > iCloud settings, you must do that first.

For some reason I cannot download and install the latest version of iTunes. 11.0.2. Could you help please? Each time I try, I get a command box saying 'The feature you are trying to download is on a network resource that is unavailable. Click Ok to try ag

For some reason I cannot download and install the latest version of iTunes. 11.0.2. Could you help please? Each time I try, I get a command box saying 'The feature you are trying to download is on a network resource that is unavailable. Click Ok to try again or enter an alternate path to a folder containing the installation package iTunes.ms in the box below.
Please help!
Many thanks in advance
Ben Bentley
West Midlands
UK

(1) Download the Windows Installer CleanUp utility installer file (msicuu2.exe) from the following Major Geeks page (use one of the links under the "DOWNLOAD LOCATIONS" thingy on the Major Geeks page):
http://majorgeeks.com/download.php?det=4459
(2) Doubleclick the msicuu2.exe file and follow the prompts to install the Windows Installer CleanUp utility. (If you're on a Windows Vista or Windows 7 system and you get a Code 800A0046 error message when doubleclicking the msicuu2.exe file, try instead right-clicking on the msicuu2.exe file and selecting "Run as administrator".)
(3) In your Start menu click All Programs and then click Windows Install Clean Up. The Windows Installer CleanUp utility window appears, listing software that is currently installed on your computer.
(4) In the list of programs that appears in CleanUp, select any iTunes entries and click "Remove", as per the following screenshot:
(5) Quit out of CleanUp, restart the PC and try another iTunes install. Does it go through properly this time?

How can I use the same Apple ID account in two different App Stores?

I am from Greece and I use my Apple-ID account to download iPhone Apps from the Greek App Store. However I live in Germany and some iPhone applications I want are available only through the German App Store. When I try to download one of them I got the message that my acount cannot be used with the German App Store. Is there any way to be able to have on my phone applications form both the German and the Greek App store at the same time using or not the same Apple ID account? I have got both Greek and German credit cards if this is an issue. Thanks.

If I create a new iTunes account for the German itunes store, what happened with my previous purchases? Do they remain on my iPhone and my Mac's iTunes?
Nothing will happen to your existing purchases. Your computer will remain authorized - you can authorize a single computer to up to five iTunes Store accounts - and the apps and content will remain in place.
Can I switch from one acount to the other every time I want to update an application or purchase a new one?
As long as you're in the relevant country, yes. Again, the terms of use say that you agree not to even attempt to use an iTunes Store from outside of its country.
Regards.

For four days I have been unable to open a lot of documents. When I try I get a message "The document "name" could not be opened. You don't have permission. This has happened to an important letter which I corrected four times. My Mac has altered the name

This problem began when I typed in an address http www etc., making one mistake in the address. I corrected it and then tried to copy the address because it was long (I wanted to be able to acces it another time), and that's when the trouble starrted. I just copt documents to get a new one because it's quicker, but it is unorthodox, I know. Since then whenever I copy a document i cannot open it, and it often puts a gobledegook ending to the document name. I've started emailing texts to myself so as to keep them, but I MUST be able to use documents normally. I hava a MacBook Pro, using OS Mountain Lion 10.8.5. I don't like it. It's fairly new, and has messed up my system of documents : the size is alll wrong and the tabulations are worse than ever. I use text edit because I wanted to use Macdictate because I am handicapped (arthritis and firbomyalgia) but I have never been able to get it to work. Since I changed OS I cannot use Text edit properly any more. Please help me. I think it must be a bug that came through when I was putting this address in four days ago. I went to the site once I'd corrected the address and it was perfectly normal. I shall ring them today and ask them if this has happened to anyone else. I live in France. Thank you for your advice. Because I am handicapped and I do not dirve, it is very difficult to get to a Mac store. I deleted Mac cloud documents because I don't want to use it and I thought it might solve the problem, but it didn"t.

Back up all data.
This procedure will unlock all your user files (not system files) and reset their ownership and access-control lists to the default. If you've set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it.
I've tested these instructions only with the Safari web browser. If you use another browser, they may not work as described.
Step 1
If you have more than one user account, and the one in question is not an administrator account, then temporarily promote it to administrator status in the Users & Groups preference pane. To do that, unlock the preference pane using the credentials of an administrator, check the box marked Allow user to administer this computer, then reboot. You can demote the problem account back to standard status when this step has been completed.
Triple-click anywhere in the following line on this page to select it. Copy the selected text to the Clipboard (command-C):
{ sudo chflags -R nouchg,nouappnd ~ $TMPDIR.. ; sudo chown -R $UID:staff ~ $_ ; sudo chmod -R u+rwX ~ $_ ; chmod -R -N ~ $_ ; } 2> /dev/null
Launch the Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window (command-V). You'll be prompted for your login password. Nothing will be displayed when you type it. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command will take a noticeable amount of time to run. Wait for a new line ending in a dollar sign (“$”) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1 or if it doesn't solve the problem.
Boot into Recovery. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open.
In the Terminal window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your boot volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
 ▹ Restart
from the menu bar.

Hello, I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

Same thing here. I love how they include this nice and easy to follow guide in the box and the KEY step for activation (the phone call) is a total fail. To verizon: the automated just says Terms and Conditions have been accepted for this number. Press 1 to enter another phone number in the order. Well, I HAD NO other phone number in my order. The message gives no other options. She repeats the same line 3 more times and after the 3rd time, it says please hold while we transfer you, call may be monitored etc. Guess what, its 2 am ET and customer service is closed?
Do you guys expect thousands of iphone customers to speak to a CSR just to activate? Why not just let us do it online? I have activated plenty of phones even LTE phones, online. Now I'm going to have to compete with the other 30,000 people who ran into this same problem overnight tomorrow on the phone....

I have installed Adobe Photoshop CS (original 2003 2004 version) on my new Windows PC. I have been unable to activate it and the note says it will expire after 29 days. What can I do to activate it?

I have installed Adobe Photoshop CS (original 2003 2004 version) on my new Windows PC. I have been unable to activate it and the note says it will expire after 29 days. What can I do to activate it?

Error: Activation Server Unavailable | CS2, Acrobat 7, Audition 3

I have an app called cartoon HD on my iphone and this app is no longer available I am about to buy an ipad, if I back this up with the same Apple ID will it share the app to the iPad?

I have an app called cartoon HD on my iphone and this app is no longer available I am about to buy an ipad, if I back this up with the same Apple ID will it share the app to the iPad?

You can copy the app to your computer's iTunes library by connecting the phone to it and doing File > Devices > Transfer Purchases - an actual backup (either on your computer's iTunes or to the cloud) doesn't contain the actual apps, just their content and settings, for a restore to work the app needs to be either in your computer's iTunes library (for and iTunes backup/restore) or still in the store (for an iCloud backup/restore). Or you could just sync the app from your computer's iTunes (which will only install the app, not any previous content)

HT204053 iCloud in a business. Do all the computers require the same apple ID to share all the files?? Can i have two apple accounts on one device?

iCloud in a business.
Do all the computers require the same apple ID to share all the files?? Can i have two apple accounts on one device

Neither of those Apps allow you to (easily) add iWork documents created or edited on the device to your online storage, you need to be using a webDAV server to be able to do that. In fact pretty much all you can add from the iOS device is photos and video without resorting to convoluted workarounds, intermediate apps or emailing finished documents to yourself. You can on the other hand view most of the content of dropbox/sugarsync through those apps, which in a lot of circumstances is useful, but without it working in both directions these apps are far from an ideal solution.
E.g from the sugarsync website
Yes, this may not be of too much interest to the OP, I was only trying to clarify the situation with iCloud.com/iWork for you.
However that being said, there may be areas of interest for Computer to Computer syncing, given the recent changes made to iCloud.com/iWork. I wouldn't suggest iCloud sharing for archived documents, but for perhaps up to a couple of dozen documents in progress, iCloud sharing is now quite viable. If there is any chance at all of these documents being accessed on an iOS device then iCloud would become a preferred option to dropbox or sugarsync.

HT5538 Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password

Every time I try to use apple ID for face time I got an error message "the username or password was incorrect" although they are right and I use them in App Store and I cloud even after resetting my password, the problem happens also with iMessage . Please help

For what it's worth, you posted this in 2011, and here in 2014 I am still having this same issue. Over the last two days, I have had to unlock my apple account 8 times. I didn't get any new devices. I haven't initiated a password reset. I didn't forget my password. I set up two factor authentication and have been able to do the unlocking with the key and using a code sent to one of my devices.
That all works.
It's this having to unlock my account every time I go to use any of my devices. And I have many: iMac, iPad, iPad2, iPad mini, iPhone 5s, iPod touch (daughter), and my old iPhone 4 being used as an ipod touch now. They are all synced, and all was working just fine.
I have initiated an incident with Apple (again) but I know they are just going to suggest I change my Apple ID. It's a simple one, and one that I am sure others think is theirs. I don't want to change it. I shouldn't have to. Apple should be able to tell me who is trying to use it, or at least from where.
Thanks for listening,
Melissa

Will 2 iPads with the same Apple ID connect using facetime?

I recently bought a second iPad 2 for my business. Naturally I use the same Apple ID on both to sync apps and data. I will be away on holiday in a few weeks and want to lend one iPad to my mother, who is ill, to keep in touch with her using Facetime.
When I try to connect one to the other with Facetime, it calls briefly and then says neither of us are available for Facetime. Is this because Facetime is linked to the same Apple ID with the same email address? Do I need to set up an account for my mother? How then can I share my apps and data?
I've tried all the suggestions on this forum including changing DNS servers and nothing works. I think Apple should set up an FAQ for Facetime. They might just help with supporting very expensive products.
Any advice would be very welcome?
Thanks,
Eamon

Hello there, Flamingo1000.
The following Knowledge Base article offers up some great recommendations for what to do before giving away your iOS device:
What to do before selling or giving away your iPhone, iPad, or iPod touch
http://support.apple.com/kb/ht5661
If you still have your iOS device
Before you sell or give away your iOS device, make sure that you've removed all of your personal information. Follow these steps to protect your data and get your device to its factory default state for the new owner:
Back up your device.
Go to Settings > General > Reset, then tap Erase All Content and Settings.
This will completely erase your device and turn off iCloud, iMessage, FaceTime, Game Center, and other services.
If you're using iOS 7 and have Find My iPhone turned on, your Apple ID and password will be required. After you provide your password, the device will be erased and removed from your account so that the next owner can activate it.
Contact your carrier for guidance on transferring service to the new owner.
When the device is turned on for the first time by the new owner, Setup Assistant will guide them through the setup process.
Important: Do not manually delete contacts, calendars, reminders, documents, photo streams, or any other iCloud data while signed in to your iCloud account, or the content will also be deleted from the iCloud servers and all of your iCloud devices.
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.

FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
This is the error message I receive when I try to add my phone to my Mac for proximity / FaceTime audio calling. This feature worked until I changed my Apple ID. I have updated my Apple ID everywhere I can think of updating it. I've signed out of Apple ID on my Mac, deleted EVERYTHING (calendars, contacts, etc.), signed back in, etc. I've done the same with my phone, and even done a power-down / reboot and nada. I keep getting this message from the Mac.
I can't figure out where else I should look for my old Apple ID to be logged into anything or creating problems. I've gone over my iPhone and Mac and I'm at a loss. As an aside (and yes, wrong forum), have lost the ability to do SMS forwarding since the Mac no longer receives the code from my iPhone to allow this feature to work. This was lost after signing out of the Apple ID on my Mac this afternoon.
Bluetooth is turned on for both devices. Both devices are on the same WiFi network. Both devices otherwise appear to be working correctly with the exception of the problems I'm having with FaceTime and iCloud being signed into the same Apple ID (which they are).
Thanks in advance,

(By the way, I should have pointed out in my earlier posting that I'm running OS X Yosemite 10.10.3 on my Mac). I Just installed latest Yosemite update while my iPhone was switched off, and when my Mac restarted, the 'iPhone Cellular Calls' checkbox in the FaceTime preferences was checked and the problem was therefore solved. Switched on my iPhone, still fine. Relief.

Cannot Turn On iPhone Cellular Calls - FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.

Cannot Turn On iPhone Cellular Calls - FaceTime and iCloud must be signed in to the same Apple ID to use iPhone Cellular Calls.
I *AM* signed into Facetime and iCloud using the same Apple ID. Why am I receiving this error all of a sudden? I make calls using my Mac and need this feature. I have tried disabling and re-enabling both over a dozen times. TRUST ME, it is NOT user error -- it is Apple releasing features before they are fully ready error!

I'm pretty sure we can clarify whether or not we are on a Public Beta or not, despite NDA........
From the FAQ: https://appleseed.apple.com/sp/betaprogram/faq
Quote:
Is the public beta software I am installing confidential?
Yes, the public beta software is Apple confidential information. For example, don’t install the public beta software on any systems you don't directly control or that you share with others. Don’t blog, post screen shots, tweet, or publicly post information about the public beta software, and don't discuss the public beta software with or demonstrate it to others who are not in the Apple Beta Software Program. If Apple has publicly disclosed technical information about the public beta software, it is no longer considered confidential. Read our Terms for full details

How can i find my lose iphone with the same apple id i use now

how can i find my lose iphone with the same apple id i use now

If you set it up on your iPhone before you lost it then you can sign into your iCloud account on a computer and attempt to locate it.

TS2755 Hi, I have been unable to activate my message and FaceTime. Each time I try, I get an error message saying my username or password is incorrect. But that is the same apple id I use in the App Store, and for my iCloud. What could be wrong?

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