TS3212 i am unable to download updates to itunes... "error writing to file: c\config.msi\1b884d.rbf" Verify you have access to that account?? can anyone help??

What is up with itunes??? i keep getting the same update message.. please help!!!!

Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C

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I keep getting "error writing to file c:/config.msi/113649.rbf verify you have access to that directory" - when downloading 10.3 i tunes - help

Can anyone help?

Tony I cannot thank you enough!! Not only have I mastered how to use this site, I eventually disabled Kaspersky (3 attempts!!) and tried to re-install again and IT WORKED!!!!!! Not bad for a 'girl'
Thanks again, keep up the good work!
C

Update problem. "error writing to file c:\config.msi\22be9d65.rbf. Verify that you have access to that directory."

Every time I try and update to the latest version, I get an error messages saying to manually do it from tools menu. After doing that, I get an error message saying "error writing to file c:\config.msi\22be9d65.rbf. Verify that you have access to that directory." I am the sole user on this computer and have full administrative rights to my computer. Why am I getting this? I REALY don't care if I upgrade or not but want to get rid of the stupid apple update crap that comes up everytime I turn my computer on. If there are no suggestiong on how to fix this issue, is there a way to turn apple update OFF?! I have Windows 7 Home Premium.

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?

When downloading iTunes 11.0.3 I get an error 'Error writing to file C:\Config.Msi\1c6fd5.rbf. Verify that you have access to this directory' what do I do?
Appreciate any help thanks,
Will

Hi WillHunt112,
Welcome to Apple Support Communities.
You may find this article helpful for troubleshooting your iTunes installation:
Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/HT1926
Best,
Jeremy

I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf. Can anyone help?

I am trying to download itunes 10.7 and keep getting "error writing to file C\config.msi\6f8a6.rbf" Can anyone help?

Are you running Kaspersky security software on that PC? (There's been a few reports in recent times of Kaspersky interfering with iTunes installs, with that message being produced.)
If there is Kaspersky on board, we should try some general-principles getting-past-security-software-interference troubleshooting.
Download and save a fresh copy of the iTunesSetup.exe (32-bit installer file) or iTunes64Setup.exe to your Hard drive. (Don't run the install on line, and don't start the install just yet.)
http://www.apple.com/itunes/download/
Restart the PC. After the PC restarts do not open any applications. Disconnect from your network and/or the internet. Now switch off all your security software (firewall, antivirus, antispyware).
Now start the install by doubleclicking the iTunesSetup.exe (or iTunes64Setup.exe) file you downloaded earlier.
Reenable all security software prior to reconnecting to your network and/or the internet.
Any better luck with the security software shut down?

While trying to update Itunes, I get a message "error writing to file : C\Config.Msi\23dc10.rbf any ideas?

I have windows vista, and when I try to update through Itues, I get 9/10 of the install, before I get a "can not finnish install" message, then When I try to download from the Apple website I get the message above. If anybody out there can help, thanks.

I have this problem, help?

What do I have to do? I have paid for pro, cant download the software, says error 1310 - Error writing to file....verify you have access to that directory

What do I have to do? I have paid for acrobat pro and it won't let me download the software, says error 1310 - Error writing file... verify you have access to directory.
I need help
Thank you

assuming the problem is NOT downloarding, but installing; if you have antivirus running, disable it.

I am trying to update itunes to 11.1.1.11 and i keep getting 'erreo writing to file : C\ : Config.Ms\301ded48.rfb.Verify that you have access to that directory'. What does this mean and how can i fix it?

I am trying to update itunes to 11.1.1.11 and keep getting message at the end ' error writing to file :c:\Config.Msi\301ded48.rbf.Verify that you have access to that directory'. What does this mean and how do I fix it?

I had this exact same problem just now, trying to upgrade to 10.7.
I even got that error msg when trying to UNINSTALL iTunes!
After hours of frustration trying everyone's different suggestions, I downloaded Revo Uninstaller http://www.cnet.com.au/apps/revo-uninstaller-10610875/ which solved the problem.
Use it to help uninstall iTunes and related software components in the following order and then restart your computer:
1. iTunes
2. QuickTime
3. Apple Software Update
4. Apple Mobile Device Support
5. Bonjour
6. Apple Application Support (iTunes 9 or later)
Then you can install iTunes from scratch.
Good luck

When downloading iTunes, I got a message about error writing to file and it told the file. Then it said to verify that you have access to that directory. I have no idea how to fix it. I could really use some help, please.

I was trying to download iTunes on my computer, and while doing so, I got this message: Error writing to file: C:/Program Files (x86)/Common Files/Apple/Apple Application Support/Apple Versions.dll. Verify that you have access to that directory. I have downloaded iTunes numerous times and I have never had this problem. If anyone knows what's going on, I would really appreciate the help.

Well, there's definitely a mac and a Windows version. And you're at the right page. I think the problem is that someone forgot (or decided not to) to update the text at teh bottom of the page to have Mac and Windows.
Just push the button, you'll get the Mac update no problem.
Regards,
Bentley Wolfe
Senior Support Engineer, Flash/Flash Player/Digital Editions
Adobe

I can't download iOS 7 on my iPad 3. I says my software is up to date (6.1.3). Can anyone help me with this?

I can't download iOS 7 on my iPad 3. I says my software is up to date (6.1.3). Can anyone help me with this?

May just be the update server acting glitchy due all the people slamming it right now. I'd give it 24 hrs, and if it's still doing it, check back in here and we'll see if we can't figure it out.
= L.I.

Hello I am trying to download the latest itunes and it keeps asking me to restart the mac and I do but nothing happens. Can someone help? Thankyou

Hello I am trying to download the latest itunes and it keeps asking me to restart the mac and I do but nothing happens. Can someone help? Thankyou

Hi Chris, I know where to check for updates but after I agree to terms conditions etc it asks to restart the computer before it can start downloading. I do that and it keeps repeating the process?

TS3694 hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regar

hey everyone.. i have a problem with my 3Gs iphone.. i updated to the ios5 and now when i open it says that i have to connect it with the itunes. when i connect it says that has an error 28 something like that.. can anyone help me to fix it?? Regards

Error 23, 28, 29: These errors may indicate a hardware issue with your device. Follow the steps in this article. Also attempt to restore while connected with the white USB Dock Connector cable that shipped with your device, on a known good computer and network to isolate this issue to the device. The MAC address being missing or the IMEI being the default value, (00 499901 064000 0), can also confirm a hardware issue. Out-of-date or incorrectly configured security software can also cause these errors.

HT1977 When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

When I try and download an app, I get a message "MZCommerce.CreditBalanceMismatch.Mobile_message". This is even for free apps, and I do have plenty of credit. Can anyone help please?

With a standard account you need a valid payment method even for free apps.
From the message it sound like there is something wrong with your account or some of the information you entered in the account is not correct.. Verify that the information is correct and then if still problem contact iTunes.
Contact iTunes

I uninstalled itunes, downloaded new version and the setup file won't launch. I'm running Windows Vista 64-bit. Can anyone help?

I uninstalled itunes, downloaded new version and the setup file won't launch. I'm running Windows Vista 64-bit. Can anyone help?

Is there an error message when you try to launch the iTunesSetup.exe (or iTunes64Setup.exe)? If so, what does it say? (Precise text, please.)

I don't understand why I can't download for free the apps designed by Apple, such as Pages and Numbers, which are free with iOS 7. Can anyone help me?

I don't understand why I can't download for free the apps designed by Apple, such as Pages and Numbers, which are free with iOS 7. Can anyone help me?

The apps are free with iOS 7 if you purchased a new device after September 2013. The apps do not come free just because you are running iOS 7 now. Did you purchase or receive a new iPad recently?
If you did, are you using the same Apple ID to get the apps that you used to activate the iPad? If you are, sign out of your ID, restart your iPad, sign in again and go back to the App Syore and see if the apps show up as free.
Settings>iTunes & App Store>tap your ID and sign out. Restart the iPad and go back to the settings and sign in again.

TS3212 i am unable to download updates to itunes... "error writing to file: c\config.msi\1b884d.rbf" Verify you have access to that account?? can anyone help??

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