TS3276 Following above directions, I clicked on Window, but there was no option for Connection Doctor, the next step. Where does one find that?

When asked to povide an email password (after you set the mailbox up & have been using it), you are told to go to Window. Then choose Connection Doctor.  There is no such option under Window.  How do you get to the Connection Doctor?

I just checked again in Mtn Lion, which is what should be on your new machine, and see this in Mail. So, all I can suggest is for you to reinstall the OS. Boot into recovery mode (restart, holding down the CMD+R keys). Alternatively, contact  Apple's Express Lane and let them deal with it, since it's a new machine.

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