TS3276 Hello all, I am getting the following message with some emails I receive:- HTML enabled email client required to read this email. I don't really understand this and don't know what to do to allow me to open the email. Any help? Thanks, Alex

Hello all, I am getting the following message with some emails I receive:- HTML enabled email client required to read this email. I really don't understand this message, am non techy, would anyone know how I can open and read the email? Thanks very much for any help, Alex

In Mail I suggest you try 'View->Message->Plain text alternative'.
Why? In multipart/alternative messages, such as this, the text/plain version should precede the text/html version, but Toyota have swapped them around. By default mail clients display the second version, assuming it to be HTML.
Very strange.

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I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one?

I accidentally changed a setting on my ipod touch and now it won't change back. I have had my ipod for more than two years and i dont know what to do. If i go to the apple store, would they fix it, or would i need to get a new one? If it could be fixed, how much would it cost?

If it is still under warranty you can call the 800 number to apple and enter the serial number and it will tell you if it is under warranty or not if not its like $30 basically for them to help or something like that it said today when i called...
Or take it to a genius bar if you have one near?
Or further explain what setting you are needing fixed back and im sure someone here can help you for free!

I am unable to download all photos to computer. At a certain photo I get the following message: IPhoto cannot import your photos because there was a problem downloading an image. How can I go around this image

I am unable to import all photos to IPhoto on computer. At a certain photo the following message appears: IPhoto cannot import your photos
because there was a problem downloading an image. How can I circumvent this particular image and import all other photos?

I'm having the same issue. i have imported everything but the offending photo from my iPhone. problem is, with over 5000 pics, i have no idea how to find THAT ONE pic that won't import (bc I just get a greyed out pic image - with no data in iPhoto)
any idea how to get "date taken" info of THAT ONE pic out of iPhoto (or any metadata) so I don't have to search 3 years of pictures?
and I do apologize for hijacking.

Itunes really not working and i dont know what to do.. help

ive searched all over and cant find solution to this... i installed itunes and clicked on ipod in itunes, clicked register later, then i scanned througgh the ipod agreement page and clicked agreement box and clicked save but the page remains the same even after saving and I think that's why I can't put music on my ipod. I went ni some options thing and it said i can't put my music to any ipod, because even if it recognizes the ipod it can't be used until the agreement page is accepted.. help please... someone

You're probably not seeing the OK button on the Licence Agreement. TRy this;
You're probably using XP so go to the control panel and open Displays.
Then, click on the settings tab.
Change the Screen resolution to 1024 by "whatever" and apply the changes
Click yes to the message and then ok.
Open itunes and let me know if you get by it.
Frank

HT201442 hi there , i forget my apple id and password which is i use for my new iphone 4s , and i dont know what to do now ,, even i cant use the phone , always ask for apple id and password to get this phone activated

my new iphone serial number is DX3LGJH3FML6

I am amazed by the number of people who claim that they've forgotten their Apple ID, password, security questions, and rescue email address. I'm wondering what percentage of these people have stolen property. Regardless, you can get your Apple ID here: Settings>Store>tap on your AppleID.
FYI: you posted in the wrong forum.

When i synch my ipod touch i get the following message " the ipod cannot be synced. the required file cannot be found" what does this mean? anyone know how to fix it?

When I synch my ipod touch I get the following message "The Ipod touch cannot be synced. The required file cannot be found". Does anyone know what this means and how to fix it? this error occurs at the point it is syncing the photos - all other things seem to be syncing fine.

Hello sanbrunostew,
Try trashing your iPod's Photo Cache. See this article for information on where to find your iPod's Photo Cache.
iTunes: Understanding the iPod Photo Cache folder
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Hello Drake, I suspect one or more of the Drives needs repairing, but...
Have you looked through Pondini's extensive TM help site?
http://Pondini.org/TM/FAQ.html
http://pondini.org/TM/Troubleshooting.html
Can't imaging something not being covered there.

I get the following message every time I open my contacts on my iphone or iPad : "Password Incorrect. Enter the password for the Exchange account "Exchange"". If I enter my password, it does not accept it. I don't even know what it means.

I get the following message every time I open my contacts on my iphone or iPad : "Password Incorrect. Enter the password for the Exchange account "Exchange"". If I enter my password, it does not accept it. I don't even know what this means.

http://support.apple.com/kb/ht1212

TS1717 Started a software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

Started a Itunes software update this morning which didn't work. Now Itunes will not open at all. I get the following message."The program can't state becasue MSVCR80.dll is missing from your computer."

There are a couple of options that I know of to fix the issue.
One is listed in this thread - https://discussions.apple.com/message/24606478#24606478 - and involves uninstalling iTunes and related components and then re-installing iTunes. You will need to read the instructions in the thread to see the correct uninstall order.
Second option is use System Restore to set your system back to a date prior to the iTunes update. I did this before finding the thread mentioned above.
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Message was edited by: karivers

Why can't i add playlists to my iPhone from my mac while they are connected? I keep getting the following message "some items (meaning all of them) were not transferred because iTunes match is enabled." This is incredibly frustrating.

I keep getting the following message "some items (meaning all of them) were not transferred because iTunes match is enabled." when I try to drag and drop a playlist, song, or album to my iPhone. This was NEVER a problem before iTunes match or the last iOS update. So what is the deal? Why can't i just add music to my phone from the mac? There is space on the phone. The only way I have found to get the music i want to the phone is to have it download from the phone. This is not something i want to have to do: go through and manually add every album and recreate a playlist on the phone when its there on the mac. And, even more irritating, since the new update, when the phone is plugged into the mac i can't actually view from the mac what music is on the phone. This is incredibly frustrating and any help would be much appreciated in managing my music libraries for each device.

Hi,
You cannot manually manage music with match turned on on your iOS device. If you want to manage music manually, you will need to turn off match on your iPhone.
Jim

I try to download the newest version of iTunes, but get the following message: "Install iTunes.pkg". This package type requires Mac OS X 10.5." What do I do now?

I try to download the newest version of iTunes, but get the following message: "Install iTunes.pkg". This package type requires Mac OS X 10.5." What do I do now?
I have Mac OS X 10.4.11, and don't know how to upgrade to 10.5.

Here are ways to update to Lion (Mac OS X 10.7):
http://www.apple.com/macosx/how-to-buy/
It requires you to have Snow Leopard (Mac OS X 10.6) installed, which can be obtained from the Apple Store.
You being on Mac OS X 10.4 makes it an old system, 10.6 and 10.7 require an Intel processor at least with Lion demanding an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor.
What system do you have?

I get the following message when i try to open ALL my documents : frozen panes and split panes are not supported and were removed. my documents are blank

i get the following message when i try to open any of my documents : frozen panes and split panes are not supported and were removed. All my documents open blanc!

Hi Louisa,
louisa_16_za wrote:
i work with Numbers on my MiniMac and then save the files as Excel because the university only works with Windows.
Numbers is not an Excel clone. Importing and exporting between Numbers and Excel will eventually build up glitches.
If the university only works with 'Windoze' it might be better if you use Excel or a free version of Office (for example, Libre Office or Open Office).
If your marks depend upon a professor who uses Excel, go with the flow.
http://www.howtogeek.com/187663/openoffice-vs.-libreoffice-whats-the-difference- and-which-should-you-use/
Regards,
Ian

I cannot shu down my iMac (for days) as I get the following message:Photos are being imported to the photo library. Now as far as I know there are no photos being imported and even if there were 5 days is crazy. How can I resolve this please?

I cannot shut down my iMac (for days now) as I get the following message: "Photos are being imported to the photo library."
Now as far as I know there are no photos being imported and even if there were 5 days is crazy. How can I resolve this please?
JLB284

Open Activity monitor in Utilities, go to the CPU tab>All Processes, and note any process that would appear to be related to importing photos, such as iPhoto, and use Force Quit. This may only be a temporary fix, as it may start all over again when you reboot. If that happens, we need to do some more investigating.
Also, close all open Applications, then open Terminal in Utilities and copy/paste and hit return, then post the output of this command.
lsof -l +L -R -V | grep /

After 6 tries to load Photoshop CS6 on my new laptop, I keep getting the following message after I enter my valid serial number: "Serial number you provided is valid but a qualifying product could not be found on this computer." What I'm, trying to do is

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I contacted Adobe support Chat and they confirmed the serial number and gave me a response code number to enter. Once that was entered the product downloaded immediately. The whole process took 10 minutes. Thank you for your response. I'm all good now.

I am getting the following message "safari could not download the file (440MB) because there is not enough disk space. disk utility says i have 249.8 GB of available disk space. any suggestions as to what is the problem would be appreciated

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don
thanks for your suggestion. that is the same advice that i got from the geek squad at the local apple store.
i did what he instructed but it did not work. i have since called apple support twice regarding the problem. they had me start the computer in safe mode, going into the library and deleting a phlist file (i think) do a repair disk permissions, do a repair disk, empty the cache, and finally the last guy told me to unplug the computer from the wall socket and restart.
when i mentioned the advice you and the apple store guy gave me they sort of poo pooed it saying that was done when they did all this other stuff.
i am now waiting for the download to be completed to see if unplugging the computer had any effect.
thanks again for your kindness in answering my concern.

TS3276 Hello all, I am getting the following message with some emails I receive:- HTML enabled email client required to read this email. I don't really understand this and don't know what to do to allow me to open the email. Any help? Thanks, Alex

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