I try to download the newest version of iTunes, but get the following message: "Install iTunes.pkg". This package type requires Mac OS X 10.5." What do I do now?
I try to download the newest version of iTunes, but get the following message: "Install iTunes.pkg". This package type requires Mac OS X 10.5." What do I do now?
I have Mac OS X 10.4.11, and don't know how to upgrade to 10.5.
Here are ways to update to Lion (Mac OS X 10.7):
http://www.apple.com/macosx/how-to-buy/
It requires you to have Snow Leopard (Mac OS X 10.6) installed, which can be obtained from the Apple Store.
You being on Mac OS X 10.4 makes it an old system, 10.6 and 10.7 require an Intel processor at least with Lion demanding an Intel Core 2 Duo, Core i3, Core i5, Core i7, or Xeon processor.
What system do you have?
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just got the new ipod touch, however it says i need to download itunes 10.1 however, when i do so... this is what it says Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.
what do I do?From the box the ipod came in:
System Requirements
USB 2.0
iTunes 10.5 or later7
Mac: OS X v10.5.8 or later
PC: Windows 7, Windows Vista, or Windows XP Home or Professional (SP3) or later
Broadband Internet access required; fees may apply" -
my mac has been updated and when i go to install the newest itunes this pops up. 'Couldn't open "Install iTunes.pkg". This package type requires Mac OS X 10.5.' how can i fix this so i can get the new itunes?
Hi
Try to use "software update" option
to to apple menu -> software update or system preference -> Software update
( you may try to use an old package on new system )
HTH -
i dont know where to find what current os i am running..
Mac OS X 10.5 Leopard installation system requirements
http://support.apple.com/kb/TA24950
Leopard is no longer available at the Apple Store but may be available by calling Apple Phone Sales @ 1-800-MY-APPLE (1-800-692-7753).
If you can't obtain a retail install DVD from Apple, look on eBay or Google the installer part numbers to possibly find at an on-line store. Here's what to look for:
MB427Z/A Leopard 10.5.1 install DVD
MB576Z/A Leopard 10.5.4 install DVD
MB021Z/A Leopard 10.5.6 install DVD (single user)
MB022Z/A Leopard 10.5.6 install DVD (5-user family pack)
Installing Mac OS X 10.5 Leopard
http://support.apple.com/kb/HT1544
Mac OS X 10.5 Leopard Installation and Setup Guide
http://manuals.info.apple.com/en/leopard_install-setup.pdf
After you install the base 10.5, download & install the 10.5.8 combo update at http://support.apple.com/downloads/Mac_OS_X_10_5_8_Combo_Update
Caution - Leopard does not support classic mode. So, if you currently open OS 9 apps in classic mode, you won't be able to do this if you upgrade to Leopard.
Cheers, Tom -
When I tried to download the new version of firefox I get an error message that says "your computer must be restarted to complete an earlier upgrade" when I restart it says the same thing. I cannot use firefox at all at the moment. When I try to uninstall in the control panel, the same message pops up.
If you have problems with updating or with the permissions then easiest is to download the full version and trash the currently installed version to do a clean install of the new version.
Download a new copy of the Firefox program and save the DMG file to the desktop
* Firefox 5.0.x: http://www.mozilla.com/en-US/firefox/all.html
* Trash the current Firefox application to do a clean (re-)install
* Install the new version that you have downloaded
Your profile data is stored elsewhere in the [http://kb.mozillazine.org/Profile_folder_-_Firefox Firefox Profile Folder], so you won't lose your bookmarks and other personal data. -
I have the Mac OS 10.9.4 I am unable to read PDF's, so thought I would download the latest version of Adobe Reader. It will not install. Is it comparable with my Mac OS?
More information would be good.
What do you mean by "unable to read PDF's". How are you trying to read them and what exactly happens when you try?
so thought I would download the latest version of Adobe Reader. It will not install.
Again, what exactly is happening?
And yes, the latest version should be compatible with your OS. -
My Itunes wouldn't acknowledge my new Ipod, so i uninstalled it (older version) and now I'm trying to install the newest version. I'm getting this error.
"An error ocurred during installation of assembly. "Microsoft. VC80.CRT type="win32. Version="8.50726195". publickeytoken="1fc8b3b9a1e18c3b" processor architechture="x86." Please refer to help and support for more information. Hresult=0x80070002
I an stumped.....I Think it is telling you your computer operating system is too old for the newest update.
What are you running? -
I am trying to update my iphone 5 to the newest version (7.4) but it says I do not have enough space on my computer to update, though I have 8GB. Shouldbnt this be more than enough space? I have tried every trouble shooting option and get the same pop up-
Have you tried doing an over the air update on the iPhone instead?
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I am trying to delete an old version of itunes in my ibook G4 so I can install the newest version and can not delete the old version because it says I don't have enough privileges, help?
iTunes is not installing because its incompatible with your OS. When installing the correct version the new version will update the older version, there is no need to uninstall first.
The last version of iTunes compatible with OSX 10.4 is iTunes 9.2.1
You can down load iTunes 9.2.1 here:
iTunes 9.2.1 -
When I try to download books I purchased from Kobo I get the following error message: Error getting License. License Server Communication Problem: E IO CANNOT OPEN.
I've spent hundred of dollars on books that I can't get access to! How can I fix this?I've been having the same issue! I've tried uninstalling and reinstalling ADE but that hasn't helped; I've even created a new Adobe ID and that was also a fruitless venture. I haven't yet tried to unauothorize my device, but I am hesitant to do so as it seems that others have tried and have not succeeded. I am desperately caught in the middle of a series and I would love to have access to the new books that I've been trying to download from my library!
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I tried to upgrade to the latest version of Firefox but on the Firefox start page it still says "you are not on the latest version of Firefox, upgrade now". The start page looks different so maybe it did upgrade but why does the reminder still show?
You may see that message below the Google search box on www.google.com/firefox which is the old Firefox default home page. It appears that page is no longer being maintained by Google. You appear to have the latest Firefox version.
'''If you want the Google search page as your home page,''' change your home page to '''''about:home''''' (a new, updated version of the old Google/Firefox home page is now built-in to Firefox).
*See --> http://support.mozilla.com/en-US/kb/How+to+set+the+home+page
Also see --> https://support.mozilla.com/en-US/kb/Finding+your+Firefox+version<br />
You can also see your version on the ''Help > Troubleshooting Information'' display
'''If this reply solves your problem, please click "Solved It" next to this reply when <u>signed-in</u> to the forum.'''
Not related to your question, but...
You may need to update some plug-ins. Check your plug-ins and update as necessary:
*Plug-in check --> http://www.mozilla.org/en-US/plugincheck/
*Adobe Shockwave for Director Netscape plug-in: [https://support.mozilla.com/en-US/kb/Using%20the%20Shockwave%20plugin%20with%20Firefox#w_installing-shockwave Installing ('''''or Updating''''') the Shockwave plugin with Firefox]
*Adobe PDF Plug-In For Firefox and Netscape: [https://support.mozilla.com/en-US/kb/Using%20the%20Adobe%20Reader%20plugin%20with%20Firefox#w_installing-and-updating-adobe-reader Installing/Updating Adobe Reader in Firefox]
*'''''Shockwave Flash''''' (Adobe Flash or Flash): [https://support.mozilla.com/en-US/kb/Managing%20the%20Flash%20plugin#w_updating-flash Updating Flash in Firefox]
*'''''Next Generation Java Plug-in for Mozilla browsers''''': [https://support.mozilla.com/en-US/kb/Using%20the%20Java%20plugin%20with%20Firefox#w_installing-or-updating-java Installing or Updating Java in Firefox] -
Ipad won't start; trying to restore thru itunes, but get the message - can't restore because ipad is not set up. It was set up and has been in use for about a year. What do I do now?
I Have seen people report this issue when they try to sync their devices but in never seen it when trying to restore an unresponsive iPad. I would sguggest trying recovery mode now.
If you can't update or restore your iPhone, iPad, or iPod touch - Apple Support
This procedure will totally erase the iPad so I hope that you have a backup that you can restore from....assuming that it works, that is. -
when connecting my iphone 4 to itunes for the first time i get the following message "cannot connect to this device because Apple Mobile Service is not started" what does this mean and how do I solve it?
I'd start with the following document with that one:
iPhone, iPad, iPod touch: How to restart the Apple Mobile Device Service (AMDS) on Windows -
I wnat to open a doc i created recently, but Pages tells me I require a the newest version of Pages, whicj I already have. THis has happened repeatedly.
Are you launching Pages from an icon in your Dock? Installing the update does not change the Dock icons & it does not remove the older versions. Go to your Applications folder & launch the new Pages from there.
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I downloaded the light version of My First Book of French Alphabets by
Ilmasoft. I did an In-App Purchase of $1.99 to get the full version. Upon returning to the app to use it (it did work after the initial purchase), I still have the light version. I tried reinstalling the app but still have the light version. I have also tried emailing the developer, but no response has been received.
What else can I do? I really like the app. I would even repurchase it to get the full version, but it shows as a purchased item.
Any help for this problem would be appreciated!Hi,
Generally, you can switch between the light and full version of OWA, if your web browser support the full set of features. You can do this by checking or clearing the "Use the blind and low vision experience" check box. However, if you use a web browser
that doesn't support the full set of features, Outlook Web App (OWA) will open in light version.
Here is a related article for your reference.
Outlook Web Access: Service always defaults to the Lite version
http://support.microsoft.com/kb/2023257
Best regards,
Belinda
Belinda Ma
TechNet Community Support
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