TS3276 I cannot receive email through my Apple mail.
I have to go to my Comcast website to retrieve the mail. I spent 45 minutes with a Comcast techie and he could not solve the problem. I've tried all the suggestions offered online and none get the mail working. I've used the connection doctor and that tells me what I already know; the POP or incoming mail is not working. SMTP is fine. I can send. I've tried shutting down and re-opening Mail; I've taken it offline for 10+ seconds and brotught it back online, to no avail, etc, etc, etc.
Any other suggestions?
Can I download a new Mail program?
Please read this whole message before doing anything.
This procedure is a test, not a solution. Don’t be disappointed when you find that nothing has changed after you complete it.
Step 1
The purpose of this step is to determine whether the problem is localized to your user account.
Enable guest logins* and log in as Guest. Don't use the Safari-only “Guest User” login created by “Find My Mac.”
While logged in as Guest, you won’t have access to any of your personal files or settings. Applications will behave as if you were running them for the first time. Don’t be alarmed by this; it’s normal. If you need any passwords or other personal data in order to complete the test, memorize, print, or write them down before you begin.
Test while logged in as Guest. Same problem?
After testing, log out of the guest account and, in your own account, disable it if you wish. Any files you created in the guest account will be deleted automatically when you log out of it.
*Note: If you’ve activated “Find My Mac” or FileVault, then you can’t enable the Guest account. The “Guest User” login created by “Find My Mac” is not the same. Create a new account in which to test, and delete it, including its home folder, after testing.
Step 2
The purpose of this step is to determine whether the problem is caused by third-party system modifications that load automatically at startup or login, or by a peripheral device.
Disconnect all wired peripherals except those needed for the test, and remove all aftermarket expansion cards. Boot in safe mode and log in to the account with the problem. Note: If FileVault is enabled, or if a firmware password is set, or if the boot volume is a software RAID, you can’t do this. Ask for further instructions.
Safe mode is much slower to boot and run than normal, and some things won’t work at all, including Wi-Fi on certain iMacs. The next normal boot may also be somewhat slow.
The login screen appears even if you usually log in automatically. You must know your login password in order to log in. If you’ve forgotten the password, you will need to reset it before you begin.
Test while in safe mode. Same problem?
After testing, reboot as usual (i.e., not in safe mode) and verify that you still have the problem. Post the results of steps 1 and 2.
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Cannot receive email in my Apple mailbox
I have been using TalkTalk for a few years now and always been able to receive emails into my Apple Macbook Mailbox. Suddenly I can only send emails but not receive them. My iPad works fine and will both send and receive. I am continually receiving the message "Internet Account Preference cannot connect to the account TalkTalk" Anyone any ideas? I have tried to recreate my mailbox but even that didn't work.
Thank you.
WI have been using TalkTalk for a few years now and always been able to receive emails into my Apple Macbook Mailbox. Suddenly I can only send emails but not receive them. My iPad works fine and will both send and receive. I am continually receiving the message "Internet Account Preference cannot connect to the account TalkTalk" Anyone any ideas? I have tried to recreate my mailbox but even that didn't work.
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I cant receive emails through the mac mail app.
I cant receive emails throught the mac mail app. But i can send them. How do i reset the app and receive mail again. It receive them before but all of the sudden i quit getting mail
I had the exact same problem!
I just ran a software update today and its all good!
Updated now to -
Mac OS X Lion 10.7.5 (11G63) -
My mail has just crashed I cannot send or receive emails through my mac mail.
My mail has just crashed I cannot send or receive any emails through my mail app.
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Not receiving emails on default Apple mail program
Hi all,
I'm on a late 2011 MacBook Pro running OS X 10.8.5. (yes, I will be upgrading to Yosemite soon - just need to back up my stuff)
My email was working fine, then all of a sudden it just stopped receiving emails. I'm trying to connect to Yahoo and I've configured the various settings to the suggested ones per a link from Apple https://www.apple.com/support/mail-settings-lookup/ (settings listed below)
What's strange is that i can SEND emails, I just can't receive them. I've plugged the settings again and again and nothing seems to work. Please help. Below are some screenshots. Thanks!
Incoming Mail Server
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Thanks for using Apple Support Communities.
In order to resolve this issue where you're unable to send email, even though the Mail Connection Doctor is showing green dots, please follow the steps in the article linked to below.
OS X Mail: Troubleshooting sending and receiving email messages - Apple Support
Take care,
Alex H. -
The ISP tells me that this is a known problem with the latest MacOS updates.
OS X Mail: Troubleshooting sending and receiving email messages
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Gmail cannot receive email sent from SBO-Mailer
Dear All,
I can receive emails from SBO-Mailer to my company email. My colleague can also receive email sent to her company email. However, I can not receive email if it is sent to my gmail or hotmail or yahoo. Did I miss something?Hi,
You may try to use this sap note solution if probably you are interested to use gmail smtp :
SBO Mailer doesn't work in Login Authentication mode
Symptom
You test connection in SBO mailer with Login Authentication mode unsuccessfully and the error message below is shown:
Login authentication failed. or
Login authentication not supported by SMTP server.
Also, you fail to send emls in SAP Business One with Login Authentication mode.
Other terms
SMTP
Reason and Prerequisites
Consulting
Solution
This is usually because of wrong settings in SBO mailer. Gmail for example, you should set as the following:
SMTP Server: smtp.gmil.com
SMTP Port: 587
Username: ***@gmil.com
Password: ****
Encoding: English (United States)
SMTP Client: Microsoft .NET
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If you choose Microsoft .NET as SMTP Client, the "test connection" button in SBO mailer is invalid but it can still send emails in SAP Business One.
JimM -
I cannot receive email because Inbox is full? which is not full..
ISP Telfort Webmail works but I cannot receive email through Thunderbird ! Yesterday I received 7 emails 1/2 hour later I could not receive email. The message I receive as follows:
"Postbox is full and cannot receive any more email, please remove old email to make room for new email ".
Can someone please help to resolve this?
Thanks, Freddear Airmail,
I have checked and removed nearly all email from my webmail. I have emptied the trashcan and I have 4gb of space allocated and have about 1.5 gb in use.
The message is placed everytime I try to receive new email: The message is:
De map Postvak IN is vol en kan geen bijkomende berichten meer bevatten. Verwijder oude of ongewenste berichten en comprimeer de map om plaats te maken voor meer berichten.
In other words the Inbox is full and I cannot receive new email. Remove old or unwanted messages to make room for more messages.
with warm regards,
all_fred -
Not able to receive emails through mac mail
my server is Verizon. Starting last week I can no longer receive emails through my .mac mail. I have checked with apple, no help. checked with Verizon, no help. I am able to send mail through .mac mail.
Hi, have you tried changing the Port # from 25 to 587 ->Mail->Preferences->Accounts->server settings..hope this helps..L
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Can't send email through my aol mail on my iPad 2 after updating to iOS 7
I had to update m iPad because I was no longer able to work a lot of my apps because they kept telling me that there was an update that I had to do in order to even work my apps! I was very reluctant to do it in the first place fearing that I would loose a lot of my pics, videos and or more! Anyway so the other day I sat down and finally did it. After updating my iPad 2 to the new operating system of iOS 7 now I cannot send emails through my aol mail on my iPad. I tried putzing with the settings for smtp and to no avail nothing, I then decided well maybe downloading the aol app would help but still not good enough because it takes up so much room that I had to delete some apps just to get it. I had since deleted the aol app and am still trying to figure out why I keep getting the message I am getting is incorrect] hen it gives me two options which are option 1) Settings and option 2) Cancel. I am in need of assistance here because I can receive mail but cannot send it. Oh and I am able to send mail through my other email addresses on my iPad mail including my me.com and iCloud.com as well as two others but am not able to send through aol. I am loosing my patience with apple very quickly as one why did I have to update the system and why am I forced to update my apps which I feel is completely ridiculous in the first place. Everything was fine until I had to do that and now I cannot keep my iPad on for more then an hour when the battery drains so quickly now because I guess it takes up so much unneeded space! PLEASE HELP ME!
<Email Edited by Host>Hello, PriestessJeanann.
Thank you for visiting Apple Support Communities.
Here is an article I would recommend going through when experiencing issues with mail. The usual fix would be to delete the email account in question and add this account via the preset AOL option. I would also recommend checking with your email provider for security procedures such as two-step verification as this could cause this issue.
iOS: Troubleshooting Mail
http://support.apple.com/kb/ts3899
Cheers,
Jason H. -
I'm unable to send and receive email through Apple Mail 4. I've checked my settings on Preferences, and my password to Gmail is up to date for syncing with IMAP, but it still won't connect. Suggestions?
I think it's trying to open it in a gMail eMail & is losing your gMail password that it needs log into gMail, but not 100% positive.
Have you tried Right clicking or Control+click on the eMail link & choose Copy? Works on some, not others. -
i cannot receive email on my ipad mini my iphone or my apple air can someone help me out?
Who is your e-mail provider? IMAP or POP?
Troubleshooting sending and receiving email messages
Mail – Setup and Troubleshooting on iPad -
I can recieve emails but cannot send emails through my iPad for my Comcast email account. I believe I have all setting aligned properly. Anyone else have this problem?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Cheers, Tom -
I cannot receive emails on my ipad but I can send them. When I try to fetch emails a pop up box tells me to says verify your incoming email setting in settings. I have, it is correct as I am receiving emails on my iPhone with the same incoming address. I have tried deleting it and putting it in again but that does work. The wifi is working fine when using the Internet. Has anyone any ideas what is happening and how I can rectify the problem?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
iPad Mail
http://www.apple.com/support/ipad/mail/
Try a Reset - iPad How-Tos http://ipod.about.com/lr/ipad_how-tos/903396/1/
Or this - Delete the account in Mail and then set it up again.
Cheers, Tom -
I cannot receive emails keep getting connection to server failure on my iPad
I cannot receive emails on my iPad. Keep getting pop up connection to server failure. What can I do?
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom
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