TS3297 i have redeemed credit in iTunes yet all purchases are coming off my regular account and not the gift card????

Does anyonw have a solution?
Thanks

For a definative answer... Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact

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When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

When we purchase from iTunes the balance is not coming off of the gift cards. We have family sharing on but when my kids purchase songs they are credited to our credit card and not the gift card that is already in their account. What's wrong?

Hi Angela1313,
I see that you have a question about using gift cards with Family Sharing. Here is an article with some information that my be pertinent to this issue:
iTunes Gift balances
http://support.apple.com/kb/ht5035
Learn more
Learn how to send an iTunes Gift or redeem iTunes Gift Cards and content codes. If you're using Family Sharing, the credit you redeem will only be available to you. iTunes Store credit on your account isn't shared with other family members.
Thanks for using the Apple Support Communities!
Cheers,
Braden

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

I have a 16 year I support that lives in Haiti. He has a computer, but is not able to charge on a credit card. If I purchase prepaid Itunes gift cards, is he able to set up a Itunes account and use these gift cards. That would be his only method of pay

Hi judifrom!
I have some links for you that can help shed some light on the subject of gifting through iTunes and Apple IDs. The first can be found in this link:
Gifting - Apple Store (U.S.)
http://store.apple.com/us/help/gifting
and the relevant information in that link can be found right here:
Gift Cards and Certificates are valid for use only in the country in which they were purchased. Only residents of the U.S may redeem gift certificates purchased in the U.S.
You can still help them set up an Apple ID without payment information so that they can download free items through the iTunes store though. The steps for performing that can be found in the following article:
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
http://support.apple.com/kb/ht2534
Thanks for using the Apple Support Communities!
Cheers,
Braden

I have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it

i have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it

see what has happend is i bought my daughter a new ipod and we used the old apple id to set it up witch is my wifes email address.we also bought her itunes gift cards witch she reedemed.but the problem we are having is because its my wifes email when i send her a message its going to my daughters ipod as well.so is it possible to change the email address on my daughters ipod so she has her own account.and then transfer the balance of the gift card.
Re: i have a ipod 5th gen and want to change my old account to a new one and transfer the gift cards i redeemed on it

I want to remove my credit card from my account and only use gift cards for purchases. How can I delete my card number?

I want to delete my credit card from my account and only use gift cards. How can I delete my card number?

You'll want to get in touch with ITunes support for this. Normally when you start an account with the CC you can't remove it yourself. But by contacting iTunes they can get that taken off for you.
Use this link to get in touch with the iTunes advisors
http://www.apple.com/lae/support/itunes/contact.html

Larry63 Jun 12, 2012 8:54 AM Subject: My IPad (1) keeps showing " user name or password incorrect" .I go to settings and all is okay ,I even deleted email account and reentered the info .How do I correct? iPad I have this question too (0) Categories: Mail

Larry63
Jun 12, 2012 8:54 AM
Subject:
My IPad (1) keeps showing " user name or password incorrect" .I go to settings and all is okay ,I even deleted email account and reentered the info .How do I correct?
iPad
I have this question too (0) Categories: Mail and Address book

Check the outgoing mail server setting. Make sure that your username and password are in there.
Settings>Mail, Contacts, Calendars>Your email account>Account>Outgoing mail server - tap the server name next to SMTP and check in the primary server and make sure your username and password are entered and correct - even if it says that the password is optional.

I have problems to place my site on google. It still says business-catalys and not the site name.

I have problems to place my site on google. It still says business-catalys and not the site name. What do I need to do?

What is your site address?

Why when I redeemed a gift card on my ipad and rented a film was I charged from my account and not the card?

I was given a gift card and on the back it said I should go to music on my device and to the bottom of the page and click redeem. I did and entered the number on the card. I then went to films to rent a film and have received a receipt for a payment taken from my card. What did I do wrong? Is it indeed worth having these gift cards if I don't want to download music?

I have the same problem as I first redeemed my gift card on my ipad and I can see the credit through itunes, but when I tried to purchase an app for my mac it appeared that my gift card has already been redeemed. The App Store gift card said it can be used on downloading any apps to iPad, iPhone, Mac.
Can anyone helps me out here?!! Thank you.

I have 2TB G-Drive it only will Write to operating system 10.8.3 and NOT the original 10.6 can I write with Both OS Systems....Please Advise

I have 2TB G-Drive, it will only Write to operating system 10.8.3 (Mountain Lion) and NOT the original 10.6 (Snow Leopard) can I write with Both OS Systems....Please Advise how to

I think I see where you're going with this: do you mean you're sharing an external drive which shows up on the Mac with Mountain Lion, but not Snow Leopard?
Possible explanations:
1) How is it connected? Does the external drive have two USB (or FireWire) connections, and you have a cable going from the drive to each Mac? If so, that's a big no-no. Never daisy chain the same drive to two different computers at the same time. You'd have to use one cable, dismount the drive from the Mac currently using it, then plug it into the other Mac and mount it there. It's a one-at-a-time thing.
2) You're already doing the above correctly, but when using the Mac with Snow Leopard, when you turn on the drive, it refuses to appear on the desktop. I see this all the time when booting between one OS and the other on my Mac Pro. No idea why, but when Mountain Lion uses the drive, and I then try to use the same drive after booting into Snow Leopard, it won't appear (or only some partitions will appear) on the desktop.
Simple, though odd solution. Launch Disk Utility. The drive partitions will then mount as they should. You don't even have to do anything in Disk Utility. Just launching it will cause the drives to mount as they should have in the first place.

Help needed please.. how do I remove my credit card from itunes? just discovered over $450 of charges when I looked at my email... Kids had no clue they were using our money and not their gift cards

Help needed please.... I just discovered over $450 charges to my credit card from Itunes. The kids had no idea they were using our credit card and not their itunes gift cards and 4 year old just clicks on anything! I didnt save my credit card details so am a bit miffed at this... I cant find anywhere in itunes to remove it. Edit.. but not remove. Editing does not remove it.. HELP

To Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact
Accepted forms of payment > http://support.apple.com/kb/HT5552
Changing Account Information > http://support.apple.com/kb/HT1918

HT201382 Our family all bought each other gift cards for Christmas and set up our iPads to family sharing. When any family member makes a purchase, it will only be charged to the credit card and NEVER the gift card amount! WHY? Is there a way to fix this

We just set up family sharing on our iPads and we all have$50 of iTunes cards that have been placed on our accounts. Why can no one in the family redeem the money from their itunes cards... Instead being charge ONLY to the "organizers" credit card? This is driving us crazy? Now all our Christmas present have gone to waste? Can anyone help?

Hello there ssyer,
Family Sharing purchases do all go to the Organizers credit card by default, that is unless there is an existing credit or balance on the account requesting the purchase according to this article:
Family purchases and payments
After you set up your family, any time a family member initiates a new purchase it will be billed directly to your account unless that family member has gift or store credit. First, their store credit will be used to pay the partial or total bill. The remainder will bill to the family organizer's card. As the family organizer, any receipts generated by the transaction will be sent to you. Learn more about how iTunes Store purchases are billed.
Balances can be verified with this article if you need:
iTunes Gift balances
Thank you for using Apple Support Communities.
Take care,
Sterling

Why was my credit card used and not my gift card

why was my credit card charged instead of my gift card?

We are fellow users here on these user-to-user forums, we won't know.
Have you checked the purchased history on your account ? If you log into your account on your computer's iTunes via the Store > View Account menu option, you should then see a Purchase History section with a 'see all' link to the right of it. Click on that and you should then see a list of your purchases.
Or haave you added or changed your credit card details on your iTunes account ? If you have then each time that you do so a small temporary store holding charge may be applied to check that the card details are correct and valid and that it's registered to exactly the same name and address as on your iTunes account - it should disappear off your account within a few days or so.
Store holding charge : http://support.apple.com/kb/HT3702

IBooks syncs to the iTunes account and NOT the iCloud account

As the title says, this is still happening. It was previously mentioned in February 2012, March 2012, and September 2012. I understand that technically it would be an issue to sync collections that have been purchased under iTunes account A, but the sync request is coming in from iCloud account B, but it's not like Apple hasn't figured out a way around things before:) Bookmarks and highlights and where-you-left-off marks should all sync up with my iCloud account. It is counter-intuitive that my iTunes acounts is being used for metadata synchronising. And it's VERY frustrating!

http://www.apple.com/feedback/

I have been using my .mac email address for many years without a problem. Suddenly over the last few days the emails have been coming in sporadically. I know this becasue all the emails are coming in on my phone and on the laptop, not on iMac.

I have been using my .mac email address for many years without any problem. Suddenly the emails are coming in sporadically or not at all. I know this because they are all coming in on my phone and laptop. My gmail account seems unaffected with emails coming in fine. Any ideas? Thanks
Marian

Back up all data. Rebuild the mailbox.

HT201209 I have a credit in itunes account, but when I click on "redeem" it asks me for a gift cared or download code. what are the steps to access the credit I have so I can purchase more music?

I have a credit in my itunes account, but when I click on "redeem" it asks me to enter a gift card or download code. what are the steps to go in and be able to redeem the credit I have? If I go to an album that I want to use my credit on, the only choice I am seeing is to use the credit card on file. Help!

It says   at the top      under Redeem after I touched that:
          $14.73
Account: [email protected]   (my account name)
Enter your Gift Card or Download Coad

TS3297 i have redeemed credit in iTunes yet all purchases are coming off my regular account and not the gift card????

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