TS3297 I tunes is askin me 2 security questions to purchase apps however I haven't set up any security questions before, the questions are set questions so can't answer them, how do I purchase?
I tunes is askin me 2 security questions to purchase apps however I haven't set up any security questions before, the questions are set questions so can't answer them, how do I purchase?
Call Apple Care for your country and the 1st tier agent should be able to assist you or transfer your call to the Account Security team.
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Hi Alskfjgh,
Welcome to the Support Communities!
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http://support.apple.com/kb/HT2110
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2 New Ipads (Retina and Mini)(New to Apple) How do I share purchased apps, but others have each act independently? Mini is for the Wife the Ipad4? is for me. I want to use mine at work, etc. She's home with the kids. Can we set them up seperate, but share
--break--
So we are entirely new to Apple products. I'm an IT guy, but have always been a windows user.
So the Ipad with Retina Display is to be mine (and will use it at work for notes, organization, etc)
The MINI is for the wife.
But, are we allowed and can we.. buy an app and share that app between both devices? IE. Can I buy a copy of Angry Birds for the House and both Ipad's use that single purchase? and if so, can we still run the Ipads seperate other than to share the apps purchased. IE my facebook and email set up on mine and hers on her ipad mini?
When I finally find a note taking app I like, can I share it on her ipad, without her having all my work files, etc?
Thanks for helping out the apple noob. Hoping for a great experience, and anticipate droping $100 in apps the first day.. just don't want to do that twice. If this is against the usage policy, thats unfortunate but good to know. (I mean we can share stuff on PC as long as its in the same household)
thanks again (explanations or links are fine)There are a number of Apple services: iMessage, FaceTime, iCloud, Game center, Find My iPad, etc.
Now, to share apps, music and books you need to have the same Apple ID:
iPad's Settings > iTunes & App Stores > Apple ID > Your purchasing Apple ID.
For the other service, your wife should have her own Apple ID.
All she needs is a valid e-mail address, apply Apple ID below:
https://appleid.apple.com
Here's a limk with useful tips: Note: It's also valid in IOS 6
iOS 5 & iCloud Tips: Sharing an Apple ID With Your Family -
I never set up any security questions for my apple ID and I was asked on the app store to sign in and answer my security questions, I never made any in the first place and it came up with questions that I didn't know. I've already been in support and tried to reset them, but I have to answer the security questions in order to change them. Is there any way to find out what they are?
From a Kappy post
The Best Alternatives for Security Questions and Rescue Mail
1. Send Apple an email request at: Apple - Support - iTunes Store - Contact Us.
2. Call Apple Support in your country: Customer Service: Contact Apple support.
3. Rescue email address and how to reset Apple ID security questions.
An alternative to using the security questions is to use 2-step verification:
Two-step verification FAQ Get answers to frequently asked questions about two-step verification for Apple ID. -
recently "lost" a purchased song, (Plus the accompanying artwork) from my i-tunes library, after upgrading my O.S. from windows XP to windows 7.
Is there any way to get the original song back, or, at least, re-purchase it?... I tried to do the latter, (It's still available in the itunes store) but, when I clicked on the buy link, I was informed that I had already bought it and was only given the option to, either, copy the link or send it to Facebook/Twitter
I also, inadvertently, deleted a couple of default playlists (Notably recently added) while attempting to get the song back.
Can someone out there, please, help me out. with the solution(s). (preferably step by step if possible, as I'm a bit of a Homer Simpson when it comes to this sort of thing) .. Doh!! :-(Hello, MrKite549.
Here is an article that will walk you through download any past purchases that are missing from your iTunes library.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
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Jason H. -
HT5624 i cant purchase apps., on my mini iPad i forgot my security question!
i cant purchase apps., on my mini iPad i forgot my security question!
Reset security questions
http://support.apple.com/kb/HT5312
If you do not have a Rescue email, you need to call/email apple support, they will guide you through the process of resetting your security questions.
https://ssl.apple.com/emea/support/itunes/contact.html
http://support.apple.com/kb/HE57 -
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